Questionnaire on Fintech

1. Name (optional) -----------

2. Age 18 – 22  23 – 32 32 – 45
3. Gender: Male Female
4. Program Enrolled: BSc Program  Master Program
5. Area of Specialization: Management Marketing Finance  Accounting
Islamic Baking & Finance
6. Your current IT skills:  Basic level  Intermediary level  Advanced level
7. How many of the following simple FinTech tools you are familiar and used have
you used before?
Familiar Not Used Not
Familiar used
Bwallet
Viva Cash
Zain cash
Mobile banking Apps
Mobile/online Bank account opening
Digital Bank branches
Cardless/Wifi withdrawals
Interactive Teller Machines
Robo advisors in Customer service

8. Why did you use the above Fintech tools? (Answer none of the above if have
not used)
Factors Strongly Agree No Disagree Strongly
Agree opinion Disagree
Easy to use
Better Customer service Experience
Faster
Low service fees
High security
Its user-friendly

9. Please rate your level of awareness on the following advanced FinTech

technologies.
1
 Highly Aware Neutral Unaware Highly
aware unaware
Robots in Business
Crowdfunding
Blockchain
Big Data
Fog computing

10. Please rate your opinion on fintech adoption in banks and other business
Strongly Agree No Disagree Strongly
Agree opinion Disagree

Robos in banks and business will be

interesting
Fintech will increase job opportunities
I think digital banking experience is
difficult to adopt
Fintech will bring better products and
services to customers
High level data security could be
attained with Fintech

11. Please rate your opinion on the following

Strongly Agree No Disagree Strongly
Agree opinion Disagree

I would prefer to have one application for

all my services
I Prefer to use traditional service provider
than digital services
I will be willing to share my financial data to
fintech firms
I think there is lack of information reach
on fintech products and services
I prefer customized products and services
according to my need

12. As a business student, if you are willing to acquire more knowledge on

fintech which of the following opportunities if provided you will utilize

2
 Strongly Agree No Disagree Strongly
Agree opinion Disagree

I would like to attend seminars,

trainings and conferences on Fintech
I would prefer to have fintech topics in
my course syllabus
I would pursue another course in
Fintech (Master course)
I would visit Fintech Bay in Bahrain to
know more about Fintech
I would like to have scientific
discussions and forums on Fintech
within the University campus
I would like to receive brochures,
messages, newsletters, emails when a
new fintech product/service is launched

13. If you have any comments or suggestions