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Types of content management systems. Why we use CMS, what a CMS does, and what CMS
doesn’t do
Q. what is content
Content
A content management system (CMS) is an application that helps you create and manage a
website via a human-friendly interface rather than needing to work directly with code.
Content management system (CMS) noun: a digital application for managing content and
letting multiple users create, format, edit, and publish content, usually on the internet,
stored in a database, and presented in some form, like with a website.
A content management system is for creating, managing, and optimizing your customers’
digital experience.
More specifically, a CMS is a software application that allows users to collaborate in the
creation, editing, and production of digital content: web pages, blog posts, etc. The CMS (or
WCM—web content management system) is evolving from just helping you launch digital
content to a more robust system that is core to managing an overall digital experience across
many different channels, such as email, mobile apps, social media, web sites, and more.
Any basic solution for web content management helps you upload or write content, format it,
add headlines and images, and do a number of backstage things like SEO. But in a multi-
device, user-centric world, that’s not enough. Digital marketing has evolved, focusing more
deeply on customer experience while incorporating mobile apps, the Internet of Things, and
more. All that depends on a web content management system that separates content
management from content presentation.
1. Content management: How, and how easily, can you create, edit, post, and manage web
content (including text, images, video, and audio)?
2. Presentation: Customers jump from device to device, and no marketing org can put human
effort into optimizing every blog post or catalog page for laptop, tablet, and top smart phone
formats. You want to create it once and have the CMS automate the presentation to suit the
device.
3. Integration: Is the solution holistic , like Sitecore’s Experience Platform, or does it rely on
APIs to connect your content to other applications, such as CRM and ERP tools, and to
crucial external platforms such as Facebook? Are the APIs you’re going to need available?
4. Commerce: A crucial integration is being able to connect a personalized marketing
presentation to your digital commerce systems. You can’t address the “customer journey” if
you leave this destination off your map.
5. Personalization: Can it target relevant content to unique visitors, by persona, location, or
even individually based on past interaction with your brand?
6. Analytics: You’re serving up content, but is anyone reading it? And what do they do next?
Demand visibility into performance so you can optimize your efforts and define ROI.
7. Governance: Can you find stuff after you post it? Can you strictly control who’s allowed to
approve it, change it, publish it, take it down? Can you tell when content has aged out of
usefulness?
8. Multilingual support: Are you translating into other languages and publishing globally? Can
the solution support that?
9. Scalability/Performance/Stability: Is the solution reliable from a fundamental technology
standpoint, and will it grow with your organization’s needs? You might want to look
into cloud content management.
10. Training/vendor support: WCM solutions are increasingly complex, with ever-greater
promises, but most teams need help to get up and running beyond a basic level.
Examples of the most widely used open source CMS platforms include:
WordPress.
Joomla.
Drupal.
Magento (e-commerce)
PrestaShop (e-commerce)
A powerful content editor with both visual and code-based editing options. It’s also
nice to see drag-and-drop builders.
Core CMS functionality like the ability to add, format, and publish content, while
also incorporating user roles.
Access to third-party themes, plugins, and integrations for improving your site.
CMS marketing features or integrations for things like email marketing, social
media, and coupons.
Ecommerce capabilities to potentially sell products.
Flexibility with your design. This includes mobile responsiveness and custom code
control.
WordPress is by far the most popular content management system. As one of the best free
headless CMS tools, WordPress powers 43% of all the websites on the internet (including
the Themeisle blog).
There are a ton of reasons WordPress is so popular. It’s a free CMS to download and use.
It’s also easy to learn, flexible, and search engine friendly. Plus, thousands of themes and
plugins make it one of the most customizable platforms. That definitely aligns WordPress
with our core CMS definition and more!
2. Joomla
Joomla is one of the best free CMS options since it has an impressive set of features baked
in, and supports 70+ languages. It’s a good open source CMS for any website that needs
comprehensive content management, especially educational sites or complex websites like
social networks.
3. Drupal
After WordPress, Drupal is the second most popular free CMS . If you ask tech-savvy folks,
“what is a content management system?” they’ll most likely cite Drupal as an example.
That’s because it requires the most technical chops out of all the free CMS software we
recommend.
4. Adobe Commerce Powered by Magento
Squarespace is a ready-to-use solution for building just about any kind of website. It’s so
simple, anyone can make a website – physical store owners, professionals, bloggers, artists.
Besides that, it comes with intuitive social media and CMS marketing integrations, as well
as a drag-and-drop builder, beautiful templates, and one of the cleanest dashboards you can
find.
6. Wix
Wix works the same way as Squarespace. However, it differs from Squarespace because it
includes a free CMS plan (even though you must use a Wix subdomain). It also offers a
greater number of templates to start with.
7. Ghost
If all that you’re looking for is a clean writing experience for both bloggers and readers,
try Ghost. It allows you to focus on writing your posts. It’s user-focused, with a minimal
interface, and uses Markdown in the Editor. You can choose from dozens of pre-made
themes, use the free built-in membership functionality, and manage email newsletters
directly from the dashboard.
8. Shopify
Content management systems don’t only focus on blogging and content creation. Many of
them (like Adobe/Magento listed earlier) offer a well-rounded ecommerce content
management environment for building an online store, designing product pages, and
including everything else you would want on a website, like a blog, FAQ page, shipping
information, and customer support portal. Shopify is just that, offering a complete CMS
marketing and ecommerce platform without the need to find your own hosting.
What Is a Content Management System (CMS)? 8 CMS You Need to Know (themeisle.com)
A CMS platform (content management system platform) is a piece of software that allows
you to easily manage content and create a website. Normally, web pages are written in
HTML, JavaScript, and CSS programming languages.
A content management system is a software that helps create, organize, and maintain digital
content. Generally, CMSs support multiple users. They provide ample benefits for large
businesses, including significant cost savings, increased collaboration among team technical
documentation team members (even the non-technically minded), and total control of
content.
Understanding the different types of content management systems is a key step in choosing
the best option for your business. Here are five popular content management solutions to help
you organize digital content:
Designed for maximum content reuse, components are only stored once. The CCMS acts as a
consistent trusted source that publishes content across multiple platforms, including mobile,
PDF, and print.
Benefits of a CCMS
Reusability: Content reuse within a CCMS saves time during the writing, editing, and
publishing phase, and significantly reduces translation costs.
Traceability: A CCMS enables you to track content in detail. You can see who did
what, when, and where.
Single Sourcing: With a CCMS you can push content to multiple channels, including
print, mobile, web, chatbots, embedded help, and more.
Enhanced Team Collaboration: Improve workflow for your content development
team, especially those working remotely.
Benefits of a DMS
Eco-Friendly: Organize content digitally and save paper while you do it!
Security: A DMS offers many levels of security to ensure confidential content stays in
the right hands.
The Mobile Advantage: With a document management system, you can access and
edit documents remotely.
An ECM gives all members of an organization easy access to the content they need to
complete projects and make important decisions. In addition, an ECM deletes files after a
certain retention period, ensuring no unnecessary content takes up space.
Benefits of ECM
Flexible: An ECM lets you capture any file type from any location, and have it
processed and stored automatically.
Increases Efficiency: Now that documentation is taken care of, you can be more
productive in your day-to-day.
Reduced Storage Costs: An ECM saves money by storing only necessary files and
deleting the rest.
Benefits of a DAM
Before choosing a CMS, it’s crucial you explore all types of content management systems.
Some systems may be better suited for your business. For example, if you publish multiple
product versions in a year in several languages, your best bet is surely a CCMS. If you’re
looking for more flexibility for publishing on a website, a web content management system
might best fit the bill.
The ability to customize and control workflows within your CMS will help everyone work
together smoothly and stay on track with deadlines. And with features like intelligent
reporting tools and dashboards, you’ll be able to keep tabs on different categories of content,
like content that’s awaiting approval and content per topic.
If you often make urgent updates to your content, look for a CMS with strong organizational
functionality, like link management, so that your content is automatically accessible even as
it moves around or changes on your site.
Ensuring your chosen solution allows for role-based rights will help you scale as you grow,
as it enables you to manage access for groups of people instead of individuals.
4. Security
Imagine this: you’ve worked hard to refine your digital strategy and build personalized
relationships with your customers, only to wake up one day to discover there’s been a
security breach. Protecting your data and your customers’ data will help you retain trust in the
products and services you offer.
Some CMSs integrate with strong authentication mechanisms to beef up security and prevent
unauthorized access to sensitive information. Make sure your CMS integrates well with your
chosen enterprise security provider or third-party authentication systems.
5. Multichannel scalability
Delivering content to many different channels, devices, and interfaces can mean a lot of work
— unless you have a headless CMS that helps you do that efficiently.
A headless CMS separates content from its presentation. Content is created once, then
rendered on any device or channel.
Certain CMSs let you create your content once and deliver it anywhere. Others make it easy
to add new channels and simply load your existing content onto them. If your organization is
looking to reach customers across many digital channels, prioritizing multichannel scalability
features is a smart move.
If you currently serve an international audience or expect to in the near future, make sure you
choose a CMS that supports multilingual editing tools and intuitive translation workflows.
Laws surrounding digital information and privacy vary from country to country, so you’ll
want to look for a CMS with information governance controls that comply with local
regulations where your customers live.
Generally, you can either run your CMS from your own servers or on the cloud. A cloud-
hosted CMS can speed up your time to market and also give you the agility you wouldn’t
otherwise have to handle traffic spikes and changing demand.
You’ll also need to make sure you’re capturing their entire experience across all your
channels, which is why it’s important to have a CMS that operates as part of a wider,
centralized digital experience platform.