Ridgeland, WI 54763 715-821-8247 mommy.ferns@gmail.com
EDUCATION Health Office Professional | Healthcare Administration EXPECTED IN 12/2023
Northwood Technical College, Rice Lake Honoree of Phi Theta Kappa
Medical Coding Specialist | Medical Billing 12/2020
Wisconsin Indianhead Technical College, New Richmond
High School Diploma 06/2007
Hudson Senior High School, Hudson, WI
PROFESSIONAL Dedicated administrative professional with successful experience in office
SUMMARY settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
SKILLS Medical Terminology Data Entry and 10-Key
Strong Interpersonal Skills Financial Records and Processing Self Starter Organizing and Categorizing Advanced MS Office Knowledge Verbal and Written Basic Bookkeeping Communication Document Typing and Formatting Billing and Coding
WORK HISTORY VOLUNTEER OFFICE ASSISTANT 11/2018 to 04/2019
Ellsworth Food Pantry | Ellsworth, WI Maintain and update client information Welcomed office visitors and alerted staff to arrivals of scheduled appointments. Monitored security to help maintain equipment, data and information safety. Input data into spreadsheets and databases. Reviewed files, records and other documents to obtain information to respond to requests. Informed and supported business leaders through consistent communication and administrative support duties. Utilized office management software to record and track customer information. Interacted with customers by phone, email, or in-person to provide information. Managed daily data entry and kept clerical information accurate and up-to-date. Delivered clerical support by handling range of routine and special requirements.
VOLUNTEER OFFICE ASSISTANT 10/2017 to 11/2018
Job Center of Wisconsin | River Falls, WI Delivered clerical support by handling range of routine and special requirements. Completed clerical tasks such as filing, and copying Collaborated with various departments to complete assigned tasks. Compiled and analyzed data to produce reports. Reviewed files, records and other documents to obtain information to respond to requests. Edited and proofread documents for accuracy and completeness. Input data into spreadsheets and databases. Informed and supported business leaders through consistent communication and administrative support duties. Fostered operational efficiency and compliance with company policies through effective coordination of office activities. Interacted with customers by phone or in-person to provide information. Prepared and edited documents to produce precise, accurate and professional communication.
QUALITY CONTROL INSPECTOR 03/2013 to 03/2014
BOH Electronics | Hudson, WI Followed standard operating procedures for inspections and tests. Inspected quality of products, taking note of functionality, appearance and other specifications. Trained other workers in inspection and testing procedures. Communicated with production team members about quality issues. Examined products for imperfections and defects. Completed precise measurements using special tools. Monitored product quality at all stages of production process. Weighed products prior to shipment to confirm accuracy. Checked color, shape, texture and grade of products and materials against established templates, charts, and samples. Recorded inspection and test results on data sheets. Evaluated components and final products against quality standards and manufacturing specifications. Repaired faults, reassembled products, and completed additional tests. Inspected incoming and outgoing materials for accuracy and quality. Provided feedback to production team regarding product quality