Professional Documents
Culture Documents
you
to be remembered
Experience July 2005 – June 2006 Name of Hotel (include name / address)
Receptionist
▪ Include some duties / responsibilities and related skills you
developed in this job – maybe 2 or 3 points… the more the better!
▪ For example: (please note: these are only some examples, use
your own ideas from your own experiences)
▪ Developed my telephone communication skills and customer
relations skills when dealing with customer's calls and bookings.
▪ Demonstrated my ability to work effectively in a team, as I was
a member of a Front Office staff.
▪ Learnt how to use a restaurant booking system.
▪ Developed my cross cultural communication skills, as I was
responsible for dealing with guests from many different backgrounds
(including Australian, German, Japanese, French, American).
▪ Etc, etc…
▪ Choose a couple of points you think are most appropriate for
each job -use ideas from your own experiences!
Languages English
▪ Speaking: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
▪ Listening: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
▪ Reading: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
▪ Writing: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
(You must inform these people that you have put them as a referee on your
CV.)
For example:
Mr Nguyen Ai Quoc
Manager, Hanoi Hotel
Hanoi, Vietnam
Phone: 0984 808 080
Email: nguyen@hanoi.com
Relationship: Former Manager