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A picture of yourself in the top corner is optional, but may make your CV more unique and it easier for

you
to be remembered

Name (write your full name)


Writing an ‘objective’ is optional; you can delete this if you want. Here you
Objective can write a short paragraph about your objective in looking for work. You
should include the type of work you are looking for and your future
ambitions. For example: ‘To find work in the Food and Beverage or Front
Office Department of a five star hotel in Hanoi, with the hope of working in
a managerial role in the future.’ (Be creative: use your own ideas!)

Address:                                   


Personal Details
Telephone (home):                          

Telephone  (mobile):                                       

Date of Birth:                                     

Gender:                                     

Nationality:                                    

I.D Number:                                   

Marital Status:                        

Education 2004 – present              Hanoi Open University              Hanoi, VN


▪        Bachelor of Business Management (Major: Hospitality
Management or Major: Tour Guiding))

1999 – 2002              High School (Name of school?)              Hanoi, VN


▪        Achieved high school certificate
▪        Any other awards or achievements at High School?, for
example:
▪        Won award for highest mark at Hanoi High School

Other March 2003              Hanoi English Language School               Hanoi, VN


Qualifications / ▪        Achieved Level B English Certificate (This is just an example)
Courses
Include any other course you may have completed (language courses,
first aid course, etc…)
This section is not necessary, the content can be included in the
'Education' section

Experience July 2005 – June 2006              Name of Hotel (include name / address)
Receptionist
▪        Include some duties / responsibilities and related skills you
developed in this job – maybe 2 or 3 points… the more the better!
▪        For example: (please note: these are only some examples, use
your own ideas from your own experiences)
▪        Developed my telephone communication skills and customer
relations skills when dealing with customer's calls and bookings.
▪        Demonstrated my ability to work effectively in a team, as I was
a member of a Front Office staff.
▪        Learnt how to use a restaurant booking system.
▪        Developed my cross cultural communication skills, as I was
responsible for dealing with guests from many different backgrounds
(including Australian, German, Japanese, French, American).
▪        Etc, etc…
▪        Choose a couple of points you think are most appropriate for
each job -use ideas from your own experiences!

July 2003 – June 2003              Some Restaurant (include name /


address)
Other jobs / assignments
▪        You may have limited work experience: but you have done
much more than you think! You can include different experiences in
this section: volunteer work, tutoring, school assignments, etc… even
if they are not directly related to the tourism industry.
▪        For example:
▪        Worked as a volunteer on the CBT project, assisting in
delivering classes / helping to build community capacity
▪        Developed a marketing plan for a five star in hotel in Hanoi, as
part of my University assessment. In this assignment I gained
experience in communicating with managers at the hotel, working
within a team environment with other students, etc…
▪        Acted as a tour guide for a several foreign visitors to Hanoi,
providing
▪        Again include 2 or 3 points about each assignment / placement
and the experience you got / what you achieved.

Languages English
▪        Speaking: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
▪        Listening: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
▪        Reading: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)
▪        Writing: advanced level (or you can write ‘fluent’ or otherwise
write ‘intermediate’ or ‘basic’)

Any other languages?? For example: Chinese / French / Japanese /


Korean
▪        Speaking: basic level (include the appropriate level: basic /
intermediate / advanced)
▪        Listening: basic level
▪        Reading: basic level
▪        Writing: basic level

Other interests / Any other relevant information! For example:.


activities / skills Proficient in basic computer skills, including the use of Microsoft Office
applications.
Member of the Hanoi Open University English Club since 2001.
Enjoy travelling (list places you have travelled to), listening to music,
playing football / basketball / badminton (list other hobbies if you like).
This section is not compulsory, you can choose how much detail
you would like to include (you may leave out one or all of ‘other
interests’, ‘other activities’ and ‘other skills’) 
You need to include 1 or 2 referees from your previous work experience,
Referees for example: your supervisor / manager at a hotel you have worked, a
manager at the restaurant you worked, etc...

(You must inform these people that you have put them as a referee on your
CV.)

For example:
 
Mr Nguyen Ai Quoc
Manager, Hanoi Hotel
Hanoi, Vietnam 
Phone: 0984 808 080
Email: nguyen@hanoi.com
Relationship: Former Manager
 

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