PENELOPE NAJA M.

SANGALANG
#3568 Brgy. Street Purok 6A Lower Bicutan Taguig City
0915 424 9893 | peenelopeenaja@gmail.com

EDUCATION
AUGUST 2022 – PRESENT
SENIOR HIGH SCHOOL EDUCATION – GENERAL ACADEMIC STRAND
BICUTAN PAROCHIAL SCHOOL

JUNE 2018 – JUNE 2022

JUNIOR HIGH SCHOOL EDUCATION
BICUTAN PAROCHIAL SCHOOL

JUNE 2012 – MARCH 2018

ELEMENTARY EDUCATION
BLEESED LAND ACADEMY

HARD AND SOFT SKILLS

 Excellent Customer Service: Proven track communicate clearly and effectively with
record of delivering exceptional service passengers, colleagues, and crew
and ensuring passenger satisfaction. members in English and Filipino.
Skilled in handling diverse customer
needs and resolving conflicts with  Adaptability: Thrives in dynamic and fast-
professionalism and tact. paced environments. Able to remain
composed and focused under pressure,
 Inflight Safety: Comprehensive training in ensuring a smooth and comfortable travel
emergency procedures, first aid, and experience for passengers.
safety protocols. Proficient in performing
pre-flight safety checks, providing safety
instructions, and efficiently managing
 Teamwork: Collaborative team player
emergency situations.DIGITAL DESIGN
who works well with colleagues to
achieve common goals. Able to maintain
a positive and supportive attitude in a
 Communication Skills: Strong verbal and
team-oriented work environment.
written communication skills. Able to
ACTIVITIES
 Member of News Team

SEMINARS ATTENDED
ECOBRICKS STARTER WORKSHOP
BPS GROUNDS
AUGUST 10, 2018

FIRE PREVENTION SEMINAR

BPS GROUNDS
AUGUST 24, 2018
 BASIC FIRST AID AND LIFE SUPPORT ALERT 2019
BICUTAN PAROCHIAL SCHOOL
SEPTEMBER 17, 2019

MENTAL HEALTH SEMINAR

ZOOM CONFERENCE
FEBRUARY 19, 2021

ACHIEVEMENTS

 Kawangis ni Maria (2019)

 Most Responsible (2019, 2020, 2021)
 Best in Conduct (2020)
 With Honors (2021,2022)