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1. What is the experience of students who are receiving online education? How do they perceive the quality of
2. 2. What are factors that have shaped students’ online education experience? How do those factors contribute
The purpose of this study was to gain an understanding of students’ perception of online learning. Qualitative
research methods. used in this study were well suited to achieve this goal. The depth of information gained
through the analysis of interviews, observations and archival data have provided a level of understanding that
quantitative methodology could not have.This study also found the feeling of familiarity with the instructor
influenced students’ learning experiences. When the online learner knows the online instructor, he/she may feel