VOICE OF THE COSTUMER STAKEHOLDERS TOOLS

The VOC for stakeholder facilitates school in comparing the views of different stakeholder. It
aims to collect views of stakeholder regarding school performance in various aspects. The
results be use as reference for school self evaluation and the analysis of results reviews
current state of school performance.
Scoring Guide
5. Strongly Agree 4. Agree 3. Neutral 2. Disagree 1. Strongly Disagree

HOME SCHOOL COMMUNICATION

1. I fully understand the schools, mission and vision 1 2 3 4 5
2. The school values my opinion as stakeholder 1 2 3 4 5
3. The school will let me know the content of
The school report/reports of children progress 1 2 3 4 5
4. The school quality of education and care provided
Is Improving steadily 1 2 3 4 5
5. The school reported quarterly information about
overall school performance 1 2 3 4 5

SCHOOL CURRICULUM
1. School provide a balance curriculum to facilitate the
development potential in all aspects 1 2 3 4 5
2. The school can help my child build up interest in reading 1 2 3 4 5
3.The school promote the moral development of my child
And value the self management skill of my children 1 2 3 4 5
4. The school keeps me well-informed about my child learning
Performance and development 1 2 3 4 5
5. School assessment method helps me understand the
The development of my child in all aspects 1 2 3 4 5
CHILDRENS PERFORMANCE
1. My child likes going to school 1 2 3 4 5
2. My child has strong learning interest 1 2 3 4 5
3. My child is confident in learning 1 2 3 4 5
4. My child feels they belong in their class 1 2 3 4 5
5. My child has an in-depth discussion with their teachers 1 2 3 4 5

SCHOOL SUPPORT FOR CHILDREN

1. The school environment clean, safe and healthy 1 2 3 4 5
2. the school arranges suitable activities for children 1 2 3 4 5
3. The school gives sufficient support to my child when
Encounters learning difficulties 1 2 3 4 5
4. Home visitation is evident when my child
Is at risk of dropping out 1 2 3 4 5
5.School Head, teachers and other school support
Staff are friendly to my child 1 2 3 4 5

PARENT INVOLMENT IN SCHOOL

1. The school organizes education activities that fits
Parent needs 1 2 3 4 5
2. the school establish a good rapport with parent
To foster children’s growth 1 2 3 4 5
3.The school encourage active parental involvement
In all school activities 1 2 3 4 5
4.Extend support to school insufficiency of resources 1 2 3 4 5
5. I have a sense of belonging in the school 1 2 3 4 5