TYPE 5-B-CUSTOM QUESTION NON QUALIFIER

CLIENT NAME - ODM CAMPAIGN CODE – 0421-0182

1- CALL OPENING:

Good Morning/Good Afternoon/Good Evening Mr. /Ms. Last Name (Surname)

2- BRANDING

This is (AGENT NAME) calling from “Enterprise Talk” on behalf of “HP” “. Is this a good time to speak
with you?

3- CONTACT PURPOSE

I see that you’re working as the (prospect’s JT).. So looking at your expertise I wanted to share
informative collateral with you. (Titled): “Print Devices: An Overlooked Network Security Risk”.
Thought this whitepaper would interest you and could possibly assist you with your day-to-day job
functions.

4- CUSTOMER CONSENT

May I send this Whitepaper over to you, via email? (Await Customer response)

1. This business collateral is just to keep you updated.

2. This is the latest updated document, which is specifically designed for selected
professionals like you.
3. This collateral is specially designed, as per the skill-sets of professionals like you.
4. This content could definitely be beneficial for you and your company in the long run.

May I go ahead and share it with you on your email?

5- VALUE PROPOSITION:

This Whitepaper highlights on:

 5 Steps Toward Print Device Security

 5 Steps to Button Up Print Device Security
 Cyber threats targeted toward printer and Internet of Things (IoT) devices have increased
more than 200%, according to the 2019 SonicWall Cyber Threat Report.
Custom Questions:

With regards to your print fleet renewal, when are you looking to be in the market?

 6 months’ time
 12 months’ time
 18 months’ time
 more than 2 years away

Verification SCRIPT:

If Yes: “Thank you for your answers; now let me confirm your e-mail address; we have it listed as
john_smith@reddoor.com”, and can you please confirm your current job title .

CLOSING:

Thank you so much for your patience and assistance. You will be receiving this Whitepaper, via e-
mail shortly. “HP and its partners” will be following-up with you for more information