PT BANK TABUNGAN NEGARA (PERSERO) TBK 2 Februari 2017 148 TANJUNG PINANG

KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020

b. Laba KC 10.0% 18.18
2 Pertumbuhan dan optimalisasi komposisi funding berorieF2 Rp. Penerimaan fee based income 5.0% 9.09
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09
3 Pertumbuhan dan keseimbangan komposisi portfolio
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09
kredit yang berkualitas
F5 Rp. Realisasi kredit konsumer 5.0% 9.09
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang 5.0% 50.00
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67
b. LAT 2.5% 8.33
DAT 2.5% 8.33
BP3 GRC Index kantor cabang 5.0% 16.67

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100

100% #REF! 0.00%
KPI TAHUN 2017
KANTOR WILAYAH IV BATAM
NOVEMBER 2017
MEDAN PALEMBANG PADANG BANDAR LAMPUNG BATAM BENGKULU
PERSPEKTIF KPI KANTOR CABANG BOBOT NOV NOV DOC NOV NOV DOC NOV NOV DOC NOV NOV DOC NOV NOV DOC NOV NOV DOC

Finansial 1 a. Laba Korporat 10% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0%
b. Laba KC 10% l 97.7% l 97.7% l 86.9% l 86.9% l 101.1% l 101.1% l 118.0% l 118.0% l 102.2% l 102.2% l 113.1% l 113.1%
2 Rp. Penerimaan fee based income 5% l 95.1% l 95.1% l 69.7% l 69.7% l 86.6% l 86.6% l 130.0% l 130.0% l 110.8% l 110.8% l 130.0% l 130.0%
3 Rasio NPL Kantor Cabang (%) 5% l 76.8% l 76.8% l 75.8% l 75.8% l 85.4% l 85.4% l 104.1% l 104.1% l 73.4% l 73.4% l 84.6% l 84.6%
4 Rp. Growth posisi kredit komersial dan UMKM 5% l 130.0% l 130.0% l 130.0% l 130.0% l 43.7% l 43.7% l 34.9% l 34.9% l 130.0% l 130.0% l 130.0% l 130.0%
5 Rp. Realisasi kredit konsumer 5% l 112.2% l 112.2% l 106.0% l 106.0% l 103.0% l 103.0% l 130.0% l 130.0% l 78.2% l 78.2% l 100.1% l 100.1%
6 Rp. Growth DPK 5% l 0.0% l 54.7% l 0.0% l 0.0% l 0.0% l 69.0% l 0.0% l 0.0% l 87.0% l 87.0% l 0.0% l 110.2%
7 Rasio low cost funding 5% l 66.7% l 54.0% l 80.2% l 80.2% l 83.8% l 55.7% l 95.7% l 95.7% l 69.2% l 69.2% l 94.4% l 63.7%
8 Realisasi anggaran biaya (realisasi vs budget) 5% l 101.1% l 101.1% l 100.4% l 100.4% l 98.3% l 98.3% l 99.9% l 99.9% l 102.2% l 102.2% l 103.9% l 103.9%
Sub Total 55.0%
Customer 9 Indeks layanan kantor cabang 5% l 103.8% l 103.8% l 104.8% l 104.8% l 91.0% l 91.0% l 106.9% l 106.9% l 114.9% l 114.9% l 109.5% l 109.5%
10 Penambahan jumlah nasabah (dana dan kredit) 5% l 80.1% l 80.1% l 92.3% l 92.3% l 116.7% l 116.7% l 130.0% l 130.0% l 76.4% l 76.4% l 130.0% l 130.0%
Sub Total 10.0%
11 % Sales force yang mencapai target 15% l 35.9% l 35.9% l 40.0% l 40.0% l 84.0% l 84.0% l 71.4% l 71.4% l 100.0% l 100.0% l 76.0% l 76.0%

Business 11 Jumlah KC yg mencapai target (Kanwil)

Process a. target laba
b. target standar layanan
12 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5% l 122.3% l 122.3% l 96.8% l 96.8% l 113.1% l 113.1% l 96.7% l 96.7% l 95.1% l 95.1% l 83.3% l 83.3%
b. LAT/DAT 5% l 121.8% l 121.8% l 100.4% l 100.4% l 120.9% l 120.9% l 118.9% l 118.9% l 80.5% l 80.5% l 122.3% l 122.3%
13 GRC Index kantor cabang *) 5% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0%
Sub Total 30%

Learning & 14 Culture Assessment Index *) 5% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0%
Growth
Sub Total 5%
TOTAL 100%
l 85.26% l 87.36% l 82.11% l 82.11% l 89.43% l 91.48% l 94.46% l 94.46% l 95.72% l 95.72% l 96.72% l 100.69%

Membaik 2.1% Tetap 0.0% Membaik 2.0% Tetap 0.0% Tetap 0.0% Membaik 4.0%

DITAMBAHKAN DOC TANPA DOC

NOVEMBER % KPI NOVEMBER % KPI OKTOBER
100 M 1 BENGKULU l 100.69% 1 BENGKULU l 96.72% 1 BENGKULU l 96.72%
2 BATAM l 95.72% 2 BATAM l 95.72% 2 BATAM l 95.72%
3 BANDAR LAMPUNG l 94.46% 3 BANDAR LAMPUNG l 94.46% 3 BANDAR LAMPUNG l 94.46%
400 M 4 PADANG l 91.48% 4 PADANG l 89.43% 4 PADANG l 89.43%
350 M 5 PEKANBARU l 89.96% 5 JAMBI l 89.26% 5 JAMBI l 89.26%
75 M 6 JAMBI l 89.71% 6 PEKANBARU l 86.96% 6 PEKANBARU l 86.96%
580 M 7 MEDAN l 87.36% 7 BANDA ACEH l 86.43% 7 BANDA ACEH l 86.43%
8 BANDA ACEH l 86.43% 8 TANJUNPINANG l 86.35% 8 TANJUNPINANG l 86.35%
9 TANJUNPINANG l 86.35% 9 PANGKALPINANG l 85.98% 9 PANGKALPINANG l 85.98%
10 PANGKALPINANG l 85.98% 10 MEDAN l 85.26% 10 MEDAN l 85.26%
11 PALEMBANG l 82.11% 11 PALEMBANG l 82.11% 11 PALEMBANG l 82.11%
KPI TAHUN 2017
KANTOR WILAYAH IV BATAM
NOVEMBER 2017
JAMBI PEKANBARU BANDA ACEH TANJUNG PINANG PANGKAL PINANG TOTAL KANWIL
PERSPEKTIF KPI KANTOR CABANG BOBOT NOV NOV DOC NOV NOV DOC NOV NOV DOC NOV NOV DOC NOV NOV DOC NOV NOV DOC

Finansial 1 a. Laba Korporat 10% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0% l 96.0%
### l 96.0% l 96.0% 0.0%
b. Laba KC 10% l 105.8% l 105.8% l 102.1% l 102.1% l 56.9% l 56.9% l 73.5% l 73.5% l 87.5% l 87.5%
### l 98.9% l 98.9% 0.0%
2 Rp. Penerimaan fee based income 5% l 92.6% l 92.6% l 110.9% l 110.9% l 102.9% l 102.9% l 86.7% l 86.7% l 64.6% l 64.6%
### l 98.8% l 98.8% 0.0%
3 Rasio NPL Kantor Cabang (%) 5% l 76.6% l 76.6% l 87.4% l 87.4% l 101.8% l 101.8% l 84.6% l 84.6% l 110.3% l 110.3%
### l 81.7% l 81.7% 0.0%
4 Rp. Growth posisi kredit komersial dan UMKM 5% l 39.6% l 39.6% l 79.9% l 79.9% l 109.6% l 109.6% l 130.0% l 130.0% l 14.9% l 14.9%
### l 130.0% l 130.0% 0.0%
5 Rp. Realisasi kredit konsumer 5% l 97.7% l 97.7% l 118.0% l 118.0% l 117.2% l 117.2% l 70.9% l 70.9% l 111.7% l 111.7%
### l 105.2% l 105.2% 0.0%
6 Rp. Growth DPK 5% l 0.0% l 20.1% l 23.1% l 108.8% l 0.0% l 0.0% l 18.9% l 18.9% l 71.4% l 71.4%
### l 0.0% l 36.1% 36.1%
7 Rasio low cost funding 5% l 90.2% l 79.0% l 98.5% l 72.8% l 85.6% l 85.6% l 69.5% l 69.5% l 96.1% l 96.1%
### l 79.4% l 66.7% -12.7%
8 Realisasi anggaran biaya (realisasi vs budget) 5% l 101.4% l 101.4% l 95.7% l 95.7% l 81.2% l 81.2% l 100.7% l 100.7% l 97.2% l 97.2%
### l 98.9% l 98.9% 0.0%
Sub Total 55.0%
Customer 9 Indeks layanan kantor cabang 5% l 95.0% l 95.0% l 106.0% l 106.0% l 99.8% l 99.8% l 86.3% l 86.3% l 92.8% l 92.8%
### l 101.0% l 101.0% 0.0%
10 Penambahan jumlah nasabah (dana dan kredit) 5% l 80.4% l 80.4% l 104.2% l 104.2% l 130.0% l 130.0% l 126.5% l 126.5% l 130.0% l 130.0%
### l 107.4% l 107.4% 0.0%
Sub Total 10.0%
11 % Sales force yang mencapai target 15% l 90.3% l 90.3% l 31.9% l 31.9% l 55.6% l 55.6% l 57.1% l 57.1% l 46.2% l 46.2%
###

Business 11 Jumlah KC yg mencapai target (Kanwil)

Process a. target laba l 54.5% l 54.5% 0.0%
b. target standar layanan l 54.5% l 54.5% 0.0%
12 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5% l 116.5% l 116.5% l 97.9% l 97.9% l 98.1% l 98.1% l 118.9% l 118.9% l 105.5% l 105.5%
### l 104.7% l 104.7% 0.0%
b. LAT/DAT 5% l 120.5% l 120.5% l 125.7% l 125.7% l 130.0% l 130.0% l 123.5% l 123.5% l 119.6% l 119.6%
### l 111.1% l 111.1% 0.0%
13 GRC Index kantor cabang *) 5% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0%
### l 100.0% l 100.0% 0.0%
Sub Total 30%

Learning & 14 Culture Assessment Index *) 5% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0% l 100.0%
### l 100.0% l 100.0% 0.0%
Growth
Sub Total 5%
TOTAL 100%
l 89.26% l 89.71% l 86.96% l 89.96% l 86.43% l 86.43% l 86.35% l 86.35% l 85.98% l 85.98%
### l 88.59% l 89.76%

Membaik 0.4% Membaik 3.0% Tetap 0.0% Tetap 0.0% Tetap 0.0% Membaik 1.2%

SEPTEMBER
100 M 1 BATAM l 96.95%
2 PEKANBARU l 89.36%
3 BENGKULU l 87.26%
400 M 4 BANDAR LAMPUNG l 83.84%
350 M 5 MEDAN l 81.58%
75 M 6 PANGKALPINANG l 81.47%
580 M 7 BANDA ACEH l 80.39%
8 PALEMBANG l 79.87%
9 TANJUNPINANG l 79.27%
10 PADANG l 79.26%
11 JAMBI l 77.52%
KPI TAHUN 2017
KANTOR WILAYAH IV BATAM
NOVEMBER 2017

PERSPEKTIF KPI KANTOR CABANG BOBOT

Finansial 1 a. Laba Korporat 10% 0.0%

b. Laba KC 10% 0.0%
2 Rp. Penerimaan fee based income 5% 0.0%
3 Rasio NPL Kantor Cabang (%) 5% 0.0%
4 Rp. Growth posisi kredit komersial dan UMKM 5% 0.0%
5 Rp. Realisasi kredit konsumer 5% 0.0%
6 Rp. Growth DPK 5% 36.1%
7 Rasio low cost funding 5% -12.7%
8 Realisasi anggaran biaya (realisasi vs budget) 5% 0.0%
Sub Total 55.0%
Customer 9 Indeks layanan kantor cabang 5% 0.0%
10 Penambahan jumlah nasabah (dana dan kredit) 5% 0.0%
Sub Total 10.0%
11 % Sales force yang mencapai target 15% 0 87.4% 0.0%

Business 11 Jumlah KC yg mencapai target (Kanwil)

Process a. target laba 0.0%
b. target standar layanan 0.0%
12 Indeks operasional kredit Kantor Cabang 0 82.1% 0.0%
a. Mean time to yes Iloan 5% 0.0% 0 91.5% 0.0%
b. LAT/DAT 5% 0.0% 0 94.5% 0.0%
13 GRC Index kantor cabang *) 5% 0.0% 0 95.7% 0.0%
Sub Total 30% 0 100.7% 0.0%
0 89.7% 0.0%
Learning & 14 Culture Assessment Index *) 5% 0.0% 0 90.0% 0.0%
Growth 0 86.4% 0.0%
Sub Total 5% 0 86.3% 0.0%
TOTAL 100% 0 86.0% 0.0%

100 M

400 M
350 M
75 M
580 M
PT BANK TABUNGAN NEGARA (PERSERO) TBK
KANTOR CABANG : WILAYAH IV BATAM (DESEMBER)

KEY PERFORMANCE INDICATOR

KPI INDIKATOR MEDAN PALEMBANG PADANG BANDAR LAMPUNG BATAM PEKANBARU JA
FINANCIAL PERSPECTIVE BOBOT NOV DES NOV DES NOV DES NOV DES NOV DES NOV DES

1 WIG Korporat F1 a. Laba Korporat 10.0% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l
b. Laba KC 10.0% l 97.70% l 106.17% l 86.89% l 90.49% l 101.10% l 105.45% l 117.95% l 114.44% l 102.20% l 102.26% l 102.08% l 104.41% l

Pertumbuhan dan optimalisasi 71.83% l 86.55% 90.88% l 130.00% 130.00% l 110.82% 106.50% l 110.90% 111.51% l
2 F2 Rp. Penerimaan fee based income 5.0% l 95.08% l 100.40% l 69.73% l l l l l
komposisi funding berorientasi low cost

F3 Rasio NPL Kantor Cabang (%) 5.0% l 69.73% l 80.69% l 68.01% l 85.21% l 82.93% l 95.34% l 103.95% l 115.34% l 63.81% l 83.45% l 85.57% l 94.22% l
3 Pertumbuhan dan keseimbangan
Rp. Growth posisi kredit komersial dan 130.00% l 43.69% 130.00% l 34.87% 10.52% l 130.00% 130.00% l 79.91% 58.21% l
komposisi portfolio kredit yang F4 5.0% l 130.00% l 130.00% l 130.00% l l l l l
UMKM
berkualitas
F5 Rp. Realisasi kredit konsumer 5.0% l 112.24% l 106.53% l 105.98% l 111.34% l 102.98% l 105.94% l 130.00% l 130.00% l 78.21% l 76.80% l 118.01% l 115.08% l
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% l 54.74% l 96.13% l 0.00% l 60.34% l 68.97% l 112.96% l 0.00% l 20.17% l 87.01% l 130.00% l 108.84% l 114.30% l
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% l 53.98% l 85.55% l 80.17% l 93.43% l 55.71% l 103.55% l 95.68% l 119.51% l 69.24% l 106.64% l 72.81% l 110.93% l
Realisasi anggaran biaya (realisasi vs 80.00% l 90.00% 100.00% l 90.00% 80.00% l 100.00% 90.00% l 90.00% 70.00% l
F8 5.0% l 100.00% l 90.00% l 100.00% l l l l l
budget)

CUSTOMER PERSPECTIVE

Terdepan dalam pembiayaan 103.14% l 91.01% 91.07% l 106.90% 102.81% l 114.88% 111.07% l 105.97% 105.33% l
1 C1 Indeks layanan kantor cabang * 5.0% l 103.83% l 102.88% l 104.81% l l l l l
perumahan
Penambahan jumlah nasabah (dana 91.90% l 116.67% 119.33% l 130.00% 130.00% l 76.43% 76.85% l 104.21% 104.09% l
C2 5.0% l 80.09% l 76.54% l 92.25% l l l l l
dan kredit)

BUSINESS PROCESS PERSPECTIVE

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% l 35.93% l 100.00% l 40.00% l 93.00% l 84.00% l 93.55% l 71.43% l 71.43% l 100.00% l 100.00% l 31.91% l 100.00% l
BP1 Jumlah KC yang mencapai target
a. target laba
b. target standar layanan
Meningkatkan management Indeks operasional kredit Kantor
2 BP2
perkreditan dan GRC Cabang
a. Mean time to yes Iloan 5.0% l 122.35% l 119.31% l 96.84% l 95.12% l 113.13% l 124.40% l 96.66% l 98.96% l 95.12% l 99.55% l 97.89% l 97.68% l
b. LAT 2.5% l 122.71% l 120.73% l 101.56% l 102.05% l 121.86% l 122.71% l 121.27% l 121.82% l 71.61% l 91.56% l 130.00% l 122.77% l
c. DAT 2.5% l 119.64% l 118.70% l 97.77% l 119.26% l 118.51% l 118.44% l 113.31% l 114.72% l 101.28% l 100.07% l 112.43% l 112.83% l
BP3 GRC Index kantor cabang 5.0% l 100.00% l 100.00% l 100.00% l 110.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l

LEARNING & GROWTH PERSPECTIVE

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l

Keterangan :
l > 110% 86.92% 101.68% 81.66% 95.82% 90.90% 104.95% 93.88% 95.61% 95.42% 101.23% 89.36% 101.07%
l > 100% s/d < 110% 14.75% 14.16% 14.05% 1.73% 5.81% 11.71%
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% SALES FORCE
LABA, FBI, LCF, REAL ANGG
DOC Medan, Padang, Bengkulu, Pekanbaru
*Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK
KANTOR CABANG : WILAYAH IV BATAM (DESEMBER)

KEY PERFORMANCE INDICATOR

KPI INDIKATOR JAMBI BENGKULU TANJUNGPINANG PANGKALPINANG BANDA ACEH KANWIL IV
FINANCIAL PERSPECTIVE BOBOT NOV DES NOV DES NOV DES NOV DES NOV DES NOV DES

1 WIG Korporat F1 a. Laba Korporat 10.0% 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06% l 96.02% l 100.06%
b. Laba KC 10.0% 105.75% l 107.86% l 113.12% l 116.61% l 73.54% l 77.70% l 87.49% l 87.42% l 56.92% l 58.17% l 98.94% l 101.94%

Pertumbuhan dan optimalisasi 90.66% l 130.00% 130.00% l 86.66% 85.76% l 64.56% 65.12% l 102.92% 100.77% l 98.83% 99.33%
2 F2 Rp. Penerimaan fee based income 5.0% 92.62% l l l l l l
komposisi funding berorientasi low cost

F3 Rasio NPL Kantor Cabang (%) 5.0% 69.51% l 76.23% l 81.74% l 95.37% l 81.80% l 89.24% l 109.36% l 117.93% l 101.80% l 107.93% l 77.61% l 89.44%
3 Pertumbuhan dan keseimbangan
Rp. Growth posisi kredit komersial dan 73.57% l 130.00% 101.10% l 130.00% 130.00% l 14.86% 8.01% l 109.61% 103.19% l 130.00% 130.00%
komposisi portfolio kredit yang F4 5.0% 39.62% l l l l l l
UMKM
berkualitas
F5 Rp. Realisasi kredit konsumer 5.0% 97.72% l 94.29% l 100.09% l 101.23% l 70.86% l 71.78% l 111.72% l 109.41% l 117.15% l 111.40% l 105.21% l 103.85%
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 20.07% l 8.77% l 110.16% l 56.50% l 18.92% l 25.56% l 71.35% l 130.00% l 0.00% l 33.82% l 36.07% l 86.82%
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 79.04% l 114.84% l 63.72% l 115.35% l 69.49% l 87.23% l 96.14% l 86.49% l 85.55% l 85.54% l 66.73% l 99.49%
Realisasi anggaran biaya (realisasi vs 80.00% l 100.00% 100.00% l 100.00% 90.00% l 90.00% 80.00% l 70.00% 70.00% l 90.00% 90.00%
F8 5.0% 100.00% l l l l l l
budget)

CUSTOMER PERSPECTIVE

Terdepan dalam pembiayaan 100.00% l 109.51% 100.00% l 86.26% 100.00% l 92.75% 89.19% l 99.78% 100.00% l 100.98% 100.00%
1 C1 Indeks layanan kantor cabang * 5.0% 95.04% l l l l l l
perumahan
Penambahan jumlah nasabah (dana 80.90% l 130.00% 130.00% l 126.48% 130.00% l 130.00% 130.00% l 130.00% 130.00% l 107.35% 105.13%
C2 5.0% 80.45% l l l l l l
dan kredit)

BUSINESS PROCESS PERSPECTIVE

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 90.32% l 90.32% l 76.00% l 100.00% l 57.14% l 92.31% l 46.15% l 100.00% l 55.56% l 72.22%
BP1 Jumlah KC yang mencapai target
a. target laba l 54.55% l 63.64%
b. target standar layanan l 54.55% l 81.82%
Meningkatkan management Indeks operasional kredit Kantor
2 BP2
perkreditan dan GRC Cabang
a. Mean time to yes Iloan 5.0% 116.51% l 126.40% l 83.29% l 90.62% l 118.91% l 121.95% l 105.51% l 113.58% l 98.07% l 100.33% l 104.74% l 113.48%
b. LAT 2.5% 120.65% l 117.70% l 126.07% l 123.27% l 124.54% l 120.31% l 120.05% l 121.46% l 130.00% l 130.00% l 110.58% l 112.64%
c. DAT 2.5% 120.18% l 118.62% l 113.36% l 112.20% l 121.00% l 120.71% l 118.38% l 118.46% l 112.84% l 118.46% l 112.32% l 115.27%
BP3 GRC Index kantor cabang 5.0% 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00% l 100.00%

LEARNING & GROWTH PERSPECTIVE

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33% l 100.00% l 113.33%

Keterangan :
l > 110% 89.28% 93.20% 100.23% 104.23% 86.14% 94.89% 85.55% 96.90% 85.44% 90.68% 89.13% 98.35%
l > 100% s/d < 110% 3.92% 4.00% 8.76% 11.35% 5.24% 9.22%
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% SALES FORCE
LABA, FBI, LCF, REAL ANGG
DOC Medan, Padang, Bengkulu, Pekanbaru
*Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 003 MEDAN
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 142,173 150,943 106.17% 106.17% l 10.62
2 Pertumbuhan dan optimalisasi komposisi funding berorieF2 Rp. Penerimaan fee based income 5.0% 9.09 22,106 22,195 100.40% 100.40% l 5.02
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 4.27% 5.09% 80.69% 80.69% l 4.03
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 81,929 108,174 132.03% 130.00% l 6.50

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 1,197,784 1,275,984 106.53% 106.53% l 5.33
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 831,244 799,082 96.13% 96.13% l 4.81
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 50.96% 43.59% 85.55% 85.55% l 4.28
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 37,862 38,802 102.48% 90.00% l 4.50

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 70.99 102.88% 102.88% l 5.14
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 60,918 46,624 76.54% 76.54% l 3.83

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 100.00% 100.00% 100.00% l 15.00
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 77.55% 119.31% 119.31% l 5.97
b. LAT 2.5% 8.33 2,131 2,573 120.73% 120.73% l 3.02
c. DAT 2.5% 8.33 20,986 24,910 118.70% 118.70% l 2.97
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3 113.33% 113.33% l 5.67
100% #REF! 101.68%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90% DOC 500 M
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 008 PALEMBANG
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 93,147 84,287 90.49% 90.49% l 9.05
2 Pertumbuhan dan optimalisasi komposisi funding berorieF2 Rp. Penerimaan fee based income 5.0% 9.09 19,462 13,979 71.83% 71.83% l 3.59
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 3.78% 4.34% 85.21% 85.21% l 4.26
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 41,972 96,880 230.82% 130.00% l 6.50

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 807,783 899,386 111.34% 111.34% l 5.57
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 416,393 251,233 60.34% 60.34% l 3.02
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 54.49% 50.91% 93.43% 93.43% l 4.67
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 24,110 25,370 105.23% 80.00% l 4.00

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 71.17 103.14% 103.14% l 5.16
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 33,154 30,467 91.90% 91.90% l 4.59

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 93.00% 93.00% 93.00% l 13.95
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 61.83% 95.12% 95.12% l 4.76
b. LAT 2.5% 8.33 3,408 3,478 102.05% 102.05% l 2.55
c. DAT 2.5% 8.33 13,838 16,503 119.26% 119.26% l 2.98
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 110.00% 110.00% l 5.50

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 95.82%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90% DOC 400 M
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 009 PADANG
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 60,116 63,391 105.45% 105.45% l 10.54
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 10,679 9,705 90.88% 90.88% l 4.54
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 2.07% 2.16% 95.34% 95.34% l 4.77
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 40,662 74,597 183.45% 130.00% l 6.50

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 533,872 565,568 105.94% 105.94% l 5.30
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 312,102 352,552 112.96% 112.96% l 5.65
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 49.00% 50.74% 103.55% 103.55% l 5.18
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 20,064 19,194 95.66% 100.00% l 5.00

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 62.84 91.07% 91.07% l 4.55
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 28,131 33,569 119.33% 119.33% l 5.97

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 93.55% 93.55% 93.55% l 14.03
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 80.86% 124.40% 124.40% l 6.22
b. LAT 2.5% 8.33 481 590 122.71% 122.71% l 3.07
c. DAT 2.5% 8.33 7,122 8,435 118.44% 118.44% l 2.96
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 104.95%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90% DOC 350 M
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 018 BANDAR LAMPUNG
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 51,076 58,452 114.44% 114.44% l 11.44
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 5,951 9,843 165.40% 130.00% l 6.50
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 2.49% 2.11% 115.34% 115.34% l 5.77
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 46,595 4,900 10.52% 10.52% l 0.53

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 474,929 625,012 131.60% 130.00% l 6.50
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 189,289 38,178 20.17% 20.17% l 1.01
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 51.66% 61.73% 119.51% 119.51% l 5.98
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 13,130 14,245 108.49% 80.00% l 4.00

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 70.94 102.81% 102.81% l 5.14
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 18,040 23,553 130.56% 130.00% l 6.50

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 71.43% 71.43% 71.43% l 10.71
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 64.32% 98.96% 98.96% l 4.95
b. LAT 2.5% 8.33 1,638 1,995 121.82% 121.82% l 3.05
c. DAT 2.5% 8.33 12,230 14,031 114.72% 114.72% l 2.87
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 95.61%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 027 BATAM
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 140,166 143,339 102.26% 102.26% l 10.23
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 19,462 20,727 106.50% 106.50% l 5.33
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 1.51% 1.76% 83.45% 83.45% l 4.17
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 105,191 303,413 288.44% 130.00% l 6.50

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 852,971 655,100 76.80% 76.80% l 3.84
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 366,148 572,075 156.24% 130.00% l 6.50
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 54.08% 57.67% 106.64% 106.64% l 5.33
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 31,671 32,370 102.21% 90.00% l 4.50

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 76.64 111.07% 111.07% l 5.55
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 26,103 20,059 76.85% 76.85% l 3.84

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 100.00% 100.00% 100.00% l 15.00
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 64.70% 99.55% 99.55% l 4.98
b. LAT 2.5% 8.33 3,046 2,789 91.56% 91.56% l 2.29
c. DAT 2.5% 8.33 9,734 9,741 100.07% 100.07% l 2.50
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 101.23%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 037 BENGKULU
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 40,071 46,725 116.61% 116.61% l 11.66
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 4,941 6,440 130.33% 130.00% l 6.50
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 1.67% 1.75% 95.37% 95.37% l 4.77
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 37,054 37,463 101.10% 101.10% l 5.06

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 460,473 466,148 101.23% 101.23% l 5.06
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 81,745 46,187 56.50% 56.50% l 2.83
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 61.24% 70.64% 115.35% 115.35% l 5.77
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 8,332 8,221 98.66% 100.00% l 5.00

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 65.95 100.00% 100.00% l 5.00
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 9,550 16,986 177.87% 130.00% l 6.50

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 100.00% 100.00% 100.00% l 15.00
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 58.90% 90.62% 90.62% l 4.53
b. LAT 2.5% 8.33 838 1,033 123.27% 123.27% l 3.08
c. DAT 2.5% 8.33 9,447 10,600 112.20% 112.20% l 2.81
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 104.23%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90% DOC 50 M
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 039 PEKANBARU
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 135,165 141,125 104.41% 104.41% l 10.44
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 19,462 21,701 111.51% 111.51% l 5.58
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 2.63% 2.78% 94.22% 94.22% l 4.71
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 84,723 49,319 58.21% 58.21% l 2.91

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 919,400 1,058,086 115.08% 115.08% l 5.75
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 461,352 527,334 114.30% 114.30% l 5.72
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 58.70% 65.11% 110.93% 110.93% l 5.55
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 24,978 28,422 113.79% 70.00% l 3.50

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 72.68 105.33% 105.33% l 5.27
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 36,605 38,104 104.09% 104.09% l 5.20

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 100.00% 100.00% 100.00% l 15.00
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 63.49% 97.68% 97.68% l 4.88
b. LAT 2.5% 8.33 1,882 2,310 122.77% 122.77% l 3.07
c. DAT 2.5% 8.33 20,379 22,993 112.83% 112.83% l 2.82
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 101.07%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90% DOC 350 M
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 038 JAMBI
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 65,112 70,230 107.86% 107.86% l 10.79
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 10,679 9,681 90.66% 90.66% l 4.53
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 2.01% 2.48% 76.23% 76.23% l 3.81
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 78,966 58,099 73.57% 73.57% l 3.68

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 579,109 546,038 94.29% 94.29% l 4.71
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 275,055 24,130 8.77% 8.77% l 0.44
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 56.84% 65.28% 114.84% 114.84% l 5.74
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 13,164 14,053 106.75% 80.00% l 4.00

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 68.00 100.00% 100.00% l 5.00
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 25,401 20,548 80.90% 80.90% l 4.04

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 90.32% 90.32% 90.32% l 13.55
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 82.16% 126.40% 126.40% l 6.32
b. LAT 2.5% 8.33 1,691 1,990 117.70% 117.70% l 2.94
c. DAT 2.5% 8.33 8,743 10,371 118.62% 118.62% l 2.97
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 93.20%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 148 TANJUNG PINANG
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,341 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 30,070 23,363 77.70% 77.70% l 7.77
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 4,941 4,238 85.76% 85.76% l 4.29
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 4.32% 4.79% 89.24% 89.24% l 4.46
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 373 26,856 7206.93% 130.00% l 6.50

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 251,863 180,783 71.78% 71.78% l 3.59
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 81,190 20,755 25.56% 25.56% l 1.28
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 64.58% 56.34% 87.23% 87.23% l 4.36
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 5,449 5,700 104.61% 90.00% l 4.50

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 66.10 100.00% 100.00% l 5.00
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 7,519 9,775 130.00% 130.00% l 6.50

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 92.31% 92.31% 92.31% l 13.85
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 79.27% 121.95% 121.95% l 6.10
b. LAT 2.5% 8.33 256 308 120.31% 120.31% l 3.01
c. DAT 2.5% 8.33 2,892 3,491 120.71% 120.71% l 3.02
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 94.89%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90% DOC 3M
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 209 PANGKAL PINANG
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,287 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 15,066 13,171 87.42% 87.42% l 8.74
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 4,941 3,218 65.12% 65.12% l 3.26
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 2.86% 2.35% 117.93% 117.93% l 5.90
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 9,624 770 8.01% 8.01% l 0.40

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 316,997 346,825 109.41% 109.41% l 5.47
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 67,863 99,684 146.89% 130.00% l 6.50
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 39.81% 34.43% 86.49% 86.49% l 4.32
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 6,132 6,443 105.07% 80.00% l 4.00

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 61.54 89.19% 89.19% l 4.46
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 7,702 10,227 132.79% 130.00% l 6.50

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 100.00% 100.00% 100.00% l 15.00
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 73.83% 113.58% 113.58% l 5.68
b. LAT 2.5% 8.33 381 463 121.46% 121.46% l 3.04
c. DAT 2.5% 8.33 6,107 7,234 118.46% 118.46% l 2.96
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 96.90%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 12 Desember 2017 040 BANDA ACEH
KANTOR CABANG :

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN BANDUNG YOGYAKARTA
YOGYAKARTA
PENCAPAIAN PENCAPAIAN Nilai
KPI INDIKATOR BOBOT SUB BOBOT TARGET REALISASI
AWAL ADJ Akhir

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10.0% 18.18 3,020,387 3,022,287 100.06% 100.06% l 10.01
b. Laba KC 10.0% 18.18 18,072 10,513 58.17% 58.17% l 5.82
2 Pertumbuhan dan optimalisasi komposisi funding berorien
F2 Rp. Penerimaan fee based income 5.0% 9.09 4,941 4,979 100.77% 100.77% l 5.04
F3 Rasio NPL Kantor Cabang (%) 5.0% 9.09 4.53% 4.17% 107.93% 107.93% l 5.40
3 Pertumbuhan dan keseimbangan komposisi portfolio
kredit yang berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5.0% 9.09 28,765 29,682 103.19% 103.19% l 5.16

F5 Rp. Realisasi kredit konsumer 5.0% 9.09 292,996 326,408 111.40% 111.40% l 5.57
4 Peningkatan fee based income F6 Rp. Growth DPK exclude Giro FLPP 5.0% 9.09 104,224 35,246 33.82% 33.82% l 1.69
5 Efisiensi biaya operasional F7 Rasio low cost funding exc Giro FLPP 5.0% 9.09 59.92% 51.25% 85.54% 85.54% l 4.28
F8 Realisasi anggaran biaya (realisasi vs budget) 5.0% 9.09 10,213 12,359 121.01% 70.00% l 3.50

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks layanan kantor cabang * 5.0% 50.00 69.00 66.73 100.00% 100.00% l 5.00
C2 Penambahan jumlah nasabah (dana dan kredit) 5.0% 50.00 9,943 26,658 268.12% 130.00% l 6.50

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 % Sales force yang mencapai target 15.0% 50.00 100% 72.22% 72.22% 72.22% l 10.83
2 Meningkatkan management perkreditan dan GRC BP2 Indeks operasional kredit Kantor Cabang
a. Mean time to yes Iloan 5.0% 16.67 65.00% 65.22% 100.33% 100.33% l 5.02
b. LAT 2.5% 8.33 388 650 167.70% 130.00% l 3.25
c. DAT 2.5% 8.33 6,107 7,234 118.46% 118.46% l 2.96
BP3 GRC Index kantor cabang 5.0% 16.67 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5.0% 100 3 3.4 113.33% 113.33% l 5.67
100% #REF! 90.68%
Keterangan :
l > 110% SALES FORCE ASUMSI 90%
l > 100% s/d < 110% LABA, FBI, LCF, REAL ANGG (sap) 12/29/2017
l > 90% s/d < 100%
l > 80% s/d < 90%
l < 80% *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018
PT BANK TABUNGAN NEGARA (PERSERO) TBK 1 4 BATAM
KANWIL 2
PERIODE : DESEMBER 2017

KEY PERFORMANCE INDICATOR TANPA RATING

JKT. KUNINGAN
BANDUNG YOGYAKARTA YOGYAKARTA
PENCAPAIAN PENCAPAIAN
KPI INDIKATOR BOBOT S BOBOT TARGET REALISASI NILAI AKHIR
AWAL ADJ

FINANCIAL PERSPECTIVE 55%

1 WIG Korporat F1 a. Laba Korporat 10% 18.2 3,020,387 3,022,287 100.06% 100.06% l 10.01
b. Laba KC Konsolidasi 10% 18.2 790,234 805,540 101.94% 101.94% l 10.19
2 Pertumbuhan dan optimalisasi komposisi funding berorientasi low cost F2 Rp. Penerimaan fee based income 5% 9.1 127,565 126,706 99.33% 99.33% l 4.97
F3 Rasio NPL wilayah (%) 5% 9.1 2.88% 3.18% 89.44% 89.44% l 4.47
3 Pertumbuhan dan keseimbangan komposisi portfolio kredit yang
berkualitas
F4 Rp. Growth posisi kredit komersial dan UMKM 5% 9.1 555,853 790,154 142.15% 130.00% l 6.50

F5 Rp. Realisasi kredit konsumer 5% 9.1 6,688,176 6,945,338 103.85% 103.85% l 5.19
4 Peningkatan fee based income F6 Rp. Growth DPK exclude FLPP 5% 9.1 3,186,606 2,766,456 86.82% 86.82% l 4.34
5 Efisiensi biaya operasional F7 Rasio low cost funding *)) 5% 9.1 53.67% 53.40% 99.49% 99.49% l 4.97
F8 Realisasi anggaran biaya (realisasi vs budget) 5% 9.1 202,078 205,180 101.53% 90.00% l 4.50

CUSTOMER PERSPECTIVE 10%

1 Terdepan dalam pembiayaan perumahan C1 Indeks persepsi layanan Kanwil kepada KC * 5% 50.0 69.00 68.51 99.29% 100.00% l 5.00
C2 Penambahan jumlah nasabah (dana dan kredit) 5% 50.0 263,064 276,570 105.13% 105.13% l 5.26

BUSINESS PROCESS PERSPECTIVE 30%

1 Marketing dan sales BP1 Jumlah KC yang mencapai target

2 Meningkatkan management perkreditan dan GRC a. target laba 7.5% 25.0 11 7 63.64% 63.64% l 4.77
b. target standar layanan 7.5% 25.0 11 9 81.82% 81.82% l 6.14
BP2 Indeks operasional kredit Kantor Wilayah
a. Mean time to yes Iloan KC konsolidasi 5% 16.7 65.00% 73.76% 113.48% 113.48% l 5.67
b. LAT KC konsolidasi 2.5% 8.3 16,139 18,179 112.64% 112.64% l 2.82
c. DAT KC konsolidasi 2.5% 8.3 117,585 135,543 115.27% 115.27% l 2.88
BP3 GRC Index kantor wilayah 5% 16.7 3 3 100.00% 100.00% l 5.00

LEARNING & GROWTH PERSPECTIVE 5%

1 Membangun Corporate Culture LG1 Culture Assessment Index 5% 100.0 3 3.4 113.33% 113.33%
l 5.67

TOTAL 100% #REF! 98.35%

Januari *Sesuai Memo SQND No.05/M/SQND/SQM/I/2018

 6 PENCAPAIAN - KPI DESEMBER 2017 1
CMFDDIVISI - 2

KEY PERFORMANCE INDICATOR TANPA RATING

F FINANCIAL Ket T-2017 T-Des 2017 R-Des 2017 % Penc Bbt SubBbt % Penc Adj Nilai Akhir
1 Rp. Laba korporat E 3,020 3,020 35.00% 20.00% 57.14
2 BOPO E 82.84% 82.84% 10% 28.57
3 Realisasi Anggaran A. 5% 14.29
. . .
C CUSTOMER Ket T-2017 T-Des 2017 R-Des 2017 % Penc Bbt SubBbt % Penc Adj Nilai Akhir
4 P 10.00% 10.00% 100.00

. . .
BP BUSINESS PROCESS Ket T-2017 T-Des 2017 R-Des 2017 % Penc Bbt SubBbt % Penc Adj Nilai Akhir
5 A 50.00% 20.00% 40.00

6 A 7.50% 15.00
7 P 7.50% 15.00

8 P 5.00% 10.00
9 P 5.00% 10.00

10 P 5.00% 10.00
. . .
L LEARNING AND GROWTH Ket T-2017 T-Des 2017 R-Des 2017 % Penc Bbt SubBbt % Penc Adj Nilai Akhir
11 CAI Divisi P 3 3 5.00% 5.00% 100.00
. . .
.

. l 0.00%