INDIVIDUAL DEATH CLAIMS FOR THE PERIOD ENDED MARCH 2022 (Amt. in Rs. Crs.

)
Claims Claims intimated Total Claims Claims paid Claims Repudiated Claims rejected Claims Unclaimed Claims pending at Claims Paid Claims Claims Pending
pending at end of the period Ratio % Repudiated/ Ratio %
start of the Rejected Ratio
Life Insurer Year period %

NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. No. Amt. No. Amt. No. Amt.

2021-22 11 3.64 9997 876.69 10008 880.32 9815 846.43 186 32.98 0 0.00 0 0.00 7 0.91 98.07% 96.15% 1.86% 3.75% 0.07% 0.10%
ABSL
2020-21 19 3.80 6455 468.85 6474 472.65 6347 440.26 116 28.75 0 0.00 0 0.00 11 3.64 98.04% 93.15% 1.79% 6.08% 0.17% 0.77%
2021-22 0 0.00 720 276.48 720 276.48 713 273.04 6 3.42 0 0.00 0 0.00 1 0.02 99.03% 98.76% 0.83% 1.24% 0.14% 0.01%
Aegon
2020-21 0 0.00 401 107.44 401 107.44 398 105.98 3 1.46 0 0.00 0 0.00 0 0.00 99.25% 98.64% 0.75% 1.36% 0.00% 0.00%
2021-22 0 0.00 1672 270.95 1672 270.95 1645 266.70 27 4.25 0 0.00 0 0.00 0 0.00 98.39% 98.43% 1.61% 1.57% 0.00% 0.00%
Aviva
2020-21 5 0.78 1050 116.37 1055 117.15 1034 111.57 21 5.58 0 0.00 0 0.00 0 0.00 98.01% 95.24% 1.99% 4.76% 0.00% 0.00%
2021-22 5 3.70 21045 822.27 21050 825.97 20844 771.88 195 44.73 0 0.00 0 0.00 11 9.37 99.02% 93.45% 0.93% 5.41% 0.05% 1.13%
Baj Alz
2020-21 2 0.65 14331 445.89 14333 446.54 14115 410.68 213 32.16 0 0.00 0 0.00 5 3.70 98.48% 91.97% 1.49% 7.20% 0.03% 0.83%
2021-22 0 0.00 3203 243.59 3203 243.59 3174 234.72 27 2.04 0 0.00 0 0.00 2 6.82 99.09% 96.36% 0.84% 0.84% 0.06% 2.80%
Bharti Axa
2020-21 2 1.15 1891 106.44 1893 107.60 1875 106.04 18 1.56 0 0.00 0 0.00 0 0.00 99.05% 98.55% 0.95% 1.45% 0.00% 0.00%
2021-22 25 5.87 2788 282.23 2813 288.10 2769 277.79 41 7.81 0 0.00 0 0.00 3 2.50 98.44% 96.42% 1.46% 2.71% 0.11% 0.87%
Can HSBC
2020-21 2 2.00 1897 166.54 1899 168.54 1844 156.08 30 6.59 0 0.00 0 0.00 25 5.87 97.10% 92.61% 1.58% 3.91% 1.32% 3.48%
2021-22 2 3.00 993 156.86 995 159.86 976 152.06 19 7.80 0 0.00 0 0.00 0 0.00 98.09% 95.12% 1.91% 4.88% 0.00% 0.00%
Edelws
2020-21 0 0.00 502 52.09 502 52.09 487 45.83 13 3.26 0 0.00 0 0.00 2 3.00 97.01% 87.98% 2.59% 6.26% 0.40% 5.76%
2021-22 63 8.78 7216 309.83 7279 318.62 7213 306.81 7 0.32 0 0.00 0 0.00 59 11.49 99.09% 96.29% 0.10% 0.10% 0.81% 3.61%
Exide
2020-21 38 9.05 5014 173.66 5052 182.70 4978 170.43 11 3.49 0 0.00 0 0.00 63 8.78 98.54% 93.28% 0.22% 1.91% 1.25% 4.81%
2021-22 8 2.71 1656 83.98 1664 86.69 1600 77.67 64 9.02 0 0.00 0 0.00 0 0.00 96.15% 89.60% 3.85% 10.40% 0.00% 0.00%
Fut Genli
2020-21 3 0.31 1223 55.47 1226 55.78 1163 48.11 55 4.96 0 0.00 0 0.00 8 2.71 94.86% 86.24% 4.49% 8.89% 0.65% 4.86%
2021-22 178 167.24 26944 2751.01 27122 2918.24 26758 2608.22 136 107.36 188 171.83 17 5.66 23 25.18 98.66% 89.38% 1.19% 9.57% 0.08% 0.86%
HDFC
2020-21 35 17.58 16941 1277.96 16976 1295.54 16639 1037.23 84 39.98 58 47.95 17 3.13 178 167.24 98.01% 80.06% 0.84% 6.79% 1.05% 12.91%
2021-22 16 7.82 22265 3110.22 22281 3118.04 21795 2977.50 398 112.25 0 0.00 8 0.77 80 27.52 97.82% 95.49% 1.79% 3.60% 0.36% 0.88%
ICICI
2020-21 95 43.70 14734 1643.05 14829 1686.75 14518 1504.64 289 174.14 0 0.00 6 0.15 16 7.82 97.90% 89.20% 1.95% 10.32% 0.11% 0.46%
2021-22 50 6.70 2644 128.03 2694 134.73 2614 122.63 57 8.67 0 0.00 0 0.00 23 3.43 97.03% 91.02% 2.12% 6.43% 0.85% 2.55%
Ageas
2020-21 5 1.45 1800 87.13 1805 88.58 1716 73.91 38 7.71 1 0.05 0 0.00 50 6.91 95.07% 83.44% 2.16% 8.76% 2.77% 7.80%
2021-22 15 3.95 4922 245.58 4937 249.53 4785 227.31 143 18.18 0 0.00 0 0.00 9 4.04 96.92% 91.10% 2.90% 7.29% 0.18% 1.62%
Indiafirst
2020-21 9 2.53 2972 117.74 2981 120.27 2886 109.64 80 6.67 0 0.00 0 0.00 15 3.95 96.81% 91.16% 2.68% 5.55% 0.50% 3.28%
 Claims Claims intimated / Total Claims Claims paid Claims Repudiated Claims rejected Claims Unclaimed Claims pending at Claims Paid Claims Claims Pending
pending at booked end of the period Ratio % Repudiated/ Ratio %
start of the Rejected Ratio
Life Insurer Year period %

NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. NOP Amt. No. Amt. No. Amt. No. Amt.

2021-22 16 7.28 7117 606.31 7133 613.59 7049 586.15 60 19.13 0 0.00 0 0.00 24 8.32 98.82% 95.53% 0.84% 3.12% 0.34% 1.36%
Kotak
2020-21 9 12.14 4393 302.00 4402 314.14 4336 299.92 50 6.95 0 0.00 0 0.00 16 7.28 98.50% 95.47% 1.14% 2.21% 0.36% 2.32%
2021-22 1 0.50 31034 2076.81 31035 2077.31 30830 2008.94 205 68.37 0 0.00 0 0.00 0 0.00 99.34% 96.71% 0.66% 3.29% 0.00% 0.00%
Max
2020-21 1 0.02 20051 928.07 20052 928.09 19922 885.57 129 42.01 0 0.00 0 0.00 1 0.50 99.35% 95.42% 0.64% 4.53% 0.00% 0.05%
2021-22 0 0.00 8586 717.43 8586 717.43 8357 669.69 224 43.21 0 0.00 3 2.03 2 2.50 97.33% 93.35% 2.61% 6.02% 0.02% 0.35%
PNB Metlife
2020-21 0 0.00 5315 353.16 5315 353.16 5218 331.70 97 21.45 0 0.00 0 0.00 0 0.00 98.17% 93.92% 1.83% 6.08% 0.00% 0.00%
2021-22 1 0.21 1060 52.83 1061 53.04 1043 51.34 16 1.50 0 0.00 0 0.00 2 0.20 98.30% 96.80% 1.51% 2.83% 0.19% 0.37%
Pramerica
2020-21 2 0.22 645 29.29 647 29.51 638 28.63 8 0.67 0 0.00 0 0.00 1 0.21 98.61% 97.01% 1.24% 2.28% 0.15% 0.71%
2021-22 4 1.48 13726 359.28 13730 360.76 13548 344.14 174 14.48 0 0.00 5 1.60 3 0.54 98.67% 95.39% 1.27% 4.01% 0.02% 0.15%
Reliance
2020-21 2 0.57 9414 215.42 9416 215.99 9274 205.26 138 9.25 0 0.00 0 0.00 4 1.48 98.49% 95.03% 1.47% 4.28% 0.04% 0.69%
2021-22 2 0.02 1164 12.82 1166 12.85 1132 12.47 16 0.31 15 0.00 0 0.00 3 0.06 97.08% 97.09% 2.66% 2.45% 0.26% 0.47%
Sahara
2020-21 46 0.58 839 8.68 885 9.26 860 9.02 16 0.21 7 0.00 0 0.00 2 0.02 97.18% 97.47% 2.60% 2.27% 0.23% 0.26%
2021-22 912 101.54 54874 2808.60 55786 2910.14 54140 2751.53 1541 127.58 0 0.00 69 10.64 7 0.91 97.05% 94.55% 2.76% 4.38% 0.01% 0.03%
SBI Life
2020-21 36 7.78 34183 1614.55 34219 1622.33 31855 1398.78 1302 103.96 0 0.00 150 18.05 912 101.54 93.09% 86.22% 3.80% 6.41% 2.67% 6.26%
2021-22 11 0.98 5854 202.18 5865 203.16 5620 167.39 163 23.58 78 12.13 0 0.00 4 0.07 95.82% 82.39% 4.11% 17.57% 0.07% 0.03%
Shriram
2020-21 5 0.12 3681 123.55 3686 123.67 3506 95.81 137 18.72 32 8.15 0 0.00 11 0.98 95.12% 77.48% 4.58% 21.73% 0.30% 0.79%
2021-22 8 1.02 2943 170.30 2951 171.32 2875 156.60 74 14.32 0 0.00 0 0.00 2 0.40 97.42% 91.41% 2.51% 8.36% 0.07% 0.23%
SUD
2020-21 3 0.72 1632 77.40 1635 78.13 1569 72.49 58 4.61 0 0.00 0 0.00 8 1.02 95.96% 92.79% 3.55% 5.91% 0.49% 1.30%
2021-22 2 4.40 8067 1599.53 8069 1603.93 7950 1518.17 117 80.63 0 0.00 0 0.00 2 5.13 98.53% 94.65% 1.45% 5.03% 0.02% 0.32%
Tata AIA
2020-21 0 0.00 4648 546.33 4648 546.33 4556 478.40 90 63.53 0 0.00 0 0.00 2 4.40 98.02% 87.57% 1.94% 11.63% 0.04% 0.81%
2021-22 1330 330.84 240490 18163.81 241820 18494.66 237245 17409.19 3896 751.93 281 183.95 102 20.70 267 109.39 98.11% 94.13% 1.73% 5.06% 0.11% 0.59%
PVT.
2020-21 319 104.96 154012 9016.99 154331 9121.95 149734 8125.92 2996 587.69 98 56.15 173 21.34 1330 330.85 97.02% 89.08% 2.00% 7.06% 0.86% 3.63%
2021-22 1725 292.42 1365379 29293.46 1367104 29585.88 1349865 28408.38 8713 347.19 3619 8.50 2625 461.66 2282 360.15 98.74% 96.02% 0.90% 1.20% 0.17% 1.22%
LIC
2020-21 5875 349.69 941101 18755.65 946976 19105.34 933889 18295.58 6531 276.93 2934 3.92 1897 236.49 1725 292.42 98.62% 95.76% 1.00% 1.47% 0.18% 1.53%
2021-22 3055 623.26 1605869 47457.27 1608924 48080.54 1587110 45817.57 12609 1099.12 3900 192.45 2727 482.36 2549 469.54 98.64% 95.29% 1.03% 2.69% 0.16% 0.98%
Industry
2020-21 6194 454.65 1095113 27772.64 1101307 28227.29 1083623 26421.50 9527 864.62 3032 60.07 2070 257.83 3055 623.27 98.39% 93.60% 1.14% 3.28% 0.28% 2.21%
GROUP DEATH CLAIMS FOR THE PERIOD ENDED MARCH 2022 (Amount in Rs.Crs.)
Claims pending Claims intimated Total Claims Claims paid Claims Claims rejected Claims Claims pending Claims Paid Claims Claims
at start of the Repudiated Unclaimed at end of the Ratio % Repudiated/ Pending Ratio
period period Rejected Ratio %
Life Insurer Year
%

No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt.

2021-22 7 1.69 13518 675.26 13525 676.95 13470 666.77 52 7.78 0 0.00 0 0.00 3 2.39 99.59% 98.50% 0.38% 1.15% 0.02% 0.35%
ABSL
2020-21 5 1.81 10796 355.60 10801 357.41 10767 353.05 27 2.66 0 0.00 0 0.00 7 1.69 99.69% 98.78% 0.25% 0.74% 0.06% 0.47%
2021-22 0 0.00 361 76.06 361 76.06 361 76.03 0 0.00 0 0.00 0 0.00 0 0.03 100.00% 99.96% 0.00% 0.00% 0.00% 0.04%
Aegon
2020-21 0 0.00 263 36.69 263 36.69 263 36.69 0 0.00 0 0.00 0 0.00 0 0.00 100.00% 100.00% 0.00% 0.00% 0.00% 0.00%
2021-22 0 0.00 1347 68.64 1347 68.63 1345 68.48 1 0.15 1 0.00 0 0.00 0 0.00 99.85% 99.79% 0.15% 0.22% 0.00% -0.01%
Aviva
2020-21 0 0.00 1279 35.39 1279 35.39 1277 35.04 2 0.35 0 0.00 0 0.00 0 0.00 99.84% 99.01% 0.16% 1.00% 0.00% -0.01%
2021-22 85 6.87 193169 1578.25 193254 1585.12 192902 1553.47 181 22.86 0 0.00 0 0.00 171 8.80 99.82% 98.00% 0.09% 1.44% 0.09% 0.55%
Baj Alz
2020-21 136 3.16 156840 984.68 156976 987.84 156665 967.10 226 13.87 0 0.00 0 0.00 85 6.87 99.80% 97.90% 0.14% 1.40% 0.05% 0.70%
2021-22 5 1.19 1802 145.06 1807 146.26 1779 143.27 28 2.98 0 0.00 0 0.00 0 0.00 98.45% 97.96% 1.55% 2.04% 0.00% 0.00%
Bharti Axa
2020-21 4 0.43 1019 78.90 1023 79.33 999 75.01 19 3.12 0 0.00 0 0.00 5 1.19 97.65% 94.56% 1.86% 3.94% 0.49% 1.50%
2021-22 1 0.02 10551 374.03 10552 374.05 10466 361.18 86 12.87 0 0.00 0 0.00 0 0.00 99.18% 96.56% 0.82% 3.44% 0.00% 0.00%
Can HSBC
2020-21 1 0.02 5492 154.74 5493 154.76 5464 151.35 28 3.39 0 0.00 0 0.00 1 0.02 99.47% 97.80% 0.51% 2.19% 0.02% 0.01%
2021-22 0 0.00 2314 82.88 2314 82.88 2300 81.62 12 1.14 0 0.00 0 0.00 2 0.13 99.39% 98.47% 0.52% 1.38% 0.09% 0.15%
Edelws
2020-21 0 0.00 1102 54.62 1102 54.62 1094 54.18 8 0.44 0 0.00 0 0.00 0 0.00 99.27% 99.19% 0.73% 0.81% 0.00% 0.00%
2021-22 0 0.00 14363 324.18 14363 324.18 14363 324.18 0 0.00 0 0.00 0 0.00 0 0.00 100.00% 100.00% 0.00% 0.00% 0.00% 0.00%
Exide
2020-21 0 0.00 10864 151.17 10864 151.17 10864 151.17 0 0.00 0 0.00 0 0.00 0 0.00 100.00% 100.00% 0.00% 0.00% 0.00% 0.00%
2021-22 3 0.38 1644 226.25 1647 226.63 1575 216.41 69 9.50 1 0.00 2 0.72 0 0.00 95.63% 95.49% 4.25% 4.19% 0.00% 0.00%
Fut Genli
2020-21 4 0.22 1225 133.44 1229 133.66 1144 123.32 81 9.82 0 0.00 1 0.14 3 0.38 93.08% 92.26% 6.59% 7.35% 0.24% 0.28%
2021-22 723 69.13 358401 3248.87 359124 3318.00 358116 3165.27 812 144.04 196 8.70 0 0.00 0 0.00 99.72% 95.40% 0.28% 4.60% 0.00% 0.00%
HDFC
2020-21 1163 32.61 274186 1926.77 275349 1959.38 273967 1780.65 659 109.60 0 0.00 0 0.00 723 69.13 99.50% 90.88% 0.24% 5.59% 0.26% 3.53%
2021-22 3634 120.73 239870 2414.50 243504 2535.23 238008 2297.01 244 51.85 42 4.96 120 0.79 5090 180.62 97.74% 90.60% 0.12% 2.24% 2.09% 7.12%
ICICI
2020-21 4830 37.85 174268 1037.63 179098 1075.48 175387 941.35 67 12.68 8 0.41 2 0.30 3634 120.73 97.93% 87.53% 0.04% 1.22% 2.03% 11.23%
2021-22 15 4.81 481 100.83 496 105.63 446 89.03 45 15.18 0 0.00 0 0.00 5 1.42 89.92% 84.28% 9.07% 14.37% 1.01% 1.34%
Ageas
2020-21 2 0.37 348 55.41 350 55.77 308 42.10 27 8.87 0 0.00 0 0.00 15 4.81 88.00% 75.48% 7.71% 15.90% 4.29% 8.62%
2021-22 0 0.00 27041 909.45 27041 909.45 26818 891.75 216 16.38 0 0.00 0 0.00 7 1.32 99.18% 98.05% 0.80% 1.80% 0.03% 0.14%
Indiafirst
2020-21 0 0.00 14875 430.91 14875 430.91 14736 421.91 139 9.00 0 0.00 0 0.00 0 0.00 99.07% 97.91% 0.93% 2.09% 0.00% 0.00%
 Claims pending Claims intimated / Total Claims Claims paid Claims Claims rejected Claims Claims pending Claims Paid Claims Claims
at start of the booked Repudiated Unclaimed at end of the Ratio % Repudiated/R Pending Ratio
period period ejected Ratio %
Life Insurer Year %

No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt. No. Amt.

2021-22 427 28.18 128673 1723.46 129100 1751.64 128557 1695.32 219 23.67 0 0.00 0 0.00 324 32.65 99.58% 96.78% 0.17% 1.35% 0.25% 1.86%
Kotak
2020-21 162 7.93 89635 899.48 89797 907.41 89283 865.98 87 13.25 0 0.00 0 0.00 427 28.18 99.43% 95.43% 0.10% 1.46% 0.48% 3.11%
2021-22 0 0.00 21110 785.24 21110 785.24 20985 751.27 121 25.83 0 0.00 0 0.00 4 8.15 99.41% 95.67% 0.57% 3.29% 0.02% 1.04%
Max
2020-21 0 0.00 14340 400.89 14340 400.89 14236 380.77 104 20.12 0 0.00 0 0.00 0 0.00 99.27% 94.98% 0.73% 5.02% 0.00% 0.00%
2021-22 3 1.23 26811 1118.84 26814 1120.07 26687 1097.91 124 20.31 0 0.00 0 0.00 3 1.85 99.53% 98.02% 0.46% 1.81% 0.01% 0.16%
PNB Metlife
2020-21 0 0.00 16706 388.45 16706 388.45 16648 380.29 55 6.93 0 0.00 0 0.00 3 1.23 99.65% 97.90% 0.33% 1.78% 0.02% 0.32%
2021-22 34 7.99 17870 342.32 17904 350.31 17622 320.01 225 25.38 27 2.14 0 0.00 30 2.78 98.42% 91.35% 1.41% 7.86% 0.17% 0.79%
Pramerica
2020-21 36 5.53 37882 298.79 37918 304.32 37649 278.73 214 15.60 21 2.00 0 0.00 34 7.99 99.29% 91.59% 0.62% 5.78% 0.09% 2.63%
2021-22 2 0.05 589 28.05 591 28.10 588 28.04 0 0.00 0 0.00 2 0.05 1 0.01 99.49% 99.78% 0.00% 0.00% 0.17% 0.04%
Reliance
2020-21 2 0.11 540 11.26 542 11.37 540 11.32 0 0.00 0 0.00 0 0.00 2 0.05 99.63% 99.57% 0.00% 0.00% 0.37% 0.43%
2021-22 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Sahara
2020-21 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0 0.00 0.00% 0.00% 0.00% 0.00% 0.00% #DIV/0!
2021-22 42 8.76 70438 2931.84 70480 2940.60 68596 2846.64 388 62.27 1483 29.66 10 0.54 3 2.39 97.33% 96.80% 2.65% 3.13% 0.00% 0.08%
SBI Life
2020-21 11 3.82 36465 1536.70 36476 1540.51 36109 1489.57 309 40.76 0 0.00 16 1.42 42 8.76 98.99% 96.69% 0.85% 2.65% 0.12% 0.57%
2021-22 51 0.82 48341 386.23 48392 387.05 48180 381.61 202 5.30 10 0.14 0 0.00 0 0.00 99.56% 98.59% 0.44% 1.41% 0.00% 0.00%
Shriram
2020-21 27 1.50 21700 191.59 21727 193.09 21548 186.81 103 5.19 25 0.28 0 0.00 51 0.82 99.18% 96.74% 0.59% 2.83% 0.23% 0.43%
2021-22 0 0.00 21835 546.16 21835 546.16 21448 532.25 85 7.90 302 6.00 0 0.00 0 0.00 98.23% 97.45% 1.77% 2.55% 0.00% 0.00%
SUD
2020-21 7 0.17 9419 208.68 9426 208.86 8515 197.79 23 1.65 888 9.42 0 0.00 0 0.00 90.34% 94.70% 9.66% 5.30% 0.00% 0.00%
2021-22 0 0.00 1748 268.81 1748 268.81 1738 266.61 10 2.20 0 0.00 0 0.00 0 0.00 99.43% 99.18% 0.57% 0.82% 0.00% 0.00%
Tata AIA
2020-21 0 0.00 1033 206.66 1033 206.66 1026 206.09 7 0.58 0 0.00 0 0.00 0 0.00 99.32% 99.72% 0.68% 0.28% 0.00% 0.00%
2021-22 5032 251.86 1202277 18355.20 1207309 18607.06 1196350 17854.10 3120 457.61 2062 51.61 134 2.10 5643 242.53 99.09% 95.95% 0.43% 2.74% 0.47% 1.30%
PVT.
2020-21 6390 95.52 880277 9578.45 886667 9673.98 878489 9130.26 2185 277.88 942 12.12 19 1.86 5032 251.86 99.08% 94.38% 0.35% 3.00% 0.57% 2.60%
2021-22 6200 99.66 222572 8217.07 228772 8316.73 222092 8189.14 5967 91.67 0 0.00 0 0.00 713 35.93 97.08% 98.47% 2.61% 1.10% 0.31% 0.43%
LIC
2020-21 19070 256.58 201250 5751.88 220320 6008.46 213267 5899.43 853 9.37 0 0.00 0 0.00 6200 99.66 96.80% 98.19% 0.39% 0.16% 2.81% 1.66%
2021-22 11232 351.52 1424849 26572.28 1436081 26923.79 1418442 26043.24 9087 549.27 2062 51.61 134 2.10 6356 278.46 98.77% 96.73% 0.78% 2.23% 0.44% 1.03%
Industry
2020-21 25460 352.10 1081527 15330.33 1106987 15682.44 1091756 15029.69 3038 287.25 942 12.12 19 1.86 11232 351.52 98.62% 95.84% 0.36% 1.91% 1.01% 2.24%