Professional Documents
Culture Documents
COMPETENCY STANDARD
(CICS)
CERTIFIED CONSTRUCTION
MANAGER (CCM)
Code: CCM5
CERTIFIED CONSTRUCTION
MANAGER (CCM)
Code: CCM5
© COPYRIGHT
CONSTRUCTION INDUSTRY DEVELOPMENT BOARD (CIDB)
© Construction Industry Development Board Malaysia 2019
Chief Executive
Construction Industry Development Board Malaysia
35th Floor, Menara Dato’ Onn
Pusat Dagangan Dunia Putra (PWTC)
No. 45, Jalan Tun Ismail
50480 Kuala Lumpur
No part of this publication may be reproduced or transmitted in any form or by any means, whether
mechanically or electronically including photocopy or recording without the written consent of CIDB.
i
TABLE OF CONTENTS
Foreword ........................................................................................................................... x
1.1 Purpose of the Construction Industry Competency Standard (CICS) for Construction
Managers .................................................................................................................................... 1
4.1 Accreditation..................................................................................................................... 5
ii
4.3.1.8 Evidence Guide ........................................................................................................... 6
4.13 Preliminaries..................................................................................................................... 8
iii
11.0 CCM Occupational Chart .................................................................................. 15
4.04 Manage Sub-Contractors & Supplier (Including NS, DSC, & NSC) ............................. 41
iv
LST OF FIGURES
LIST OF TABLES
v
EXPERT PANEL
9. Dr. Yeow Yoon Foo The Chartered Institute of Building Malaysia (CIOB)
10. Gan Hock Leong The Chartered Institute of Building Malaysia (CIOB)
12. Prof. Ts. Dr. Roshana Takim Universiti Teknologi MARA (UiTM)
13. LAr. Dr. Sallehuddin bin Mat Noor Universiti Teknologi MARA (UiTM)
15. Dr. Hairuddin Mohammad Universiti Tun Hussein Onn Malaysia (UTHM)
16. Siti Khalijah Yaman Universiti Tun Hussein Onn Malaysia (UTHM)
17. Sr Dr. Mohd Zuhry Mohd Mazlan MCM Value Sdn Bhd
19. Razali Ahmed Zaman Proven Construction & Development Sdn. Bhd
23. Ts. Dr Mohd Firdaus b Mustaffa Kamal UniversitiPendidikan Sultan Idris (UPSI)
24. Sr. Ts. Muhamad Zaihafiz bin Zainal Abidin Infrastructure University Kuala Lumpur (IUKL)
vi
Facilitator:
Pn. Hanishahani binti Othman CIDB
Assistant Facilitator:
Pn. Nadzhatul Syamiru Usmaiza Othman CIDB
vii
Message from Chief Executive
Construction managers’ paly central roles in-part to elevate the level of quality, safety and
professionalism in the construction industry, as outlined in the Construction Industry Transformation
Programme (CITP) 2016-2020. This Construction Industry Competency Standard (CICS) for
Construction Manager was mooted in recognition of the need to certify Competent Construction
Managers (CCM) needed by the Malaysian construction industry. The industry acknowledge that
the construction manager’s job is among the most arduous, demanding and responsible single
function in the building construction process. They play central roles to plan, organise, recruit,
monitor and control the construction activities to achieve the project targets while operating in very
demanding time scales in harsh working environment. Most often they are the ones who shoulder
the responsibility when things go wrong.
The industry is cognisant of the need to formally recognise the valuable contribution of the
construction managers. The establishment of this document is a strategic step forward for this. A
pre-requisite to this is to recognise the core competencies that they need to possess, and to certify
them before the aspiration for projects to be delivered with quality, safety and professionally are to
be achieved. The establishment of this document will also be very significant in assisting to augment
efforts to facilitate the education, training and certification of competent Construction Managers.
I take this opportunity to thank all parties that have contributed to the development of this CICS.
viii
Message from Sector Head of Personnel and Contractor Development
The CICS for Construction Managers was developed to certify and register Certified Construction
Managers (CCM) in the Malaysian construction industry as required by CIDB Act 520, Part VII. To
facilitate this, the former National Competency Standard (NCS) have been upgraded to CICS and
construction managers competencies have been mapped at Level 5 of the Occupational Structure in
Building and Construction in the Civil Engineering Sub Sector.
This CICS will allow the industry to recognise who the competent construction managers are, what
core competencies they possess, and the responsibilities they shoulder when managing
construction projects. The CICS is projected to serve as the key terms of reference for initiatives to
improve the current provisions for educating and training of construction managers within the
construction industry.
The construction managers’ competencies identified in this CICS are bespoke to the Malaysian
construction industry. This was established through comprehensive research carried out to identify
the issues that have confronted Malaysian construction managers’ qualification and certification
processes. The construction managers’ competencies identified were mapped against the
competencies identified by local and international construction professional institutions such as the
Chartered Institute of Building (CIOB), Royal Institution of Chartered Surveyors (RICS) and the
Project Management Institute (PMI), together with those recognised by the construction industries
in Australia, United Kingdom (UK) and the Unites States of America (USA). This was in consideration
to ensure their compliance to the international standards for recognition and accreditation.
ix
Foreword
The Expert Panel team was formed by CIDB Malaysia to assist the development of the Construction
Industry Competency Standard (CICS) for Certified Construction Managers (CCM). This was the
product of a joint effort between the public and private construction industry stakeholders to establish
the CCM certification process.
The need to certify competent Construction Managers in the Malaysian construction industry arose
from the need for the industry to continually develop and produce competent construction managers.
Concurrent to this is the necessity to differentiate the competences of the Certified Construction
Manager (CCM) from the competencies of the Certified Construction Project Managers (CCPM) who
are tasked to manage the project’s design and construction processes. This is also mindful of the
necessity to ensure that the industry’s construction managers’ competency profile is constantly
upgraded and at par with changes in technology, procurement systems and implementation processes
that have taken place. With this CICS, the industry can commonly identify what competencies that
construction managers must possess, what are their roles and responsibilities.
Consequent to this, this document is also intended to serve as a reference document to facilitate
and streamline the construction management education, training, and continuous professional
development (CPD) offered to professionals in the construction industry.
x
1.0 Introduction
1.1 Purpose of the Construction Industry Competency Standard (CICS) for Certified
Construction Managers (CCM)
This CICS for CCM was developed to specify the minimum level of competencies for
verifying Certified Construction Managers (CCCM) for the Malaysian construction industry.
1
1.2.2 Scope of Construction Management
The conceptualisation of construction management, and the duties of the construction
manager within the context of the Project Life Cycle drawn for this CICS, is as shown in
Figure 1, 2 and 3 (Adapted from Hairuddin et al 20181). The as scope of construction
management which span across the project’s Tendering, Site Mobilisation, Construction and
Hand Over stage as shown in Figures 2. The duties in construction management are
conceptualised in Table 3. This shall include all types of construction projects outlined in 4.6
1Hairuddin M., P.F Hassan & Siti Khalijah Y (2018), Construction Handbook Series: Project Management,
Construction Management, & Site Management, Penerbit UTHM.
2
1.2.3 Definition of Construction Managers
The Construction Manager is defined as the individual employed by the contractor to lead the
construction implementation process at the project site. He/she shall possess the
competency to plan, coordinate, monitor, and controls the construction project activities at the
project site. In the course of these undertaking, he or she must be capable of communicating
the process, lead and motivate the project team and stakeholders towards achieving the project
objectives. The duties are as conceptualised in Figure 3 and detailed in Section 13 of this
CICS.
3.0 Abbreviation
The abbreviations are used throughout this document are as follows:
BQ : Bill of Quantities
BOT/BOOT : Build, Operate and Transfer / Build Operate Own and Transfer
3
BOWEC : Building Operations and Works of Engineering Construction
CBA : Cost Benefit Analysis
CCC : Certificate Completion and Compliance
CCM : Certified Construction Manager
CICS : Construction Industry Competency Standard
CIS : Construction Industry Standard
CD/A : Clash Detection/Analysis
CIDB : Construction Industry Development Board
CMMS : Computerised Maintenance Management System
CONQUAS : Construction Quality Assessment (Singapore)
COPQ : Cost Of Poor Quality
CPM (1) : Certified Project Manager
CPM (2) : Critical Path Method
CSR : Corporate Social Responsibility
D&B : Design and Build
DSC : Domestic Sub-contractor
DLP : Defects Liability Period
EA : Environmental Audit
ECA : Elemental Cost Analysis
EIA : Environmental Impact Assessment
EIP : Environmental Implementation Plan
EMP : Environmental Management Plan
EMS : Environmental Management System
EPC : Engineering, Procurement and Construction
EPCC : Engineering, Procurement, Construction and Commissioning
ERP : Emergency Response Plan
FS : Feasibility Study
GBI : Green Building Index
GFA : Gross Floor Area
GreenRE : A green building rating tool in Malaysia
HIRARC : Hazard Identification, Risk Assessment and Risk Control
HSIP : Health & Safety Implementation Plan
HSMS : Health & Safety Management System
LoB : Line of Balance
MyCREST : Malaysian Carbon Reduction and Environmental Sustainable Tool
NPV : Net Present Value
NS : Nominated Supplier
4
NSC : Nominated Sub-contractor
OSH : Occupational Safety & Health
PERT : Program Evaluation Review Techniques
PIM : Project Implementation Manual
PIP : Project Implementation Plan
PQP : Project Quality Plan
QA&QC : Quality Assurance and Quality Control
QIP : Quality Implementation Plan
QLASSIC : Quality Assessment System in Construction
QMP : Quality Management Plan
QMS : Quality Management System
ROI : Return of Investment
SHASSIC : Safety and Health Assessment System in Construction
WBS : Work Breakdown Structure
4.1 Accreditation
Accreditation is the procedure by which the CIDB or any party authorised by it, gives formal
recognition that a body or person is competent to carry out a specific task relating to the
construction industry.
4.2 Applicant
Individual who is seeking certification in accordance with this CICS.
4.3 Competency
Competency is the combination of Knowledge, Skill and Attitude (KSA) needed to perform a
task successfully and efficiently. In this document, KSA is being described in the
Competency Unit (CU).
5
4.3.1.1 Duty and Task
Duties are responsibilities, while tasks are work or activities that need
performed to accomplish a project management activity.
4.3.1.3. Knowledge
Knowledge are facts or information needed to perform a specific duty or
task
4.3.1.4. Skills
Skills are the ability to perform a duty or task which can be divided into
Technical Skills and Soft or Human Skills
4.3.1.7 Attitude
Attitude is the set of values needed to execute a duty or task
6
4.4 Certification
The procedure by which CIDB under Act 520, or any party authorised by CIDB, gives written
assurance that a process, practice or service conforms to specified requirements.
7
d. Any electrical, mechanical, water, gas, petrochemical or telecommunication works; or
e. Any bridge, viaduct, dam, reservoir, earthworks, pipeline, sewer, aqueduct, culvert,
drive, shaft, tunnel or reclamation works,
This includes –
(A) Any works which form an important and integral part of or are preparatory to or
temporary for the works described in paragraphs (a) to (e), including site clearance,
soil investigation and improvement, earth-moving, excavation, laying of the foundation,
site restoration and landscaping; or
4.13 Preliminaries
Preliminaries are activities and/or provisions that need to be provided by the contractor to
construct the project. Preliminaries are incorporated in a tender and contract document to
provide a description and provision for pricing prepatory items that need carry out the
construction works.
8
4.16 Resources Scheduling
Resource scheduling refers to the set of actions and methodology used by the project to
efficiently assign the resources needed to complete construction activities and tasks, based
on the based on the scheduled start and end dates of each activity or task, and
resource availability.
9
5.0 Occupational Structure
The occupational structure for the Construction Manager in the Building and Construction
noted for this document is highlighted in Table 1.
CONSTRUCTION SITE
LEVEL 4 CONSTRUCTION PROJECT EXECUTIVE
COORDINATOR
CONSTRUCTION SITE
LEVEL 3 CONSTRUCTION PROJECT INSPECTOR
SUPERVISOR
CONSTRUCTION SITE
LEVEL 2 TECHNICIAN / CONSTRUCTION PROJECT TECHNICIAN
FOREMAN
LEVEL 1 CONSTRUCTION TRADESMAN
Table 2: Occupational Area Structure for Construction Project Management in Building and
Construction – Sub-Sector of Civil Engineering
SECTOR BUILDING & CONSTRUCTION
SUB
CIVIL ENGINEERING
SECTOR
AREA CONSTRUCTION
10
LEVEL 5 CONSTRUCTION MANAGEMENT
LEVEL 2
SKILL CONSTRUCTION OPERATION
LEVEL 1
Table 3: The Competency Levels in Building and Construction – Sub-Sector of Civil Engineering
Malaysia Skills Certificate Level 1: Competent in performing a range of varied work
(Operation Level)
activities, most of which are routine and predictable.
Malaysia Skills Certificate Level 2: Competent in performing a significant range of varied
(Operation Level) work activities, performed in a variety of contexts.
Some of the activities are non-routine and require
individual responsibility and autonomy.
Malaysia Skills Certificate Level 3: Competent in performing a broad range of varied
(Supervisory Level) work activities, performed in a variety of contexts,
most of which are complex and non-routine. This also
include taking a considerable amount of
responsibility, autonomy and control, and guidance
others to perform the tasks.
Malaysia Skills Diploma Level 4: Competent in performing a broad range of complex
(Executive Level) technical or professional work activities which takes
place within a variety of contexts with autonomy. This
also include in-part taking responsibility over the
allocation of resources and work of others.
11
Malaysia Skills Advanced Diploma Competent in performing a range of duties which
Level 5: (Managerial Level) involves the application of complex techniques within
a wide range and often unpredictable circumstances.
This include taking significant responsibility for the
work of others, allocation of substantial resources
and the planning, organising, monitoring and control
of the project processes.
The qualification level routes to certification through the selected methods are as follows:
12
Table 4: Qualification Level
Category Minimum Qualification Requirement Minimum Years of Experience in
Construction / Related Field
Method Method 2 Method 3
1
1 Registered Professional (Ir., Ar., Sr.) - 3 5
2 Master’s in construction management / 3 5 6
related area of construction
3 International Master’s in construction 3 6 8
management e.g. CPM (UK), CPM
(IPMA), & CIOB
4 Bachelor’s Degree in construction 5 7 10
related area
5 Bachelor’s degree not in construction 8 10 12
related area
6 Diploma in construction related area 8 10 12
7 Diploma not in construction related area 10 12 15
8 Certificate in construction related area 10 12 15
9 Sijil Kemahiran Malaysia – Construction 5 7 10
Site Coordinator (Level 4)
The assessment must be in accordance with the training and assessment of construction
managers according to CIDB training and assessment policy.
10.1. He or she is expected to possess adequate management knowledge, skill and ability
on the followings:
1. TENDERING MANAGEMENT
14
6. PROJECT HANDOVER MANAGEMENT:
a. PROJECT HANDOVER MANAGEMENT
b. DEFECTS LIABILITY PERIOD MANAGEMENT
c. FINAL ACCOUNT & PROJECT CLOSEOUT MANAGEMENT
15
12.0 Job Profile Chart: CCM Duty and Task
The description of the Duties and Tasks that need to be performed in each activity within each project management phase are detailed out in the
preceding sections of this document as follows:
DUTY TASK
16
DUTY TASK
CONSTRUCTION PROJECT Manage Construction Manage Defect Liability Manage Final Account and
HANDOVER MANAGEMENT Project Handover Period (DLP) Project Closeout
17
13.0 Competency Profile Chart: CCPM Competency Unit (CU)
1.0 CONSTRUCTION PROJECT TENDERING
1.01 Evaluate Tender Document
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
18
1.02 Tender Pricing and Submission
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
19
2.0 CONSTRUCTION SITE MOBILISATION
2.01 Administer Project Award Process
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Organise acceptance of Tender Award: Knowledge in: • Letter of Award • Filing system (e.g.
• Submissions preceding tender award • Construction contract practice & • Insurances EDMS, Acone-X, etc.)
• Tender negotiation strategy procedures • Levy payments
• Tendering methods • Authorities contributions
1.2 Administer Tender Award Conditions: • Tender negotiation • Permits
• Insurances • Project Programming techniques • Site organisation chart
• Advance Payment (if applicable) • Statutory/authorities’ requirements • Contract document
• Bonds • Site layout plan
• Permits Skills:
• Local authority requirements and • Technical skills:
contributions • Contract administration
• SOCSO requirements • Negotiation
• Licences • People management skills:
• CIDB Levy - Communication using written,
• Foreign workers levy & requirements electronic & oral medium
• Site organisational chart
• Construction work program Attitude:
• Sub-Contractor company registration • Diligent
• Site registration/permit • Analytical
• Objective
20
2.02 Administer Site Possession
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Administer Permits, Fees & Contributions: Knowledge in: • Letter of Award • Site layout drawing
• Workers permits, levy & living quarters • Insurances procedures • Insurances • Construction plans &
• Authorities contributions and charges • Bonds procedures • Levy payments drawings
• Permit procedures • Authorities
1.2 Organise Site Possession Process • Licences procedures contributions
• Survey existing site: • Organisational structure • Permits
- Topography • Payment procedure • Site organisation chart
- Restrictions • Authorities requirements • Minutes of Meetings
- Existing structures & services • Site layout drawing
- Obstructions Skills: • Survey drawing
- Vegetation & soil • Technical skills:
- Access & egress • Consultancy capability & competency
- Utility piloting & mapping assessment
• Site possession procedure: • People management skills:
- Site handover - Creating a positive working culture
- Kick off meeting - Communication using written &
- Site possession documentation oral medium
- Project signboard - Team leadership skill
- Negotiation skill
1.3 Communicate Site Possession Process to
Project Implementation Team. Attitude:
• Diligent
1.4 Monitor and Control Site Possession
• Analytical
Process.
• Objective
21
2.03 Establish Site Layout Plan
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Plan Site Layout: Knowledge in: • Site plans and • Survey equipment
• Access, egress & traffic control • Site layout planning & setting out drawings • Approved building
• Temporary buildings (site office, materials • Method statement • Site surveying report materials
storage/yard, plant and machineries • Construction productivity • Site layout drawings
location & maintenance yard, fabrication • Reading survey plans/drawings:
areas, workers’ quarters, canteen, toilets - Platform levels
and washing areas, etc.) - Lines and levels
• Signage, temporary services & security. - Datum levels & benchmarks
• Safety & health, environmental control • Planning standards and requirements
provisions • Risk management
• Dump Site
Skills:
1.2 Setting Out Project Site: • Technical skills:
• Temporary Bench Marks (TBMs) & • Site surveying
Baselines & working spaces • People management skills:
• Horizontal & vertical controls - Creating a positive working culture
- Communication using written,
1.3 Communicate Site Layout Plan to Project electronic & oral medium
Implementation Team & Community - Team leadership skill
Engagement Plan Attitude:
• Diligent
1.4 Monitor and Control Site Layout • Analytical
Establishment. • Objective
22
2.04 Establish Project Preliminaries
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
ATTITUDE AND SAFETY)
1.1 Plan the Establishment of Project Knowledge in: • Site Layout Plan/Drawings • Expert judgment
Preliminaries: • Construction contract • Document Contract • Camera
• The temporary building, conditions • Evidence/Photos of: • Contractor
plant/equipment and materials storage, • Professional practice - Temporary building, requirement
and access/egress: • Site layout planning - Temporary Services: • Authority requirement
- Site office, materials storage, plant • Authorities requirements - Permits, licences &
& equipment yard/storage, workers • Emergency contact number Insurances
quarters, canteen, toilets, site - Workers quarters &
access/egress, traffic control & site Skills: welfare amenities, site
hoarding • Technical skills: safety & environmental
• Temporary services: • Site planning compliance
- Water supply and sewerage, • People management skills: requirements
telecommunication/Internet, - Creating a positive working - Site office
electrical supply, lighting, etc. culture - Site office establishment
• Permits, licences & insurances - Communication using & operation report
• Authorities levies, contributions & written, electronic & oral - Project signboard
charges medium • Other deliverable items
• Quality inspections and tests - Team leadership skill
• Construction workers welfare
provisions: Attitude:
- Including construction labour • Diligent
quarters (CLQ) • Analytical
• Construction safety & health provisions: • Observant
23
- Including Emergency Response • Objective
Team (ERT)
• Construction environmental
compliance requirements
• Site office organisation & operation
• Site hoarding
• Project signboard
• Workers logistic
24
3.0 CONSTRUCTION OBJECTIVES MANAGEMENT
3.01 Manage Construction Plan & Implementation Programme
TASK NO.: 3.01 TASK: ESTABLISH PROJECT PLAN & IMPLEMENTATION PROGRAMME
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Develop Construction Implementation Plan Knowledge in: • Project plans and • Project planning
and Programme: • Construction BQ, drawing, layout, schedules software:
• Determine Resource Schedules and specification • Method Statements - Sample BQ
Levelling • Project Implementation Manual • Standard Operating - MS Excel, MS
• Establish Work Breakdown Structure (PIM) Procedures (SOP) Office, Adobe,
(WBS) & Programme • Project scope, dateline • PIM Documents internet-based, etc.
• Establish the project Method Statement • Construction work quantities • Project Implementation - MS Project,
• Method statement Plans (PIP) Primavera, CAD,
1.2 Establish Construction Progress Monitoring & • Productivity • Resource Schedules scheduling,
Control Process: • Project Implementation Plans (PIP) estimating,
• Progress monitoring mechanism • Construction planning & scheduling: accounting, etc.
- Mid-term/short term program - Bar/Gantt chart
• Progress reporting procedure (reports, - Network Analysis/Critical Path
progress meetings, etc.) Method/Lind of Balance
• Project re-planning provisions, process & - Material management
procedures (ordering, delivery, storage,
etc.)
1.3 Organise Construction Implementation: • Constructability/buildability
• Identify the project stakeholders: (Industrialised Building System
- Construction management & supervisory (IBS), prefabrication, construction
staff systems, etc.)
- Domestic sub-contractors (DC), • Building materials, machinery, plant,
Nominated Sub-Contractors (NSC) & equipment
25
suppliers
- Suppliers, Third Parties, etc. Skills:
• Establish each project team roles & • Technical skills:
responsibilities: - Construction management
- Project organisation structure - Site surveying
- Allocation of duties, tasks & - Planning & scheduling
responsibilities - Resource scheduling
• Establish Project Operating Procedure - Job competency assessments
(SOP) • People management skills:
• Evaluate the site planning layout: - Creating positive working culture
- Access & egress, storage, fabrication - Communication using written,
spaces, plant & machineries yard, electronic & oral medium
working spaces. - Team leadership skill
• Evaluate proposed plant & machineries - Negotiation skill
required.
Attitude:
1.4 Communicate Construction Progress • Diligent
Monitoring and Control Process to Project • Observant
Team : • Analytical
• Assign responsibilities (who does what, • Objective
when, & how)
26
3.02 Manage Construction Cash Flow
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Forecast Project Cash Flow: Knowledge in: • Financial & cost records -
• Establish project S-Curve ‘Saw- • Construction programming
Tooth Diagram’ • Accounting & financing techniques.
• Establish project cash inflow & • Contract administration.
outflow pattern: • Work process.
- Inflow (claims, financial facilities, • Construction costing.
service factoring, advance • Current construction issues/market
payment, etc.) impact
- Outflow (overheads, authorities
charges, materials claims, sub- Skills:
contractors claims, labour claims, • Technical skills:
site office administration, - Consultancy capability
financing charges) • People management skills:
- Fluctuation & labour law - Creating a positive working
requirements culture
• Impact on delays by NSC /others - Communication using written,
• Complying with stakeholders’ electronic & oral medium
requirement (e.g. Bankers, Local - Team leadership skill
Authorities, and Customs, etc.)
• Possible impact of LAD Attitude:
• Costing for possible defects • Ethical
• Observant
1.2 Evaluate Project Cash Flow:: • Analytical
• Capital lock-up • Objective
• Cash flow surplus/deficits
27
• Financing shortfall periods/duration
• Sensitivity analysis
• Payback period
• Capital financing & financing cost
• Contingencies
28
3.03 Manage Construction Quality
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Plan Project Quality Management Knowledge in: • Quality Assurance and • Project Quality
System (QMS): • Quality Assurance & Quality Quality Control (QA/QC) Management System
• Assurance & Quality Control Control (QA/QC) Documents • ISO9001:2015
(QA/QC) Policy Statement • Quality Audit Systems • CIS7 • Quality Assessment
• Establish Quality Risk Register • Quality Management System • PQP Documents System in
• Identify material quality (QMS) requirements • QIP Documents Construction
• Identify workmanship quality: • Process mapping/mind mapping • QMP Documents (QLASSIC)
- Method statement activities • Quality Compliance
• Quality Management Plan (QMP) Checklist
1.2 Organise the Quality Management • Quality Implement Plan (QIP)
System (QMS) Implementation: • Project Quality Plan (PQP)
• Identify quality management • Material specifications
duties/tasks: • Good workmanship & best
- Identify inspection test plan & practices
holdpoint (the person who is • COPQ (Cost of poor quality)
responsible) • Constructability/Buildability
• Communicate the quality
management responsibilities to Skills:
the respective project team • Technical skills:
members - Developing a Quality
Compliance Checklist
1.3Communicate Project Quality - Review PQP/Document
Management System (QMS)
29
Implementation Process to Project - Motivate/guide project
Team : stakeholders/parties towards
• Assign responsibilities (who does quality targets
what, when & how) - Setting quality
target/objectives
1.4 Monitor & Control Project Quality - Quality coaching/facilitation
Management System (QMS) - Troubleshooting/problem
Performance: solving
• Evaluation of performance: • People management skills:
- Supplier - Creating a positive working
- Sub-contractor relationship & environment
• Trade work training (if required) - Communication using written,
• Quality compliance: electronic & oral medium
- Tests - Team leadership skill
- Test reports
• NCR/CQI Attitude:
• Audit Project Quality Compliance: • Ethical
- Quality assessment • Analytical
compliance (QMS • Objective
Specifications, QLASSIC, • Observant
CONQUAS, etc.)
30
3.04 Manage Construction Safety and Health
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Establish the Safety & Health Management Knowledge in: • CIS 10 • Project Health & Safety
Plan: • Building Operations & Works of • BOWEC Documents Management System
• Safety & health policy Engineering Construction • HIRARC Documents • ISO45001
• Safety & health risk, & hazard (BOWEC) • HISP Documents • Safety & Health
assessment • Hazard Identification, Risk • HSMS Documents Assessment System in
Construction (SHASSIC)
• Identify safety & health resources Assessment & Risk Control
(IRARC ) • Health & Safety
(depend on the size of the project): Compliance Checklist
- Safety & health officer/supervisor • Health & Safety Implementation
• MS2593:2015
- Safety & health committee Plan (HISP)
• CIS 25 (Construction
- Safety & health training, fire drills • Health & Safety Management Activities Risk
• Safety & health monitoring & control System (HSMS) : Assessment (CARA)
procedure • Operationalising/structuring Hazard Identification
• Safety & health audit Health & Safety Management, & Risk Assessment & Risk
Audit implementation: Control
1.2 Organise Safety& Health Implementation: • Establishing team/ structure/
• Identify safety & health duties/tasks responsibilities/ deliverables
• Communicate the safety & health - HIRARC implementation
responsibilities to the respective project framework
team members - Health & safety
• Emergency plan: communication structure
- Evacuation plan - Assigning health & safety
- Contact person responsibilities of different
parties
31
1.3 Communicate Project Safety & Health - Promoting appreciation of
Management Plan Implementation Process HIRARC (audit, specifications,
to Project Team: submission/approval,
• Assign responsibilities (who does what, progress, etc.)
when & how)
Skills:
• Technical skills:
1.4 Monitor & Control Safety & health - Evaluating/review HIRARC
Compliance: Document
• Safety and health management - Setting health & safety
procedures targets/objectives
• Safety & health officer - Motivate/guide project parties
• Safety & health committee towards quality targets
• Safety & health performance and - Health & safety coaching/facilitation
achievements: • People management skills:
- Workforce welfare, welfare facilities - Creating a positive working
& construction labour quarters (CLQ) relationship and environment
- Occupational health management - Communication using written,
- Safety & health reporting and electronic & oral medium
documentation - Team leadership skill
- Hazardous substances - Facilitation/coaching
- Personal protective equipment
- Health & safety work instructions and Attitude:
provision • Ethical
- Project site hazard, risk & harm • Analytical
- Design & construction hazard • Objective
• Observant
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3.05 Manage Environmental Compliance Requirements
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
34
4.0 CONSTRUCTION RESOURCEMANAGEMENT
4.01 Manage Construction Personnel/Staff
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
36
4.02 Manage Construction Materials
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
38
4.03 Manage Construction Labour
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1. Plan Labour Requirement & Requisition: Knowledge in: • Related labour records
• Labour requirement forecasting: • Method Statement, construction • Project references
- Taking off quantities planning & scheduling, resource • Attendance/ biometric
- Labour requirement schedules scheduling and levelling records
- Types, numbers and competencies • Labour management • Records of levies
• Employment laws & legislation • Green card CIDB
1.2 Administer Labour Requisition: records
• Labour sourcing/recruitment – Skills: • Health & history records
Employment including permits & levies • Technical skills:
& dismissal. - Productivity assessment
• Labour employment provisions: • People management skills:
- Remuneration (wages/salaries and - Creating a positive working
overtime) culture
- Health and safety training - Communication using written,
- Lodging, welfare, food & electronic & oral medium
transportation (if applicable) - Team leadership skills
- Compliance with labour law - Conflict management
- Motivation skills
1.3 Monitor and Control Labour Performance:
• Performance monitoring Attitude:
• Productivity appraisal • Diligent
• Ethical
1.4 Communicate Labour Management • Objective
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Monitoring & Control Procedures to Project
Team:
• Assign responsibilities (who does what,
when and how)
40
4.04 Manage Sub-Contractors & Supplier (Including NS, DSC, & NSC)
TASK NO.: 4.06 TASK: MANAGE SUB-CONTRACTORS & SUPPLIER (INCLUDING NS, DSC,& NSC)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
ATTITUDE AND SAFETY)
42
4.05 Manage Construction Plant & Machineries
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Plan Plant & Machinery Requirement: Knowledge in: • Related PME records &
• Types & quantity • Method Statement, construction documents
• Method Statement planning & scheduling, resource
• Plant & machineries requisition schedules scheduling & levelling
• Plant & machineries procurement
1.2 Administer Plant & Machineries Requisition: (purchase, lease & rent)
• Liaison with plant & machineries suppliers • Plant depreciation
• Plant and Machinery procurement:
- Quotations & Purchase Order (P.O) Skills:
- Procurement/payment terms • Technical skills:
- Transportation & insurances - Plant & machineries operation
- Delivery schedules - Plant & machineries output
- Plant & machineries maintenance assessment skills
- Plant & machineries operator • People management skills:
- Permits/temporary storage (if - Creating a positive working
applicable) culture
- Communication using written,
1.3 Organise Plant & Machineries Delivery, electronic & oral medium
Storage & Maintenance: - Team leadership skill
• Delivery Order (D.O), loading & unloading, - Negotiation skill
• Storage, workshop & maintenance
Attitude:
1.4 Communicate Plant & Machineries Usage • Diligent
43
Monitoring & Control Process to Project • Ethical
Team & Sub-Contractors: • Objective
• Assign responsibilities (who does what,
when & how)
44
5.0 SUNDRY CONSTRUCTION MANAGEMENT DUTIES
5.01 Manage Site Office
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
ATTITUDE AND SAFETY)
1.1 Establish Project’s Site Office Administration Knowledge in: • Minutes of meeting • Office and IT
Procedures: • Construction organisation • Relevant submission equipment
• Site office administration: structure documents • Maintenance
- Organisation structure, organisation chart, • Construction payroll • PQP tools
reporting procedures standards and procedures • EMP • Welfare
- Establish Information Technology (IT system) • Construction meetings • Safety plan equipment
- Office layout & utilities facilitation • ITP
• Office Administration Document & Records • Construction inspections • Progress report
Management: • Blueprint, construction & shop • Documentation of
- Maintain & control all job site and office records, drawings organisation chart
including construction drawings • Clashes in plans, drawings &
- Filing & correspondences (procurement, specifications
delivery orders & schedules, invoices, payment • Plans, drawings &
filing index, etc.) specifications administration:
- Set up an expediting log & procurement - Identify
- Identify, disseminate & record appropriate - Analyse
critical project issues - Check/review
- Documenting meetings - Interpret
- Verify all deficiencies & outstanding documents - Read
are completed - Understand
- Office cleaning & upkeep - Coordinate
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- Safety equipments - Work with detailed
• Site dairies
• Project Correspondence, Document & Records • Request for Information (RFI)
Management: • Logs
- Drawings & contract documents • Submittal
- Minutes of meetings • Daily/weekly construction
- Resource management records (plant & reports
machineries, labour, materials & subcontractors) • Photos
- Shop drawings/As-built drawings • Meetings
- Authorities submission & approvals • MS Excel, MS Office, Adobe,
- Project implementation manuals, standard internet-based, etc.
operating procedures (SOP) & method • AutoCAD
statements
- Project correspondences Skills:
- Architect’s or SO Instructions
• Technical skills:
- Authorities submissions & approvals
• Consultancy capability
- Permits
• Soft skills management:
- Testing & commissioning manuals, records,
- Creating positive working
procedures and warranties, etc.
culture
- Project handover procedures & records
- Communication using
- Others miscellaneous office administration
written & oral medium
- Long lead item list
Attitude:
1.2 Organise Project’s Site Office Administration
Procedures: • Ethical
• Communicate site office administration • Observant
procedures to project staff • Analytical
• Assign site office administration responsibilities • Objective
(who does what, when & how).
46
5.02 Administer Construction Contract
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
ATTITUDE AND SAFETY)
1.1 Plan Construction Contracts Administration Knowledge in: • Project references: • Material on site
Procedure: • Contract Document: - Workers Attendance list • Inspection and
• Set up & establish contract administration - Interpreting contract - Progress report (S- observation
procedures for all contract provisions: documents curve, progress • Variance analysis
- Payments & claims - Contract document photographs, • Identify alternative
- Extension of Time drafting machineries, etc.) • Planning software
- Variations Order/ Change order • Contracting methods, - Progress claim • Claim software
- Determination strategies & project delivery - Purchase Order (P.O),
- Sub-Contracting • Payment application & Delivery Order (D.O
- Dispute Resolution reports records)
- Site evaluation & joint measurement • Knowledge and - IPC (Interim progress
- Sampling submission understanding of project claim)
- Program chart specifications: - IPO (interim progress
• Query list, verbal instructions, review and - Plans interpretation/ order)
approve change orders, coordination, blueprint reading/ - Product certificates,
liaison of works understanding catalogues, warranties,
• Payments, costs & trends construction & shop etc.)
• Completion & transfer dates drawings - Company certificate
• Change management/variation: - Interpretation of (bank information/
- Change orders, review, approve & specifications company/etc.)
initiating change - Sample submission
- Prepare, review & distribute addenda Skills: - Program chart
• Technical skills:
47
1.2 Organise Construction Contracts • Consultancy capability
Administration Procedure: • Soft skills management:
• Communicate contract administration - Communication using
procedures to project staff written & oral medium
• Assign site contract administration duties - Negotiation skill
and responsibilities (who does what, when
& how) to project team. Attitude:
• Ethical
1.3 Monitor & Control Contract Performance: • Observant
• Payments & claims • Analytical
• Extension of Time • Objective
• Variations
• Determination
• Sub-Contracting
• Dispute Resolution
• Etc.
48
5.03 Manage Construction Stakeholders
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
Attitude:
• Ethical
• Observant
• Analytical
• Objective
50
6.0 CONSTRUCTION PROJECT HANDOVER MANAGEMENT
6.01 Manage Construction Project Handover
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
TOOLS/EQUIPMEN
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE T/
AND SAFETY) MATERIALS
1.1 Plan the Procedures for Project Handover: Knowledge in: • Certificate of
• The control and coordinating project handover • Authorities requirements & Building Completion &
procedures: Codes Compliance (CCC)
- Final permitting inspections • Plant and equipment testing & Documents
- Subcontractor punch list commissioning procedures • Computerized
- Owner training/commissioning • Testing & commissioning certificates Maintenance
- Commissioning, testing, balancing of all • Certificate Completion & Compliance Management
systems (CCC) System (CMMS)
- Post-occupancy evaluation • Computerized Maintenance
- Rectify deficiencies
• documents
Management System (CMMS)
• Verifying: • Inspection checklist
• Warranties
- All guarantees, manuals, and documentation • Relevant inspections
are received • Relevant building system
- Final accounting
- Authorities' certificates and permits Skills:
- Warranties • Technical skills:
• Arranging: • Assessment for inspection
- Accepted and approval of completed facilities • Soft skills management:
- Transfer facility - Communication using written &
oral medium
1.2 Organise Procedures for Project Handover: - Negotiation skill
• Communicate the procedures for project
handover to project staff, team and the related Attitude:
51
sub-contractors) • Ethical
• Assign procedures for compliance to third parties, • Observant
community and other statutory, legal • Analytical
requirements and requests (who does what, • Objective
when & how) to project team.
52
6.02 Manage Defects Liability Period (DLP)
OCCUPATION: CERTIFIED CONSTRUCTION MANAGER (LEVEL 5)
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE AND EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
SAFETY)
1.1 Plan the Procedures for Project Managing Knowledge in: • DLP reports
Defects: • DLP process and procedures
• Certificate of Practical Completion (CPC) • Contractual approach
• Defects inspection & evaluation • QLASSIC
• Defect checklist
• Instruction to repair (making good): Skills:
• The period for making good • Technical skills:
• Inspection of rectified work • Consultancy capability
• Signed off by the Architect/SO • Quality assessment
• ‘Close-out’ the rectified work • Soft skills management:
- Creating a positive working culture
- Communication using written & oral
1.2 Organise Procedures for Managing Defects: medium
• Communicate the procedures for
managing defects to project staff, team Attitude:
and the related sub-contractors) • Ethical
• Assign procedures for defects ratification • Observant
(who does what, when & how) to project • Analytical
team. • Objective
53
6.03 Manage Final Account and Project Closeout
TASK NO.: 6.03 TASK: MANAGE FINAL ACCOUNT AND PROJECT CLOSEOUT
ENABLING REQUIREMENTS
KEY PROCESSES/CRITERIA (KNOWLEDGE, SKILLS, ATTITUDE EVIDENCE GUIDE TOOLS/EQUIPMENT/
MATERIALS
AND SAFETY)
1.1 Plan the Procedures for Final Account & project Knowledge in: • Construction project
Closeout: • Management of claim relevant certificate
• CPC/ CCC /Penultimate claim • Management of account
• Certificate of Making Good Defects (CMGD)
• Ensuring the end of DLP Skills:
• Final Claim • Technical skills:
• Final Account - Consultancy capability
• Final Certificate • Soft skills management:
• Payment/release of all claims and balance - Communication using written
retention money and oral medium
- Negotiation skill
1.2 Organise Procedures for Managing Final
Account & Project Closeout: Attitude:
• Communicate the procedures for managing • Ethical
defects to project staff, team & the related • Observant
sub-contractors) • Analytical
• Assign procedures for defects ratification • Objective
(who does what, when & how) to project
team.
54