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PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

Lea et al. / ANONYMITY AND SOCIAL IDENTITY PROCESSES

Knowing Me, Knowing You: Anonymity Effects


on Social Identity Processes Within Groups

Martin Lea
University of Manchester
Russell Spears
Daphne de Groot
University of Amsterdam

The Social Identity Model of Deindividuation Effects (SIDE) associated with group immersion (Prentice-Dunn &
proposes that depersonalization of self and others is responsible Rogers, 1982, 1989). Nevertheless, a rather unsatisfac-
for the effects of visual anonymity on group behavior. The tory feature of virtually all research on this topic is that
authors investigated these mediating processes by assessing the the underlying processes remain unclear (Diener, 1979,
effects of group-based self-categorization and stereotyping of oth- 1980; Postmes & Spears, 1998). Mediation analyses that
ers on group attraction within visually anonymous or could provide the necessary evidence that changes in
video-identifiable groups communicating via computer. Struc- self-awareness mediate deindividuation effects has been
tural equation modeling showed that visual anonymity largely absent or only partially successful in confirming
increased group-based self-categorization, which directly hypothesized effects (Matheson & Zanna, 1988;
increased attraction to the group and indirectly increased group Prentice-Dunn & Rogers, 1982).
attraction by enhancing group-based stereotyping of others. The explanatory role of anonymity has recently
Visual anonymity had no effect on self-categorization in terms of returned to the foreground in research proposing an
a wider social category (nationality). Predictions derived from alternative mechanism for explaining deindividuation
alternative perspectives that visual anonymity decreases group effects in terms of social identity processes (Lea &
attraction by increasing impersonal task focus or by attenuating Spears, 1991; Postmes & Spears, 1998; Reicher, Spears, &
evaluation concerns were not supported. Postmes, 1995; Spears & Lea, 1992, 1994). Here too,
however, evidence that social identity processes mediate
the effects of anonymity on groups has so far been lack-
A nonymity has been implicated in research on ing. The main purpose of the present research is to
address this shortcoming and to arbitrate between the
deindividuation, social facilitation, brainstorming, deci-
sion making, group size, and crowd behavior. Yet, its con- different theoretical approaches to deindividuation in
ceptual status and the processes by which anonymity the process. Specifically, we evaluate the social identity
achieves its effects are still far from clear. This is nowhere explanation of deindividuation effects, which argues
more true than with regard to the deindividuation litera- that anonymity within a salient group promotes categori-
ture. Deindividuation has traditionally been defined as a zation of self and others in terms of the group, thereby
state of reduced self-awareness, or even loss of self, often
associated with immersion in the group or crowd Authors’ Note: Financial support was provided by the European Com-
(Diener, 1980; Festinger, Pepitone, & Newcomb, 1952; munity Action Scheme for the Mobility of University Students (ERAS-
Prentice-Dunn & Rogers, 1989; Zimbardo, 1969). Early MUS), The British Council/Netherlands Organization for Scientific
formulations saw anonymity as a central antecedent or Research Joint Scientific Research Programme, and the UK Economic
and Social Research Council Virtual Society Research Programme. Ad-
input to this state (e.g., Festinger et al., 1952; Zimbardo, dress correspondence to Martin Lea, Department of Psychology, Uni-
1969). versity of Manchester, Manchester, M13 9PL, England; e-mail: martin.
Contemporary accounts see anonymity as somewhat lea@man.ac.uk.
less central to deindividuation in theoretical terms, PSPB, Vol. 27 No. 5, May 2001 526-537
focusing on the arousal and external focus of attention © 2001 by the Society for Personality and Social Psychology, Inc.

526
Lea et al. / ANONYMITY AND SOCIAL IDENTITY PROCESSES 527

enhancing group behavior (Reicher et al., 1995; Spears & ever, there was no evidence of a corresponding increase
Lea, 1992, 1994). The second, related purpose is to test in the negativity of group discussions.
competing predictions about the negative or positive One attempt to reconcile these conflicting observa-
effects of anonymity on group attraction, derived from tions has departed from the attempt to define generic
traditional group cohesiveness and social identity anonymity effects and instead considers the effects of
approaches, respectively (see Hogg, 1993, for a compar- anonymity in relation to the specific social group context
ative review). In both cases, we assess the alternative pro- that is salient. The Social Identity Model of Deindividua-
cesses proposed to mediate the effects of anonymity in tion Effects (SIDE) aims to explain cognitive and strate-
the group. gic effects of visibility and anonymity in both intragroup
and intergroup contexts within a single theoretical
Anonymity, Deindividuation Theory, and the framework (for overviews, see Reicher et al., 1995;
Social Identity Model of Deindividuation Effects
Spears & Lea, 1994; Spears, Postmes, & Lea, in press).
Visual anonymity within groups has generally been The SIDE model developed out of social identity theory
considered to have negative consequences, resulting, for (Tajfel & Turner, 1985) and self-categorization theory
example, in disinhibited and aggressive behavior (e.g., (Turner, Hogg, Oakes, Reicher, & Wetherell, 1987) and
Singer, Brush, & Lublin, 1965; Zimbardo, 1969). Pro- further specifies the effects of situational factors on the
cesses held to be responsible for these effects include operation of processes proposed by these theories.
reduced objective self-awareness (Diener, 1979), Underlying this approach is a conceptualization of
reduced private self-awareness (Prentice-Dunn & Rog- self-construal as flexible and situation-specific. It com-
ers, 1982, 1989), and reduced public self-awareness or prises a range of self-categories that define people in cer-
evaluation concern (Festinger et al., 1952; Prentice- tain contexts as unique individuals (i.e., their personal
Dunn & Rogers, 1982, 1989). identity) but in other contexts in terms of membership
Anonymity and deindividuation have received addi- in specific social groups (such as an activity group) and
tional attention in recent years from research into the wider social categories (such as nationality or gender)
effects of new communication technologies such as (i.e., their social identities). A person’s behavior in any
computer-mediated communication (CMC), in which situation can be placed along a continuum ranging from
interactants can be physically isolated and hence visually entirely personal (conforming to personal standards) to
anonymous. Here, anonymity has been argued to entirely group-based (conforming to salient group
increase disinhibited, hostile behavior and extreme de- norms and standards). According to SIDE, visual ano-
cision making and to reduce attraction within computer- nymity reduces the communication of interpersonal
mediated groups. These effects are held to result from cues within the group, allowing certain social group and
the relative lack of interpersonal cues, resulting in a state category information that is less dependent on visual
of deindividuation, reduced evaluation concern, and a cues for its communication to become more salient. This
more impersonal and task-oriented attentional focus has the effect of shifting perceptions of self and others
(Kiesler, Siegel, & McGuire, 1984; Siegel, Dubrovsky, from the personal to the group level, thus encouraging
Kiesler, & McGuire, 1986; Sproull & Kiesler, 1991; behavior that is normative for the salient group. In con-
Walther, 1992, 1997). trast to deindividuation theories, SIDE proposes that
Whether anonymity produces generic effects within anonymity promotes a shift in the kind of self-awareness
groups is open to question, however. The outcomes pre- from the personal to the group self rather than a loss of
dicted by deindividuation theory have not always been self-awareness. Similarly, perceptions of others shift
observed; decreased aggression and even increased from being primarily interpersonal to being group-
affection have sometimes been expressed under anony- based perceptions (stereotyping) under anonymity,
mous conditions (e.g., Gergen, Gergen, & Barton, 1973; rather than there being a loss of attention to others.
Johnson & Downing, 1979). Likewise, in some CMC A number of studies have been carried out that sup-
studies, greater self-awareness, more cautious decision port this general prediction. More normative behavior
making, increased attraction, and lack of disinhibition has been observed in face-to-face groups, in which the
all have been observed under conditions of anonymity visual anonymity of group members was achieved by means
(Hiltz, Turoff, & Johnson, 1989; Lea & Spears, 1991, of masks and overalls, as in classic deindividuation stud-
1992, Study 2; Matheson & Zanna, 1988). In a recent ies (Reicher, 1984), and also in computer-mediated
study, Coleman, Paternite, and Sherman (1999) found groups in which interactants were physically isolated and
that anonymous CMC groups reported more submer- hence visually anonymous (Lea & Spears, 1991; Postmes,
gence in the group and reduced perceptions of individu- Spears, & Lea, 1998; Spears, Lea, & Postmes, in press).
ality in accordance with a state of deindividuation. How- Moreover, where it was measured in these studies, little
528 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

evidence was found of variations in amount of (private) personal bonds as the basis of group cohesion and attrac-
self-awareness. tion. They imply that conditions that prevent or retard
the formation of such bonds, such as visual anonymity,
Anonymity and Group Attraction: Competing will reduce attraction to the group. Because anonymity
Perspectives on Group Cohesiveness removes interpersonal cues, it decreases attention to
We turn now to consider how anonymity affects group others, reduces concerns about being positively evalu-
attraction according to the different theoretical perspec- ated by others, and creates an impersonal, task-oriented
tives on group cohesiveness. Most traditional and con- focus for group interaction. This impersonal focus
temporary formulations of group cohesiveness argue reduces politeness and tolerance, promotes conflict and
that attraction to the group is based on interdependent hostile behavior, and impedes the development of
interaction toward the satisfaction of mutual goals attraction and interpersonal relations (Jessup, Connolly,
and/or the perception of interpersonal similarities & Tansik, 1990; Kiesler et al., 1984; Walther, 1992). A
among individuals, both of which produce interpersonal related suggestion is that impersonal task focus may be a
attraction. According to this interdependence general norm affecting temporary or short-term groups
approach, group attraction can be viewed as the aggre- (i.e., as in most experimental settings) that is amplified
gate of interpersonal bonds of attraction or interdepen- by anonymity (Walther, 1997).
dence (e.g., Cartwright, 1968; Lott & Lott, 1965; However, whereas reduced attraction has been
Mudrack, 1989). In contrast, the social identity observed in anonymous computer groups (Kiesler,
approach regards group attraction as a conceptually dis- Zubrow, Moses, & Geller, 1985), other studies have
tinct process involving depersonalized perceptions of found no effect (Coleman et al., 1999; Walther &
self and others in terms of a common group categoriza- Burgoon, 1992) or even increased attraction (Lea &
tion (Hogg, 1993; Turner, 1982; Turner et al., 1987). Spears, 1992, Study 2; Walther, 1995). Furthermore, the
Depersonalization does not necessarily mean that evidence for the role of evaluation concern or imper-
interactions with others become impersonal or task- sonal task focus is weak. Kiesler et al. (1985) found less
focused, however. Rather, it simply means that percep- responsiveness to others and greater adherence to the
tion and behavior become stereotyped in terms of the task accompanied by significantly less positive interper-
salient group. We argue that anonymity encourages sonal evaluations in anonymous CMC compared with
depersonalized perceptions of self to occur because it face-to-face interaction. However, the crucial mediation
reduces the (inter)personal basis for social comparison, analysis that would establish task focus and reduced
self-awareness, and self-presentation. As a result, the self attention to others as causal processes was not reported.
tends to be perceived and presented less as a unique Walther (1997) observed lowered attraction within
individual and more in terms of its similarity to the per- short-term groups interacting in anonymous CMC
ceived prototypical attributes of the salient social group under high group salience conditions than within
(i.e., self-stereotyping). The anonymity of others means groups interacting for longer or under individual
that they also tend to be perceived as interchangeable salience conditions; however, there was no correspond-
representatives of the group rather than as unique indi- ing effect on task orientation. Moreover, the high group
viduals (Turner et al., 1987). Under anonymity, percep- salience conditions were significantly less task oriented
tions of individual differences among interactants are than the low group salience conditions, contrary to the
reduced, leading to less individuated impressions and a prediction that reduced attraction responses were
less interpersonal basis for interaction (Coleman et al., guided by a generic impersonal/task-focus norm. Other
1999; Reicher et al., 1995; Spears & Lea, 1992). In short, studies also have found significantly less impersonal task
SIDE proposes that depersonalized perceptions of self focus in anonymous CMC interactions (Walther, 1995;
and others increase attraction toward group members Walther & Burgoon, 1992).
and that this process is stimulated by the dearth of indi- Overview and Hypotheses
viduating cues in visually anonymous interactions (Lea &
Spears, 1995). To summarize, the SIDE model makes specific predic-
In contrast to this social identity route to attraction, a tions regarding the effects of anonymity and the underly-
number of other perspectives propose the opposite; ing processes that contrast with traditional group theo-
namely, that anonymity decreases attraction to group ries. These different perspectives were tested in a study
members. Once again, recent research into com- in which physically isolated participants discussed a
puter-mediated groups has focused attention on this number of issues in small groups using text-based com-
issue. These accounts implicitly invoke a traditional puter conferencing under visually anonymous or
interdependence explanation of group attraction that video-mediated (i.e., identifiable) conditions. On the
focuses on the development and maintenance of inter- basis of the SIDE model, we predicted that visual ano-
Lea et al. / ANONYMITY AND SOCIAL IDENTITY PROCESSES 529

nymity would lead to greater group attraction. In terms ing social category and may therefore already hold a rela-
of the mediating process, we predicted that anonymity tively clear and stable definition of the category and their
would increase the tendency for interactants to catego- relation to it. By contrast, the local group identity is con-
rize the self in terms of the group, which in turn should structed more immediately in the interaction situation.
increase group attraction. Second, self-categorization Supporting this, a recent meta-analysis of 60 independ-
should enhance the tendency to see others in group ent studies of deindividuation found that group behav-
terms (stereotyping), which should independently ior was explained more adequately by reference to situa-
increase group attraction. In sum, the effect of anonym- tion-specific rather than general social norms (Postmes
ity on attraction may follow two routes, both of which & Spears, 1998). Assuming that self-categorization was
crucially depend on anonymity enhancing self-categori- the underlying process responsible for these effects, the
zation. The predicted shifts toward group-based percep- meta-analysis also suggests that local group self-categori-
tions of self and others as a consequence of anonymity zation should have a stronger influence on group attrac-
are not predicted by deindividuation theory, which, in tion than self-categorization with a wider social category.
addition, would generally predict a negative relation It was therefore predicted that there would be no addi-
between anonymity and group attraction. tional independent effect of visual anonymity on attrac-
A number of alternative mediation paths were hypothe- tion that was mediated by self-categorization with a
sized from consideration of traditional deindividuation salient social category (nationality).
theory and the competing interdependence approach Another possibility is that visual anonymity increases
to group attraction described above. Both predict that self-categorization with a social category only under con-
visual anonymity should decrease group attraction by ditions where social category salience is already high. For
reducing evaluation concern and by increasing percep- example, in the case of nationality, visual anonymity
tions of an impersonal task focus, concomitant with a might become more influential when interacting with
loss of attention to self and others (Festinger et al., 1952; others who have a different nationality from oneself.
Kiesler et al., 1984, 1985; Kiesler & Sproull, 1992; Kiwesler Under these conditions, differences in nationality
et al., 1985; Martens & Lander, 1972; Prentice-Dunn & among interactants should increase self-perception and
Rogers, 1989; Walther, 1992). self-presentation in line with one’s own nationality,
We also explored task focus and evaluation concern in whereas visual anonymity should reduce the (inter)per-
relation to the SIDE model, specifically their effects in sonal basis for social comparison, self-awareness, and
relation to the central self-categorization variable. There self-presentation.
were several possibilities here. If visual anonymity
increases task focus because it is perceived to be norma- METHOD
tive for short-term groups (Walther, 1997), then the effect
Overview
should be mediated by the extent to which participants
see themselves as members of a group. Self-categorization Volunteers participated individually in group dis-
might increase participants’ evaluation concern by in- cussions of three topics, with two confederates using a
creasing their focus on the group-based aspects of computer-based conferencing system in a simulation of
self-identity. On the other hand, self-categorization international Internet communications. In the visually
might decrease evaluation concern because it reduces anonymous condition, communication was text-based,
their focus on individual aspects of the self and encour- and in the visually identifiable condition, it was supple-
ages feelings of acceptance by the group. mented by two-way real-time silent video. Participants
Finally, another purpose of the present study was to were the same gender, age, and status as the confeder-
assess effects of anonymity on self-categorization in ates. Confederate attitudes were held constant across
terms of a wider social category (such as nationality) that conditions. Dependent measures were collected from
was made salient during interaction, independently from four self-report postdiscussion questionnaires from
anonymity effects on local group self-categorization. The which measures of local group self-categorization and
effects of local group identification and social category stereotyping of others and British self-categorization
identification on normative behavior have been con- were obtained in addition to group attraction, task focus,
founded in previous research on SIDE in which the salience and evaluation concern.
of both have been simultaneously raised (Lea & Spears,
Equipment
1991; Postmes, Spears, & Lea, 1998). Visual anonymity
may enhance perceptions of self in terms of a wider Three Macintosh computers were connected over a
social category. However, this effect may be small com- local area network to a Sun Sparc-10 computer running a
pared with the effect on local group self-categorization CU-SeeMe video-conferencing reflector. A Connectix
because participants have prior knowledge of a preexist- Quickcam fixed-focus video camera connected to each
530 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

computer’s serial port captured the user’s head and tem (to which the confederates were already connected
shoulders in four-bit grayscale real-time video motion. In from different rooms in the same building as the partici-
practice, a frame-rate of nine frames per second and pant). After a short delay, she saw a system message wel-
transmission rate of 40 to 80 kbits/sec were achieved. coming her to “The Conferencing System of the Freie
CU-SeeMe client software displayed the video of the Deutsche Universität” to promote the idea of an Internet
three users in 160 × 120 pixels video windows horizon- connection to Germany. She was then presented with
tally placed on the top half on each 15-in. 640 × 480 pix- the text conferencing windows, which were augmented
els computer screen. The screen also displayed a in the visually identifiable condition by the three video
text-input window beneath a larger, scrollable, windows.
text-conferencing window. Users could type a message The participant was asked to introduce herself to the
(up to 256 characters) in the input window and press the group by name and location, and the confederates also
“return” key, whereupon the message would appear provided names and locations. This was the only point at
almost instantaneously in the conferencing window on which individual names were exchanged. During the dis-
every computer display, prefixed by a user identifier. In cussions, the group identifiers that prefixed messages
the visual anonymity conditions, the cameras were were always “A3:” for the participant and “A1:” and “A2:”
removed and the video windows were not displayed. A for the confederates to reinforce local group member-
fourth Macintosh, running the conferencing system in ship. From this point on, the procedure was controlled
receive-only mode, was used by the experimenter to by the experimenter sending alert messages to the par-
monitor the sessions and send instructions to the group ticipants’ screens from a computer in another room. The
using a network broadcast utility. group discussed three topics (vegetarianism, immigra-
tion, and politeness) in sequence for 30 minutes. Con-
Local Group and Category Salience federates alternated the beginning of each discussion
On arrival, participants were informed that they were topic. At the end of the discussion period, participants
part of a group that would be discussing three topics in a completed four dependent-measure questionnaires.
study of the Internet for international communication. Dependent Measures
Participants were told their local group name and group
member identifier, which was to be used in all communi- Items on all questionnaires consisted of a statement
cations. Nationality salience was raised by presenting the tied to a 9-point rating scale anchored not at all and very
study as part of a British-German research collaboration much at the extremes. Items were adapted from previous
involving group members who were students residing in studies of face-to-face groups conducted within the
Germany. As an additional manipulation of nationality social identity framework (e.g., Brown, Condor,
salience, participants were either told that the other Mathews, Wade, & Williams, 1986; Hogg & Hains, 1996)
group members were British nationals or German and from previous CMC studies (e.g., Lea & Spears,
nationals. 1991; Walther, 1997) supplemented by new items that
In reality, the other group members were two British were judged to have good face validity for the constructs.
female postgraduate students acting as confederates. A group perceptions questionnaire (17 items) measured
They were fluent German speakers and had lived in Ger- the participant’s self-categorization with the local group.
many for 1 year. Confederates role-played either British Participants were instructed to
or German students. In the German role-play condition,
the confederates introduced a small number of typical take a few moments to think about your group’s identity.
grammatical errors into their English conversation. Oth- This is a cluster of things that describe what your group is
erwise, confederates expressed their attitudes toward like and how your group behaves. Think about your
the discussion topics in a consistent manner in every ses- group’s performance during the discussions and keep
sion. Satisfactory performance was achieved following this group in mind when you answer the following items.
practice group discussions and inspections of the tran-
scripts of the interaction. A group relations questionnaire (15 items) measured
Procedure the participant’s attraction to the group, her concern
over the group’s evaluation of her, and the group’s focus
The study included 56 British, female, 1st-year psy- on the task and on interpersonal relations. An individual
chology students who were randomly assigned to condi- perceptions questionnaire (4 items) measured the par-
tion. On arrival at the laboratory, the participant read a ticipant’s perceptions of the group prototypicality of
printed sheet that introduced the experiment and each confederate. Participants were instructed to “think
described the experimental procedure. The participant about the individual known to you as Person A1 and the
was then shown how to connect to the conferencing sys- characteristics of Person A1 that have been revealed to
Lea et al. / ANONYMITY AND SOCIAL IDENTITY PROCESSES 531

TABLE 1: Correlations and Descriptive Statistics for the Input Variables

ANON GS SC-G GATT SC-B NAT TF EVC

Visual anonymity (ANON) 1.00


Group stereotyping (GS) 0.06 1.00
Group self-categorization (SC-G) 0.36** 0.43** 1.00
Group attraction (GATT) –0.02 0.39** 0.51** 1.00
British self-categorization (SC-B) –0.26 –0.04 –0.09 –0.12 1.00
Nationality (NAT) –0.03 –0.02 0.14 –0.07 –0.22 1.00
Task focus (TF) 0.30* 0.02 0.04 –0.03 –0.09 0.08 1.00
Evaluation concern (EVC) 0.33* –0.13 –0.08 –0.09 –0.14 0.38** 0.26 1.00
M 0.00 6.89 –0.04 –0.05 –0.05 0.00 –0.02 0.04
SD 1.00 1.12 1.21 1.16 1.01 1.00 1.10 1.03

NOTE: N = 50.
*p < .05. **p < .01.

you through the interactions.” The questionnaire was people” (.83), “I see myself as British” (.78), and “During
completed again for “Person A2.” Finally, a British per- the discussions I felt British” (.72).
ceptions questionnaire (20 items) measured the partici- Three factor scales accounted for 52% of the group
pant’s self-categorization in terms of British nationality. relations questionnaire. These were Group Attraction
Participants were instructed to “think for a moment (30%) (e.g., “I enjoyed working with this group” [.95], “I
about British people, their attitudes and behavior in gen- like this group” [.83]), Evaluation Concern (14%) (e.g.,
eral and how they differ from other nationalities and “During the discussions I thought about whether the
their attitudes and behavior.” Items were piloted on a group liked me as a person” [.96], “During the discus-
similar target population of female 3rd-year psychology sions I thought about whether the group liked having me
students and selected to parallel the group perceptions as a group member” [.92]), and Task/Impersonal Focus
questionnaire, with some modification to take into (8%) (e.g., “During the discussions we all focused on the
account the prior existence of this category. task in hand” [.92], “During the discussions we were all
interested to get to know each other” [–.50]).
Computed Scales Stereotyping of others in terms of the local group was
Factor analysis with oblique quartimax rotation was measured by calculating the mean of the four items of
performed on the Group Perceptions, Group Relations, the individual perceptions questionnaire, averaged
and British Perceptions scales in turn to extract factor- across A1 and A2 (α = .93). The items forming this scale
based scales. An acceptable factor solution was deter- were as follows: “Person A1 (A2) has the right spirit for
mined by the Scree test and by counting the number of this group,” “Person A1 (A2) makes a good group mem-
items in the ±0.1 hyperplane for different rotations of ber,” “Person A1 (A2) is an ideal member of this group,”
the factor pattern matrix so as to obtain a solution that and “Person A1 (A2) has what it takes to be a member of
minimized cross-loading items (Cattell, 1978). Oblique this group.”
factor score weights were applied to all of the items in
each respective questionnaire to produce factor-based RESULTS
scales.
The Group Self-Categorization scale accounted for Data from five groups were eliminated from the analy-
51% of the variance in the group perceptions question- sis because of equipment or network failures or because
naire. Top-loading items were as follows: “I feel a connec- participants self-reported non-British nationality, leav-
tion with this group” (.96), “I see myself as a member of ing 25 groups in the visible condition and 26 groups in
this group” (.93), and “At this moment I can identify with the nonvisible condition. Participants’ ages ranged from
this kind of group” (.77). This scale corresponds to the 18 to 25 years (Mdn = 20 years). The data were analyzed
cognitive component of social identification; that is, by linear structural equation modeling using LISREL 8
awareness of group membership (Ellemers, Kortekaas, & (Jöreskog & Sörbom, 1993). Sample size constrained the
Ouwerkerk, 1999; for a review of measures, see Haslam, number of model parameters that could be reliably esti-
in press). mated; therefore, analyses focused on estimation of
The British Self-Categorization scale accounted for 37% structural models using the computed scales described
of the British perceptions questionnaire. Top-loading above as indicators. The input correlation matrix is pre-
items were as follows: “I feel a connection with British sented in Table 1.
532 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

Figure 1 The Social Identity Model of Deindividuation Effects (SIDE) on group attraction mediated by depersonalization of self and others.
*p < .05. **p < .01.

Model assessment was based on the χ2 measure of ing of others was zero when included in the model (γ =
overall goodness of fit (GFI) (for which a probability of –.03, ns), indicating that self-categorization mediated an
p = 1.0 indicates a perfect fit between hypothesized effect of visual anonymity on stereotyping of other group
model and data and a probability smaller than α = .05 members. The model therefore assumes that an increase
indicates a significant deviation of the model from the in group attraction caused by stereotyping others in
data). Models yielding a χ2 value that was not signifi- terms of the group is dependent on an antecedent per-
cantly greater than the value for the null model also were ception that the self is included in the group. The results
rejected. Selection between competing models yielding support both predicted routes by which visual anonymity
reasonable fit values and parameter estimates was con- increases attraction within groups; namely, by increasing
ducted by comparing values of χ2 using α = .05. self-categorization with the group and by increasing the
stereotyping of others in a self-included group. Finally,
SIDE Group-Level Effects
the previously estimated direct effect of visual anonymity
The SIDE hypotheses were tested by estimating the pre- on group attraction (.53) was reduced to near zero when
dicted paths among six variables: visual anonymity, con- included in the model (γ = –.02, ns), indicating that the
federates’ assumed nationality, British self-categorization, social identity routes to attraction adequately modeled
self-categorization in terms of the local group, stereotyp- the anonymity effect.
ing of others in terms of the local group, and attraction
SIDE Category-Level Effects
to the group.
A direct effect of visual anonymity on group attraction The category-level effects of visual anonymity on
was first estimated. Anonymity significantly increased group attraction were next estimated independently of
attraction to the group, as predicted, and accounted for the group-level effects. Preliminary analysis revealed a
28% of the variance in group attraction (γ = .53, p < .01); significant skew on the British Self-Categorization scale
however, the model did not fit the data, χ2(4) = 12.43, p = (z = –3.32, p < .01), reflecting that most participants per-
.01. The SIDE model of group-level effects was then esti- ceived themselves as British to some degree. However,
mated. This model, which is shown in Figure 1, provided there was no evidence from the distribution of a ceiling
a satisfactory fit with the data, χ2(8) = 2.04, p = .98 (GFI = effect. Visual anonymity had no significant effect on Brit-
.99), which was significantly better than the null model, ish self-categorization (γ = –.69, ns), which, in turn, had
χ2diff(7) = 74.79, p < .001. Visual anonymity significantly no significant effect on group attraction (β = –.46, ns).
increased self-categorization (γ = .27, p < .01), which in The simple direct effect of visual anonymity on group
turn significantly increased group attraction (β = .35, p < attraction was significant when included in the model
.01). In addition, self-categorization significantly (γ = .52, p < .01), indicating that its effect was not medi-
increased stereotyping of others (β = .46, p < .001), which ated through British self-categorization. In addition, this
also significantly increased group attraction (β = .25, p < model provided a poor fit with the data, χ2(6) = 18.92,
.05). p = .004. The model provided no support for a category-
Additional tests of mediation were carried out as fol- level effect of visual anonymity on local group attraction
lows. The direct effect of visual anonymity on stereotyp- mediated through British self-categorization.
Lea et al. / ANONYMITY AND SOCIAL IDENTITY PROCESSES 533

Figure 2 Alternative model of visual anonymity effects mediated by evaluation concern and impersonal task focus.
*p < .05.

Group-level and category-level effects of visual anonym- cients revealed no support for the prediction that task
ity were then simultaneously estimated in a combined- focus and evaluation concern mediate anonymity effects
effects model to evaluate the relative contribution of local on group attraction (see Figure 2). Visual anonymity had
group self-categorization and British self-categorization the effect of increasing evaluation concern (γ = .48, p <
on group attraction. This model provided a good fit with .05), but evaluation concern had no effect on attraction
the data, χ2(7) = 1.67, p = .98. It confirmed the significant to the group (β = –.08, ns). Visual anonymity significantly
effect of self-categorization with the local group on increased task/impersonal focus (γ = .38, p < .05); how-
attraction (β = .36, p < .01) and the absence of a corre- ever, task/impersonal focus had no effect on attraction
sponding category-level effect (β = –.04, ns). The inclu- to the group (β = .02, ns). The proportion of variance in
sion of category-level effects in the model increased by group attraction accounted for by this model was essen-
only 1% the proportion of variance in group attraction tially zero (R 2 = .01). Together, these results indicate that
accounted for by the group-level effects model. although visual anonymity did have specific effects on
The effects of an interaction between visual anonym- evaluation concern and task focus, increasing both, nei-
ity and the manipulation of nationality of others were ther of these variables mediated the effect of visual ano-
next estimated. This model tested whether visual ano- nymity on group attraction, contrary to predictions
nymity in a group comprising members of a different derived from interdependence approaches.
nationality might lead to greater enhancement of British Next, the above model was tested against models
self-categorization (or self-categorization in terms of the exploring task focus and evaluation concern in relation
local group). The Anonymity × Nationality interaction to SIDE self-categorization effects. We first tested
had no significant effects on British self-categorization whether self-categorization mediated the effects of visual
(γ = .20, ns) or on local group self-categorization (γ = .06, anonymity on task focus and evaluation concern.
ns), and the overall fit of the model was very poor, χ2(8) = Self-categorization had no significant effects on task
21.68, p < .01. These results again suggest that the salient focus and evaluation concern (β = –.12, ns, and β = –.29,
category (perceived nationality) of participants was not ns, respectively), χ2(2) = .96, p = .62, and the direct effects
responsible for the group attraction effects. of visual anonymity on task focus and evaluation concern
remained significant (γ = .46, p < .01, and γ = .55, p < .05,
Evaluation Concern and Task Focus
respectively). We then tested the converse: whether task
Alternative predictions that anonymity effects on focus and evaluation concern mediated the effect of
group attraction are mediated by evaluation concern visual anonymity on self-categorization. Task focus and
and task focus were next tested in a model in which the evaluation concern did not mediate any of the effects of
paths between the four essential variables were esti- visual anonymity on self-categorization (β = –.10, ns, and
mated: visual anonymity, task focus, evaluation concern, β = –.26, ns, respectively), χ2(4) = 1.45, p = .84. We also
and group attraction. This model provided a satisfactory tested whether task focus and evaluation concern medi-
general fit with the data, χ2(2) = .61, p = .74 (GFI = 1.00), ated any of the effects of self-categorization on group
although not significantly better than the null model, attraction. However, the effects of self-categorization on
χ2diff(4) = 9.0, p > .05. Examination of the path coeffi- group attraction mediated by task focus and evaluation
534 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

concern were essentially zero (β = –.01, ns, and β = .03, ns, that SIDE considers comprise deindividuation (Reicher
respectively), χ2(4) = 9.48, p = .05. These various null et al., 1995; Spears & Lea, 1992, 1994).
results suggest that both task focus and evaluation con- These results also support the conceptualization of
cern were redundant additions to the SIDE model of group attraction as a depersonalized-attraction process
visual anonymity effects on group attraction. involving perceptions of others in terms of their
prototypicality as members of a self-included group
DISCUSSION
(Hogg, 1993; Turner, 1982; Turner et al., 1987). Previous
research into group attraction has found that high
This study investigated how visual anonymity affects group salience increased group identification and
attraction to the group by testing the causal paths for sev- reduced variability in person perception ratings of other
eral variables that are considered to be responsible for group members, consistent with more depersonalized
anonymity effects. The results have implications for the- perceptions (Kelly, 1989). Research also has shown that
ories of deindividuation, group cohesiveness, and social group identification increased prototypical perceptions
identity. The initial finding that visual anonymity and attraction toward group members (e.g., Hogg &
increased attraction to the group is contrary to classic Hains, 1996; Hogg, Hardie, & Reynolds, 1995). Essen-
deindividuation theory, which, in general, predicts more tially the same social identity processes that affected the
negative relations (e.g., hostile and aggressive behavior) perceptions and behavior of members of face-to-face
to be directed toward others as a result of visual ano- groups were found to be operating within the computer-
nymity (e.g., Festinger et al., 1952; Kiesler et al., 1984; mediated groups here. Moreover, visual anonymity
Kiesler & Sproull, 1992; Singer et el., 1965; Zimbardo, increased these effects. However, the present study helps
1969). It supports other studies that have shown that to clarify prior results. Group identification involves both
anonymity can promote positive, not just negative, social cognitive (self-categorization) and affective components
relations (Gergen et al., 1973; Johnson & Downing, (e.g., attraction of group membership) (Ellemers, 1999).
1979; Lea & Spears, 1992, Study 2; Walther, 1995). Many group identification scales include a direct mea-
This finding also is contrary to the traditional interde- sure of group attraction (e.g., Hogg & Hains, 1996;
pendence formulation of group cohesiveness and the Reicher, Levine, & Gordijn, 1998). By focusing on self-
role of visibility therein. According to the interdepen- categorization, the present study isolates the cognitive
dence argument, group attraction results from maximiz- component of identification and demonstrates its cen-
ing interpersonal bonds (Cartwright, 1968; Mudrack, tral role in producing a positive affective response to the
1989), and visual anonymity reduces the perception of group.
personal cues on which the development of interper- Turning now to the mediation analyses of task focus
sonal bonds is dependent (Jessup et al., 1990; Kiesler et al., and evaluation concern, visual anonymity was found to
1984; Kiesler & Sproull, 1992; Walther, 1992). The increase impersonal task focus within the group, sup-
results are, however, consistent with the SIDE model of porting various studies of anonymous CMC (Kiesler et al.,
anonymity effects, which predicts that group attraction is 1984; Kiesler & Sproull, 1992; Walther, 1992). However,
the product of depersonalized perceptions of self and task focus had no significant effect on group attraction.
others that are enhanced by visual anonymity within the This is contrary to classic deindividuation theory, which
group (Hogg, 1993; Lea & Spears, 1995; Turner, 1982; predicts that because task focus directs attention away
Turner et al., 1987). from the self it should increase hostility toward others
Most formulations of deindividuation theory define (e.g., Diener, 1979). This result also is contrary to the
the subjective state in terms of reduced self-awareness or interdependence formulation of group cohesiveness,
loss of self (Diener, 1980; Festinger et al., 1952; Prentice- which would predict that task focus should reduce the
Dunn & Rogers, 1989; Zimbardo, 1969). In this study, capacity to develop the interpersonal bonds on which
visual anonymity was found to increase self-categorization group attraction is deemed to be dependent. Alterna-
in line with the social identity formulation of deindi- tively, task focus should increase attraction to the group
viduation as involving a shift of self-focus from personal because it reflects mutual interdependence toward a
to group-based aspects of the self (rather than a reduc- group goal (Cartwright, 1968; Jessup et al., 1990; Kiesler
tion in self-awareness). Furthermore, self-categorization et al., 1984; Kiesler & Sproull, 1992; Lott & Lott, 1965;
increased the tendency to perceive others in terms of Mudrack, 1989; Walther, 1992).
their similarity to the prototypical group member. Thus, Impersonal task focus did not mediate the effect of
rather than a reduction of attention to others, self-cate- visual anonymity on self-categorization. If increased task
gorization induced a shift in attention to others in terms focus as a consequence of anonymity implies a reduction
of their similarity to the prototypical group member. It is in focus on the self, consistent with traditional deindi-
these social identity–based depersonalization processes viduation theory (Diener, 1979; Prentice-Dunn & Rog-
Lea et al. / ANONYMITY AND SOCIAL IDENTITY PROCESSES 535

ers, 1982, 1989), the analyses revealed no significant relation In the intragroup context studied here, visual ano-
between this effect and the process of self-categorization nymity effects are argued to be primarily due to the
with the group. This suggests that reduced self-awareness reduction of interpersonal information and the conse-
induced by anonymity has few implications for whether quent relative salience of social group information, lead-
the self is viewed in personal or group terms and corrob- ing to depersonalized perceptions of self and others in
orates the interpretation of self-categorization as a terms of the group. An additional effect of depersonal-
switch in the kind of self-awareness rather than a loss of ization may be to increase perceptions of group homoge-
self-awareness. neity that could in turn increase the salience of the group.
Self-categorization did not mediate the effect of vis- Such an effect is likely to be stronger in intergroup con-
ual anonymity on task focus. This result suggests that task texts, however, where the group is defined more directly
focus did not form a significant part of the group defini- in contrast to a specific outgroup. Intergroup situations
tion in this particular case. In addition, task focus did place further qualifications on anonymity effects
not mediate the effect of self-categorization on group because strategic considerations may come into play
attraction. If task focus was a group norm, then self- (Reicher et al., 1995; Spears & Lea, 1994). For example,
categorization with the group should have increased its increasing the visibility of ingroup members may
perception, and normative task focus should have been increase their ability to support one another when faced
attractive. Both of these results are contrary to predictions with sanctions from a powerful outgroup. Under these
that task focus may be a generic norm for short-term conditions, visibility may have a strategic effect on group
groups (Walther, 1997). attraction (and the expression of group norms) that is
Visual anonymity was found to increase evaluation antagonistic to the cognitive effect described here (e.g.,
concern, but evaluation concern had no effect on group Reicher et al., 1998). Further research is required to
attraction. This pattern of results is contrary to formula- delineate these two processes and their countereffects.
tions of deindividuation theory and social facilitation The present study manipulated full visual anonymity
theory. These predict that anonymity should reduce within the group in accordance with much of the previ-
ous deindividuation literature to trace its processes and
public self-awareness or concern over how one is being
effects. However, rather than treating anonymity as a
evaluated by others, leading to more negative behavior
monolith, more complete understanding of its effects
(Festinger et al., 1952; Kiesler et al., 1985; Kiesler &
may emerge from the decomposition of anonymity into
Sproull, 1992; Martens & Lander, 1972; Prentice-Dunn &
its different aspects. Anonymity of the self to others can
Rogers, 1989). Instead, it seems that some aspect of ano-
be distinguished both conceptually and operationally
nymity—not being seen by others or not being able to
from the anonymity of others to the self within the
see others’ nonverbal responses—increases evaluation
group. Although deindividuation studies focus primarily
concern. However, there was no relation between evalua-
on visual anonymity, there is a danger in assuming that it
tion concern, self-categorization, and group attraction. is representative of all forms of anonymity. Other forms
Evaluation concern did not mediate the relationship of anonymity, such as nominal anonymity (lacking a
between visual anonymity and self-categorization. That name or personal identifier), biographical anonymity
is, it does not appear that participants saw themselves (lacking details of self), or domiciliary anonymity (lack-
more in terms of the group when anonymous because ing a traceable address), may have different or addi-
they were more concerned over how they were being tional consequences, such as reducing feelings of
evaluated by others. Similarly, self-categorization did not accountability. Future research needs to consider the
increase evaluation concern (because they were con- effects of the full range of anonymity forms and their
cerned, as group members, with how the group evalu- functions in different intragroup and intergroup con-
ated them), and it did not decrease evaluation concern texts and to examine how different forms and aspects of
(because of the reassurance provided by a sense of anonymity function in combination with one another.
belonging to the group). Finally, evaluation concern did To summarize, the results of the present study appear
not mediate the effects of self-categorization on group contrary to many aspects of deindividuation theory and
attraction. In sum, visual anonymity had a significant also to the interdependence formulation of group cohe-
effect on evaluation concern that deserves further siveness but support the social identity formulation of
research (e.g., by decomposing visual anonymity so as to both deindividuation and group attraction. The results
distinguish between anonymity of self to others and ano- indicate that anonymity effects on group attraction are
nymity of others to self). However, evaluation concern mediated by self-categorization and stereotyping of oth-
and public self-awareness do not appear to have any ers in terms of the local group. These shifts in the type of
implications for anonymity effects on social identity pro- self- and other perceptions and their effects on attrac-
cesses and group attraction. tion are independent of gains or losses in private or pub-
536 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

lic self-awareness. The results also help to clarify the rela- Jessup, L. M., Connolly, T., & Tansik, D. A. (1990). Toward a theory of
automated group work: The deindividuating effects of anonymity.
tion between local group identifications and those Small Group Research, 21, 333-348.
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nationality. In previous studies of the SIDE model, it was valence of cues: Effects on prosocial and antisocial behavior. Jour-
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