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• Backup Data and System Settings in preparation for a system restore

• Working in pairs capture videos or use annotated photographs of the following scenario using good practice demonstrated in class.
• Each of your will produce individual evidence of at least 2 of the following:

Backup
• The Users Documents
• Any relevant System Settings

Task Your step by step guide Screen grabs or photographs

Data Backup 1. Plugin the USB Pen


2. Ignore/close the message
shown when the USB Pen is
plugged in.
3. Go to file explorer and then
search the documents/data to
be backed up.
4. Once the document is found,
highlight it by clicking then
holding to activate it then
highlight all the documents
needed then, move it/copy it
to the USB device name.
5. Once all necessary
documents have been backed
up, you can safely eject the
USB Pen, then remove it from
the computer.
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6. Once the data has been
backed up, you can now repair
hardware or install new
software.

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• Improve a system by upgrading software.
• Working in pairs capture videos or use annotated photographs of at least 2 of the following scenarios using good practice demonstrated in class.
• Make sure you restore all data and system settings you backed up.
• Each of your will produce individual evidence of at least 2 of the following:

Upgrade
• Office 365
• Windows 10

Task Your step by step guide Screen grabs or photographs

Windows 10 Installation 1. Backup the data using a USB


Pen.
2. Restart the computer
3. Hit (don’t literally hit the
key) the F10 or F2 keyboard
depending on region
specifications to open the
BIOS.
4. Set the correct BIOS
specifications and set the date
and time.
5. Save all the changes made in
the BIOS then save and exit
6. A prompt should pop up
saying which installation device
should be chosen, choose

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‘TOSHIBA’ (or whatever the
USB Pen is called).
7. After that, a prompt should
come up regarding the amount
of data in the system. Delete
both and then proceed.
8. Once through, there should
be a Microsoft screen that asks
for an activation key.
9. Once the Activation key has
been redeemed, select the
correct region or the desired
region for the client.
10. Once that is done, the OS
should start installing, once it’s
downloading, you just need to
wait.
11. Once the install has been
completed, select the desired
region again.
12. Once past the region
selection screens, answer the
security questions with the
provided key words.

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13. Skip or refuse any
unnecessary features the client
does not want/need.

Office 365 Installation 1. Go to the office365


website and log in to your
Microsoft account. If you
don’t have one, sign up.
2. Press the download
button.
3. Once you click the
download button, it will
redirect you to a webpage
that may require you to
click the download button
again
4. Once you clicked the
button again, confirm the
install to start downloading
the software.
5. Once it’s download,
select to run the software.
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6. After running the
software, MS Office 365
should start installing to the
desktop.
7. Open any Office 365 app
to confirm whether the
installation was successful
or not.
8. Enter your Microsoft
account details to be able
to access helpful features
such as autosave when
using the application.
9. After you clicked on the
app and logged on, click
accept on the license
agreement propmt.
10. The office app will open
and can now be used
whenever you want.

• Install one additional piece of software.


a. Working in pairs capture videos or use annotated photographs of at least 2 of the following scenarios in each section using good practice demonstrated in class.
b. You will then produce individual evidence of the following upgrades (at least 3 of the following for each section):
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Install
• GIMP

Task Your step by step guide Screen grabs or photographs Benefits

GIMP Installation 1. Go to the official


GIMP Website.
2. Click the
download button
3. Once the
download button
has been clicked, it
will redirect you to
a web page.
4. Look for a file
called ‘gimp.exe’ as
the web page you
were redirected you
downloaded the
executable file.
5. Click on the
‘gimp.exe’ file, after
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that a prompt
mentioning changes
to the system
appears, click yes.
6. After you have
done this, it will
direct you to a page
to select the
language for the
application. Select
the appropriate
language.
7. Once step 6 is
done, the next page
will ask you to
choose a set-up,
click costume (or
custom)
8. After ‘costume’
has been clicked,
you will be directed
to the license

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agreement page,
click next
9. You do not need
to choose anything
in the next page, as
they’re not
necessary. Just click
next.
10. After step 9, the
install will ask
whether you would
like the app to be a
desktop icon or not.
11. After that, the
GIMP download will
start, and should
take 5-10 minutes.
12. After the
installation is done,
GIMP should be
ready to use.
13. Open the
application.
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• Configure and customise software.
a. Working in pairs capture videos or use annotated photographs of at least 2 of the following scenarios in each section using good practice demonstrated in class.
b. You will then produce individual evidence of the following upgrades (at least 3 of the following for each section):

Configure
• Change a menu
• Create a keyboard shortcut

Task Your step by step guide Screen grabs or photographs

Quick Menu Pin 1. Click on the ‘Type here to


search’ bar to open the
prompt. Then click ‘apps’.
2. Right click on the
application.
3. Click the ‘pin to taskbar’
option
4. It’s now on your task
bar/home menu screen.

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Name: Date:
Unit 14 – TEST PLAN and RECOMMENDATIONS REPORT

TEST PLAN Report


No Test Method Expected result Actual result Action required Evidence: (Can be
photographs, screen grabs,
setting or results)
1 Compatibility A positive result is in doubt as The computers of PFC
PFC Media’s PCs may be too Media are compatible
old and incompatible due to
inadequate amount of RAM
etc.
2 Installation Media Some will fail, but should The USB Pen did not fail
have enough USB pens to and worked as intended
successfully install windows
3 Functional Anti-Virus They are working as they The anti-virus software is
Software should and should deny the fully functional but as
installation if the installation usual, needs subscription
media is tampered. to do many things.
4
5
6
7
8

RECOMMENDATIONS REPORT:
Consider all of the ideas from testing, user feedback and review to refine the system to improve the reliability and performance.
Explain how you would make these refinements

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