Botswana Accountancy College

School of Computing and Information Systems

BSc. (Year 3)

Student Work Placement

Guide Version 2.3.3

(April 2012)

Compiled By Pedro Letshwiti and Freeson Kaniwa

BSc (Year 3)
Student Work Placement Guide - Version 2.3.3

Version History
Version Occasion of change Change Date of Modification
author Modification made

1.0 Original Pedro 06/04/2012

Letshwiti
and
Freeson
Kaniwa
2.0 1.Student Pedro 19/01/2016 Module final
Assessment Criteria Letshwiti mark weighting
and Gape modified
2.Appendix S: Maplanka
Placement Criterion modified
Mentor’s
Evaluation Report
form 2

3. Generic
Learning Learning
Outcomes outcomes

4. Appendix F:
College
New Checklist
Placement
Supervisor’s provided
Review Form1

Placement Letter Pedro 19/01/2016 Duration of the

Letshwiti Placement

2.3 Student Report Pedro 11/11/2016 Number of

Letshwiti words
required for the
report and
formatting

2.3.1 Work Pedro 08/11/2017 Reviewed and

Placement Letshwiti Edited the
Mentor Roles Work
Placement
Mentor Roles

2.3.2 6.2 Allowance Pedro 07/01/2018 Reviewed and

Letshwiti edited the
Allowance and
the PDP
sample
section

2.3.3 6.12 Pedro 07/12/2020 Reviewed and

Termination Letshwiti edited the
and transfer
policy

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procedure (b) Transfer policy
procedure

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Student Work Placement Guide - Version 2.3.3

ACKNOWLEDGEMENT
The authors (Pedro and Freeson) would like to formally acknowledge the contributions made by
Gape Maplanka of School of Computing and Information Systems (Francistown centre) and
Michel Katombe of School of Finance and Professional Studies (Francistown centre) to the draft
version of the Student Work Placement Guide.

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CONTENTS

Section Page

1. INTRODUCTION...........................................................................................................................6

2. OBJECTIVES..................................................................................................................................6
2.1 PROGRAM OBJECTIVES .................................................................................................................6
2.2 GENERIC LEARNING OUTCOMES ...................................................................................................7 2.3
SPECIFIC LEARNING OUTCOMES......................................................................................................7
3. PRE-REQUISITES .......................................................................................................................10 4.

WORK PLACEMENT PROCESS..............................................................................................10

5. ROLES AND RESPONSIBILITIES ...........................................................................................11

5.1 THE STUDENT (ROLE – LEARNER)................................................................................................11
5.2 WORK PLACEMENT MENTOR .......................................................................................................12
5.3 COLLEGE WORK PLACEMENT SUPERVISOR .................................................................................12
5.4 PLACEMENT PROGRAMME COORDINATOR...................................................................................13
5.5 WORK PLACEMENT COMMITTEE .................................................................................................13
6. GENERAL POLICIES AND PROCEDURES...........................................................................14
6.1 ATTENDANCE...........................................................................................................................14 6.2
ALLOWANCE.............................................................................................................................16 6.3
SEXUAL HARASSMENT.............................................................................................................16 6.4
CONFLICTS ...............................................................................................................................16 6.5
INJURIES/INCIDENTS.................................................................................................................17 6.6
DOCUMENTATION ....................................................................................................................18 6.7
CONFIDENTIALITY....................................................................................................................18 6.8
DISCRIMINATION......................................................................................................................18 6.9
OFFICE POLITICS ......................................................................................................................19 6.10
STUDENTS WITH DISABILITIES .................................................................................................19 6.11
HOURS OF WORK .....................................................................................................................19 6.12
TERMINATION AND TRANSFERS................................................................................................20
7. STUDENT ASSESSMENT (CRITERIA)...................................................................................22
7.1 WEIGHTINGS ............................................................................................................................22 7.2
STUDENT REPORT ....................................................................................................................23 7.3
PLACEMENT MANAGEMENT .........................................................................................................25 7.4
PLACEMENT MENTOR...................................................................................................................25
8. PRE MODULE ASSESSMENT...................................................................................................25

9. SAMPLE FORMS AND REPORTS (APPENDICES)..............................................................26

APPENDIX A: DAILY DIARY .................................................................................................................26
APPENDIX B: WEEKLY REPORT ...........................................................................................................27
APPENDIX C: MONTHLY REPORT.........................................................................................................28
APPENDIX D: STUDENT WORK PLACEMENT REPORT OUTLINE ...........................................................29
APPENDIX E: STUDENT WORK PLACEMENT REPORT ASSESSMENT FORM...........................................31
APPENDIX F: COLLEGE PLACEMENT SUPERVISOR'S REVIEW FORM1...................................................32
APPENDIX G: COLLEGE PLACEMENT SUPERVISOR'S REVIEW FORM2 ..................................................34
APPENDIX H: COLLEGE PLACEMENT SUPERVISOR'S CONSOLIDATED EVALUATION FORM..................34
APPENDIX I: CONSOLIDATED PLACEMENT ASSESSMENT GUIDE..........................................................36
APPENDIX J: PLACEMENT MENTOR'S EVALUATION REPORT...............................................................37

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APPENDIX K: PLACEMENT REGISTRATION FORM ................................................................................37

APPENDIX L: MEMORANDUM OF AGREEMENT.....................................................................................38
APPENDIX M: COMMUNICATION STRUCTURE .....................................................................................40
APPENDIX N: LEARNING OUTCOMES ...................................................................................................41
APPENDIX O: COMPLAINT FORM .........................................................................................................42
APPENDIX P: COMPLAINT RESPONSE FORM.........................................................................................43
APPENDIX Q: MENTOR FEEDBACK FORM ............................................................................................47
APPENDIX R: PLACEMENT LETTER.......................................................................................................48
APPENDIX S: PLACEMENT MENTOR’S EVALUATION REPORT FORM....................................................49
APPENDIX T: DEFINITIONS AND TERMINOLOGY ....................................................................................0

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 Student Work Placement Guide - Version 2.3.3

1. Introduction

This document serves as a guide for students undertaking the Placement program. The
Industrial Placement is a year 3 module which gives students an opportunity to see how
the knowledge and skills they have learned in their course are applied in practice. The
module carries 60 Level 3 credit points similarly to other modules. This document is
intended to guide the student through the procedures and tasks they are to undertake in
order to conform to the requirements and objectives of this module. So in other words
one way of ensuring their success in this module is by properly following this document.

The student will be working under two supervisors i.e. College Work Placement
Supervisor who is a member of staff from BAC who will be their assessor as well. The
Work Placement Mentor will be their mentor at the Placement Company. (Refer to
Section 5 for further information)

It is also important to note that if the student impresses the employer during their
Placement, this will increase their chances of being hired after course completion or
gives them a better position for a good and impressive reference for job applications
after completing their course.

2. Objectives

2.1 Program objectives

The objectives for industrial Placement of BAC are:-

• To prepare the student for ready absorption into the industry.

• To afford students an opportunity to test their theoretical tools and constructs learnt
during their first two and half years of the degree programme. • To create
partnerships between BAC and both the private and public sector enterprises.
• To allow industries to know future skills availability.

• To improve the training delivered for industrial relevance.

• To initiate the student into the world of work so that they will have a more realistic
perspective of working life.
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2.2 Generic learning outcomes

Key representation:
(S[...]): S = Student
(M[...]): M = Mentor

Upon successful completion of this module, students will be able to:

1. Put taught theoretical concepts into context (S [Reviews, Report, Presentation]) 2.

Apply theoretical concepts in a working environment (M[Review] ; S[Diaries, Report,
Review])
3. Demonstrate ability to plan, execute and evaluate assigned job tasks (M[PDPs,
Evaluation form ] S[PDPs, Diaries ])
4. Articulate business and technical issues verbally and in writing (S [Reviews,
Report, Presentation])
5. Maintain a log of work activities with reflective thinking (S[Diaries]) 6. Demonstrate
sound understanding of business processes (M[Review] S [Reviews, Report,
Presentation])
7. Reflect on enterprise systems and propose improvement (S[Report,
Diaries],M[Review])
8. Demonstrate innovative thinking (S[Report, Diaries],M[Review])
9. Demonstrate sound work ethics and professionalism (M[Review])
10.Demonstrate ability to contextualise and solve problems
(M[Review]) 11.Work well in a team environment (M[Review])

2.3 Specific learning outcomes

To be further formulated by the Work Placement Mentor in agreement with the Student
and validated by the College Work Placement Supervisor. These should be inline with
the above (ways to achieve the above).

“Personal development planning is the process of creating an action plan based on

awareness, values, reflection, goal-setting and planning for personal development within
the context of a career, education, relationship or for self-improvement.”- James Smith,
Author of ‘Personal Development Planning’ (2011)

A placement opportunity will seek to achieve the above Learning Outcomes (LO_n) by
ensuring that students acquire a set of specific skills through a personal development
plan (PDP). Such skills can include:

• transferable, work-related and employability skills

o knowledge of the language and culture of working environments (LO_11)
o communications skills, e.g. business/commercial/industrial report- ▪
writing skills, oral and poster presentation skills (LO_4)
o time management and the ability to prioritise effectively (LO_5)
o self-motivation, independence/autonomy (LO_3)
o adaptability (LO_11)
o team working, interpersonal and networking skills (LO_11)
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o general IT skills (LO_02)
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o career planning, including occupational awareness and judgement,

awareness of work-related personal values, interests and skills, application
and selection process skills (LO_09)

• skills and competences specific to a discipline or profession

o practical skills appropriate to a discipline or profession (LO_01)
o the ability to apply theoretical knowledge in practical situations (LO_02)
o ways of thinking and acting like a professional (LO_03)
o professional communication skills (oral and written) (LO_4)
o professional/discipline-related computer skills (LO_02)
• higher skills
o critical thinking and analysis (LO_06)
o problem solving (LO_10)
o computational skills (LO_07)
o project management skills (LO_03)
o original thinking, innovation (LO_03)
o enhanced self-knowledge (LO_05)
• changed personal attitudes and behaviours
o self confidence, confidence in professional ability (LO_09)
o enhanced intellectual, moral and ethical maturity (LO_09)
o enhanced levels of reflection, diplomacy and wisdom (LO_05)

An example PDP will look as follows:

Personal development Plan (PDP)
Learning Goal Action Plan Evidence of Target Result
Outcome What we set What we intend to Achievement/Success date/Deadline s/s elf
out to do in order to
Our goals
achieve achieve the goal.
criteria When can we expect assessm
and actions How will we measure the successful this goal to be
must be i.e. solve …, to achieved ent
evaluate …, to achievement of the goal The actual
aligned to
the learning analyse, apply, outcome of
calculate, create, the goal
outcomes
recognise, achieveme
postulate, utilise, nt
etc.

LO_11 Be Approach Able to approach people May 30 2015 Achieved

confident people in without feeling...
working gatherings
with people and initiate
conversations

LO_02 Obtain Sit with My Able to administer the April 30 2015 Achieved
experienc Mentor each Exchange sever with
e in time she is minimum supervisor
Microsoft working on
exchange the server
and learn
what she is
doing
LO_09 To Work with Able to abide by the January 28 2015 Achieved
demonstr diligence Workplace conduct rules
at e an and and regulations
understan respect the
di ng of communicati
work on protocols
relations and
and ethics workplace
conduct rules

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Student Work Placement Guide - Version 2.3.3
& regulations

LO_10 To come- Research on Recommendations and an March 30 2015 Achiev

up with e methods and e Marketing Solution ed but
Marketing strategies proposal pending
strategies that can be Implemen
for the used to tation
organisati market the
o company
n online and
through
mobile
networks

LO_2 To setup Connect all An interlinked system February 10 2015 Achieved

office computers where information can be
machines and the shared through shared
and printer folders on a small Local
connect to together to Area Network. Printing
a small provide from any computer within
Local information the network
Area sharing
Network platform
(LAN)

LO_8 To design Gather all the A functional database May 20 2015 Achieved
and client’s
develop a information in
database relation to
for the data
organisati modelling
o process
n

LO_8 To design Gather the A hosted functional website June 20 2015 Achieved
and requirements
develop a , do web
website typography
for the and follow
organisati the Website
o Development
n Life Cycle to
develop the
website

LO_2 To Follow the A functional June 10 2015 In

computeri Software computerised system Progress
s Developme
e part of nt Life
the Cycle
current implement a
 manual computeris
system ed system

LO_7 To review Produce a A proposal for the April 10 2015 Achieved

and proposal recommendations
evaluate with
the recommen
current d
system solution to
and the flaws of
the
current system

PDPs may be tailor made specific work environments, but a minimum of 5 learning
outcomes should be addressed by the PDP. These should be chosen from learning
outcomes (2,6,9,10, and 11 but no limited to)

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3. Pre-requisites

3.1 To enroll in this module the student needs:-

• To have accumulated at least 300 credits to be eligible for placement on industry

Placement.
• These would have been accumulated from year 1 to year 3 end of first semester.

3.2 Required documents

Should have completed the following and submit them to the Placement
Committee
• Completed Placement Registration Form

• Copy of Student ID

• Copy of Omang

• Curriculum Vitae (CV)

4. Work Placement Process

The placement will be conducted at the end of the first semester of year three (year 3). If
the student proceeds to the second semester of year three and having completed all the
necessary requirements, Botswana Accountancy College (BAC Student Services) will
take the following sequence of steps during the Placement process:
4.1 BAC (Student Services) compiles a list of Placement places that match the ICT
areas which are specified in the student's Placement registration form. The
student on the other hand can also be allowed to find the Placement Company of
his/her choice. Failure to find the Placement Company, the student will do the
Placement in-house i.e. work on projects provided by BAC internally.
Note: All students must apply by filling the Student Work Placement Registration
Form provided by the Student Services.
4.2 Communicate with the Placement companies about the students and send them
information from the students' Placement application documents (e.g. CV).
4.3 Interested Placement companies prepare an updated Placement description with a
proposed list of tasks and projects for a particular student they have shown
interest in.
4.4 The student receives information about the Placement company that expressed an
interest in his/her candidature together, if available the updated Placement
description. The student may also be asked to submit a brief outline of his/her
ideal Placement with the company. The outline is then shared with the Placement
Company that allows it to learn more about student's expectations regarding
specific Placement that is under consideration.
4.5 If possible, interviews between the potential Placement Company’s mentor and the
students are arranged and/or facilitate other ways of communication between

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the Work Placement Mentor and the future intern until both confirm their
acceptance of Placement.
4.6 In case the student or the company turns out not be interested in the Placement,
BAC (Student Services) repeats the process with other companies that have been
specified in the student's Placement application form to find an appropriate match.
4.7 The Placement process formally ends when students meet with the Placement
company representatives and sign the Placement memorandum of agreement.
The Placement will then commence at the specified date.

5. Roles and Responsibilities

5.1 The Student (Role – Learner)

The student would be required to report to the company to which he/she is attached.
The student will be accountable to the mentor throughout the duration of the Placement.
Remember the more effort the student puts in their Placement the more they learn.

Misconduct by the student may jeopardize their opportunities of other students whom
the company or organization may wish to take in future. Thus, the reputation of the
college must be upheld at all times. Interns must set a good example in behaviour and
personal appearance and are expected to conduct themselves sensibly and with dignity
during the Placement and portray themselves as responsible and respectable citizens of
the future.
At the end of the Placement, the student will submit a report which claims achievement
of the learning objectives through the evidence collected. Further details of this can be
found under Section 8.

Responsibilities:-

• To adhere to the Placement Company practices, hours of work, written or verbal

rules and regulations.

• To strictly follow the placement timetable provided to them by the college, in any
case, if there are genuine issues of attendance necessary communication should
be done to the College Work Placement Supervisor and their mentor.

• To complete the relevant documentation and to return it to the College Work

Placement Supervisor at the appropriate time.

• To keep a copy of all documentation or evidence submitted to the College

Placement Supervisor.

• To inform the College Work Placement Supervisor immediately of any problem that
the student, in consultation with their mentor, cannot solve.

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• To learn as much as possible during the period their Placement. • To

raise any necessary complaints by completing the Complaint Form. 5.2

Work Placement mentor

Responsibilities:-

• Provides the student(s) with the job description and expectations for the work
placement role
• Facilitates the student(s) in understanding the company policies, procedures and
regulations.
• Collaborates with the student(s) in developing his/her a Personal Development
Plan (PDP) which informs the expectations of the work placement roles (6
months)
• Ensures that the PDP is agreed upon and signed-off

• Liaise with the College Supervisor in monitoring progress made by the student
 • Informs the College Work Placement Supervisor immediately of any exceptions
with the student's behaviour or performance.

• Evaluates the student(s) level of conformance to the PDP agreement. •

Evaluates the student(s) level of skills and knowledge on given tasks. •

Endorses the weekly and monthly logs completed by the student(s) •

Grades the student(s) using the first and final review forms

5.3 College Work Placement Supervisor

Responsibilities:-

• To organise visits and meet with the student to discuss and assess the progress of
the Placement

• The College Work Placement Supervisor must notify the Work Placement
Committee before conducting an on-site visit. This should not by any
meaning clash with lecture schedules.

• The College Work Placement Supervisor and the Intern can use the following
forms of communication:
o Face-to-face meetings
o E-mail
o Fax
o Telephone and/or Cellular phone

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• To pay at least two visits at the student’s workplace for the first and final review,
during the visits the College Work Placement Supervisor will probably hold two
meetings with the Work Placement Mentor alone or with both the student and the
Placement Mentor.

• Review the Student Work Placement daily records and weekly reports during the
first and final visits.

• Decide, based on the review of the Student Work Placement report whether the student
will get credit for the Placement.
 • To grade the student’s final industrial Placement report as per as per the
Placement Report Assessment Guidelines.

• The College Work Placement Supervisor is expected to keep continuous contact

with the Work Placement Mentor in monitoring the intern’s performance.

• The College Work Placement Supervisor must bring to attention to Placement

program Coordinator any problems related to the Placement with regards to the
Interns they are supervising.

• Review feedback forms and provides a summary report detailing observations and
views.

5.4 Placement Programme Coordinator

• To present the marks to the Exam Board

• To oversee and monitor the work placement programme, including the provision of
guidance and support to participating parties (i.e. intern, College Work Placement
Supervisor and Placement Mentor). In addition, the Placement Programme
Coordinator functions as a College Placement Supervisor.

• Calls and chairs the Work Placement Committee meetings

• To keep track of interns cases thus making sure each have a reference number for
easy traceability

• To close off the intern’s case by signing off a Complaint Response Form following
an Work Placement Committee meeting

5.5 Work Placement Committee

• To set the direction and policy with regard to the work placement programme.

• To act as a discussion forum to address any issues raised by interns or attachés

(students), Work Placement Mentors, College Placement Supervisors and Work
Placement Committee concerning the Placement programme.

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• To pass the final decision relating to any issues raised in written form.
 • To review feedback summary reports at the end of each and consider any changes
if any which needs to be done to the Placement Programme.

• To secure students Placement by conducting the Placement Process outlined in

Section 4.

• To conduct the Student Work Placement Registration Process.

6. General Policies and Procedures

As with any experience the student(s) may find themselves faced with obstacles during
their Placement. When going into any new situation, the usual assumption is everything
will run smoothly and that the overall experience will offer what the college hoped for, in
this case, an opportunity to grow both personally and professionally. Unfortunately, the
student may find him/herself faced with challenges that they don’t feel able to handle.
The two important things to remember is the student should always maintain their
professionalism and always work to find ways that are mutually beneficial to both the
student and the employer.
The intern should not wait until the end of the Placement to express different challenges
which might jeopardize their chances of having a successful Placement program.
Adjustments and modifications will be made in tasks or placements when the need is
shown by the Placement Committee’s discretion.
Generally dealing with problems at work can feel intimidating, but there are number of
sources of help around. Often the best way is to try having an informal meeting with
your immediate supervisor or Work Placement Mentor to explain your concerns. But if
this informal approach fails, then the intern should raise the complaint by filling the
complaints form (check the appendix) and submit to their respective College Placement
Supervisor.
Note: The intern should check first whether the employer’s human resources policy
document applies to interns. If it covers interns then the student should follow the steps
contained in the procedure. Otherwise below is a general guide on how to go about
different challenges the intern might face during their Placement. (For further information
refer to Appendix I – Communication Structure).
Note: In any case any complaint by the intern should be done by completing the
Complaint Form (see Appendix K) to the Placement College Supervisor.

6.1 Attendance

This module as with any other module will apply the Student Handbook Guide
Attendance Policy. This component will be specified under the Placement
Mentor’s Report. [Attendance for each module should be at least 75% failure to
reach this will cause the student to retake the module.] Punctuality is a

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responsible conduct, if students are going to be late; they are to notify their Work
 Placement Mentor promptly.

Absenteeism should always be supported by a medical certificate. Each copy of

the medical certificate should be handed to the Placement Mentor, College Work
Placement Supervisor and employer’s human resources department. It is
recommended that whenever you are going to be absent you should always
notify your Work Placement Mentor in advance.

Maternity leave

’A female employee shall give notice to her employer of her

confinement by delivering to him a written certificate signed by a
medical officer or a registered nurse and midwife certifying his opinion
that the employee's confinement will probably take place within 6
weeks immediately after the date of the certificate.’

Botswana Employment Act, 1982 (as amended), Section 117 (1) Female
interns are entitled to Maternity Leave. Below is the procedure to be followed

1. The intern or attaché must first refer to the employer’s Human Resources
Policy document and follow the procedure in the policy in order to notify
the employer.
2. If the intern or attaché needs to apply for maternity leave before
commencement of Placement. Then the College Work Placement
Supervisor will have to notify the employer with a formal letter or email
(with attachment of medical certificate) with effect to the postponement of
the starting dates.

If the maternity leave consumed a significant amount of Placement time then

the Work Placement Committee will have to look into the following options:

i) Extension – extending the student’s Placement program to

compensate for the lost time.
ii) Retake – giving a chance for the student to retake the Placement
programme

Any of the above options might result in a student missing their year 4
usual/normal intake.

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6.2 Allowance
Students are expected to receive their leaving allowance as per the agreement with their
sponsor. However students are still expected to budget their monthly allowance wisely
and use it accordingly during the time of the Work-Placement Placement Program. The
student is also reminded that it is their sole responsibility to look after themselves
financially. Complaints such as absenteeism due to not having transport fares etc. won’t
in any way be tolerated.

6.3 Sexual Harassment

Sexual harassment is any unwelcome sexual advances, requests for sexual

favours, and other verbal or physical conduct of a sexual nature. If the intern
becomes a victim of sexual harassment, normally the intern is expected to
verbally express to the harasser to stop the harassment, it is important that any
further complaint be in writing so that it is well documented. Save emails, notes,
and any other form of evidence.

The intern is expected to take the following procedure:-

1. The first step is for the intern to consider carefully whether the perceived
behaviour constitutes some form of harassment. If so, he or she should
take action as soon as possible along the following steps:
2. Tell the harasser in the presence of a colleague, that the behaviour is
unacceptable and must stop immediately.
3. If the harassment persists then the intern should inform the harasser in
writing of the unacceptable behaviour.
4. Then further report by completing the complaint form (see Appendix K) the
incident to the Work Placement Mentor (if it’s not the Work Placement
Mentor in question), College Work Placement Supervisor and the human
resources department.
From that point, the Work Placement Committee will have to convene to consider
the written complaint from the intern. The Work Placement Committee should
also make an effort to hear both sides of the story before a decision is reached.
6.4 Conflicts
If the intern finds him/herself in any form of conflict with their Placement Mentor,
the intern should consider politely communicating their needs and expectations to
the Placement Mentor. Differences of opinion are a fact of life and learning how
to deal with personality differences is a great lesson that can be used throughout
the Placement and future career. Communicating their discontent will give their
Work Placement Mentor an opportunity to make some changes whenever
possible. The intern(s) should always keep their communications on a positive
note.

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Employers respect employees (and interns) who show initiative and are able to
communicate their needs and expectations clearly using positive communications
that serves to meet both their needs. If problems should be dealt with
constructively and not ignored, then the intern will have a better chance of solving
 them.
If everything seems to fail, formally communicate in writing to your College
Placement Supervisor. The College Work Placement Supervisor will make an
effort to communicate to your Placement Mentor. However if that persist then the
Work Placement Committee will have to meet immediately to address the issue.
If it means that the Placement is monotonous or the intern does not have much
work to do, then the intern should try the following options
i) Ask your Work Placement Mentor for something to do

If the intern feels like their Work Placement Mentor is ignoring them. They
should take the lead to ask the Work Placement Mentor politely for more
work to do in their line of study. Remember it is the intern’s responsibility to
learn as much as possibly during their Placement.

ii) Create your own assignment

- Research and come-up with any IT related project for the Placement
Company.
- The intern should write up a proposal and send it to their Placement Mentor.
Hopefully it will be approved, at worst if it’s not approved at least their
Work Placement Mentor knows that they’re enthusiastic and thinking
about their Placement.

iii) At this point the intern should report formally in writing to the College Work
Placement Supervisor by completing a complaint form (see Appendix K). The
supervisor will have to communicate to the Placement coordinator who will
then call for a meeting with the Work Placement Committee to consider a
transfer. The Work Placement Committee will liaise with the Work Placement
Committee for any Placement vacancies. If there are no Placement
vacancies at the moment then the Work Placement Committee will consider
the in-house Placement option.

6.5 Injuries/Incidents

The intern also has a duty to take care of their own health and safety and that of
others who may be affected by their actions. Health and safety legislation
requires employers and workers to cooperate.
If the intern has been significantly injured at work:

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1. Immediately report to your human resources department, Work Placement

Mentor and College Placement Supervisor. Significant injury means any injury
that will require professional medical attention. Or the Work Placement Mentor
will have to formally report in writing to the College Work Placement
Supervisor (as stated in the memorandum of agreement)
 2. Find out from the human resources department how you can file a worker's
compensation insurance claim.
3. If the employer does not have coverage for the interns or the worker's
compensation claim is denied then further contact formally your College
Placement Supervisor.
4. The Work Placement Committee will have to further deal with the issue.

6.6 Documentation

The student should keep a copy of all documentation submitted to the College.
The student should backup all work which includes daily, weekly, monthly logs,
final Placement report and any form of evidence which might be necessary for
student’s assessment. All cases of stolen laptop etc. will not be tolerated by the
Exam Board. Unless otherwise the case is really genuine then papers showing
evidence should be submitted for mitigation for consideration by the Exam Board.
The student should note that it’s their sole responsibility to keep their work safe
and secure.

6.7 Confidentiality

Maintaining confidentiality in the workplace is important for building and

maintaining trust at work, and for ensuring an open and honest communication
between customers, clients and employees.
Workplace confidentiality can be defined as keeping the employee, customer and
client information private. It is the intern’s responsibility to treat all the information
in the workplace with care and caution. An intern should be prudent enough not
to disclose any information that the organization considers sensitive and
confidential, to a third party, unless and until the intern has consulted and taken
permission from their Work Placement Mentor or human resources department
regarding the same.

6.8 Discrimination
If the intern finds him/herself in any form of discrimination which may include
race, colour, gender, religion, tribe etc. or being bullied. The intern should
consider that and not tolerate any conduct that makes him/her feel
uncomfortable, degraded or intimidated. The intern is expected to take the
following procedure:-
1. The first step is for the intern to consider carefully whether the perceived
behaviour constitutes some form of discrimination. If so, he or she should
take action as soon as possible along the following steps:
2. Tell the offender in the presence of a colleague, that the behaviour is
unacceptable and must stop immediately.

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3. If the behaviour persists, inform the offender in writing of the unacceptable

behaviour.
4. Report the incident in writing to the Work Placement Mentor (if it’s not the
Work Placement Mentor in question), to the College Work Placement
Supervisor by completing the complaint form (see Appendix K) and the
 Human Resources Department.
From that point, the Work Placement Committee will have to convene to consider
the written complaint from the intern. The Work Placement Committee should
make an effort to hear both sides of the story before a decision is taken.

6.9 Office Politics

An intern is recommended to stay away from office politics as much as possible.
The intern should aim at promoting him/herself as a professional therefore
engaging in backstabbing and negative communication will not serve well in
meeting the intern’s personal and professional goals.
As a new professional, learning how to handle these types of difficulties is an
excellent learning experience in itself. Developing open, honest communications
can often diffuse many situations that occur in the workplace. If the intern
demonstrate their maturity to handle these and other situations that often occur
on the job, they will be providing the employer with a positive impression of their
interpersonal, problem-solving, and communications skills and their ability to deal
with anything that may come along.

6.10 Students with Disabilities

The College will do all it can to ensure that the needs of students with disabilities
are addressed in relation to placements. To achieve this, the Work Placement
Committee needs to begin working with these students as soon as possible .The
student can do so by attaching a letter of consideration to the placement office
together with the documents outlined in section 3.2. Any prior necessary
arrangements which need to be made will be made to your placement by the
Work Placement Committee or the respective College Placement Supervisor.

6.11 Hours of Work

All interns are required to work full-time at the assigned workplace. If overtime
involves work which is beneficial to the intern it will be quite ideal for the intern to
consider attending unless there are pressing circumstances. Remember the idea
of the Placement is to learn as much as possible and show your commitment to
work.

However below is an extract from the Employment Act CAP 47.01 which serves
as a guide to the working hours and overtime of the interns:-

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‘If the working week is 5 days, then the working day may not be more
than 9 hours and a period of rest totalling 1-hour should be provided
during the day. If the working week is more than 5 days, then the
working day may not be more than 8 hours or more than 48 hours in a
week. A break of at least 30 minutes must be given after 5 consecutive
hours of work. A rest day of not less than 24 consecutive hours,
normally including Sunday, must be given in every period of 7
 consecutive days. Shift workers must be given a rest day of at least 30
consecutive hours in a period of 7 consecutive days.’

Overtime

‘An employee shall not be required or permitted to work overtime for

more than 14 hours in any one week.’

“Botswana Employment Act, 1982 (as amended), Section 96 (7)” Therefore

consequently an intern may not work more than 14 hours overtime in any one
week.

6.12 Termination and transfers

Every effort is made by both the College Placement Supervisors and the college
to support the Placement learning process, but on occasion, it may be necessary
to either a) terminate the placement; or b) transfer an intern from the current
placement. This action will be taken only with the final approval of the Placement
committee.

The intern must not take the decision to terminate their Placement without first
consulting with the College Work Placement Supervisor and consequently getting
the permission.
If the intern leaves their Placement without the written permission of the College
Work Placement Supervisor they will automatically FAIL their module (At the
Exam Board’s Discretion).
Any case which might result in an intern terminating Placement will have to
include:
- The case being tabled by the Placement Coordinator to the Placement
Committee. If it is the intern reasons to terminate, then the intern should
provide documented valid reasons through the complaints form will then
be considered by the Placement Committee.
- Whenever termination decision has been taken, the intern should return
every company belongings and security related items like access cards,
confidential documents etc. The intern should further maintain issues of
confidentiality even after termination of employment.

Below are possible factors for termination or transfer:-

a) Termination

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Possible grounds for dismissal of an intern by the Work Placement Committee

may include, but are not restricted to:

• Lack of student responsibility e.g. being constantly late for work, failing to
report absences in advance, misuse of equipment, failure (within reason)
to undertake or complete assigned tasks;
• Engagement by the intern in illegal or unethical behaviour;
 • Personal problems or emotional problems that hamper an intern’s ability to
function in a work place environment;
• Reporting to work under the influence of alcohol or illicit drugs. • Failure to
adhere to the Placement company policies e.g. confidentiality, safety, sexual
harassment, racial or religious discrimination;

After the termination decision is reached, it is the Exam Board’s discretion to

consider giving the student a retake option for the following year or any other
arrangement.

b) Transfer Policy Procedure

Circumstances may arise where it is necessary for the Work Placement

Committee to remove an attaché from a particular employer and relocate them to
another work placement. This is only allowed for a certain period of time unless
there was an unforeseen circumstance. Attachés will only be allowed to move
from work-placement to another placement company within the period of four (4)
weeks into the work-placement programme unless otherwise as stated above.
This is to control the movement and protect the reputation of the institution.
Attachés will not be allowed to move from one work-placement to another as they
wish without any valid reason. These circumstances include, but are not
restricted to: -

1. No work related to the attaché’s studying programme

1.1. An attaché can be allowed to take a transfer from one work-placement to the
other where they find themselves not doing the relevant work as per the
agreement with the placement company
2. Better option offered where one is concerned
2.1. An attaché can be allowed to take a transfer from one work-placement to the
other where the attaché has been offered work-placement that is relevant to
their programme of study by another company. For instance, a BIDA student
attached in a normal ICT support environment might be better suited to be
placed in a Data Analytics or Process Mapping environment etc
3. Abuse or Serious misconduct towards or against the attaché
3.1. An attaché can be allowed to take a transfer from one work-placement to the
other where the attaché is being abused by any personnel from the work
placement company. This refers to any kind of abuse, which includes but not
limited to, sexual harassment, student being made to do unrelated work
outside work domain, attaché being put under an uncomfortable position
involving office bureaucracy etc
4. Strike action or other labour-related disruptions experienced at the workplace 4.1.
An attaché can be allowed to take a transfer from one work-placement to the other
where there is a strike action or labour disputes with the unions at

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the work placement company affecting the student. The strike actions or
demonstrations or other labour-related disruptions experienced exceedingly more
than a week must prompt for a transfer to another placement company 5.
Overworked by the work-placement company
5.1. An attaché can be allowed to take a transfer from one work-placement to the
other where the attaché is being made to continuously work overtime in place
of a hired employee or the allocated mentor
 5.2. An attaché can be allowed to take a transfer from one work-placement to the
other where the attaché is being made to work unreasonable hours on top of
normal working hours. For instance, student knocking off late and arriving at
home late at night and expected to report back to work very early in the
morning without adequate rest
6. Excessive work of a trivial nature (e.g. stapling, photocopying) - Note, work of this
nature is to be expected in some degree, but should not be the sole focus of the
Placement as stipulated in the memorandum of understanding
7. Medical reason where the attaché might want to be close to the hospital or
parents because of their medical conditions
7.1. An attaché can be allowed to take a transfer from one work-placement to the
other where their medical condition has been proven beyond reasonable
doubt by doctor that
7.1.1. they cannot stay on their own without care
7.1.2. they are likely to have an attack or episode, therefore requires to be in
proximity to the hospital or health care practitioners
8. Unsafe working environment
8.1. An attaché can be allowed to take a transfer from one work-placement to the
other where the placement working environment is deemed unsafe or risky for
people to work in
9. Placement company closes
9.1. An attaché can be allowed to take a transfer from one work-placement to the
other where the placement company has closed because of unforeseen
circumstances
9.1.1. The attaché must have all their weekly and monthly dairies signed by
the mentor before moving on to another placement company
9.1.2. The weekly and monthly dairies from the previous placement company
must make part of the student work-placement report to account for the
time spent at that company

Transfers must be agreed upon by the Placement Committee. If there are no

Placement vacancies at the moment, the attaché will be recruited by the college
to take part in house projects as an option.

7. Student Assessment (Criteria)

7.1 Weightings

The students are going to be assessed by the College Work Placement Supervisor and
the Work Placement Mentor together with a submitted student report. The College
Placement Supervisors will carry two site visits to the Placement Company to assess
the student’s progress. College Work Placement Supervisor review form and the
Placement Mentor’s evaluation form and Student report and diaries will be used as tools

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for assessment. The Work Placement Mentor report weighs 30% and the Placement
Management weighs 20% of the final mark. The student report constitutes 50% of the
final mark and the overall marking allocation will be as per the following guide (see
figure 1):
 Module Final Mark Weighting

Placement
Management, 20%
Placement Management
Student Report, 50% 30% Placement Mentor Student Report
Placement Mentor,

Figure 1: Module Final Mark Weighting

7.2 Student Report

The following will be demonstrated by written analysis in the Student Work Placement
Report:

• The student will demonstrate their knowledge of the organisational structure of the
department, mission or purpose, number of staff, duties and responsibilities of
each staff and workflow within the department

• The student will demonstrate how their Placement experience has contributed to
their knowledge of their Placement Company and ICT support systems

• The student will identify and describe the type(s) of ICT support that is used by the
Placement Company.

• The student will explain how the use of ICT software systems helps in increasing
the efficiency of the operations within the Placement Company.

• The student will identify areas of technical knowledge that substantially helped
them in performing their duties at their Placement. After identifying areas of

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technical knowledge, the student will perform an analysis of how he/she benefited
from these areas.

• The student will then identify areas of knowledge in which they were lacking and
 could have better prepared them for the Placement experience

• The student will in the end produce a report of 3500 – 4000 words excluding
references and appendices, formatted in Arial font size 11.

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Student Work Placement Guide - Version 2.3.3

7.3 Placement Management

The placement management is made up of the planning and the Placement

Supervisor’s second review evaluation. Planning involves maintaining a log of work
activities with reflective thinking (LO_05). The student is expected to keep a log of
activities (Weekly and Daily reports) and provide them as a form evidence under
appendix in the student report.

7.4 Placement Mentor

The Work Placement Mentor portion of marks is solely made up of the Placement
Mentor’s evaluation from the second review.

8. Pre Module Assessment

The first assessment will be conducted at the first review. This assessment is not
directly linked to the module outcomes but the module at large. The objective of this
assessment is to ensure that students are placed with a company that will allow
effective achievement of the intended learning outcomes hence success of the module.
This gives opportunity to identify and understand potential companies suitable for
placement and be able to categorise and selectively improve the placement
requirements. Hence, the first review will mostly take the form of a checklist to identify
the presence of certain prescribed factors that make up a suitable placement and be
able to initiate an understanding of key requirements with the company. The outcome of
this process is a simple evaluation and mostly to ensure that a personal development
plan (PDP) is created and agreed upon by all concerned parties. The student and the
mentor will agree on a PDP and the supervisor will endorse it.

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Student Work Placement Guide - Version 2.3.3

9. Sample Forms and Reports (Appendices)

 Appendix A: Daily Diary

Daily Diary
Student Name Sheet No.

Mentor’s Name Date

Supervisor Name

Placement company

1. Activities planned for the day:

2. Time to be spent on each activity:

REFLECTION
3. Explain how you did the work listed in section 1:

4. Explain why you worked in the manner described above:

5. Think about and write down what you have found out/learned from your actions :

CARRY FORWARD

6. Highlight any questions, problems, tentative conclusions to follow up on the next day
or later.

6.
 26
Appendix B: Weekly Report
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Student Work Placement Guide - Version 2.3.3

Weekly Project Diary

Student Name Sheet No.

Mentor’s Name Week Beginning

Supervisor Name

Placement company

Activities Planned for Week

Activities Actually Performed During Week

Problems Encountered

Mentor’s Signature Date

27
Appendix C: Monthly Report
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Student Work Placement Guide - Version 2.3.3

Monthly Report
Student Name Sheet No.

Mentor’s Name Month Beginning

 Supervisor Name

Placement company

Activities Performed During Month

Problems Encountered

Mentor’s Signature Date

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Student Work Placement Guide - Version 2.3.3

Appendix D: Student Work Placement Report Outline

OUTLINE

Preliminary pages
Include on separate pages the following: Title page, Report overview and Table of
contents, Acknowledgements, Executive summary/Abstract, Statement of own work.
(List of Figures and List of Tables may also be included as appropriate).

Chapter 1: - Introduction

1.1. Organisational Background

Briefly describe your organisation of Placement (its size, mission, vision, purpose,
customers, competitors etc.) and the department where you were involved. i.e.
Your Role, your supervisor, colleagues and their roles and workflows within the
department.
1.2 Objectives of Placement
State specifically why you undertook the Placement
Chapter 2: Placement work
2.1. Work undertaken
Write a chapter detailing what you did with the company on daily
basis 2.1. Type of ICT support Systems used
 Describe the type of ICT systems used in the company i.e. their specific
roles and the people and skills/tools involved when working with such
systems.
2.2. Evaluation of the ICT systems in place
Identify system weaknesses and strengths i.e. potentials for errors, fraud,
usability, safety etc.
2.3. Recommendation to the ICT department
Suggest possible improvement to the ICT systems in place.
2.4. Description of knowledge gained from the System
Write about your experiences with the systems environment i.e. new
knowledge (technical/professional) gained.

Chapter 3: Organisational Evaluation and Recommendations [what not/good about the

organisation]
3.1. Organisational strengths and Weaknesses

Appraise the organisational environment in relation to your Placement i.e.

professionalism, processes, skills/support levels etc.

3.2. Recommendations to Organisation

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Student Work Placement Guide - Version 2.3.3

Suggest any improvements to the organisation as a whole.

Chapter 4: Personal Evaluation

4.1. Personal strengths and Weaknesses

Assess yourself in relation to the Placement work as a whole. How much

value you have added to the organisation, where you feel you need to
improve etc.

4.2. Experiences (professional and technical) and lessons gained

Outline the knowledge gained from the organisation i.e. new professional
skills, technical skills, social skills etc.
Chapter 5: Conclusion
5.1. Overall summary of work
Summarise your entire work to a reader who may not have the time to read the
entire report.
5.2. General view of the Placement program (dis/advantages)
Give your own opinion of this Placement module, where you feel was of benefit and
where you feel the program should be changed or improved.
5.3. Future recommendations.
Placement is only for a short period, so if there was anything to be continued on
your work, what would it be?
Appendix
List any supporting documents, i.e. manuals, feed reports, diagrams etc.

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Student Work Placement Guide - Version 2.3.3

Appendix E: Student Work Placement Report Assessment Form

Placement Company:

Name of Mentor: Name of Student :

CISNO:

Name of Supervisor: Date:

Learning Outcomes: 04,06,07,09 Super

vis
or’s
mark

1. Application of Theory to practice 5

1.1. Description about work undertaken 5

2. Knowledge about ICT system(s) used LO_06

15
at the workplace.
 2.1. Description of ICT support 15

Systems 3.
used
4.

3. Critical evaluation of the LO_07

30
implemented systems.

3.1. Evaluation of the ICT systems in place 10

3.2. Organisational strengths and 6

Weaknesses

3.3. Recommendation to the ICT 8

department

3.4. Recommendations to Organisation 6

4. Honest self-appraisal of Placement LO_09

30
work.

4.1. Personal strengths and Weaknesses 8

4.2. Experiences (professional and 6

technical) and lessons gained

4.3. Overall summary of work 6

4.4 General view of the Placement program 6

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Student Work Placement Guide - Version 2.3.3
(dis/advantages)

4.5. Future recommendations 4

5. Quality/presentation of report LO_04

20

5.1.Cover page 2

5.2.Page numbers 2

5.3.Acknowledgements 2

5.4.Executive Summary 4

5.5.Statement of own work 2

 5.6.List of figures 2

5.7.Appendix 2

5.8. Referencing 4

SUPERVISOR’ /100
S
TOT
AL

Moderated Mark /100

Agreed FINAL /100

marks for the
board.

Please indicate your concerns/comments:

Signatures of markers:
Marker 1___________________ Marker2__________________

Appendix F: College Placement Supervisor's Review Form1

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 33

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Student Work Placement Guide - Version 2.3.3

Appendix G: College Placement Supervisor's Review Form2

Placement Company:

Name of Mentor: Name of Student :

Review No: Date of Review:

Please give a score 1 to 5 to the following criteria (1 = very bad, 5 = very good).
Please follow these up with written comments where you feel it is appropriate.
Criterion Score

Satisfaction with the progress made by the student.

Professionalism and commitment displayed by the student.

Positive feedback about the student from mentor/colleagues.

Level of knowledge gained by the student.

Significant improvements from last visit (if second review).

Please add any further comments below (continue on other sheets if necessary).

Appendix H: College Placement Supervisor's Consolidated Evaluation Form

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Student Work Placement Guide - Version 2.3.3
Criterion Mark

Planning (Weekly and daily reports) /20

Placement Company:

Reviews /10

Overall Placement management /10

Name of Mentor: Name of Student :

Review No: Date of Review:

Total /40
 Please add any further comments below (continue on other sheets if necessary).

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Student Work Placement Guide - Version 2.3.3

Appendix I: Consolidated Placement Assessment Guide

Placement Company:

Name of Mentor: Name of Student :

Review No: Date of Review:

Mentor’s Student Supervisor’s TOTAL

mark report mark

Marker 1 /30 /50 /20

Moderated Mark /30 /50 /20

Agreed marks /30 /50 /20 %

for the
board.

Please indicate your concerns/comments:

Signatures of markers:

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 Student Work Placement Guide - Version 2.3.3

Appendix J: Placement Mentor's Evaluation Report

Placement Company:

Name of Mentor: Name of Student :

Review No: Date of Review:

Please give a score 1 to 5 to the following criteria (1 = very bad, 5 = very good).
Please follow these up with written comments where you feel it is appropriate.
Criterion Mark

Satisfaction with the manner in which the project was conducted by the student.

Professionalism of the student.

Preparedness of the student (for meetings, etc.).

Level of knowledge displayed by the student.

Level of enthusiasm (commitment) displayed by the student.

Ability of student to work autonomously.

Ability of student to take direction (when appropriate).

Would you be interested in taking new Interns in the future? Yes/No

If “yes” please briefly identify the areas of interest.

Areas of interest:

If “no” please briefly provide let us know why.

Please add any further comments below (continue on other sheets if necessary).
Appendix K: Placement Registration form

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Student Work Placement Guide - Version 2.3.3

Placement Registration Form

Student Name CIS No.

Contact No: Gender:

Company Details

Company Name: Address: Telephone No: Location:

Mentor

Name: Department: Position: Contact No:

(If different from
company’s)

1) Please indicate (circle) area(s) attached in of your interest below:

ICT Area

1. Databases

2. User Support

3. Networking

4. Software development

5. Web technologies

6. Consultancy

7. Other(s) [specify]

7.1
__________________

7.2
__________________

7.3
 __________________

For official use only:

Approved by ______________________________ Date:

_______________ Authorised by ____________________________

Date: _______________ Assigned Supervisor:

________________________

Student’s Signature Date

Appendix L: Memorandum of Agreement

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Student Work Placement Guide - Version 2.3.3

Placement Program
Memorandum of Agreement
Computing and Information Systems Department
Botswana Accountancy College
Phone: 2410558 (F/Town), 3953062(Gabs)
Fax: 2410534 (F/Town), 3904103(Gabs)

Please fill out form completely and return to the student services (Placement
Committee).

Student Name: …………………………………………. CIS#:……………………………

Student Email (During Placement or most used): ……………………………………….

Location:……………………… Phone#:………………….. Fax#:………………………...

Work Placement Mentor Name: ……………………………….. Phone#: …………………..

Work Placement Mentor Postal Address:

…………………………………………………….. Work Placement Mentor Email:

………………………………… Fax#: ……………………..

College Work Placement Supervisor Name: …………………… Phone#: ………………..

College Work Placement Supervisor Email: ………………………Fax#:

…………………..

Start Date of Placement: ………………………..(DD/MM/YYYY)

Learning Objectives
• To provide the student an opportunity to apply theory to practice. • To

enhance the student’s understanding and knowledge of the Information

Communication Technology (ICT) Industry.

• To help clarify the student’s career goals by giving the student a career

experience within an ICT company.

• To develop relationships with ICT professionals who may aid the student in

finding future employment.

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Student Work Placement Guide - Version 2.3.3

• To assess the student’s ability to apply discipline-related knowledge to the field

(Student Outcomes Assessment)

Responsibilities of Intern (brief description of expectations and duties to

performed):
……………………………………………………………………………………………………
…
……………………………………………………………………………………………………
…
……………………………………………………………………………………………………
…
……………………………………………………………………………………………………
…
……………………………………………………………………………………………………
…
……………………………………………………………………………………………………
…
……………………………………………………………………………………………………
… ……………………………………………………………
Responsibilities of Placement Company (create learning environment, etc.):
...........................................................................................................................................
. .........................................................................................................................................
... .......................................................................................................................................
..... .....................................................................................................................................
....... ...................................................................................................................................
 ......... .................................................................................................................................
........... ...............................................................................................................................
............. .............................................................................................................................
............... ..............................................................................................................

Signatures:

Student :……………………………………………… Date: ……………………………

Placement Company Rep:…………………………. Date: ……………………………

College Placement Supervisor: …………………….. Date: ……………………………

Appendix M: Communication Structure

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Student Work Placement Guide - Version 2.3.3

College Placement
Supervisor
Placement Committee

Student
Placemen

t Coordinator
Appendix N: Learning outcomes
Placement Mentor

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Student Work Placement Guide - Version 2.3.3

At the end of this module, students have to be able to:

1. Apply theoretical ICT concepts into practice.

2. Give post Knowledge about ICT system(s) used at their workplace.

3. Critically evaluate the implemented ICT system.

4. Have built professional rapport within the environment they are attached.

5. Give honest self-appraisal of their Placement work.

Appendix O: Complaint Form

Full Name of the complainant (intern): ______________________________

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Student Work Placement Guide - Version 2.3.3

Email: ________________________________________

Fax #: ________________________________________

Placement Company:

____________________________________________ Date:

_________________________(DD/MM/YYYY)

College Supervisor: _____________________________________________

Complaint description:
..........................................................................................................................

. ........................................................................................................................

... ......................................................................................................................

..... ....................................................................................................................

....... ..................................................................................................................

......... ................................................................................................................

........... ..............................................................................................................

............. ............................................................................................................

............... ..........................................................................................................

................. ........................................................................................................

................... ......................................................................................................

.....................

Signature (Student): ___________________________________

 Appendix P: Complaint Response Form

Note: This form should always be attached (stapled) to the related Complaints form.

43
Decision:

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Student Work Placement Guide - Version 2.3.3
Date: ___________________(DD/MM/YYYY)

..........................................................................................................................

. ........................................................................................................................

... ......................................................................................................................

..... ....................................................................................................................

....... ..................................................................................................................

......... ................................................................................................................

........... ..............................................................................................................

............. ............................................................................................................

............... ..........................................................................................................

................. ........................................................................................................

................... ......................................................................................................

.....................

Signatures:
Signature (Placement

Supervisor):_____________________________ Signature

(Placement Coordinator):_____________________________

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 Student Work Placement Guide - Version 2.3.3

Appendix P: Student Feedback Form

Name of the Placement Company:

Please tick ✓ a rating for the following questions. Follow these up with written comments where
you feel it is appropriate.
Supervision None Poor Satisfactory Excellent

Regarding your academic supervision.

access to:

Quality of support given during Placement.

quality of support given in finding

Placement Company

Quality of support given in practical aspects.

quality of support given in producing

Student Work Placement report

Supervisor Support Good features (list a maximum of three):

Supervisor Support features requiring improvement (list a maximum of three):

Placement Company Support None Poor Satisfactory Excellent

Access

quality of support given

Placement Company Support Good features (list a maximum of three):

 Placement Company features requiring improvement (list a maximum of three):

Reviews None Poor Satisfacto Excellent

ry

Review Feedback

Usefulness of First Review

Usefulness of Second Review

Reviews: Good features (list a maximum of three):

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Student Work Placement Guide - Version 2.3.3
Reviews: features requiring improvement (list a maximum of three):

Self-Appraisal

What do you think you’ve gained from doing your Placement?

In hindsight, what would you have done differently?

What additional support would have been useful (if any)?

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 Name of the Internship Company:

Appendix Q: Mentor Feedback Form

BSc (Year 3)
Student Work Placement Guide - Version 2.3.3

Would you be interested in taking new Interns in the future? Yes/No

If “yes” please briefly identify the areas of interest, and provide contact details for us to
follow up.

Areas of interest:

If “no” please briefly provide let us know why.

Please add any further comments below (continue on other sheets if necessary).

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Student Work Placement Guide - Version 2.3.3

Appendix R: Placement letter

School of Computing and Information Systems

To Whom It May Concern

15th October 2015

Dear Sir/Madam,

RE: REQUEST FOR Student Work-Placement:

This letter serves as a request for work-placement for our student, as named above, within your
organisation, under the ICT or related-skills department or section. Work-placement constitutes 100% of a
60 credit year 3 semester two module.

The work-placement period for which we are making this request is scheduled to commence on the 22 nd of
January 2016 and to last until the 10th of June 2016. The rationale behind work-placement is to enhance
the theoretical and practical prowess of the student through industry exposure and real-life practical
applications. This would in turn enhance the student‘s industry-relevant skills, including business etiquette
and professionalism. At the same time the student is expected to be assertive and not shy away
from providing “fresh” views or ideas that leverage on his/her unexploited knowledge, to your business.
Botswana Accountancy College provides both life cover and indemnity insurance to cover any incident or
injuries which might occur during the Placement.

Please do take note that there will be no obligation for your organisation to remunerate the student during
the period she/he will be attached to your organisation for work-placement. Such an incentive to the
primary objective of skills-acquisition can be offered at the organisation's discretion. Furthermore, kindly
note that once the student is offered work placement within your organisation, it is our intention to formally
engage with your organisation and share with yourselves our envisaged assessment model for the
student as well as get your ideas on how we could further improve on this initiative as we progress into
the future.

We look forward to your invaluable contributions towards developing a relevant and productive human
resource for our national economy, regional economy and global economy.
As always, we count on your assistance.

Yours faithfully

Gape Maplanka
Work Placement Coordinator
School of Computing and Information System

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Student Work Placement Guide - Version 2.3.3

Appendix S: Placement Mentor’s Evaluation Report Form

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Appendix T: Definitions and Terminology

Abbreviations
The following abbreviations are used throughout this guide:

BAC: Botswana Accountancy College

CIS: Computing Information Systems

Definitions
The following terms are used throughout this guide:

Placement Company: the Company the intern is employed during their

Placement.
College Placement Supervisor: A (BAC) staff member designated by the
CIS Department to monitor, guide, supervise, evaluate and assess the intern’s
work during their Placement.

Placement Mentor: An employee at the Placement Company who has been

selected to guide, monitor and supervise the intern.

College: Refers to Botswana Accountancy College (BAC)

.
Student: A student is a college undergraduate student gaining supervised
practical experience in their chosen field of endeavour through a Placement.

Placement: A year 3 supervised field experience, usually SIX (6) months

period during a semester in which an intern works on a full-time basis at
Placement Company. The Placement Company provides the intern with
opportunities to acquire the necessary learning experience, skills and
knowledge in a particular field.

Placement Committee: This committee sets the direction and policy with
regard to the Placement program, and acts as a discussion forum to address
any issues raised by interns, mentors, College Placement Supervisors and
Work Placement Committee concerning the Placement program. All College
Placement Supervisors are by default members of the Placement Committee.

Student: A year 3 student expecting to be placed at a Placement company.

Placement Program Coordinator: A college staff member or assigned to

oversee and monitor the Placement program, including the provision of
guidance and support to participating parties (i.e. intern, College Work
Placement Supervisor and mentor). In addition, the Placement Program
Coordinator functions as a College Placement Supervisor.

Placement committee: a body within CIS responsible for securing students

Placement.

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