Professional Documents
Culture Documents
Status: Completed
Table of Contents
Stakeholders: ............................................................................................................................................................. 4
Communication Plan: ................................................................................................................................................. 4
Introduction ....................................................................................................................................................................... 5
! Objective ...................................................................................................................................................................... 5
! Purpose of document .................................................................................................................................................. 5
! Project Scope ............................................................................................................................................................... 5
Requirements Priority Matrix ........................................................................................................................................ 6
Operation overview - DSV – Technogym ....................................................................................................................... 6
Users of DSV – Technogym ............................................................................................................................................ 7
Scope of Work .................................................................................................................................................................... 8
DSV – Technogym proposed System | Scope of Work .................................................................................................. 8
Final Modules ............................................................................................................................................................. 8
In general features ......................................................................................................................................................... 9
User Management .......................................................................................................................................................10
Master/ Configuration Modules /................................................................................................................................11
Document Type ............................................................................................................................................................11
Warehouse ...................................................................................................................................................................11
Asset Management ......................................................................................................................................................12
Vehicle......................................................................................................................................................................12
Vehicle Type .............................................................................................................................................................12
Item Management .......................................................................................................................................................14
Item Integration ...........................................................................................................................................................14
Order Management .....................................................................................................................................................15
Order Creation .........................................................................................................................................................16
Order Integration .....................................................................................................................................................17
Order Splitting ..........................................................................................................................................................17
Order Reschedule ....................................................................................................................................................17
Order Cancellation ...................................................................................................................................................17
Order Capacity Planning ..........................................................................................................................................17
Attach Document .....................................................................................................................................................17
Trip Management ........................................................................................................................................................18
Trip Creation ............................................................................................................................................................18
Trip Editing ...............................................................................................................................................................19
Trip And Resource Planning .........................................................................................................................................20
Planning Template Management ............................................................................................................................20
Planning Trips ...........................................................................................................................................................21
Team Fero
Communication Plan:
• Microsoft Teams for workshop meetings
• Group email for email communication: dsv_technogymsupport@fero.ai
*Note: All Email communication should have above group email address to track all email communications at
one place.
Objective
DSV seeks to utilize the system provided by FERO to effectively manage their operations and track the delivery of
Technogym products.
Purpose of document
The objective of this document is to collaboratively establish a system description for the client's desired workflow
and solution. It will serve as a blueprint for configuring Fero's product, including any customization, but only if explicitly
stated and agreed upon within this document.
Project Scope
Please refer to the Master Service Agreement (MSA).
Count Remarks
Transporters ~2-3 DSV is not having their own vehicles or drivers. However, they will
Majorly be using 3rd party vehicles.
DSV team has hired Team on lease for long period of time, so pro-
posed system should treat team as their own asset(resource)
• Platinum
• Silver
• Gold
• Bronze
- Sales dashboard
- Order create/edit/view.
- Order/ task tracking
Based on BRD workshop and focused Interview session, we have identified As-is operation setup and below features
and functionality were Identified to be implemented in the To-Be system.
Final Modules
• Dashboard and BI/KPI Reports
• User Management
o Technogym Users
o DSV Users
o Drivers
• Master/ Configuration Modules
o Warehouse
o Packaging type
o Milestones
o Document Type
• Asset Management
o Vehicles
o Vehicle Type
• Order Management
• Order Integration Logs
• Trip Management
• Items Management
• Items Integration Logs
• WhatsApp/Email Notification
o Data Representation: The list pages should display 15 records at a time, and users should have the
option to change the number of visible records from a dropdown menu. The available options for
selection should include 10, 15, 20, 50, and 100. Depending on the selected number of records, navi-
gation page numbers should be displayed to assist users in navigating through the data.
o Filters: Users should have the capability to filter the data according to their specific requirements..
o Sorting: Users should have the ability to sort both text fields and numeric data in ascending and de-
scending order.
o Data Import: Users should have the capability to perform bulk uploads of data into the respective
modules.
o Data Export: Users should have the ability to export data in various formats such as Excel, PDF, and
CSV.
• UI/UX:
• Detail View: DSV users should have the ability to extract all statistical information and perform data validation
directly from the same screen.
▪ E.g., When users access the Customer company detail view, they should be able to view rele-
vant documents, statistics, customer pickup and delivery orders along with their respective
statuses, as well as active contracts.
• User Access: Admin user can access all users in the system and create, update users’ details including their
credentials.
• User Logs: Users should be able to access logs and review User modification logs.
o Logs should include (created by, created time, updated by, updated time, log description).
• User Status: Active and Inactive Users status.
Document Type
• Use case:
o Users should be able to create new Document Type.
o Users should be able to Edit new Document Type.
o Users should be able to view Document Type’ details and see logs.
• Users should have the ability to create document types that can be used across multiple modules for attaching
documents. These document types can include various categories such as Customer company contracts, Trans-
porter company contracts, Orders PO/Customer Picklist, gate pass, and Driver license.
Warehouse
• Use case:
o Users should be able to create new Warehouse.
o Users should be able to Edit new Warehouse.
o Users should be able to view Warehouse’ details and see logs.
• The Warehouse module will assist the operations team by allowing them to select the warehouse location as
the delivery or pickup location when placing an order. This feature helps to reduce the need for manually
entering the address information.
• Users should have the ability to create vehicles that will be utilized in their operations. This feature allows
users to input and manage information related to the vehicles they use.
• The DSV team possesses their own vehicles, which are utilized for both internal and occasional external move-
ments. DSV users should be able to create and manage their own vehicles specifically for internal movements
within the organization.
Vehicle Type
• Use case:
o Users should be able to create new Vehicle Type.
o Users should be able to Edit new Vehicle Type.
o Users should be able to view Vehicle Types’ details and see logs.
• Primarily items will be come through WMS Integration. However, DSV users should be able to create Prod-
uct/ Items with the payload, CBM (Cubic Meters) capacity and item dimensions.
• Operations: Admin should be able to enter product details. There is NO scope for Item scanning for
onboarding. And once the item is added the user cannot update or remove it as it is going to use in the
multiple orders.
Item Integration
• The integration of items will be carried out using the WMS system. There are two available approaches to
synchronize the item master with WMS:
o Exporting item details from WMS and subsequently importing them into the system provided by Fero.
o Synchronizing the item master by utilizing API endpoints.
• The decision regarding the item integration process should involve both IT teams (Fero and DSV). Additionally,
it is necessary to determine which method will be adopted for the integration.
• The process of creating orders is an essential task for the DSV team as it allows them to record their oper-
ations and enables various individuals, such as Technogym users, drivers/teams, and salespeople, to carry
out specific tasks based on their roles and monitor the progress of the orders.
• When the DSV team receives a customer request for pickup, delivery, or shifting, their first step is to place
an order in the Warehouse Management System (WMS). The order creation process takes place in FERO
through integration, allowing seamless transfer of information between systems.
• If there is a failure in the order creation process, the user can locate the failed order in the Order Integra-
tion log. From there, they can review the details of the failed order, make any necessary modifications or
corrections, and then proceed to create a new order based on the updated information.
• Based on provided details order is created for
• If the installation cannot be completed on the same day as the delivery, the process involves creating a
separate installation order that is based on the complete delivery order. This means that once the delivery
order has been fulfilled, an installation order is generated to schedule and initiate the installation process
later. This allows for the efficient handling of deliveries and installations as separate but interconnected
operations.
Order Splitting
• The Order Splitting functionality is utilized in situations where an order is too large to be accommodated
within a single vehicle.
Order Reschedule
• System allows users to reschedule order, If order status is completed or cancelled, User CAN NOT Resched-
ule the order.
• On success of Rescheduled orders, Order status MUST change to “unassigned”.
Order Cancellation
• System allows users to cancel order, If order status is completed, User CAN NOT cancel the order.
• On success of cancellation of orders, Order status MUST change to “cancel” and no major operations al-
lowed on that order.
Attach Document
• 1. DSV Users can add multiple documents, including documents, PDFs, and image files, to a single order with
a maximum file size of 2 MB.
• 2. The attached document feature enables the attachment of various operation-related documents such as
POD, proof of installation, proof of inspection, and work order forms.
• Trip management is the module which allow user to manage the single trip with respect to single orders or
multiple orders.
• Master management of trips and their complete life cycle
Trip Creation
• Users can generate the trip and allocate it to the created orders, including the assignment of the team (drivers)
and vehicle.
• User can edit trips to accommodate any changes in order amendments, order sequence, or cancellations.
• The trip can only be edited while it is still in the scheduled state.
NOTE: Please note that the purpose of the above content and image is to serve as a representation of the potential
dashboard and reports. It is essential to have a discussion regarding these features. The dashboard and reports can be
customized according to the specific requirements of the client before initiating the project.
In case of above design is not visible, kindly find link from Diagram Workflow Design
Platform Scope
Android Prototype Design
Language Only ENGLISH
Mobile Application workflow is as demonstrated in the BRD session. [Status Quo] on Prototype Design.
Expected features.
1. Teams (Drivers) must attach the proof of completion on each milestone. Order CANNOT mark as complete
until driver uploads the POD.
Integration
There is scope of Integration with a 3rd party software or service providers (Cargowrite WMS).
Migration
There is NO migration of past data which needs to be updated in system by FERO team.
• Dashboard
• BI/KPI reports
• Notification content and when it should be sent out.
Your signature below indicates your acceptance of the contents within the sections of this document specific to your
expertise and the acceptance of the stated scope and solution. It does not mean that you will not have additional
questions/concerns during the construct/testing phases.
Abhilash Achuthan
External Approver: - DSV
Manoj Kumar - DSV
Renante Cruz - DSV
Karteek Raghu - DSV
A = Approved with No Changes, C = Approved with Minor Changes
*Note: Any module or feature is not on the BRD document are subject feasibility study and internal external sign-off
for time and efforts estimation with KAM team.
Change History
Version Number Name of Changer Short Description of Date of Change
Change
The BRD sign-off certificate is a document that serves to confirm that a project requirement is captured as per client’s
need.
By signing the certificate both parties are agreeing on,
1. Features, Changes, Amendments, Integrations as mentioned in the BRD has been designed and will
implement based on the document only, testing will thoroughly perform with dummy data on UAT (User
Acceptance Testing) by relevant stakeholders and result are in acceptance criteria.
2. Product Demo & Training - Pertinent details about the product, User manual, video content will be
given before UAT sign-off.
3. Any Outstanding Issues/ dispute has been managed through support tickets as per the SLA mentioned
in MSA between the both the parties. New developments are subject to feasibility studies and time and
effort are excluded from the current implementation.
4. Production server set up as per the requirements and discussed during UAT sign-off.
6. By signing certificate, Project status is marked as in IMPLEMENTATION. Primary point of contact is
Key Account Manager and Product Manager.
It is certified to the best of our knowledge that the features, changes, amendments, integrations as mentioned in the
BRD have been tested functionally with dummy data. Any technical issues will be managed as per the Appx SLA within
Master Subscription Agreement between Fero and the Partner.
FERO Stakeholders
*Sales
Representative
*KAM
Representative
*Product
Representative
** Note:
1. Any change in stakeholder details will be notified through the official email address for both parties.
2. A support account will be created and shared with the stakeholders.
3. A monthly review meeting will be set up by the KAM team.
4. Always welcome for Feedback/appreciation (positive/negative) to KAM team.
5. New Enhancement/ Change request will be planned and communicated via email when it will be re-
leased on production.