Ministry of Children, Ministère des Services

Community and Social Services à l’enfance et des Services sociaux et

CENTRAL REGION communautaires
RÉGION DU CENTRE

April 25, 2022

MEMORANDUM TO: Executive Directors, Transfer Payment Recipients

FROM: Karen Singh

Director, Central Region

SUBJECT: Passport Program - Permanent Wage Enhancement

I am writing to share some important information with you about the Passport program.
The government is making the wage enhancement for personal support workers and
direct support workers who provide services to support people in hospitals, long-term
care, home and community care and social services permanent.

Further to the permanent wage enhancement, additional funds are being made available
to those in receipt of funding through the Passport program. This new funding will help
program recipients continue to support their needs, including purchasing support worker
hours.

Effective July 1, 2022, all program recipients will receive an increase to their annualized
program funding allocation amount. The funding allocation increase is not specific to
direct support workers wages and program recipients will be able to use their funding on
any admissible expenses per the Passport program’s guidelines.

In the interim, Passport recipients can continue to access funding through the same
process as the temporary wage enhancement until June 30, 2022 by submitting claims
through the regular claim process for the $3 per hour top up for any hours worked during
the period of October 1, 2020 to June 30, 2022. Similar to the temporary wage
enhancement, the $3 per hour top up on claims submitted up to June 30, 2022 will not
come out of recipients’ annual Passport authorization.

All claims must be submitted by June 30, 2022. Any claims submitted for hours
worked, or submitted, after June 30, 2022, will be reimbursed solely out of the recipient’s
available Passport authorization.

Questions
The materials attached are provided to support transfer payment recipients in answering
questions from families about the wage enhancement.

6733 Mississauga Road, Suite 200, Mississauga ON L5N 6J5 6733 rue Mississauga, bureau 200, Mississauga ON L5N 6J5
Tel.: 905-567-7177 or 877-832-2818 Tél.: 905-567-7177 ou 877-832-2818
17310 Yonge Street, Unit 1, Newmarket, ON L3Y 7R8 17310 rue Yonge, unité 1, Newmarket, ON L3Y 7R8
Tel.: 905-868-8900 or 877-669-6658 Tél.: 905-868-8900 ou 877-669-6658
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Updates will also be available at the ministry’s website:

https://www.ontario.ca/page/developmental-services-program-news-and-program-
updates

Should you have any questions or concerns, please contact your regional leads, Diana
Li at Diana.Li@ontario.ca or Salima Hussein at Salima.Hussein@ontario.ca.

Karen Singh
Director, Central Region

6733 Mississauga Road, Suite 200, Mississauga ON L5N 6J5 6733 rue Mississauga, bureau 200, Mississauga ON L5N 6J5
Tel.: 905-567-7177 or 877-832-2818 Tél.: 905-567-7177 ou 877-832-2818
17310 Yonge Street, Unit 1, Newmarket, ON L3Y 7R8 17310 rue Yonge, unité 1, Newmarket, ON L3Y 7R8
Tel.: 905-868-8900 or 877-669-6658 Tél.: 905-868-8900 ou 877-669-6658