This take-home-exam is designed to allow you to show your ability to make use of concepts we

have discussed in class and to demonstrate your ability to apply the relevant materials in support
of your ideas. An answer that regurgitates class discussion or course material will not earn a
passing grade. Your answers must reflect clarity of thought, your use of specific examples to
support your ideas and your ability to clearly explain how your examples relate to the
requirement of the question.
1. Format/length requirements are as follows:
· One-inch margins on all sides
· 12 pt Times New Roman font
· All responses must be typed, double-spaced, and numbered.
· Cite the sources using APA referencing Format
2. Kindly answer all the questions and submit your answers in MOODLE.

3. Your answer script/s will be checked by Turnitin plagiarism software. Make sure that you
keep a good citation for each reference you used in this take home exam

PLEASE ANSWER ALL FOUR (4) QUESTIONS. TOTAL 100 marks

Question 1
Emotions in the Workplace.
Emotions have profound effect on almost everything we do in the workplace. This is a strong
statement and one that you would rarely find a decade ago in behavioral science research. Until
recently behavioral science experts assumed that a person’s thoughts and actions are governed
primarily by conscious reasoning (called cognition).
Yet, groundbreaking neuroscience discoveries have revealed that our perceptions, attitudes,
decisions and behavior are influenced by both cognition and emotion. In fact, emotions may have
greater influence because emotional processes often occur before conscious cognitive process
and consequently, influence the latter. By ignoring emotionality, many theories have overlooked
a large piece of puzzle about human behavior in the workplace.
 (Adopted from Mc Shane & Glinow , 2012 ,Chapter 4,Organisational Behaviour ,
pg.99)
Based on the scenario:
a. Describe “cognitive dissonance” and “emotional dissonance”. Provide appropriate
examples for each.
(9 marks)
b. Explain the usefulness of applying the four dimensions of emotional intelligence in
addressing human issues within the competitive environment today.
(16 marks)

(25
marks)
Question 2
Team is a group of people working together to achieve the same goal (McShane & Glinow,
2013). In order to have good team performance, it is important for managers to understand team
development process.
a) Define virtual teams.
(9 marks)

b) Describe FOUR (4) success factors in virtual teams.

(16 marks)
(25
marks)
Question 3
An organisational decision making is the conscious process of making choices among
alternatives with the intention of moving toward some desired state of affairs. (Glinow, 2012).
Most business leaders would likely say that effective decision making involves identifying,
selecting, and applying the best possible alternative. In other words, the best decisions use pure
logic and all available information to choose alternative within highest value.
a. Contrary to the rational choice paradigm, decision makers aren’t completely honest with
themselves when evaluating the effectiveness of their decisions. In addition to post decisional
justification, people poorly evaluate their decision outcomes due to escalation of commitment.
Explain FOUR (4) reasons why managers poorly evaluate their decision outcomes due to
escalation of commitment.
(16 marks)
b. Employee involvement may lead to higher decision quality and commitment. Discuss
THREE (3) contingencies of employee involvement in decision making process.

(9 marks)
(25
marks)

Question 4
“Leadership involves followers’ perceptions about the characteristics, values, and influence of
people they called leaders. This perception of leadership values is collectively called implicit
leadership theory” (Glinow, 2010).
In view of the above,
a. Highlight the differences between “leadership prototypes” and “romance of leadership
effect”.
(9 marks)
b. Explain FOUR (4) main issues faced by many CEOs today in managing the effects of
cultural values on leadership.

(16 marks)
(25
marks)
-END OF TAKE HOME EXAM QUESTION-