NONGLAM UNIVERSITY

FACULTY OF FOREIGN LANGUAGES

BEHAVIOUR ORGANIZATION
Mid – Term Test
Duration: 60 minutes

Full name: …………………………

Class: ………………………………
Student’s Code: …………………...
Date: ………………………………
I. Answer the following questions
1. What is organizational behavior?
2. How many types of values are there in behavior? The differences between
quantity of life and quality of life for assessing cultures values?
II. The following situations are true (T) or false (F)
1. Prejudice is an unfriendly and negative opinion or leaning formed without
reasonable grounds or before sufficient knowledge.
2. Stereotype is an over-generalized belief, not often negative, about a
particular category of people.
3. Main goal of eliminate prejudice is to create an atmosphere in which
everyone can flourish and maximize their potential.
4. A situation in which an individual is confronted by divergent role
expectations is called Role Expectations
5. Organizational chart creates a clear visual depiction of the hierarchy and
ranks of different people, jobs, and departments that make up the
organization.
6. Horizontal communication is the flow of messages across individuals and
groups on the same level of an organization
7. Keys to power include importance, scarcity and non-substitutability
8. Organizational commitment is an employee’s psychological attachment to the
organization. They who are committed to the organization feel, but do not
need to care about organization’s goals.
 9. A system of shared meaning and common perception held by members of an
organization,
which distinguishes it from other organizations is called Organizational Culture
10. A process in which two or more parties exchange goods or services and attempt to
agree upon the exchange rate for them is called Negotiation

III. Finish the following situations

Draw the Quality Circle Operates for teams work.

- Problem Selection
- Solutions reviewed
- Problem identification
- Problem review
- Decision
- Solutions recommended

IV. Choose the best answer

CENARIO 11-2
Your organization is considering the use of team decision making. You have read extensively
in theliterature and are trying to inform your manager about the advantages and disadvantages
of groupdecision making.
1. Referring to SCENARIO 11-2, you should expect to find that:
a) group decision making will not be viewed as legitimate.
b) group discussions will be shared equally.
c) group decision making will be faster.
d) group decision making will be more efficient.
e) there will be increased acceptance of the decision.
 2. Referring to SCENARIO 11-2, you should expect a weakness of group decision making
to be:
a) Making the decision will be more time consuming.
b) The decision will probably be of a lower quality.
c) Employees will be less accepting of the decision.
d) Less complete knowledge and information will be forthcoming.
e) There will be less diversity of views and opinions.

3. When group members exaggerate the initial positions that they held concerning an
issue in
discussion, the group has experienced:
a) group demography.
b) groupshift.
c) groupthink.
d) group rationalization.
e) group process.

4. Which type of decision-making group is most committed to the group solution?

a) electronic
b) interacting
c) nominal
d) computer-assisted
e) brainstorming

SCENARIO 11-6
You are the manager of a development group in a large computer software company. You have
decided that it is important for your group to understand the many ways that ethical decisions can
be
made and are designing a training program on the subject of ethics.
5. Referring to SCENARIO 11-6, you will probably emphasize which criterion since it is
the
decision criterion which currently dominates business decision making?
a) synectics
b) rights
c) justice
d) utilitarian
e) moral development
6. Referring to SCENARIO 11-6, you decide to teach the group about the importance of
making decisions consistent with fundamental liberties and privileges. You are planning to
focus on which criterion?
a) justice
b) conformity
c) privilege
d) utilitarian
e) rights
7. Referring to SCENARIO 11-6, if you choose to attempt to explain ethical and unethical
behaviour, you will include:
a) management principles.
b) project management principles.
c) escalation of commitment.
d) paradigm shift.
e) stages of moral development
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