RAHUL

DHALIYAN
EXECUTIVE CUSTOMER SERVICE

+91 9033115964

rahuldhaliyan05@gmail.com

CAREER OBJECTIVE
VADODARA,GUJARAT
To work for an organization who provide
me the opportunity to improve my skills
and knowledge to growth along with
the organization objective.
EXPERIENCE
ABOUT ME
INTERGLOBE AVIATION (INDIGO) LTD
Age : 25
Vadodara Internation Airport
Sex : Male
2019 - 2023
Nationality : Indian
Marital Status : Single Experience of handling passenger during delay or cancelled flights.
Height : 170cms Excellent Ability to analyse and interpret the needs of passengers
Weight : 66 kgs and offer appropriate solution.
Passport No : T6038718 Remarkable skill in operating of computer and software at Ticket
Reservation counterand Counter desk.
Handling of Cash Inventory and Payable outstanding.
Misshandling Baggage handling with system and follow-up with
LANGUAGE
passesngers.
Baggage Makeup Area Handling with there equipments.
English Assistance passanger for Boarding and Deboarding from Aircraft
Hindi System Software for Check-in i.e Gonow & Navigator ID.
Gujarati Encorage Station NPS Awareness for better growth.
Marathi Work with internal departments to meet passengers needs listen to
customers, understand their needs, and resolve
customer issues.
EDUCATION Appropriately escalate customer dissatisfaction with managerial
team.
MAHARAJA SAYAJIRAO UNIVERSITY
Bachelor of Commerce REWARDS & ACHIEVEMENTS
Completed in 2018
Awarded for Employee of the month for provide an
HIGHER SECONDARY EDUCATION BOARD exceptional service to passenger by exceeding
VADODARA , GUJARAT expectations in Jan 2023.
Completed in 2015 Awared for making the presentation for the station in
Aug 2022.
SECONDARY EDUCATION BOARD
Awarded for Best Grooming Star at the station in Aug
VADODARA , GUJARAT
2020 & 2021.
Completed in 2013
Awarded for Nil LWPs maximum planned leaves Nil
Sick Leave in 2020 & 2021.
Awarded for helping the other department while
canceled & delayed flight and operations.