CHANCHAL KUMAR MAHATO

SENIOR ASSOCIATE
CENTRAL RESERVATIONS,ITC HOTELS

PERSONAL PROFILE

To have a growth oriented & challenging career, where I can

utilize my knowledge and skills for the growth of the
CONTACT ME AT
organisation for achieving its objectives and also enhance
Vill-Simulberiya, Ward No- my experience through continous learning and team work.
04,Po-Dhandra, District-
Jamtara,PIN CODE-815351
State-Jharkhand.
WORK EXPERIENCE

chanchalmahatojmt@gmail.com SENIOR RESERVATIONS AND SALES ASSOCIATE

Praxis Services Private Limited | April 2021-Till Date
https://www.linkedin.com/in/c Working as a Senior Reservation and Sales Associate at
hanchal-kumar-4676b7163 Guest Contact Center ITC MANESAR.

CONTACT NO-7980544427
SENIOR GSA |FRONT OFFICE
The Lalit Great Eastern Hotel,Kolkata | Feb 2020 - Oct 2020
SKILLS SUMMARY
Managing the people and the guests was an essential
Hotel Operations responsibility of this job role.
Report to the Duty Manager and assist him with the daily
Rooms Division Management operations.
Handling guest requests and ensuring that the request is
Knowledge of Opera completed within the desired time frame.
Ensuring Guest's stay to be comfortable and memorable
Front Office Operations one.
Regular inspection of the scheduled cleaning across the
Cost control and budgeting hotel premises.
Assisting in front Office Operations like check in , check
Art & Craft and Calligraphy out, billing, C Form filling, updating guest profile,
maintaining records and files etc.

GSA |FRONT OFFICE

Trident Bhubaneswar| July 2018 - January 2020
Taking care care of the guest arrivals and ensuring their
proper welcome.
Providing luggage assistance to the guest.
Assisting the guests with check in formalities.
Settling the bills of the guest and ensuring fond farewell.
Cross checking all the financial transactions that
happened during the day and then do the Micros and
Opera Audit.
 The Park Hotel, Kolkata | June 2016 - Oct 2016.
AWARDS RECEIVED
Team of the Quarter Award by
The Oberoi Group. (2019)
Letter of Appreciation by the
General Manager at the Wild
Flower Hall, Shimla- an Oberoi
Resort. (2019)
(Industrial Exposure Training)
Worked in all the major four departments- Food &
Beverage Service, Food Production , Housekeeping and
Front Office.
I was also appreciated and awarded by the Director of
Housekeeping for descaling the kettles in all the 149
rooms across the hotel.
Also participated in the theme decoration during Durga
Puja celebration at hotel.
Assisted guest in getting luggage to the room, providing
room orientation to the guest upon check in, updating
registration cards of the guests, providing relevant
information about the city to the guest and arranging
vehicle for the guests.

EDUCATIONAL HISTORY

INSTITUTE OF HOTEL MANAGEMENT,KOLKATA

Bachelor of Science in Hospitality and Hotel Administration
| July 2015 - June 2018
Percentage- 72.00%
Was guided and groomed by an efficient team of highly
qualified and experienced faculty.
Studied all the generic subjects of hospitality and hotel
management.
Attended 17 weeks of IET at The Park , Kolkata and also
attended several casual trainings at The Oberoi Grand,
Taj Bengal and ITC Sonar Bangla.
Project planning, coordination, and communication
Participated in college events like Gourmet Nite, Annual
Sports Day and cultural events.
Member of Anti Ragging Squad.
Appointed as the incharge of the Hostel Mess Committe.

S.S.S.S.S. GURUKULAM, DHANBAD

Intermediate Science (CBSE) | June 2012- May 2015
Percentage: 69%

SAVITRI DEVI DAV PUBLIC SCHOOL,JAMTARA

Matriculation (CBSE) | 2012
Percentage: 91.2%
LANGUAGES KNOWN:
ENLISH- Read, Write & Speak.
HINDI- Read , Write & Speak.
BENGALI-Speak.

HOBBIES & INTERESTS:

CALLIGRAPHY,SKETCHING &COOKING.

SELF DECLARATION

I Chanchal Kumar Mahato, son of Barun Kumar

Mahato, resident of-Vill-Simulberiya, Ward No-
04,Po-Dhandra,District-Jamtara, PIN CODE-815351
State-Jharkhand, hereby declare that the information
provided above is true and correct to the best of my
personal knowledge, information and belief.

PLACE-JAMTARA.
DATE- 20/06/2021.