Jennifer Royan | jaroyan@protonmail.

com | (718) 496-6535

EXPERIENCE
SoundTransit, Seattle, WA January 2022 – PRESENT
Senior Executive Assistant, CIO office
 Authored and edited C-level internal communications on behalf of multiple supervisors.
 Coordinated projects on behalf of Chief of Staff

Pacific Medical Centers, Seattle, WA August – September 2021

Senior Executive Assistant, COO and CMO offices
 Authored and edited C-level internal communications on behalf of multiple supervisors.
 Coordinated legal matters on behalf of respective doctors and team.

Ameriprise Financial, Minneapolis, MN August 2019 – July 2021

Senior Administrative Assistant, AWM LFO and Risk
 Authored and edited C-level internal communications on behalf of multiple supervisors.
 Assisted Collections teams in investigating accounts and monitoring transfer requests.
 Coordinated onboarding and releasing of tri-annual rotations of FLDP staff

Contract Positions
Messerli & Kramer (Executive Legal Assistant to Board Director), Minneapolis, MN June – July 2019
 Created and edited and legal communications using templates; maintained board materials archive.
Equiniti by EQ (Project Manager), Mendota Heights, MN March – May 2019
 Supervised needs of Business Transition Team; streamlined readiness incidents to all impacted users.
 Coordinated and maintained internal BTT checklist utilized by managers, IT and offsite contractors.

J.P. Morgan, New York, NY October 2016 – June 2018

Executive Assistant to Head of Family Coverage Group
 Monitored executives’ calendars, anticipated conflicts, and communicated changes promptly to all impacted parties.
 Created internal SharePoint site for AA Steering Committee, archived administrative communications and events.

Contract Positions
International Rescue Committee, New York, NY July – September 2016
Executive Assistant to SVP, Operations and Strategy
 Managed internal and external correspondence with discretion and sound judgment on behalf of SVP.
Capital Group, New York, NY November 2015 – June 2016
Executive Assistant to SVP of Sales
 Researched clients, created and maintained stock presentations, and assisted with marketing installs for conferences.
Solar Capital Ltd., New York, NY June – October 2015
Executive Assistant
 Coordinated and planned: board meetings and materials, client events/meetings, and external/internal conferences.

BlackRock Financial Advisors, Seattle, WA December 2013 – June 2015

Executive Assistant, Research
 Coordinated and oversaw annual off-site (60+ people) and all bi-monthly team outings/gatherings.
 Created, proofed budget and client spreadsheets, presentations, pitch books and memos.
 Updated client contact information in BlackRock database (SPECTRA).
 Assisted corporate library team in receiving, scanning, e-filing, and adding to searchable database.

Contract Positions
PricewaterhouseCoopers, LLP, Chicago, IL and Seattle, WA September 2012 – December 2013
Project Manager, Conferencing and Virtual Classroom
 Managed tele/video conferences, live training (in-person) and playbacks.
 Maintained global SharePoint compliance worksheets, spreadsheets, and training calendars.
Hennepin County DOCCR, Minneapolis, MN May – August 2012
Office Specialist
 Designed Motivational Interviewing training materials (student and facilitator, companion A/V presentation).
 Created and maintained public SharePoint site for Motivational Interviewing.
Target, Minneapolis, MN December 2011 – April 2012
Assistant to Director of HR
 Maintained annual talent planning and merit materials within HR MAX, SharePoint, Mgmt. Review and eMerit.
 Liaised for the HR Director during medical leave of absence, providing direction to executive teams.

RBC Capital Markets, LLC, New York, NY October 2008 – July 2011
Executive Assistant, Head of US IB, Head of M&A and Head of Consumer Retail
  Created and proofed budget and client spreadsheets, presentations, and memos for internal and external distribution.
 Researched potential clients / investments on behalf of Head of M&A.
EDUCATION
University of St. Thomas, St. Paul, MN December 2000
Bachelor of Arts in Criminal Justice, GPA 3.75

SKILLS
Google & MS Office Suites (advanced); Concur, PeopleSoft, Salesforce, SAP, WorkDay.
Strong results-driven ownership and dedication to team, powerful and tactful communicator, consummate and cognizant problem solver
with strong time management and multi-tasking skills.