CORE QUESTIONS

Good Afternoon Everyone,

Introduction:

Sir first of all I am very thankful that you gave me a chance to appear here and express myself. My Name is
Waqas Ahmed. I joined PARCO as Trainee Engineer in 2009 and currently I am officiating as Group Head in
Electrical Maintenance Section. Here I am responsible to manage complete Electrical System of all Stations &
Terminals of Pipeline Division and to ensure uninterrupted and reliable power supply for smooth pumping
operations.

Prior to joining PARCO, I was working in Pakistan Nuclear Regulatory Authority Islamabad. There I worked for
almost one year. Before that I worked for 6 months as Lecturer in Mehran University. Since I was position
holder in university so I was offered lectureship there.

About my education, I completed my Bachelors in Electrical Engineering from Mehran University in 2007 then
I have completed my Masters in Electrical Engineering in 2014. I remained a position holder throughout my
educational career. I was silver medalist during my graduation study in university.

What are your current Responsibilities?

1. My core responsibility is to manage complete electrical system of all 10 Stations & Terminals of Pipeline
Division and to ensure uninterrupted and reliable power supply for smooth pumping operation. This
includes preventive & corrective maintenance of all electrical installations including 132 kV Grid Stations,
Mainline Pump Motors, Transformers, MV & LV Switchgears, UPS & Battery Chargers etc.
2. Designing & Execution of Projects for improved electrical network reliability and preparing complete
Tender Document for that including equipment specifications, Scope of Work, Bill of Material etc and
supervision during installation, testing and commissioning activities.
3. Inventory Management of Critical Spares.
4. Contracting out major maintenance activities and preparing complete Tender Document for that.
5. Training of Junior Engineers, Technologists and Technicians.
6. Preparing Annual Repair & Maintenance and Capital Projects Budget and its monitoring.
7. I am also actively involved in WOP and MFM MP Projects.
8. Besides I am also working as Deputy Management Representative for Quality Management System for
Pipeline Division.
9. Investigations of critical incidents.
10. We also provide support to other Departments & Disciplines.
11. Review and Analyse Plant Modification Needs, prepare recommendations for Management approvals and
design projects accordingly.

I have almost completed more than 55 projects since my joining in PARCO and for all those projects, we
designed complete Tender Document in-house without hiring any consultant and completed all those projects
timely without any incident and without compromising on quality and within approved timeline & budget.
This includes some large scale projects as well.

We also provide support to other departments. Recently we provided complete support to IT Department and
we in-house designed complete electrical system for new IT Data Centre. We also provided full support to
WOPMP Team during designing, inspection, installation and commissioning phase. I am also thoroughly
involved in MFM MP Project. We are also providing complete support to recently developed Asset Integrity &
Inspection Department.

We work in complete collaboration with Operations Department for smooth pumping operations and to
ensure that required inventory of Crude Oil in MCR is being managed.
How Many persons you are Managing?

I am managing a team of 51 persons which include 6 Engineers, 14 Technologists and 31 contractual staff
posted across different Stations & Terminals of Pipeline Division.

Achievements / Major jobs completed

I have completed more than 55 projects at different Stations & Terminals in PARCO since my joining in 2009.
This includes some large scale EPC projects as well for which we in-house designed complete Tender
Documents without hiring any consultant which saved Millions of rupees for Company. All these projects were
completed Alhamdulillah without any incident, within approved Budget & Timeline and without compromising
on quality.

In current fiscal year we are working on replacement of 6 kV Switchgear Panels at PS-1 Korangi. We have
designed control system in such a way that it will minimize tripping during voltage fluctuation from K-Electric
and almost half of pumping interruptions will be reduced.

We have initiated phase wise replacement of 40 years old Mainline Pump Motors of PS-1 Korangi. In current
fiscal year, we have been working on replacement of 01 No. Motor. This will not only improve reliability of
KMK pumping operations but will also save cost of rewinding of Motors after every 2-3 years.

I initiated idea for replacement of conventional lights with LED Lights which are being replaced since 2015 in
phases. Till date we have achieved saving of Rs. 31 Million in PARCO & Rs. 9.7 Million in PAPCO in terms of
electricity bill.

We completed health assessment of old Power & Distribution Transformers at PS-1 Korangi. Instead of going
simply for replacement of old Transformers based on number of years or age, we have planned
repairing/replacement according to existing condition as per test reports. This will save millions of rupees for
Company.

Replacement of Distribution Transformer of CHQ-I Building after health assessment of existing Transformer for
uninterrupted power supply to CHQ-I Building.

Successful energization of 132 kV Grid Station at PS-6 Kot Bahadur Shah after proper coordination and
resolution of Metering issues with FESCO Authorities. They are really very difficult people to deal with.

Successful commissioning of Mainline Pumps and Motors at PS-6 Kot Bahadur Shah through teamwork with
other disciplines and VSM.

Successfully completed overhauling and removal of Gas Leakage problem of 132 kV SF6 Circuit Breakers at PS-
2, WOTS-1 and WOTS-2 Grid Stations.

We in-house designed complete electrical system for new IT Data Centre at PS-1 without hiring any consultant
and provided complete support during installation, testing & commissioning activities.

I played an active role in designing, execution & commissioning of WOP & MFM MP Projects.

I performed in-house installation and calibration of Interface Card of Gutor Battery Charger at PS-3 for which
OEM declared that it cannot be done by your team and only our qualified Engineer can do it. However we took
initiative and successfully performed calibration of Interface card which resulted in saving of Rs. 1.0 million.

In-house designed and fabricated a DC load bank of 12 KW for load capacity test of battery banks of UPS and
Battery Chargers using old scrap material which resulted in saving of approx. 5 lac rupees.

Initiated idea and in-house installed dual technology human occupancy sensors in the Hostel Rooms at
PS-3/WOTS-2 Shikarpur hostel resulting in saving of approximately Rs. 2.0 Million every year. This is also being
carried out in phases at all PARCO & PAPCO Stations.
Working as Deputy Management Representative for Quality Management System for Pipeline Division. I have
been involved in conducting Training Sessions at all Stations & Terminals. In collaboration with IT Department,
we also implemented online QRI system in Pipeline Division.

Fault diagnosis and rectification of complex problems of UPS & Battery Chargers without Vendor Service Man
at PARCO & PAPCO Stations.

Performed Testing of different Electrical Equipment including testing of Protection Relays of LV/HV Panels,
Transformers, Motors, Battery Banks etc and mentoring & coaching of staff.

Why you should be promoted?

I am already officiating as Group Head in Electrical Section of S&T Maintenance Department and I also look
after complete section even during leaves of my Section Head. I am managing complete Electrical System of
all 10 Stations & Terminals of Pipeline Division. If I summarize my achievements in PARCO since joining, all my
efforts and hard work and all the projects I have completed till date have resulted in Reliability Enhancement,
Cost Effectiveness and Operational flexibility in our existing processes. Not only that but I have also worked on
new concepts and implementation of latest technology development in PARCO which have resulted in
significant cost saving for Company. Besides I have singly handedly resolved many complex technical problems
and we have performed many such maintenance activities in-house through which we have saved millions of
rupees for Company. I have proven myself on many occasions and accordingly I have received appreciation
not only from Pipeline Division Management but from Managing Director as well.

Promotion would be a concrete evidence that my efforts & hard work is being recognized by the Management
and it will boost my moral to even work harder and motivate me to put more efforts for betterment of system
and further enhancement of my managerial and technical skills. It would enable me to seek even greater
challenges and I have the ability, skills and flexibility necessary to handle challenging job. Besides my area of
influence and interaction will be widened, responsibility will also be enhanced which will help me in better
decision making and my career growth with this position will motivate me to strive for next position.

What changes will you bring if we promote you?

If I summarize my achievements in PARCO since joining, all my efforts and hard work and all the projects I
have completed till date have resulted in Reliability Enhancement, Cost Effectiveness and Operational
flexibility in our existing processes. Not only that but I have always worked on new concepts and
implementation of latest technology development in PARCO which have resulted in significant cost saving for
Company. Besides I have singly handedly resolved many complex technical problems and we have performed
many such maintenance activities in-house through which we have saved millions of rupees for Company. I
can give you examples like replacement of conventional lights with LED Lights for energy conservation,
installation of Occupancy Sensors in Hostel Room, brought new concept of health assessment of Transformer
etc.

After becoming Senior Engineer, I will put more focus on Research & Development and implementing latest
technology in our existing system based on cost benefit analysis. I have plan to restructure our maintenance
processes as well. I am already working on concept to shift Preventive Maintenance to Condition Monitoring.
It will considerably reduce downtime, man-hours and maintenance cost of equipment. It will also alert the end
user before equipment failure which would help us to reduce unaccounted shutdowns and better planning.

I will also work on further skill development of my team and elevate their professional growth.

How do you assess your performance according to your job description?

If I summarize my achievements in PARCO since joining, all my efforts and hard work and all the projects I
have completed till date have resulted in Reliability Enhancement, Cost Effectiveness and Operational
flexibility in our existing processes. Not only that but I have always worked on new concepts and
implementation of latest technology development in PARCO which have resulted in significant cost saving for
Company. Besides I have singly handedly resolved many complex technical problems and we have performed
many such maintenance activities in-house through which we have saved millions of rupees for Company.

My Management is well aware of my efforts and my hard work for Company. I have proven myself on many
occasion and I have received appreciation not only from Management of Pipeline Division but from Managing
Director as well. Accordingly, based on my performance, I have been recommended for promotion by our
Management.

Are you satisfied with your growth in PARCO?

Yes Alhamdulillah. I am quite satisfied with my growth in PARCO. I joined PARCO as Trainee Engineer in 2009
and got confirmed in 2011. I was first one in my batch in Pipeline Division who got promoted as E-II in 2014
and again I was first one in my batch who was promoted as E-I in 2017. I have never asked but I have always
got very good PMP ratings. I am very thankful to Management of Pipeline Division that they always
acknowledge my efforts and hard work and reward me accordingly.

Where do you see yourself till your Retirement?

Sir I am career oriented and committed to a future with the Company. Till retirement I see myself in role of
DMD/General Manager. I have set target to be Chief Engineer till age of 40 years and Manager till age of 45
years. At age of 50 I would like myself to be in role of General Manager. Till Retirement I will work hard to
acquire post of DMD at least. Well it is always the God’s will but we should work hard to achieve our goal. As it
is said that Strive for Perfection but settle for excellence.

What do you like about your present job?

It is very challenging job. Being a Maintenance personal, you are always exposed to new issues and problems
which you have never experienced before. Here I am given freedom to perform job and produce results and I
am able to implement my initiative. Team work is great and we have good environment in our Department &
Division. Everyone is helping and Bosses are also very good and supportive.

How important your current assignments are for Company’s Business?

Our complete Pumping Operation is based on well managed electrical system. Smooth and reliable power
supply is main ingredient for uninterrupted KMK, MFM and WOP pumping operations and ultimately the
operation of Refinery is also based on KMK throughput.

The most important 5 points of your Job Description?

1. Ensure uninterrupted power supply at all Pumping Stations & Terminals of Pipeline Division.
2. Preventive & Corrective Maintenance of all electrical installations of Stations & Terminals to ensure
minimum equipment downtime.
3. Designing & Execution of Projects for improved electrical network reliability and preparing complete
Tender Document for that including equipment specifications, Scope of Work, Bill of Material etc and
supervision during installation, testing and commissioning activities.
4. Inventory Management of Critical Spares.
5. Contracting out major maintenance activities and preparing complete Tender Document for that.
6. Training of Junior Engineers, Technologists and Technicians.
7. Preparing Annual Repair & Maintenance and Capital Projects Budget and its monitoring.
8. Review and Analyse Plant Modification Needs, prepare recommendations and take appropriate actions
accordingly.
What are your three major achievements in last year & how your achievements add value in Company’s
Business?

1. Initiated idea and replaced conventional lights with LED Lights. Till date we have achieved saving of Rs. 31
Million in PARCO & Rs. 9.7 Million in PAPCO in terms of Electricity bill.
2. In-house installed and calibrated Interface Card of Gutor Battery Charger at PS-3 for which OEM declared
that it cannot be done by your team at site and only our qualified engineer can do it. It helped in saving of
Rs. 1.0 Million.
3. Instead of simply going for replacement of old Power & Distribution Transformers based on age or number
of years, we initiated health assessment of Transformers to evaluate its exact health and then decide
repairing or replacement. This will also save Millions of Rupees for Company.

How many SOPs, your current position is concerned with?

Being a Maintenance Engineer, I am concerned with 44 SOPs including PARCO & PAPCO (24 in PARCO & 20 in
PAPCO). I am also working as DMR QMS and concerned with 20 SOPs defining HSEQ System & Procedures of
Pipeline Division.

Do you Manage to update or develop new SOPs?

Yes, all SOPs are revised and updated either on need basis or after period of three years. Recently we have
updated all PARCO & PAPCO SOPs for safe Mogas operation. We also developed new SOPs for PS-6 Kot
Bahadur Shah. Being DMR QMS, I also developed new SOPs for online QRI system, Equipment Calibration etc.

Do you write any Technical Reports? What is the most important thing in Report Writing?

I have written many technical reports for Management review. Recently written report for Management
regarding Health Assessment of Transformer. I am also assigned incident investigations for which complete
reports are prepared for management review. We also prepare Technical Feasibility Reports for plant
modifications and Fault Analysis Reports for complex technical problems.

A report must have clear objective and the content must be simple, concise, comparable and understandable
for all readers and should be based on data analysis.

Do you contribute as a member of any committee, zonal team, investigation committee, audit team etc?

I am Member of IMS Team of Pipeline Division and working as DMR QMS. I am also member of IMS Internal
Audit Team. I am also part of Teams when Investigation of different Incidents are assigned by Management.

Do you know the Revenue & Capital Budget of your Section Department?

1. R&M Budget of S&T Maintenance Department PARCO = 82 Million, PAPCO = 38.6 Million for current fiscal.
2. R&M Budget of Electrical Section PARCO = 13.6 Million, PAPCO = 17.6 Million for current fiscal.
3. Capex Budget of Electrical Section PARCO = 54 Million, PAPCO = 1.25 Million for current fiscal.

What is the frequency of your Visits to Stations? What are your general observations?

My visit to Stations & Terminals is very frequent. Infact my one bag is always ready with travelling kit as most
of the times I have to move in emergency to resolve critical problems of Stations & Terminals. I am always the
first choice of our Management for resolution of complex issues at Stations & Terminals.
Do you wish to stay with PARCO till retirement? Why?

The Answer is very simple Yes. PARCO has always acknowledged my efforts and hard work and till now I am
quite satisfied with my growth in PARCO. I joined PARCO as Trainee Engineer in 2009 and got confirmed as E-
III in 2011. I was first one in my batch in Pipeline Division who was promoted as Engineer-II in 2014 and again I
was first one in my batch who was promoted as Engineer-I in 2017. Here I am given right degree of freedom to
work, my decisions on technical matters are regarded. Besides PARCO is an engineering base company and an
excellent organization to stay with. Here environment is excellent, work life balance is also very good.

What are your Future Plans?

I would like to increase my area of influence by adopting more knowledge of other disciplines and company
businesses as well. I will go for further enhancement of my technical and managerial skills. I am also planning
to pursuit Business education for better understanding of Company Businesses.

What are your professional development plans?

I will work for my vertical as well as horizontal growth through enhancement of technical and managerial skills
and acquiring of more knowledge of other disciplines as well Company Businesses as well.

How will you manage improvement in your section / department?

I will bring improvement by effective management of resources, timely achieving the objectives, enhancement
of technical skills of my team with special focus to initiate and implement latest technology development in
our system. If I summarize my achievements in PARCO since joining, all my efforts and hard work and all the
projects I have completed till date have resulted in Reliability Enhancement, Cost Effectiveness and
Operational flexibility in our existing processes. Not only that but I have always worked on new concepts and
implementation of latest technology development in PARCO. I can give you examples like replacement of
conventional lights with LED Lights for energy conservation, installation of Occupancy Sensors in Hostel Room,
brought new concept of health assessment of Transformer etc.

After becoming Senior Engineer, I will put more focus on Research & Development and implementing latest
technology in our existing system based on cost benefit analysis. I have plan to restructure our maintenance
processes as well. I am already working on concept to shift Preventive Maintenance to Condition Monitoring.
It will considerably reduce downtime, man-hours and maintenance cost of equipment. It will also alert the end
user before equipment failure which would help us to reduce unaccounted shutdowns and better planning.

I will also work on further skill development of my team and elevate their professional growth.

Do you get any extra assignments from your supervisor?

Yes, I am always ready to undertake new tasks from my Supervisor. I have completed many assigned tasks
with responsibility. My extra assignments also include responsibility of DMR QMS, conducting Audits, Incident
Investigations, managing online QRI system, providing support to other departments & disciplines and
resolution of complex issues as well.

What is the most problematic area in your current responsibility? How do you handle it?

Alhamdulillah problems are resolved timely and efficiently through team work and effective management of
resources. However, being Electrical Engineer you always have to very careful and attentive during work
because you can’t see electricity and only one act of negligence or over confidence can be fatal. So we have to
work with extreme care and with full concentration to avoid such happenings. I always instruct my team to be
careful and watchful during work. Ensure the electrical isolations and cross check before commencement of
work. For safety of my own self and my team, I initiated procurement of safety devices such as Non-contact
Voltage detector, Arc protective Suits and also revised SOPs as well.

What kind of safety related matters you face? How do you manage them?

Being Electrical Engineer you are always exposed to fatal risk. You have to be very careful and attentive during
work because you can’t see electricity and only one act of negligence or over confidence can be fatal. So we
have to work with extreme care and with full concentration to avoid such happenings. I always instruct my
team to be careful and watchful during work. Ensure the electrical isolations and cross check before
commencement of work. For safety of my own self and my team, I initiated procurement of safety devices
such as Non-contact Voltage detector, Earthing Kits for working in Grid Stations, Arc protective Suits and also
revised SOPs as well.

Besides during execution of projects, there are always increased chances of accidents. However, we always list
down related hazards in JSA and the methods to avoid them. Risk Assessments and Brain Storming Sessions
with team are also conducted. I have Alhamdulillah completed more than 55 projects since my joining in
PARCO and all have been completed successfully without any incident and compromising on quality.

Do you have any plan of trainings for the staff reporting to you?

I help my staff to develop PDPs based on their needs. I always provide training to my staff including training
SOPs, HSE and technical trainings. Being DMR QMS, I have also conducted training sessions at all PARCO &
PAPCO Stations for awareness of Quality Management System and Online QRI System.

Have you developed any documents / forms for monitoring?

Yes, MCQs Tests are conducted after training for assessment of trainees.

How do you help other departments and sections to carry out a job?

We are always ready to provide complete support including technical and logistic to other Sections &
Departments. Like we recently provided complete support to IT Department for their new Data Centre. We
designed complete electrical system for IT Data Centre and supervised all installation, testing & commissioning
activities. We also provided complete support to WOPMP team from designing till pre-commissioning phase.

How this promotion will help you to improve your performance?

Promotion would be a concrete evidence that my efforts & hard work is being recognized by the Management
and it will boost my moral to even work harder and put more efforts for further enhancement of my skills for
betterment of system. It would enable me to seek even greater challenges and I have the ability, skills and
flexibility necessary to handle challenging job. Besides my area of influence and interaction will be widened,
responsibility will also be enhanced which will help me in better decision making and my professional growth.

What is your opinion about job rotation? What responsibilities can you handle other than your current
responsibilities?

I take job rotation as very healthy activity as it will help to further enhance my technical skills, people skills and
system knowledge. I can be part of Operations Team or Asset Integrity & Inspection Team or work in other
Departments as well. Its Management discretion. I am always ready to undertake new task or responsibility.

The best learning part of your career in PARCO? How did you apply it?

Basically learning is a continual process. You always learn. Till today whenever I go to plant area, I learn
something new. I consider myself very lucky that I got very good bosses since my joining in PARCO. I learned a
lot from them. Especially if you consider Pipeline Division, there is variety of equipment of different brands
and makes and technology. You will find here old equipment of 1970s and latest equipment of 2020. So here
is the diversity. I always try to train my junior engineers, technologists and technicians in same way.

Your most important achievement during your career in PARCO?

I will say it my achievement because its due to my hard work and acknowledgement by Management. I joined
PARCO as Trainee Engineer in 2009 and got confirmed in 2011. I was first one in my batch in Pipeline Division
who was promoted as Engineer-II in 2014 and Engineer-I in 2017. I have never asked but I have always got
very good PMP ratings. So my most important achievement is my career growth in PARCO which is based on
my efforts and hard work.

Give Some Examples of Cost Saving?

I along with my team have achieved significant cost saving for the company by performing major maintenance
or project activities in house. Like we in-house performed calibration of Interface Card of Gutor Battery
Charger at PS-3 for which OEM declared that it cannot be performed at site by PARCO Team and only their
qualified Engineer can do the job. However, we took initiative and successfully calibrated that interface card
and saved around Rs. 1.0 Million for Company.

I proposed idea and initiated replacement of conventional lights with LED Lights and we have phase wise
replaced lights at various PARCO & PAPCO Stations. Till date we have saved Rs. 31 Million in PARCO & Rs. 9.7
Million in PAPCO in terms of electricity bill.

I also proposed idea of installation of Dual Technology Occupancy Sensors in MPT & Non-MPT Hostel Rooms
and we have completed installation at PS-3 Station. We are saving approximately Rs. 2.0 Million every year.
Now it is being implemented in phases at other Stations as well.

In projects we have saved millions of rupees for company through in-house designing of projects and
preparing complete tender documents even for large scale projects. Like I can give you an example. We
initiated project of 132 kV Grid Station Extension at PS-2 & PS-4. We got quotation of Rs. 8.0 million from
ENAR for consultancy and designing complete Tender Document. However, we designed complete Tender
Document for that project and saved Rs. 8.0 million for Company.

I initiated idea for health assessment of Power & Distribution Transformer. Instead of simply going for
replacement based on age or number of years, we will decide repairing or replacement depending on existing
health of Transformer according to test results. This will save millions of rupees for Company.

I have many such other examples where I along with my team worked hard for saving for company.
 DEPARTMENTAL KPIs

Core: Operational Performance & Efficiency:

1. In Time Completion of Maintenance Jobs. Maximum Backlog for Plant Maintenance is 08% and for BM is
10%.
2. Support to Operations Department to maintain 5 days crude inventory in MCR. Equipment Downtime
must remain below 0.5% of total operational hours.
3. No Non-Compliance in MOC Procedures.
4. Error free preparation of IEC Notes. No IEC should return from IEC Members due to mistake.
5. Enhancement of Equipment/Asset Life through effective cyclic maintenance.
6. Preventive Maintenance to Corrective Maintenance Ratio Compliance PM:CM = 5:1

Core: Cost Reduction:

1. Indigenization & Utilization of Available Resources

2. Energy Conservation
3. Optimization of Inventory

Core: Employee Satisfaction:

1- Multitasking through multi-crafting, training & coaching.

2- Employee Trainings
3- Participation in Workshops/Seminars/Webinars

Core: Health, Safety, Environment & Quality:

1- Compliance to HSEQ Policies, Zero LTA

2- Rectification of Internal & External Audit Points
3- 100% Compliance in PTW Audits.
4- No Administrative/Disciplinary Incidents.

Job Specific Goals:

1- Replacement of Distribution Transformer of CHQ-I Building at PS-1.

2- Replacement of Mainline Pump Motor at PS-1 Korangi.
3- Replacement of 6 kV Switchgear Panels at PS-1 Korangi.
4- R&M of On-Load Tap Changers of Power Transformers at WOTS-1.
5- Execution & Commissioning of MFM MP Phase-II at PS-6, T-3 & TS-4.
6- Support to WOPMP for pre-commissioning & Commissioning activities
7- Procurement of Standby product delivery pump at TS-3.
8- Replacement of Conventional Lights with LED Lights.
9- Reliability Enhancement of critical UPS System at TS-3 by replacing conventional Lead Acid batteries with
Nickel Cadmium Batteries.
 PARCO RELATED QUESTIONS
PARCO Profile

PARCO is joint venture between Government of Pakistan and Emirates of Abu-Dhabi and incorporated as
Public Limited Company in 1974. 60% Shareholding is of Government of Pakistan and 40% sharing is of Abu-
Dhabi. Major Business activities of PARCO are:

1- Refining
2- Transportation
3- Storage
4- Marketing

PARCO Vision

To be a leading national energy company of choice for all stakeholders by employing a strategy of
diversification and integration with the right technology and adopting best industry practices for sustained
competitive advantage.

PARCO Mission

To transport, refine and market petroleum and related products in Pakistan in a safe, efficient, reliable and
environment-friendly manner maintaining professional excellence and ensuring favorable returns on all
employed resources.

PARCO Values

1- Integrity
2- Teamwork
3- Results Orientation
4- Innovation & Continuous Improvement
5- Commitment
6- Courage
7- Communication

Core Values

1- P Progressive Corporate Outlook

2- A Aggressive Pursuit of Technical Excellence
3- R Reliability of Service
4- C Consistency in Performance
5- O Organized & Systematic Development

Pipeline Details

PARCO Operates and maintains over 2000 KM Pipeline Network. Details are as under:

1- 16” Dia. 864 KM Karachi-Mahmood Kot (KMK) Crude Oil Pipeline to Mid Country Refinery (MCR).
2- 26” Dia. 781 Km White Oil Pipeline (WOP) from Port Qasim to Mahmood Kot.
3- 18”/16” Dia. 364 Km Mahmood Kot- Faisalabad-Machikke (MFM) Multi-Product line.
4- Conforms to ASME (American Association for Mechanical Engineers) B31.4 Design Standard for
Transportation of Hydrocarbon products.

PARCO HSEQ Policy

PARCO Policy
 MANAGEMENT RELATED QUESTIONS

What are your Strengths & Weaknesses? / SWOT Analysis

Strengths

I have been told that I am honest, talented, quick learner, decision maker and possess good analytical and
problem solving and communication skills. If only one word it will be talented.

Weaknesses

Occasionally I have been told for my repeated follow-up especially when I delegate some job to my team. But
this is only because I want to make sure that job is completed on time without any hurdle.

Sometimes I go too deep in technical issues and push my people too hard which sometimes is not really
needed. Actually I work with a sense of urgency and sometimes people are not at same pace.

Opportunities

1. Opportunities for Professional growth

2. Improvement in Management & Interpersonal Skills
3. Window for Educational Improvement (PhD)
4. Improve Self Organization

Threats

1. Motivational issues in pursuing PhD Degree

2. Professional Challenges
3. Time constraint

Conflict Management

When people work together, conflicts usually happen due to difference of opinion, difference in work goals
and personal styles. But our priority should be to resolve it in an effective manner. Many unnecessarily
conflicts can be avoided with clear and accurate use of verbal communication. Actually key for effective
conflict management is that you should understand or feel what other person is feeling. Calmness and
Patience is required for effective conflict Management. In my opinion, whenever there is conflict, it helps to
fully understand other’s perspective and then you should work for a collaborative solution. The guidelines for
handling conflicts in work place are:

1- Talk with other person.

2- Focus on behavior and events.
3- Listen and understand carefully and identify points of agreement and disagreement.
4- Prioritize areas of conflict and work on those to resolve them.

Example

I can quote you an example about conflict between my two Technologists. One was senior and other was
Junior. I came to know about heated argument between them so I decided to act as mediator between the
two. I talked to both of them separately to find out the root cause of the conflict. The reason was complete
lack of mutual cooperation between the two. The Senior Technologist, whenever he was assigned some task
he used to delegate it to Junior Technologist. Junior Technologist used to respect his senior until one day
when he came to know that all credit of his jobs is being taken by Senior Technologist. In response he
disobeyed his Senior and he made his complaint due to which conflict occurred.

I counselled both Technologists. I told Junior Technologist that I am very well aware of his efforts and had
work. Besides I asked Senior Technologist to perform his job by himself without delegating all his assignments
to Junior and developed an environment of cooperation between them. To avoid such conflict in future, I used
to assign tasks independently to each Technologist depending on their ability. Till this day, no conflict has
occurred between them.

What is problem solving? Give some Example.

Problem-solving is the process of understanding a challenge and working toward finding an effective solution
to it. I always study the problem, conduct brainstorming session with team mates, discuss with your seniors
and find out the root cause of the problem and then accordingly propose the solution.

Example:

As an Electrical engineer, my duty aims at restoring Electrical Power as quicker as possible after its breakdown
or failure. This is because smooth and uninterrupted power supply is main ingredient for entire operation of
Pipeline and ultimately the MCR. Its unavailability not only hampers refining / pipeline operations but also
results in financial losses to the company.

As an example, I would like to quote a specific technical problem of multiple power failures at PS-1 Korangi
due to repeated trippings of newly installed 5 MVA Power Transformer which serves critical Load of our
pumping operation. We checked complete system but we could not find any issue in Transformer and
associated components. Then we called Transformer Manufacturer for resolution of the problem. They
performed all necessary tests to determine the health of the Transformer and everything was up to mark and
they were unable to locate the fault.

After we were firm that there is no problem in Transformer, we took that as a challenge and again checked
complete power and control circuit of associated switchgear of Transformer. By working hard and adopting a
different strategy of checking control circuit, we were able to locate the fault in its control circuit.

Judgement & Decision Making

Decision-making is actually the essence of Management. It can be defined as the process of selecting a right
and effective course of action from two or more alternatives for the purpose of achieving a desired result.

Example

So far, my decision-making skill is concerned, I would like to share an instance that had also drawn
Management focus because of prolonged power breakdown due to 11 kV main incoming Cable fault at PS-1
Korangi Station. The reason for Management focus was due to the fact that the fault took place on the night
of the very day when MCR was scheduled to operate on increased capacity of 120% next morning for the first
time. In the evening when we returned home, I received a call from office that power breakdown has occurred
due to unknown reasons and Mainline Pumping has stopped. Afterwards I received subsequent calls from my
Manager for the same problem there was urgency of power restoration due to MCR commissioning on
increased capacity. That was a fraught moment for me. I immediately rushed to the site along with my Team.
After reaching the site we immediately started fault identification in coordination with K-Electric Teams. We
were surprised to find that main 11 kV Cable Power Cable connecting K-Electric & PARCO Substations was
damaged and its rectification would take 12-14 hours. This further developed pressure on me as a Lead since
we were already very short of time.

Meanwhile, I started looking out for various alternatives available for earliest restoration of Power and finally
after discussion with my team mates and through critical analysis, we decided to go for laying and termination
of new cable instead of repairing that damaged cable. That decision of new cable worked well and supply was
restored within 4-5 hours and normal pumping operation was resumed in minimum possible time.

Delegation of Tasks and Responsibility

Delegation of work is very important for team members to stretch their limits and develop confidence and
skills. I believe on effective delegation and always use tools of the delegation like give the job to well suited
person and gives them right degree of freedom to perform in the most efficient and productive way. To
ensure timely completion of jobs, I guide them, do follow-up and give feedback.

Example

Many jobs I delegated like I assigned job of replacement of Distribution Transformer at PS-4 Fazilpur to my
team and they completed the job successfully with guidance.

Staff Motivation

"Give me an example of when you successfully motivated your staff using incentives or rewards."

I motivate staff through training and coaching for their proper career growth and enhancement of their skills
and professional satisfaction. Employees are also rewarded during PMP as per their achievements, talent,
hardwork, initiatives and recommend rewards in terms of promotion.

Staff Development

"Describe a time you had to provide training or coaching to different staff members on the same tasks."

I am always actively involved in coaching and mentoring of the Staff including Engineers, Technologists,
Trainees, Technicians and Internees. After resolution of complex technical problems, we conduct sessions for
everyone’s understating and detailed discussion for root cause analysis and to avoid recurrence. I also give
feedback to employees identifying weak areas which need improvement. I am also involved in their grooming.
I encourage staff to ask questions and improve theoretical concepts. I am also working as Deputy
Management Representative for Quality Management System so I have delivered Trainings & Awareness
Sessions at all PARCO & PAPCO Stations.

Staff Communication

To be a Manager is to be good communicator. I try to communicate clearly with staff. Explain them clearly
objectives/assignments in detail. To ensure understanding ask staff open ended questions and sometimes ask
them to repeat the instructions. I always encourage staff to ask questions for clarification.

Work and Task Management

I manage the work as per their importance and set priority accordingly. Through time management and
effective delegation, I take more control over the time and manage more in available time. For major jobs, first
we do planning of the work. Identify the task. Determine the sequence of tasks and set priorities. Allocate
resources. Start implementation and control.

Give Examples

"Talk me through a short term plan you developed and implemented for your department."

"What methods have you used to prioritize work assignments?"

I will quote an example of failure of Battery Chargers at PS-3 Shikarpur. These Battery Chargers feed our
critical control system of plant and pumping cannot be operated without it. I rushed from Karachi to PS-3 for
fault rectification. Immediately after reaching the site, I started fault finding but obviously it was taking time as
fault finding in such equipment is always very complex as lot of electronic cards are involved. I was getting
repeated calls from my Supervisor for early restoration of system as WOP pumping operation was stopped. I
tried to explain him the situation.

Then I decided to go for an alternate. We decided to lay cable from KMK to WOP to feed the critical plant
equipment from KMK Battery Chargers for meanwhile till restoration of Battery Chargers. It was month of July
and you can imagine weather of Shikarpur. Job was very difficult as we had to lay very heavy armoured cable
and the distance between KMK and WOP was also quite long.
Team was reluctant to work in such scorching heat as it was time of around 2 pm in noon and weather was
very hard. However, I motivated my team including Engineers, technicians, contractual staff and labour to
work in such environment and explained them criticality of situation and pressure from Management. We got
some logistic support from Station Management. I was also involved with them on ground and we were able
to resume pumping operation within 3 hours.

After normalizing pumping operation, we worked on faulty Battery Chargers and rectified them in 2 days. It
was a memorable team work for me.

Working in Team Work

I enjoy being part of team. Success is always based on team work and collective effort. For assigned tasks, I
believe on brain storming sessions and discussions with team and listening their perspective and approach
towards assigned task and find solution accordingly. For major assignments, I form a team and involve
members from different Stations as well for their grooming also.

Give Examples.

Working under Stress

I have the skills and ability to work under stress. Being a Maintenance personal, most of the time you are
working under stress especially during trouble shooting or corrective maintenance as you have to normalize
the system as soon as possible to resume operation, you have to minimize the downtime, you have to
complete the job in assigned shutdown time etc. Through good time management and effective delegation, I
try to minimize the pressure and stress.

How Creative you are?

I always take Initiatives. I always try to work on implementing latest technology developments in PARCO. I
always strive to continuously improve processes, procedures and quality of work. Like I initiated idea of
replacement of conventional lights with LED lights. We implemented that in phases at PARCO & PAPCO
Stations and till date we have achieved Rs. 31 Million savings in PARCO and Rs. 9.7 Millions savings in PAPCO.

I initiated idea of installation of Dual technology Human Occupancy Sensors in Hostel Rooms and we have
complete installation at PS-3. Every year Rs. 2.0 Million are being saved. It is now being implemented at other
Stations as well.

We were having problem to arrange resistive load for capacity testing of battery banks of UPS and battery
Chargers. We got quotation of Rs. 1.5 Million from foreign suppliers. We in-house fabricated DC Load Bank of
12 KW using old scrap material in just Rs. 50000.

There are many other examples as well. I try to find effective and cost saving solution of problems and focus
on latest technology development.

How do you get best from people?

To get best from people, I always use management skills like good communication, teamwork, recognizing
each person as an individual and recognize their efforts and then during PMP, reward them as per their talent,
hard work, efforts and achievements.

What is the difference between working with Engineers and working with Technologist?

 Engineers are involved in a wide spectrum of designing, development and formulation and operation of
engineering systems. They have theoretical learning style and are more focused in developing new
technology thru research projects.
 Technologist have applied learning style. They emphasis on applying and implementing current practices
to solve specific technical problems. They work with equipment, devices and systems designed by
engineers. Usually they work under supervision of an engineer.

Manager & Qualities

Manager can be defined as a person responsible for controlling or administering a group of people in an
Organization. A Manager has to perform functions like planning, organizing, staffing, directing and controlling.
Good Managers tend to empower their teams/employees to be successful through strong coaching. They
must be able to articulate the vision to the team and inspire them to work together to achieve desired result.
Qualities of a good Manager are:

1- Leadership Skills
2- Effective Communication
3- Conflict Management
4- Effective Delegation
5- Empathy & Compassion
6- Problem Solving
7- Handling people
8- Time & Priority Management
9- Confidence
10- Openness to advice

The main difference between leaders and managers is that leaders have people follow them
while managers have people who work for them. A great leader possess a clear vision, is courageous, has
integrity, honesty and can influence people. Great leaders help people to reach their goals.