12/20/21, 1:27 PM Document 1371295.

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Copyright (c) 2021, Oracle. All rights reserved. Oracle Confidential.

R12:AP: Suppliers Form: Unable To Create Or View An Employee Type Supplier (Doc ID
1371295.1)

In this Document

Symptoms
Cause
Solution
  Standard Patching Process
  Patch Wizard
  Have more questions?
References

APPLIES TO:

Oracle Payables - Version 12.2 to 12.2.6 [Release 12.2]

Information in this document applies to any platform.

SYMPTOMS

One or more of these symptoms arise for this issue

1) Employee Type Supplier cannot be created from Suppliers form because the 'Supplier Used to Process Expense Payments
to Internal Employees' value is not available in the List of Values (LoV)

2) The attribute 'Supplier type = Standard supplier' is defaulting/disabled and can not be changed at Supplier creation time

3) System has been setup to create automatically the Supplier at the Expense Report creation time, but it is not being
created

4) Employee Type Supplier cannot be queried from Suppliers form.

5) Employee Type Suppliers are not visible from Suppliers form whereas other types of suppliers are visible

CAUSE

The Cause is common for all the above symptoms

By default the creation/update of employee suppliers is disabled. As part of the functional design for OA release 12, only
users who have access to the function:

POS_HT_SP_EMP_SUPPLIER can create/update Employee Type Suppliers.

POS_HT_SP_RO_EMP_SUPPLIER can query Employee Type Suppliers (read only access)

SOLUTION

The following solution can be applied for all the above detailed symptoms

Run the script detailed in Note: 1385028.1 R12 Employee/Standard Supplier inquiry/Update responsibility
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setup diagnostic test.

This diagnostic will check the setup for a responsibility to verify if the correct functions are included/excluded to achieve
supplier creation/inquiry access.

 
A few setup steps must be implemented to grant access to the relevant function:

1) Determine the specific menu attached to the problematic responsibility

Sysadmin > Responsibility > Define
Query responsibility
Take a note of the menu assigned

2) Navigate to System Administrator > Application > Menu

Query the menu attached to the responsibility

3) Include the function:

Create/Update Employee Supplier Details (POS_HT_SP_EMP_SUPPLIER) with the grant flag checked in the
menu of the responsibility for full access to employee suppliers.

or

View Employee Supplier Details (POS_HT_SP_RO_EMP_SUPPLIER) with the grant flag checked in the menu of
the responsibility for read only/inquiry access to employee suppliers.

Alternatively check the grant flag for the function POS_HT_SP_EMP_SUPPLIER in the menu
POS_HT_SP_FULL_ACCESS_MENU. However then all users that can create standard supplier will also be able to create
employee supplier.

1. Navigate to System Administrator > Application > Menu

2. Query for the menu: POS_HT_SP_FULL_ACCESS_MENU
3. Verify the Function: Create/Update Employee Supplier Details (POS_HT_SP_EMP_SUPPLIER) has the "Grant" Flag
Checked.  If not, check it and commit the changes.
4. The system will now recompile the menus through a concurrent request. Record the concurrent request id and wait
for request to complete.

4) Bounce the Apache server so that the Function Security related caches will be cleared and
the above changes can take effect.

If Bouncing the Apache Server is not an option use the following alternative to clear the cache:

1. Select 'Functional Administrator' as responsibility

2. Navigate to Core Services tab
3. Click on Caching Framework and Tuning in the sidebar.
4. Search all caches with Application Name of Application Object Library.
5. Select and click Clear Cache.

NOTE: Please clear all of them, not just the first 20 shown.

5) Retest the issue

How to Create Employee Type Suppliers

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    1. Select responsibility with full access to employee suppliers

    2. Choose Create Supplier button
    3. Specify the Supplier Type as 'Supplier used to process expense payments to Internal Employees'
    4. Click on Organization hyperlink and see the Supplier Type: Employee
    5. Click on Address Book hyperlink to Create the Supplier Address Information.

How to Search for Supplier Type: Employee

    1. Select responsibility with read only (or full) access to employee suppliers
    2. Click on Show More Options

    3. On the search page enter a

few characters to search for the desired supplier name.
        Example:  ABC%

Employee and Click GO
    4. Select Supplier Type
    5. All the employees which name starts as ABC
must be displayed.

Standard Patching Process

Please consult as well the Recommended Patch Collection (RPC) for all EBS financial applications. Search these
documents (whichever applies to you) for the RPC for Payables and Payments.  The list includes consolidated patches
that contain fixes for issues that had been critical:

For the R12.0.x codeline, see Note 557869.1

For the R12.1.x codeline, see Note 954704.1

Patch Wizard

Important: While a patch may contain several hundred files, the impact on your system is most likely far less.
Patches contain hard-prerequisites that are intended to make a patch work on a very low code baseline. The Patch
Wizard Utility will give you a detailed impact analysis for the patch BEFORE you apply it.  Please refer to Note
976188.1 for more information on this important utility.

Have more questions?

Join our growing Oracle Payables Community and learn from your peers and Oracle on how to address
your unique issues in AP!

You can access the main Oracle Communities page

at https://communities.oracle.com/portal/server.pt/community/support/219

not already enrolled in the Payables
If you are enrolled,the Payables community will be listed on your left. If you're
community, you can do so by clicking on Profile > Community Subscriptions region > Edit Subscriptions .

REFERENCES

NOTE:465326.1 - Employee Type Suppliers Are Not Visible

NOTE:433596.1 - R12: Create A Supplier From An Employee
Option Not Available In OA Release 12
NOTE:1385028.1 - R12: Employee/Standard Supplier Inquiry/Update Responsibility Setup Diagnostic
Test
BUG:5962865 - ONDEMAND:R12 CANNOT MANUALLY CREATE AN EMPLOYEE AS A SUPPLIER

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