Imagine Education

Student Assessment Feedback

Form

Student Name: _____________________________________

Unit: BSBITU211 Produce digital text documents

Assessment Satisfactory Date Comment

(S) / Not Yet
Satisfactory
(NYS)
Part A

Part B

Feedback from the Student:

I have been provided with feedback on this assessment from the assessor for this unit

Student Signature:
Overall competency has been achieved: YES □ NO □
□ Assessment submitted past end date

Assessor’s Name: Result Date :

Assessor’s Signature:

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 Imagine Education
Student Assessment Cover
Sheet

Course Code and Name: SIT40516 Certificate IV in Commercial Cookery

Unit Code: BSBITU211
Unit Title: Produce digital text documents

Due Date Assessment Name Part A – Written Questions

Part B - Project

Student No. ________________ Student Name _____________________________

Student Phone ________________ Student Email _____________________________

Student Declaration
I declare that this assessment is my own work and where my work is supported by documents from my workplace
placement/employer permission has been granted.

Note: This assessment will not be accepted unless all sections have been completed and the front cover has been signed
and dated.

Filling out this coversheet as part of an electronic submission and approving the above information will operate in the
same way as physically signing this cover sheet.

Student Signature ______________________________________________________________

Office Use Only

Date/s Received: ___/___/___ ___/___/___ ___/___/___

Date/s Assessed: ___/___/___ ___/___/___ ___/___/___

Result of Assessment: ___________ ___________ ___________

Entered on Training Plan Moderation Signature

Note for Assessors: Filling out the above Office Use Only section as part of an electronic submission will operate in the
same way as physically signing this cover sheet. If not physically signed, Assessor must print their name in signature box.

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 Imagine Education
Assessment questions
Part A

Course Code and Name: SIT40516 Certificate IV in Commercial Cookery

Unit Code: BSBITU211
Unit Title: Produce digital text documents

For this assessment you are required to answer all of the questions. You are permitted to research the
answers by reading your text book, theory notes and accessing the internet. If more room is needed
label each task with the question number and use headings or dot points to make your work clear for
your trainer and assessor.
Please follow the Referencing Guide contained on your Course handbook.
Please attach a student assessment cover sheet to each unit submission. You must complete the cover
sheet in full detail.

Question 1

Explain the importance of ergonomic environments and why you should adjust workspace, furniture and
equipment.

Question 2

Why are workplace health and safety (WHS) requirements important for your workspace when using
digital devices such as laptops, mobile phones?

Question 3

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List three (3) questions you would ask the person requesting document/publication to clarify format and
style.

a)

b)

c)

Question 4

What application feature would you use to change the screen resolution display using options and
controls on your computer and what is the benefit of this?

Question 5

How would you ensure that a document that you have created using the most appropriate word
processing application meets organisational requirements?

Question 6

What information is contained in an organisational style guide?

Question 7

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What technology and software application would you use to design and produce each of the following
documents, if the following instructions are given?

Type of Document Instructions Required Technology Software

Application
Staff Training A handout must be given to
Presentation each staff member
participating in the training

Menu A menu is saved, printed and

uploaded to the company
website

Flyer A flyer needs to be uploaded

to a company’s website.
There is only a hard copy of
the flyer.

Question 8

What procedures are considered when storing digital files?

Question 9

How do you exit an application without information loss or damage, in a way that helps you find it
when you need it?

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 Imagine Education
Project
Part B

Course Code and Name: SIT40516 Certificate IV in Commercial Cookery

Unit Code: BSBITU211
Unit Title: Produce digital text documents

You are the Hotel manager at a brand new hotel called ‘Imagine Hotel’- PO Box 1500, GC Mail Centre
QLD 9726. You need to create the two documents below (typed), ensuring they are created with a
view to become templates in the hotels document style guide. You need to review and edit the final
documents, same font, font size, and format, include logos and be a formal presentable document.

a) Reservation confirmation
b) Guest message

Organisational requirements:

 Typed, with appropriate letterheads etc. designed by you

 Spelling must be 100% accurate using the help function
 Grammar and punctuation must be correct
 Tone of the correspondence must be clear and concise
 Save an electronic copy of each document

a) Reservation Confirmation Letter

Penelope Jones, the reservations manager needs a confirmation letter for the following booking. Mr &
Mrs Simple, 4/25 Trickett Street, Surfers Paradise Qld 4217.A three (3) night booking for a family room
for two adults and three children. The room rate is $180.00 per night which includes breakfast. Arrival
date to be a future date xx/xx/20xx. A deposit of 10% is required for confirmation and payable on credit
card.
Create a formal letter in a word document that includes the hotel logo and contact information.
Print the reservation confirmation letter and attach to your assessment.

b) Guest Message

Create a guest message for Mr Peters Room 1150 advising him that the airline called and they have
found his luggage and will send it to the hotel, between 2pm and 4pm this afternoon.
The message is to be delivered to the guest’s room
Print the guest message and attach to your assessment.

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 a) Reservation confirmation letter (to be typed)

b) Guest Message (to be typed)

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