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Curriculum Name CIS_Automation and Analytics Weeks

CIS Basics Modules :


Networking Essentials
Windows Server 2016
Linux
Week 1 to Week 4 Power Shell and Phython
Cloud Basics
Database Fundamentals
Devops Basics
ITIL Introduction - INC, SR, CHNG modules , SNOW tool 8 Weeks

Automation (Week 5 - 6)

Tools (Week 6 - 7)

Analytics (Week 7 - 8)
Week 5, 6, 7, & 8

Gating Criteria/ Assessment


Assessment TimeSlot Assessment Name
GENC_CIS_ITIS_SummativeAssessment_1 - ATHIS141750
Automation Assessment
Tools Assessment
Analytics Assessment
Trainer Need Comments

External
For the suggested content, the candidates can register and access the course
External using Cognizant mail id.
For the suggested content, the candidates can register and access the course
Internal using Cognizant mail id.
For the suggested content, the candidates can register and access the course
External using Cognizant mail id.
CIS Basics Modules(Week 1 to 4)
Topic
Networking Essentials

Windows Server 2016


Linux

Power Shell and Phython


Database Fundamentals

Cloud Basics
Devops Basics

ITIL Introduction - INC, SR, CHNG modules , SNOW tool


Introduction to Service Ma
Creating Measures and Met
ITIL 4 Foundation Practice
ServiceNow ITSM Processe
ServiceNow IT Service Mana
ITSM Foundation Exam Prep
CIS Basics Modules(Week 1 to 4)
Scope of the topic
Network Basics
Defining a Network
Different Types of Networks (LAN, WAN, WLAN, MAN, SAN, SOHO )
Networking Standards
Network Components, Devices and Functions
Hub, Repeater, L2/L3 switch, router, firewall, IPS/IDS
load balancer, proxy, Wireless AP & LAN Controller
Networking Models
OSI Model (7 Layers)
The TCP/IP model
Network Topologies(Bus, star, ring, two tier, 3-tier, Hub and spoke, Spine and Leaf)
IP addressing and subnetting
Introduction to IPv6
Switching , Routing and Subnetting
Basics of Switching (Vlan,STP/RSTP/MSTP,Stacking,VSS)
Basics of Routing (Static, EIGRP, OSPF, BGP)
Security Access List (Standard and Extended )
Network Address Translation/PAT
Network Services(DHCP,DNS,TFTP,FTP,HTTP,SSH,Telnet,SNMP,TACACS+, RADIUS, Syslog, NTP, SNMP)
Wireless
RF Basics
802.11(a,b,g,n,ac)
Wireless Authentication and Encryption methods (WPA, WPA2, WPA3)
Connection types and Connectivity Methods
DCI/WAN/InternetConnectivity types(P2P, MPLS, PPPoE, xDSL, Cable, Dark fiber )
Cloud connectivity types (Express route, Direct connect, Cloud interconnect )
Physical Media ( Copper - Cat5e/6/7 and RJ45/RJ11, Fiber - SMF/MMF, SFP/SFP+ and LC/SC/ST connectors)
Troubleshooting and NextGen introduction
Basic Network Troubleshooting (Identify interface and cable issues (collisions, errors, mismatch duplex, and/or speed)
Introduction to Next gen networking

Windows Server 2016


Overview and Installing Windows Server 2016 and Management
Introduction to Windows PowerShell
Overview of AD DS
Overview and Installing a Domain Controller
Introduction to Group Policy, Security Group, OU
Overview of the DHCP Server Role and Configuring DHCP Scopes
Securing and Monitoring DHCP
Name Resolution for Windows Clients and Servers
Installing a DNS Server and Managing DNS Zones
Overview of Storage
Managing Disks and Volumes
Securing Files and Folders
Configuring Work Folders
Configuring Network Printing

Red Hat Enterprise Linux


Understanding Red Hat Enterprise Linux
Different Linux distributions and RHEL
Installing RHEL or Install Virtual Box
Accessing RHEL server/VM GUI and CUI
The Linux Directory Structure, Setting up Date and Time
Basic Linux Commands cd, ls, cat, pwd, and more
Listing Files and Understanding LS Output, Changing Password
How to  perform activities from CLI – Different  commands
Absolute vs relative Path
Finding Help/Man page at the command line, Creating Files and Directories, File Permissions
Modify File Ownership for user and group
Finding Files in system, Copying Directories and Files
Moving and renaming Directories and Files, Configuring printer etc..
Local storage  - Storage concepts /How to  access Local storage / Partitioning
System Monitoring – TUI  & GUI tools
Manage software – Install/ Remove and Upgrade
Networking In Linux – How to  configure network
NIC Bonding, User management
Remote administration tools – SSH / telnet / rsync / VNC etc..
File system management – Create / Modify / Mount / Unmount  etc..
Virtualization – Basic virtualization concepts – Hypervisor / Install  Virtual machine
Boot process and RUN Levels
Shared file system concepts – NAS -  nfs / cifs etc..
Configuring HTTPD and FTP services
Monitor Users (who, last w, id),Message of the day (MOTD)
Logrotation, Sudo Utility
Service Start/Stop/Restart/Enable/disable
Firewall and iptables Services configuration
Linux Server Security (Selinux)
Scheduling Jobs with Cron
Patching Life Cycle Management
System Upgrade and Patching
How to execute Shell/Bash Scripting
OS Report Collection for troubleshooting (SOSREPORT)

PowerShell Fundamentals
PowerShell Introduction, PowerShell versions, powershell flavors, PowerShell ISE, Intellisync.
PowerShell Terminologies
Cmdlets, Pipelines, Alias.
PowerShell Input and Output commands
Input and output types of cmdlets overview (TXT, CSV, JSON..etc)
PowerShell Remote execution
Remote powershell execution overview, Execution policies.
PowerShell Operations
Operators, Provider, Conditional operators, Looping operators, functions.
PowerShell Modules
PowerShell modules overview, install and import module briefing.
PowerShell Variables
Variables Overview, Types of variables and usage of variables, assign values to variables.
Python
Python Overview
Python Algorithms
Python Scripting  & OOPS Concept
Python basic modules
Basics of Python Additional Modules
Web Scrapping, Working with Files
Python Flask and Fast API Concepts 
Python developer guidance

Understanding Core Database Concepts


What is Data and How data is stored in Table
Introduction to Databases - Relational, NoSQL, New SQL Model
Database Popularity by Model and Market Trends
Relational Database Concepts and DML - DDL - DCL - TCL
SQL to create database objects
Tables and views, procedures, functions, packages, synonyms
Creating Database Objects
Choose data types
Understand tables and how to create them
How to create views (overview)?
How to create stored procedures and functions (overview)?
Manipulating Data
Select data, Insert data, Update data
Delete data vs Truncate
Understanding Data Storage
Understand normalization, primary, foreign, and composite keys
Understand indexes
Administering a Database
Understand database - security concepts, backups and restore
Understanding Proprietary RDBMS & Open-Source Databases
Understanding Proprietary RDBMS - SQL Server, Oracle, IBM DB2 etc...
Understanding Open-Source DBs - PostgreSQL, MariaDB, MySQL etc..
Understanding Database deployment options available on Public Cloud
Understanding Database services on Azure, Database services on AWS, RDS
Understanding Database services on GCP including CloudSQL

Cloud Basics
Evolution and Concept of Cloud Computing
Collection of services in cloud
How Cloud computing differs from legacy
Advantages & Examples of Cloud Computing and a small into on all the Platforms (AWS,Azure,GCP,Softlayer
Concepts of Cloud Model
Introduction  and components of  IAAS,PAAS,SAAS
Intro to Private cloud ,Public Cloud,community cloud,Hybrid cloud
Indroduction to Vmware Private Cloud Offerings (vRealize Suite)
Indroduction to AWS Cloud and Highlevel understanding of different AWS Services
Indroduction to Azure Cloud and Highlevel understanding of different Azure Services
Indroduction to Google Cloud and Highlevel understanding of different Google Services
Indroduction to Openstack Private Cloud and Highlevel understanding of Openstack
Explain Private cloud , Public Cloud ,Hybrid Cloud
Security measures in Cloud Computing
Challenges of Cloud Computing

DevOps Introduction
Fundamentals of Devops (inclusive of DevOps Lifecycle and popular tools used for each cycle)
Development and Operational Challenges
Overview of Version Control
Centralized and Distributed Version Control System
Overview of Build and Deployment Management-Inclusive Repository/Artifact Management
Overview of Release and Change Management
How to improve collaboration between development and operations.
CI/CD Fundamentals
SDLC Lifecycle and Agile fundamentals

n - INC, SR, CHNG modules , SNOW tool


https://cognizant.udemy.com/course/service-management-itil-4/
https://cognizant.udemy.com/course/creating-measures-and-metrics-using-the-itil-4-framework/
https://cognizant.udemy.com/course/itil-4-foundation-practice-certification-exams-6-exams-q/
https://cognizant.udemy.com/course/itsm-processes-applied-in-servicenow-from-0-to-hero/
https://cognizant.udemy.com/course/servicenow-it-service-management-cis-itsm-mainline-exam-practice-tests/
This particular course is suspended
Automation (Week 5 - 6)
Topic
INTRO TO IT PROCESS AUTOMATION
ITPA VS. RPA
Basics of RBA Tools & Introduction to all Orchestrator
Mentor/ Trainer Connect (Instructor led training)
AYEHU NG TRAINING [101 - BASICS]
AYEHU NG ACTIVITY DESIGNER TRAINING
Mentor/ Trainer Connect (Instructor led training)
AYEHU NG - QUIZ [101 - BASICS]
Robotic Process Automation - RPA Overview
RPA- Process Automation using UIPATH- Beginner to Expert
Mentor/ Trainer Connect (Instructor led training)
INTRODUCTION TO ANSIBLE [101 - BASIC]
ANSIBLE [101-BASIC]
Mentor/ Trainer Connect (Instructor led training)
Basics of Cognizant Automation Center
COGNIZANT AUTOMATION CENTER I&O OVERVIEW [101-BASICS]
COGNIZANT AUTOMATION CENTER ASKIVA OVERVIEW [101-BASICS]
Mentor/ Trainer Connect (Instructor led training)
COGNIZANT AUTOMATION CENTER I&O MACHINE COACH DRIVEN CAPABILITIES COURSE FOR OPERA
COGNIZANT AUTOMATION CENTER I&O MACHINE COACH DRIVEN CAPABILITIES COURSE FOR SUPP
COGNIZANT AUTOMATION CENTER IO BUSINESS USER DRIVEN CAPABILITIES [101-BASICS]
COGNIZANT AUTOMATION CENTER I&O SRE DRIVEN CAPABILITIES [101-BASICS]
COGNIZANT AUTOMATION CENTER ASKIVA FOR SERVICE DESK AGENT [101-BASICS]
COGNIZANT AUTOMATION CENTER VIRTUAL WORKERS ON WINDOWS [101-BASICS]
Mentor/ Trainer Connect (Instructor led training)
Python for Beginners: Learn Python Programming (Python 3)
Python for Programmers
ANSIBLE,YAML,REST API TRAINING
Mentor/ Trainer Connect (Instructor led training)
Python for Programmers
Mentor/ Trainer Connect (Instructor led training)
PRACTICE PYTHON BY SOLVING 100 PYTHON PROBLEMS
on (Week 5 - 6)
Udemy Link/Clearn Link
https://cognizantlearning.sumtotal.host/rcore/c/pillarRedirect?isDeepLink=1&relyingParty=LM&url=https%3A%2F%2FCOGNIZ
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Tools (Week 6 - 7)
Topic
SCOM ARCHITECTURE OVERVIEW AND ADMINISTRATION
SolarWinds NPM Course Network Monitor NTA/NCM/ SCP-500/ La

Learn Dynatrace Setup & Full-Stack Monitoring with Demos


New Relic APM: Application Performance Management for DevOps
Cisco AppDynamics Application Performance Management (APM)
ZENOSS OPERATOR TRAINING - [101-BASICS]

Zenoss Control Center Architecture

Administrating Zenoss From Control Center

Resource Manager Architecture Overview

Managing Applications & Services in Control Center

Zenoss Resource Manager :Introduction


Tools (Week 6 - 7)
Udemy/Clearn
https://cognizantlearning.sumtotal.host/rcore/c/pillarRedirect?isDeepLink=1&relyingParty=LM&url=https%3A%2F%2FCOGNIZANTLEARNIN
https://cognizant.udemy.com/course/solarwinds-npm-ncm/

Udemy course is suspended


https://cognizant.udemy.com/course/new-relic-apm-application-performance-management-for-devops/
Udemy course is suspended
https://cognizantlearning.sumtotal.host/rcore/c/pillarRedirect?isDeepLink=1&relyingParty=LM&url=https%3A%2F%2FCOGNIZANTLEARNIN

Docker
Control Center Core Concepts
Control Center Internal Services
Resource Manager Virtual Host Names
Managing Backups

Control Center Access


Control Center UI Tour
Deploying Resource Manager
Adding Resource Pools
Adding Hosts

Resource Manager Functional Components


Device → Collector → Hub Logical Architecture
Resource Manager Persistent Data Stores

Starting & Stopping Services


Changing the Number of Service Instances

Devices and Device Classes


Organizers
Monitoring Templates
Event Management
Triggers and Notifications
Production States and Maintenance Windows
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Analytics (Week 7 - 8)
Topic
Beginner's Guide to Data & Data Analytics, by SF Data School
Data Warehouse Fundamentals for Beginners
Microsoft Power BI - The Practical Guide [2022 EDITION]
Apache Kafka Series - Learn Apache Kafka for Beginners v3
The Complete Hands-On Introduction to Apache Airflow
Analytics (Week 7 - 8)
Udemy/Clearn
https://cognizant.udemy.com/course/learndata/
https://cognizant.udemy.com/course/data-warehouse-fundamentals-for-beginners/
https://cognizant.udemy.com/course/powerbi-complete-introduction/
https://cognizant.udemy.com/course/apache-kafka/
https://cognizant.udemy.com/course/the-complete-hands-on-course-to-master-apache-airflow/

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