DHL EXPRESS

SERVICE & RATE

GUIDE 2023
BANGLADESH

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Connecting Your World

Dear Customer

Sustainability

Service Offering

How to Ship with DHL Express

Digitalization

Zones and Rates

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CONNECTING YOUR WORLD

Operating in 320+
220+
countries and
aircraft

territories worldwide

2,300+
flights per day

3,400+ 34,600+
facilities
vehicles

111,800+
Service Points
523
By the year 2050, million+
120,000+
Deutsche Post DHL Group shipments per year
aims to achieve net zero
emissions logistics employees

370+
TAPA* certifications

Figures are global and are approximate as of the end of 2021

*TAPA = Transported Asset Protection Association
DEAR CUSTOMER
Welcome to the DHL Express Service and Rate Guide 2023. Use this guide to learn how DHL Express products, services and tools can
meet your logistics needs. DHL Express is the global market leader and a specialist in Time Definite International (TDI) shipping and
courier delivery. We have been building and continuously improving for over 50 years through our team of 120,000 Certified
International Specialists, helping more than 2.7 million customers globally.

The world has been buffeted by COVID-19 since 2020. We are
proud that DPDHL, having enabled supply chains to move more
than 2.5 billion vaccine doses so far, continues to contribute to the
solution – and we are adapting every day to a still-evolving
situation. Apart from the pandemic, the Ukraine crisis has also
added material complexity to global logistics.
In response to these and other uncontrollable events, we continue
to make significant investments to reinforce the resilience of our
global network and secure critical supply chains – thereby
continuing to prove our ability to offer reliable services to our
customers globally. As an example, we invested in the expansion
of our air network, with new airline collaborations with Cargojet
and Singapore Airlines in addition to the acquisition of six Boeing
777F aircraft. In Bangladesh in particular, DHL Express invested
in the introduction of a network flight in 2022, to help our
customers grow their business with more controlled connectivity.
An investment of approximately €25 million was made in building
a new facility in Bangladesh that will combine the country office
and service center into a 10,000 sqm site. The new facility will
bring about an approximate 35% increase in shipment processing
capacity. Investments like these allow us to grow the DHL
network and improve service quality for you – our customer.
Environmental responsibility continues to be a pillar of our
long‑term strategy through the DPDHL Sustainability Roadmap.
In 2022 we signed ground-breaking agreements with bp and
Neste to increase our use of Sustainable Aviation Fuel (SAF).
We continue to accelerate the electrification of our last-mile fleet
while investing in next-generation technology such as the all-
electric Alice airplane, designing and constructing carbon neutral
buildings and offering a portfolio of green products. Read more
about this on page 4 and on the DPDHL Sustainability portal.
As part of Strategy 2025, we continue to earmark Digitalization
– which we define as the conscious application of technology
and enablement of people, as a means to improve – as a key
enabler to reach the next level of excellence for our customers,
for our employees and to drive operational efficiency. Read
about some of the key developments on pages 15 and 16 and
how they benefit you. Try some of them out at MyDHL+ if you
haven’t already!
We strive to successfully continue our partnership and remain
committed to supporting your business anytime and anywhere.
Globalization remains a powerful force and we invite you to read
the first edition of the global DHL Trade Growth Atlas report,
which we hope will become a go-to resource for understanding
and navigating shifts in the global trade landscape – see page 7
for more. Thank you for trusting us to be your Logistics Partner
of Choice! Tell us how we can support you further – please
reach out to us on MyDHL+ or by calling Customer Service on
88 02 55668100 or 16359 (mobile).
Sincerely,
Md. Miarul Haque
Managing Director
DHL Express Bangladesh
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SUSTAINABILITY

Service Offering
How to Ship with DHL Express
Digitalization
Zones and Rates

Everything we do is to serve
one purpose: Connecting <29 million SBTi
people, improving lives. Reduction in our Commitment to SBTi
To fulfill this purpose, we need greenhouse gas (Science-Based
to make every dimension of emissions to under Targets initiatives)
our business sustainable. 29 million tonnes
Our Sustainability Roadmap
sets out our ambitions in three
focus areas: Environment,
Social and Governance (ESG). OUR TARGETS
Find case studies and more
details here. FOR 2030

€7 billion 30%
Investment of SAF blending of 30%
€7 billion in green for all air transport
technologies

CLEAN OPERATIONS FOR CLIMATE PROTECTION

Leader in sustainable aviation  reen last-mile and line-haul
G
Sustainable Aviation Fuel (SAF), one of the key Electrify 60% of last-mile
ways to reduce CO2 in aviation, is already in use in delivery vehicles and increase share of
our network. Two landmark collaborations signed sustainable fuels in line haul to more
by DHL Express with bp and Neste in 2022 are than 30% by 2030.
expected to save some two million tons of carbon
dioxide emissions over the aviation fuel cycle –
Carbon neutral buildings
equivalent to the annual greenhouse gas
Design 100% of all new
emissions of approx. 400,000 passenger cars.
In this way, we are making significant steps buildings to be carbon neutral.
towards our commitment to use 30% of SAF
blending for all air transport by 2030.
Green product portfolio
Looking even further ahead, DHL is already Offer green alternatives for
pioneering next-generation innovations: 100% of all core products and
read more about Alice, the all-electric plane. solutions.

GREAT COMPANY TO HIGHLY TRUSTED

WORK FOR ALL COMPANY
n Attract and retain the best talent n Compliance as an integral part of daily business
n Strong ‘Safety First’ culture n Effective governance set-up across our organization
n Diverse and inclusive workplace n Like-minded and compliant suppliers and partners
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Export Import Domestic Enabling Your Optional Surcharges Customs

Services Services Services Growth Services Services

Our core services are Time Definite International (TDI) and offer you secure door-to-door delivery of goods and documents to and
from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day,
our services offer full track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide
Our most popular product, DHL Express Worldwide, offers an
end of business day delivery service around the world for pieces
up to 70kg and shipments up to 3,000kg.
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company.
DHL Express 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before 9:00
(10:30 to the USA) on lanes that guarantee either a next or
second business day delivery. DHL Express 9:00 is offered to the
majority of business centers in Europe, the Middle East, Africa,
Asia and the Americas. DHL Express 9:00 features a money-back
guarantee* and is suitable for pieces up to 30kg and shipments
up to 300kg.

DHL Express 12:00

With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for pieces up to
70kg and shipments up to 300kg.

Our international services at a glance

DHL Express 9:00

DHL Express Worldwide DHL Express 12:00
(10:30 to the USA)
Delivery by the end of Delivery before 12 noon Delivery before 9:00
Service description the next possible on the next possible (10:30 to the USA) on the
business day business day next possible business day
Money-back guarantee No Yes* Yes*
Countries and territories covered More than 220 74 26
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum pieces per shipment – 10 10
Maximum piece dimensions (L x W x H)** 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm
Maximum pallet weight 1,000kg Pallets not accepted Pallets not accepted
Maximum shipment weight 3,000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 300 x 200 x 160cm Pallets not accepted Pallets not accepted
*Additional terms and conditions apply – see mydhl.express.dhl for details.
**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging
equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
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Export Import Domestic Enabling Your Optional Surcharges Customs

Services Services Services Growth Services Services

IMPORT SERVICES
With the DHL Express Worldwide Import product, you can
import shipments from over 220 countries and territories in
the world. This is more than any other express delivery
company can offer. What’s more, customers in, say, the USA
can order an import from China not just to the USA, but to
any other destinations as well – we call this a Third Country
shipment.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,
and able to manage all aspects of your imports in a very
simple way.

You can order an import from another country, to be

delivered to your country or any other destination, by using
our dedicated electronic shipping solution for imports. You
will have one account number, one invoice in a single
currency and a fixed price that means you know exactly
what you will pay.
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Export Import Domestic Enabling Your Optional Surcharges Customs

Services Services Services Growth Services Services

GLOBAL TRADE AND YOU

A series of crises has put international trade at the center of the debate about economic growth
and resilience. What are the current prospects for globalization and trade? Is there cause for
concern? Is trade still an attractive source of growth? We deep dived into the data and conducted
a thorough, fact-based analysis – and the results might just surprise you. In partnership with
NYU Stern’s Center for the Future of Management and its DHL Initiative on Globalization, the
‘DHL Trade Growth Atlas’ examines global trade growth trends and the trade patterns of
173 countries worldwide that combined make up more than 99% of world trade, GDP and
population. Despite recent shocks and worsening macroeconomic conditions in much of the
world, the study overall gives an upbeat assessment of the prospects for future trade growth.

We know the value of understanding the long-term global trade landscape for navigating short-
term shifts in economic and trade growth. We help our customers make sense of what this means
for their business to maximize the enormous potential of globalization and international trade.

Global trade Trade likely to grow Shift in mix of

surprisingly faster in 2022 and products traded by
resilient through 2023 than in advanced vs.
COVID-19 pandemic previous decade emerging
economies

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Discover and grow
Visit dhl.com/discover to learn more
about how DHL helps e-commerce
companies ranging from start-ups to
large enterprises, advising them on how
to grow internationally. Our e-commerce
focussed country guides, white papers
such as ‘The UItimate B2B E-Commerce
Guide’, customer and trend research and
market intelligence tools can enable you
to better understand your customers and
their shipping requirements to take the
next step in your e-commerce journey.
International e-commerce Fast, flexible and easy
We help our customers go global with Consumers expect everything
ease and speed to maximize the ‘on demand’ – anytime, anywhere.
enormous potential of international DHL shipping options give customers a
e-commerce. DHL supports our distinct competitive edge: over 90% of
customers’ international growth with: online consumers look at the available
n Global reach delivery options before going to the
n Express delivery options checkout, and their decision is influenced
by delivery speed, flexibility and ease.
n Flexible delivery options for receivers
(see ‘On Demand Delivery’ on page 15)
n Duty billing options and customs
expertise
n Consultative advice for our customers
on how to increase sales and grow
cross-border
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Services Services Services Growth Services Services

OPTIONAL SERVICES View charges

DHL Express offers a wide range of optional services – Printed Invoice

from non‑standard deliveries and billing options to climate This service is for customers who require a paper invoice where
neutral shipping. e-billing is the agreed standard. This service provides flexibility
for a different invoicing method than what is already agreed.
Dedicated Pickup and Delivery
If your business needs a dedicated vehicle to collect or deliver Residential Address
unusual shipments, or a pickup or delivery outside normal Customers shipping to a home or private residence can activate
business hours, we can arrange this. specific delivery options by designating the delivery address as
residential. For such shipments, DHL Express will proactively
Saturday Delivery notify the receiver via email or SMS about the shipment’s
We offer Saturday delivery services to key cities in more than progress. Receivers can then select the most suitable delivery
70 countries. option via On Demand Delivery.

Shipment Insurance Change of Billing

We recommend this comprehensive protection for your valuable This applies when a customer requests a change of defined
or personal shipments, giving you peace of mind in the unlikely billing information on an already issued invoice, which will result
event of physical damage or loss. in a reissuing of the invoice and, in case of an account change,
crediting of the old account and debiting of the new.
Extended Liability
If you are sending valuable documents such as passports, visa Neutral Delivery
applications or regulatory certificates you can extend the DHL This service allows for the delivery of non-document shipments,
standard liability with this service. It provides coverage and without any value of the product being shared or exposed to
compensation in the case of loss or damage. the receiver, since the commercial invoice is removed prior
to delivery.
Direct Signature
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.

DUTY BILLING SERVICES

Duty Tax Paid Duty Tax Importer Duty Tax Receiver

At the customer’s request, DHL clears the
shipment at destination and arranges for
the applicable import duties, taxes and
regulatory charges to be invoiced to a
specified DHL account at origin or third
country, rather than the receiver of the
shipment being billed at destination. The
duty tax payer will be invoiced an extra
charge based on a flat rate or a percentage
of the fiscal charges that were paid.
At the customer’s request, DHL clears the
shipment at destination and arranges for
any applicable import duties, taxes and
regulatory charges to be invoiced to the
importer’s specified DHL account at
destination. The duty tax payer will be
invoiced an extra charge based on a flat
rate or a percentage of the fiscal charges
that were advanced. The shipper must
provide the importer’s address details, tax
ID and the account number to be billed.
This service covers any import of a non-
document shipment for which DHL has
used its own credit line with Customs to
advance or guarantee the payment of
duties, taxes or regulatory charges on
behalf of importers and consumers with
whom DHL has no contract. An extra
charge based on a minimum rate or a
percentage of the fiscal charges that were
advanced or guaranteed is billed to the
duty tax payer.

For a full list of optional services, please visit mydhl.express.dhl.

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SURCHARGES View charges

In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are fair for
all of our customers.
Fuel Surcharge
This variable surcharge is applied to the weight charge of each
shipment and any transportation related surcharges. It is
derived from publicly available fuel oil indices that are also
shown on the DHL Express website at mydhl.express.dhl.
The charge is calibrated every month to the oil price that was
current two months prior to the billing month.
Remote Area
This surcharge applies when a shipment is collected from
or delivered to a location that is distant or difficult to serve.
Overweight Piece
A fixed surcharge is applied to every piece, including a pallet that
exceeds a scale or volumetric weight of 70kg.
from terrorism (Elevated Risk), or when shipping from or to a
destination country that is subject to trade restrictions imposed
by the UN Security Council (Restricted Destination).
Emergency Situation
A temporary surcharge, which allows us to cover operating cost
increases due to an emergency situation out of DHL’s control.
Change in market dynamics and air capacity availability is
reflected through regular price adjustments.
Peak Season
A temporary surcharge, which allows us to cover part of the
operating cost increases resulting from necessary network
adjustments during Peak Season.
Bulk Packaging and Plastic Flyer Stack
Charges apply for all DHL standard packaging items including
plastic flyers provided in bulk or stacks.

Oversize Piece
This fixed surcharge applies to every piece, including a pallet,
with a single dimension in excess of 120cm.

Non-Stackable Pallet
This fixed surcharge is applied to every pallet within a shipment
that cannot be stacked, either on request by the shipper, or
because of its shape, content or packaging. This surcharge does
not apply to pieces below 30kg.

Address Correction
This fixed surcharge is applied to any shipment that has an
incorrect delivery address at the time of pickup and the delivery
cannot be fulfilled after making efforts at the destination to
determine the correct address.

Data Entry
This fixed surcharge applies for each shipment consigned with
non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.

Security Charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk due
to continuous state of war, civil unrest, or continuous threats

For a full list of surcharges, please visit mydhl.express.dhl.

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Export Import Domestic Enabling Your Optional Surcharges Customs

Services Services Services Growth Services Services

CUSTOMS SERVICES View charges

DHL Express is the international specialist in shipping, with Bonded Storage

extensive knowledge and experience of dealing with customs
topics worldwide. For your peace of mind, we provide a wide
range of customs support for standard as well as non-routine
customs-clearance processes. By making sure that clearance is
a smooth and efficient process, we ensure your shipments arrive
as quickly as possible, and leave you free to focus on your core
business. With our online tool (tas.dhl.com) we provide essential
customs information to help you prepare your shipments.
Release to Broker
At the importer’s request, the release of a DHL Express shipment
to the customer’s designated customs broker of choice. DHL will
transfer the responsibility for a shipment and related customs
documentation to the customer’s nominated broker for
clearance and last mile delivery.
Non-Routine Entry
Applies when shipments are subject to non-routine clearance
procedures, due to their value, weight and/or commodity as
defined by destination Customs Authorities. May also apply in
selected countries where DHL is legally obliged to outsource
formal clearance entries to a licensed third party broker.
Storage charges apply when the shipment cannot be released by
customs due to inaccurate or missing paperwork. Charges take
effect three calendar days after the freight arrival date or broker
notification, whichever is later. The charge applies to the duty
and taxes payer.
Export Declaration
Applies in countries where an export declaration is required for
shipments containing controlled commodities or exceeding a
certain weight. Depending on origin country, shippers that
submit a declaration online may avoid the local charge.
Multiline Entry
A service charge will be assessed for multiline item entries with
more than five lines. An example would be – one shipment with
multiple products or multiple invoices. All products require
identification and must be classified under separate harmonized
tariff numbers.

For a full list of customs charges, please visit mydhl.express.dhl.

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DHL EXPRESS

Digitalization
Zones and Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

1 Shipment weight
n Please weigh and measure your shipment.
n If you are sending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight,
the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standard IATA
method. To calculate the volumetric weight of your shipment, simply multiply the length by height by width in centimeters,
then divide the total sum by 5,000 for each piece in the shipment.
n Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation.

2 Documentation required: waybill

n All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece.
This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually
numbered to allow you to track your shipment from collection through to delivery.
n Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as
well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.

3 Documentation required: invoice

n A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used
by customs authorities to assess if duties or taxes are payable.
n A commercial invoice is used when goods are part of a commercial transaction or intended for resale.
n A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).
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DHL EXPRESS

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Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT INVOICE

Your invoice will require the following details:

1. BANK DETAILS 5. TOTAL DECLARED VALUE 7. INCOTERM

These are the bank details that will
be used for the transaction between
the seller and buyer. These details are
not required for non-commercial/
proforma invoices.
2. DESCRIPTION
Generic or broad descriptions are no
longer permitted and are likely to
cause delays. Descriptions should
include the items, how many there are,
what they are made of, and what they
will be used for. Describing items as
‘samples’, ‘parts’ or ‘electronics’ is not
acceptable for customs classification,
safety and security reasons. Instead of
This is the total value of the transaction Insert the Incoterm that best describes
for customs purposes based on the the terms of the transaction. For
Incoterm selected. The total declared example, DAP (Delivered At Place).
value should include freight and
insurance charges if the seller is 8. REASON FOR EXPORT
responsible for these two elements. This could be: For Sale; For Repair;
After Repair; Gift; Sample;
6. TYPE OF EXPORT Personal Use Not For Resale;
The options are: (1) Permanent; Replacement; Intercompany Transfer;
(2) Temporary; and (3) Repair & or Personal Effects.
Return.
Commercial Exporter

‘electronics’, for example, use a invoice Tax ID/VAT number

description such as ‘television’. Bank details Date

1. Waybill number

Invoice number
3. COMMODITY CODE
Exporter code
This is the product identification code
Receiver if different from Importer
used by the exporting country to Importer (bill to)

classify the goods to be exported. Tax ID/VAT number

It assists clearance and avoids delays. Shipment reference

4. COUNTRY OF MANUFACTURE/ORIGIN Full description

of goods
Commodity
code
Item
quantity
Unit value
[Currency]
Subtotal
value
Net weight Country of
manufacture/
This relates to the place of [Currency] origin

manufacture, not the country of export. 2. 3. 4.

If items are manufactured in more than
one country, please list the origins.
Freight

Insurance

Total declared value/currency Total net weight/kg(s)

5.
Total pieces Total gross weight/kg(s)

6. Type of export

7. Incoterms

8. Reason for export

I/We hereby certify that the information contained in this invoice is true and correct and that the contents
of the shipments are as stated above.

Position in company Signature

Company stamp
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PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely
through the DHL Express global network, it is important that
they are packaged and labeled correctly.
Packaging guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed
n Securely fix a waybill to each piece in your shipment.
The waybill can be thought of as the shipment’s airline
ticket and it will delay delivery if it becomes separated from
your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipment’s journey. Please ensure the barcode is
flat and not covered by tape, shrinkwrap or strapping
n Place a waybill on the top or side of each piece in your
shipment and please ensure it does not overlap the corners
or edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees, please pay special
attention to the packaging of sharp items. There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a pallet.
If you are sending a multi-piece shipment, it is not necessary
to place the individual pieces on a pallet unless they exceed
70kg. For example, a shipment comprising four 25kg pieces
does not have to be placed on a pallet
Prohibited and Restricted Commodities
Prohibited Items
The following items will NOT be accepted for carriage by DHL.
This list includes items which are prohibited for carriage by
any law, regulation or statute of any federal, state or local
government of any country from, to or through which the items
may be carried. For international carriage there may be
additional prohibited items specified by the country of
destination. DHL may at its sole discretion refuse to carry other
items not listed below.
n Bullion (of any precious metal)
n Cannabis
n Cash (legal tender – bank notes, currency notes and coins)
n Complete firearms, ammunition, explosives/explosive
devices including inert explosives and test pieces, air guns,
replica and imitation firearms
n Human remains or ashes in any form
n Hunting (animal) trophies, animal parts such as ivory and
shark’s fin, animal remains or ashes, or animal by-products
and derived products not intended for human consumption,
prohibited for movement by the Convention on International
Trade in Endangered Species of Wild Fauna and Flora
(CITES) and/or local law
n Illegal goods, such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals, reptiles,
fish, invertebrates, amphibians, birds, insects, larvae and
pupae)
n Loose lithium metal batteries under IATA PI968 section II

DHL packaging n Loose precious and semi-precious stones (cut or un-cut,

We offer a range of high-quality DHL-branded packaging items, polished or un-polished)
suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes

For more information please refer to the Packing Guide

available on mydhl.express.dhl.
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Restricted Items
The following items will NOT be accepted for carriage unless Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items regulations
approved for carriage will be recorded in writing with the n Financial and monetary commodities – examples include
customer. but are not limited to activated SIM cards for mobile phones,
blank or activated credit or cash dispenser cards, blank
n Air guns, tasers, imitation or replica firearms, firearm
checks, event tickets, lottery tickets, money or postal orders,
parts and replica ammunition (includes rifle butts, trigger
pre-paid phone cards, tickets (blank stock), traveler’s checks,
mechanisms, screws/bolts etc which are manufactured for
vouchers/tokens, unused stamps etc. Applicable to all
the sole purpose of creating a functional firearm)
shipments valued in excess of €500,000
n Antiques and works of art with a shipment value in excess
n Furs
of €500,000
n Jewelry and watches and with individual values in excess of
n Banderols/Tax stickers with a shipment value in excess
€5,000. The shipment must not exceed €100,000
of €500,000
n C
 igarettes, cigars, tobacco products and electronic cigarettes
with a shipment value in excess of €500,000 PAYING FOR YOUR SHIPMENT
n C
 ommemorative coins and medals with an individual value
or total shipment value of €2,000 or more are restricted You can pay for DHL Express services either with cash,
for carriage a credit card or by bank transfer. You can open an account with
n D
 angerous/hazardous goods including but not limited to DHL Express to pay via bank transfer; and all account customers
perfumes, aftershaves, aerosols, flammable substances, receive invoices on a pre-agreed basis. For more details, please
dry ice, biological substances, UN classified dangerous get in touch with a Customer Service Advisor at your local
goods and any goods specified as such under International DHL Express office or go to mydhl.express.dhl.
Air Transport Association regulations (“IATA”), the
15 DHL Service & Rate Guide 2023: Bangladesh
Connecting your World
Sustainability

DIGITALIZATION

Service Offering
How to Ship with DHL Express
u Digitalization
Zones and Rates

Digitalization is one of the most important trends impacting

logistics, and it is one of the key pillars of DPDHL’s Strategy
2025. Through digitalization we bring benefits for our
MYDHL+ mydhl.express.dhl

customers, our operations and our own people.
We invest continually in market-leading technologies to help
our customers to manage and monitor shipments, create
shipping labels, get quotes, schedule courier pickups, connect
with us and more. Digitalizing our operations provides more
transparency, allowing us to better anticipate and meet our
customers’ needs.
MyDHL+ re-imagines the way the shipping business
does business, by combining the tools and services our
customers use most. With its mobile friendly and
intuitive interface, customers can now import, export,
schedule a pickup, track shipments and pay bills more
quickly than ever – all in one visit, with one password
and zero headaches. MyDHL+ makes it incredibly easy
to navigate the complexities of international shipping.

ON DEMAND DELIVERY
DHL’s On Demand Delivery tool keeps
receivers informed of shipment progress,
allowing them to reschedule, reroute,
release or conveniently collect from a
DHL Service Point. It is an innovative,
easy-to-use, mobile-friendly service,
especially for residential deliveries.

Designed to enhance the online

shopper’s experience, the service is
available globally, meaning consistent
ondemand.dhl.com DHL EXPRESS
service standards and a harmonized
user experience.
MOBILE APP
The DHL Express Mobile app lets you track your
shipments and manage your deliveries all in one place.
You can locate the nearest DHL Service Point for parcel
Scheduled Signature release/ Alternative drop off or collection, and quickly check shipping rates
delivery leave your signature address
too – right on your smartphone. Advanced GPS
location services and camera barcode scanning are
also available. Download DHL Express Mobile today,
Collect from Vacation hold Leave with neighbor on Android or iOS.
Service Point or concierge

DHL EXPRESS COMMERCE

Take your website international with DHL Express Commerce.
Offer your customers all the benefits of DHL Express at your
checkout in real-time. Import, manage and ship their orders
quickly and efficiently with no complicated development.
Add the power of DHL Express to your e-commerce business
quickly and easily, giving you the competitive edge.
DHL Express Commerce integrates with the biggest
e-commerce platforms, including: Magento, Shopify,
WooCommerce, Amazon and eBay.
16 DHL Service & Rate Guide 2023: Bangladesh
Connecting your World
Sustainability

DIGITALIZATION

Service Offering
How to Ship with DHL Express
u Digitalization
Zones and Rates

DIGITAL TRUST
DIGITAL ASSISTANT Logistics requires transferring data and
content around the world and we embrace
Our Digital Assistant is a live chat helpdesk
a responsibility to do this securely. Our
that offers a 24/7 service across multiple
standards led by our binding Corporate
online channels and platforms, and in
Rules and by our Data Privacy Policy apply
41 languages. It tracks your shipments,
throughout the DPDHL Group and are
answers queries and directs you to FAQs.
approved by the Supervisory Authorities.
We maintain a comprehensive Information
Security and Data Protection approach
Chat with us now! based on ISO/IEC 27001:2013 and GDPR,
to ensure a high standard when managing
customer information assets and personal
data. We aim to provide a rapid response to
ROBOTICS any security incident via our 24x7 Cyber
Defence Centre (CDC) with global coverage
Driven by rapid technological advancements and increasing supply chain
and our global DPO community.
complexity, robotics solutions are entering the logistics environment, boosting
productivity and driving zero-defect processes.
DPDHL acts as controller in respect of any
personal data it receives from customers
Robots are adopting more roles at DHL Express, assisting workers with the most
and holds to effectively provide
repetitive and labor-intensive tasks and freeing them up to do higher-order,
transportation services and in regard to the
customer-facing activities. Examples include the use of articulated robotic arms
delivery of any shipments or documents
for sorting inbound packages to last-mile delivery routes. We have four such
that it processes to perform its contractual
robots in use globally, with this number set to double soon.
obligations. DPDHL will act as a data
controller when an individual is executing
Our robots help get couriers out on the road faster – which means your parcels
their rights under privacy legislations.
get delivered faster.

CUSTOMER SHIPPING
INTEGRATION
Using EDI and XML Services enables you to
incorporate DHL’s online shipping
capabilities into your own website,
warehouse or customer service application.
This provides global shipment tracking
while making it faster and easier to access
information about transit times, rates and
courier bookings.

SPECIFIC SOLUTIONS
DHL offers additional capabilities for
businesses requiring more specialized
solutions – for example, its Medical Express
and Collect & Return services.
17 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

CALCULATE THE PRICE OF YOUR SHIPMENT

Determine which Is your shipment Based on weight Add any optional

zone your destination
is in (pages 19 & 20)
and whether yours is
a document or non-
document shipment.
international (page 5) (page 11), zone and services (page 8)
or domestic (page 6) speed, confirm your and check if any
and how quickly do base price (pages 21 surcharges apply
you want it to arrive? & 22 for exports and (page 9).
pages 23 & 24 for
imports).

Base price + Optional services + Surcharges = Total price

OPTIONAL SERVICES View explanation

Optional services Charging method Charge

Dedicated Pickup Per shipment 0.6 per kg with minimum of 25 USD

Dedicated Delivery Per shipment 0.6 per kg with minimum of 50 USD

Saturday Delivery Per shipment 35 USD

Shipment Insurance By shipment value 13 USD or 2% of stated shipment value if higher

Extended Liability Per shipment 5 USD

Direct Signature Per shipment 6 USD

Printed Invoice Per invoice 4 USD

Residential Address Per shipment 4 USD

Change of Billing Per invoice 12 USD

Neutral Delivery Per shipment 6 USD

Duty Billing Services

Duty Tax Paid % of fiscal charges 2% of fiscal charges with minimum of 18 USD

Duty Tax Importer % of fiscal charges 2% of fiscal charges with minimum of BDT 1,000

Duty Tax Receiver % of fiscal charges 2% of fiscal charges with minimum of BDT 1,000

For a full list of optional services, please visit our website at mydhl.express.dhl.
18 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

SURCHARGES View explanation

Surcharges Charging method Charge

Percentage of transportation and additional

Fuel Surcharge Per shipment
charges, as per index; details here

Remote Area Per shipment 0.6 USD per kg with a minimum of 25 USD

Additional Handling

Overweight Piece Per piece 95 USD

Oversize Piece Per piece 50 USD

Non-Stackable Pallet Per piece 260 USD

Address Correction Per shipment 13 USD

Data Entry Per shipment 6 USD

Security Charges

Elevated Risk Per shipment 25 USD

Restricted Destination Per shipment 35 USD

Packaging Items

Plastic Flyers Per stack 20 USD per stack (100 flyers)

Bulk Packaging Per stack Variable by packaging type and quantity

CUSTOMS SERVICES View explanation

Customs services Charging method Charge

Release to Broker Per shipment Minimum charge of BDT 166 (incl. VAT)

Non-Routine Entry Per shipment 12 USD

Per shipment, per day after five calendar

Bonded Storage Minimum of BDT 28.75 (incl. VAT)
days based on weight band

Export Declaration Per shipment 12 USD

Multiline Entry Rate per line, after five lines USD 6 per line from 6th line onwards

Please visit our website for a full list of surcharges and customs services.
19 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Afghanistan 7 Ecuador 7
Albania 6 Egypt 7
Algeria 7 El Salvador 7
American Samoa 7 Eritrea 7
Andorra 4 Estonia 4
Angola 7 Eswatini 7
Anguilla 7 Ethiopia 7
Antigua 7 Falkland Islands 7
Argentina 7 Faroe Islands 7
Armenia 6 Fiji 7
Aruba 7 Finland 4
Australia 3 France 4
Austria 4 French Guiana 7
Azerbaijan 7 Gabon 7 doc
Bahamas 7 Gambia 7
Bahrain 1 doc Georgia 7
Bangladesh N/A Germany 4
Barbados 7 Ghana 7
Belarus 7 Gibraltar 6
Belgium 4 Greece 4
Belize 7 Greenland 7
Benin 7 Grenada 7
Bermuda 7 Guadeloupe 7
Bhutan 2 Guam 7
Bolivia 7 Guatemala 7 doc
Bonaire 7 Guernsey 6 doc
Bosnia and Herzegovina 6 Guinea Republic 7
Botswana 7 Guinea-Bissau 7
Brazil 7 Guinea-Equatorial 7
Brunei 2 Guyana (British) 7
Bulgaria 4 Haiti 7
Burkina Faso 7 doc Honduras 7
Burundi 7 Hong Kong SAR China 1
Cambodia 2 doc Hungary 4
Cameroon 7 Iceland 7
Canada 5 India 1 doc
Canary Islands, The 7 Indonesia 2
Cape Verde 7 Iran, Islamic Rep. of 7
Cayman Islands 7 Iraq 7
Central African Republic 7 Ireland, Rep. of 4
Chad 7 Israel 6
Chile 7 Italy 4
China, People’s Republic 2 doc Jamaica 7
Colombia 7 Japan 3
Comoros 7 Jersey 6 doc
Congo 7 Jordan 1
Congo, Democratic Rep. of 7 doc Kazakhstan 7
Cook Islands 7 Kenya 7
Costa Rica 7 Kiribati 7
Cote d’Ivoire 7 doc Korea, D.P.R. of (North) 7
Croatia 4 Korea, Rep. of (South) 2
Cuba 7 Kosovo 7
Curacao 7 Kuwait 1
Cyprus 4 doc Kyrgyzstan 7
Czech Republic, The 4 Lao P.D.R. 2
Denmark 4 Latvia 4
Djibouti 7 Lebanon 7
Dominica 7 Lesotho 7
Dominican Republic 7 Liberia 7

doc = document contents only = document and non-document contents Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
20 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

SERVICE CAPABILITY AND RATING ZONES

DHL DHL DHL DHL DHL DHL
Country/Territory Zone Express Express Express Imports Country/Territory Zone Express Express Express Imports
Worldwide 12:00 9:00 Worldwide 12:00 9:00
Libya 7 Sao Tome & Principe 7
Liechtenstein 4 Saudi Arabia 1
Lithuania 4 doc Senegal 7
Luxembourg 4 Serbia, Rep. of 7
Macau SAR China 2 Seychelles 7
Madagascar 7 Sierra Leone 7
Malawi 7 Singapore 1
Malaysia 2 Slovakia 4
Maldives 2 Slovenia 4 doc
Mali 7 Solomon Islands 7
Malta 4 Somalia 7
Marshall Islands 7 Somaliland, Rep. (N. Somalia) 7
Martinique 7 South Africa 7
Mauritania 7 South Sudan 7
Mauritius 7 Spain 4 doc
Mayotte 7 Sri Lanka 2
Mexico 5 St. Barthelemy 7
Micronesia, Fed. States of 7 St. Eustatius 7
Moldova, Rep. of 7 St. Helena 7
Monaco 4 St. Kitts 7
Mongolia 7 St. Lucia 7
Montenegro, Rep. of 7 St. Maarten 7
Montserrat 7 St. Vincent 7
Morocco 7 Sudan 7
Mozambique 7 doc Suriname 7
Myanmar 2 Sweden 4
Namibia 7 doc Switzerland 4
Nauru, Rep. of 7 Syria 7
Nepal 2 Tahiti 7
Netherlands, The 4 Taiwan 2
Nevis 7 Tajikistan 7
New Caledonia 7 Tanzania 7
New Zealand 3 Thailand 1
Nicaragua 7 Timor-Leste 7
Niger 7 Togo 7
Nigeria 7 Tonga 7
Niue 7 Trinidad and Tobago 7
North Macedonia 6 Tunisia 7
Northern Mariana Islands 7 Turkey 4
Norway 6 Turkmenistan 7
Oman 1 Turks and Caicos Islands 7
Pakistan 2 doc Tuvalu 7
Palau 7 Uganda 7 doc
Panama 7 Ukraine 7
Papua New Guinea 7 United Arab Emirates 1
Paraguay 7 United Kingdom 4
Peru 7 doc United States of America 5 10:30
Philippines, The 2 Uruguay 7
Poland 4 doc Uzbekistan 7
Portugal 4 Vanuatu 7
Puerto Rico 7 Vatican City 4
Qatar 1 Venezuela 7
Reunion, Island of 7 Vietnam 2 doc
Romania 4 Virgin Islands (British) 7
Russian Federation, The 7 Virgin Islands (US) 7
Rwanda 7 Yemen, Rep. of 7
Samoa 7 Zambia 7
San Marino 4 Zimbabwe 7 doc

doc = document contents only = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
21 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 2kg
0.5 19.30 41.98 45.55 45.57 45.70 50.35 59.97
1 26.46 52.86 57.00 57.50 61.61 68.87 81.18
1.5 33.62 63.74 68.45 69.45 77.52 87.39 102.39
2 40.78 74.62 79.90 81.40 93.43 105.91 123.60
Documents from 2.5kg and non-documents from 0.5kg
0.5 30.01 54.01 57.70 57.71 59.25 69.62 72.03
1 37.17 64.89 69.15 69.65 73.58 88.14 93.24
1.5 44.33 75.77 80.60 81.60 87.91 106.66 114.45
2 51.49 86.65 92.05 93.55 102.24 125.18 135.66
2.5 57.60 95.07 101.17 103.39 114.79 141.45 156.23
3 63.71 103.49 110.29 113.23 127.34 157.72 176.80
3.5 69.82 111.91 119.41 123.07 139.89 173.99 197.37
4 75.93 120.33 128.53 132.91 152.44 190.26 217.94
4.5 82.04 128.75 137.65 142.75 164.99 206.53 238.51
5 88.15 137.17 146.77 152.59 177.54 222.80 259.08
5.5 94.26 145.59 155.89 162.43 190.09 239.07 279.65
6 100.37 154.01 165.01 172.27 202.64 255.34 300.22
6.5 106.48 162.43 174.13 182.11 215.19 271.61 320.79
7 112.59 170.85 183.25 191.95 227.74 287.88 341.36
7.5 118.70 179.27 192.37 201.79 240.29 304.15 361.93
8 124.81 187.69 201.49 211.63 252.84 320.42 382.50
8.5 130.92 196.11 210.61 221.47 265.39 336.69 403.07
9 137.03 204.53 219.73 231.31 277.94 352.96 423.64
9.5 143.14 212.95 228.85 241.15 290.49 369.23 444.21
10 149.25 221.37 237.97 250.99 303.04 385.50 464.78
11 153.81 228.35 245.81 259.59 313.48 398.16 479.66
12 158.37 235.33 253.65 268.19 323.92 410.82 494.54
13 162.93 242.31 261.49 276.79 334.36 423.48 509.42
14 167.49 249.29 269.33 285.39 344.80 436.14 524.30
15 172.05 256.27 277.17 293.99 355.24 448.80 539.18
16 176.61 263.25 285.01 302.59 365.68 461.46 554.06
17 181.17 270.23 292.85 311.19 376.12 474.12 568.94
18 185.73 277.21 300.69 319.79 386.56 486.78 583.82

Table continues overleaf

22 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7

19 190.29 284.19 308.53 328.39 397.00 499.44 598.70

20 194.85 291.17 316.37 336.99 407.44 512.10 613.58
21 199.41 298.15 324.21 345.59 417.88 524.76 628.46
22 203.97 305.13 332.05 354.19 428.32 537.42 643.34
23 208.53 312.11 339.89 362.79 438.76 550.08 658.22
24 213.09 319.09 347.73 371.39 449.20 562.74 673.10
25 217.65 326.07 355.57 379.99 459.64 575.40 687.98
26 222.21 333.05 363.41 388.59 470.08 588.06 702.86
27 226.77 340.03 371.25 397.19 480.52 600.72 717.74
28 231.33 347.01 379.09 405.79 490.96 613.38 732.62
29 235.89 353.99 386.93 414.39 501.40 626.04 747.50
30 240.45 360.97 394.77 422.99 511.84 638.70 762.38
40 286.45 430.97 473.37 509.39 616.54 765.40 911.38
50 332.45 500.97 551.97 595.79 721.24 892.10 1,060.38
60 378.45 570.97 630.57 682.19 825.94 1,018.8 1,209.38
70 424.45 640.97 709.17 768.59 930.64 1,145.5 1,358.38
For each additional 0.5kg
Above 10 2.28 3.49 3.92 4.30 5.22 6.33 7.44
Above 20 2.28 3.49 3.92 4.30 5.22 6.33 7.44
For each additional 1kg
30.1 - 70.0 4.60 7.00 7.86 8.64 10.47 12.67 14.90
70.1 - 300.0 6.43 11.55 12.11 13.48 17.83 20.25 23.37

300.1 - 3,000* 6.43 11.55 12.11 13.48 17.83 20.25 23.37

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 74 countries worldwide.
Add 7 USD to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 26 countries
worldwide. Add 30 USD to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.

*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
23 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7
Documents only up to 2kg
0.5 20.26 44.07 47.83 47.85 48.00 52.87 62.97
1 27.78 55.50 59.86 60.37 64.72 72.32 85.24
1.5 35.30 66.93 71.89 72.91 81.44 91.77 107.51
2 42.82 78.36 83.92 85.45 98.16 111.22 129.78
Documents from 2.5kg and non-documents from 0.5kg
0.5 31.53 56.73 60.59 60.60 62.22 73.10 75.63
1 39.05 68.16 72.62 73.13 77.27 92.55 97.90
1.5 46.57 79.59 84.65 85.67 92.32 112.00 120.17
2 54.09 91.02 96.68 98.21 107.37 131.45 142.44
2.5 60.51 99.87 106.27 108.54 120.56 148.53 164.05
3 66.93 108.72 115.86 118.87 133.75 165.61 185.66
3.5 73.35 117.57 125.45 129.20 146.94 182.69 207.27
4 79.77 126.42 135.04 139.53 160.13 199.77 228.88
4.5 86.19 135.27 144.63 149.86 173.32 216.85 250.49
5 92.61 144.12 154.22 160.19 186.51 233.93 272.10
5.5 99.03 152.97 163.81 170.52 199.70 251.01 293.71
6 105.45 161.82 173.40 180.85 212.89 268.09 315.32
6.5 111.87 170.67 182.99 191.18 226.08 285.17 336.93
7 118.29 179.52 192.58 201.51 239.27 302.25 358.54
7.5 124.71 188.37 202.17 211.84 252.46 319.33 380.15
8 131.13 197.22 211.76 222.17 265.65 336.41 401.76
8.5 137.55 206.07 221.35 232.5 278.84 353.49 423.37
9 143.97 214.92 230.94 242.83 292.03 370.57 444.98
9.5 150.39 223.77 240.53 253.16 305.22 387.65 466.59
10 156.81 232.62 250.12 263.49 318.41 404.73 488.20
11 161.61 239.94 258.36 272.53 329.37 418.01 503.82
12 166.41 247.26 266.60 281.57 340.33 431.29 519.44
13 171.21 254.58 274.84 290.61 351.29 444.57 535.06
14 176.01 261.90 283.08 299.65 362.25 457.85 550.68
15 180.81 269.22 291.32 308.69 373.21 471.13 566.30
16 185.61 276.54 299.56 317.73 384.17 484.41 581.92
17 190.41 283.86 307.80 326.77 395.13 497.69 597.54
18 195.21 291.18 316.04 335.81 406.09 510.97 613.16

Table continues overleaf

24 DHL Service & Rate Guide 2023: Bangladesh
Connecting Your World
Sustainability

ZONES AND RATES

Service Offering
How to Ship with DHL Express
Digitalization
u Zones and Rates

Calculate the Price Optional Surcharges Customs Service Capability Export Import
of Your Shipment Services Services and Rating Zones Services Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7

19 200.01 298.50 324.28 344.85 417.05 524.25 628.78

20 204.81 305.82 332.52 353.89 428.01 537.53 644.40
21 209.61 313.14 340.76 362.93 438.97 550.81 660.02
22 214.41 320.46 349.00 371.97 449.93 564.09 675.64
23 219.21 327.78 357.24 381.01 460.89 577.37 691.26
24 224.01 335.10 365.48 390.05 471.85 590.65 706.88
25 228.81 342.42 373.72 399.09 482.81 603.93 722.50
26 233.61 349.74 381.96 408.13 493.77 617.21 738.12
27 238.41 357.06 390.20 417.17 504.73 630.49 753.74
28 243.21 364.38 398.44 426.21 515.69 643.77 769.36
29 248.01 371.70 406.68 435.25 526.65 657.05 784.98
30 252.81 379.02 414.92 444.29 537.61 670.33 800.60
40 301.01 452.52 497.42 534.99 647.51 803.33 957.00
50 349.21 526.02 579.92 625.69 757.41 936.33 1,113.40
60 397.41 599.52 662.42 716.39 867.31 1,069.33 1,269.80
70 445.61 673.02 744.92 807.09 977.21 1,202.33 1,426.20
For each additional 0.5kg
Above 10 2.40 3.66 4.12 4.52 5.48 6.64 7.81
Above 20 2.40 3.66 4.12 4.52 5.48 6.64 7.81
For each additional 1kg
30.1 - 70.0 4.82 7.35 8.25 9.07 10.99 13.30 15.64
70.1 - 300.0 6.75 12.13 12.72 14.16 18.73 21.26 24.53

300.1 - 3,000* 6.75 12.13 12.72 14.16 18.73 21.26 24.53

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see mydhl.express.dhl for details.

*DHL Express does not accept shipments exceeding 3,000kg, or containing pieces exceeding 1,000kg or 300cm in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on mydhl.express.dhl. These network restrictions are subject to change with 30 days’ notice.
READY TO SHIP?
Get a quote

88 02 55668100 or 16359 (mobile)

Chat

bdcare@dhl.com

Find your nearest DHL Service Point

DHL Express
Molly Capita Centre (Level 4&5)
76, Bir Uttam Mir Showket Road
Gulshan-1
Dhaka-1212
Bangladesh

Valid: 1st January 2023

For public use

The information in this guide is correct as of 1st January 2023. DHL reserves the right to amend or modify any of the information at any time.