7 0

EXPLORATORY
(FRONT OFFICE SERVICES)

ELENA I. MALICDEM,Ed.D.
Caloocan High School
Author

TLE – EXPLORATORY ( FRONT OFFICE SERVICE)

Quarter 1-Week 1
 EXPLORATORY
(FRONT OFFICE SERVICES) Quarter 1
LESSON 1
USE OF TOOLS, EQUIPMENT AND PARAPHERNALIA IN FRONT
OFFICE SERVICES (FOS)
Author: Elena I. Malicdem

This module is designed to acquire knowledge, skills, and attitude

in performing the Front Office Services tasks by providing a series of
learning activities to achieve the following learning competencies: 1) use
of tools, equipment, and paraphernalia; 2) maintenance of tools,
equipment, and paraphernalia, 3) mensuration and calculation, 4) the
practice of Occupational Health and Safety (OHS) procedures, and 5)
interpretation of design and layout.

The preliminaries of this exploratory module include the 1)

discussion of the relevance, of course, 2) explanation of key concepts
relative to the course, and 3) exploration of career opportunities.

Read the instructions below to accomplish the objectives intended

for each lesson.

 Read and understand the content for each lesson.

 Follow the instructions carefully to perform the activities given
 You may ask guidance from your teacher or guardian to further
understand the lesson.
 Assess yourself and apply the concepts and skills that you have
learned.
 Perform all activities given following the instruction.
 Have fun learning.

After going through this module, you are expected to

 Discussion of the relevance of course

 Explanation of key concepts relative to the course
 Exploration of career opportunities.
 Identify FOS tools, equipment, and paraphernalia applicable to a
specific job.
 Classify equipment, tools, and paraphernalia according to types
and functions
 Describe equipment, tools, and paraphernalia based on the
specified task

TLE - EXPLORATORY FRONT OFFICE

SERVICE
Directions: Choose the letter of the correct answer. Write the chosen letter on
the separate sheet of
paper.

1. It is used for a photocopy of your document.

A. copier machine C. router
B. laminator D. shedder
2. It is used for cutting unnecessary documents.
A. copier machine C. router
B. laminator D. shredder
3. It is used to communicate, to hold a caller, and gets information or
order to other parties of the line.
A. px box C. shredder
B. router D. telephone
4. Office equipment used to make a daily report.
A. computer C. printer
B. copier machine D. telephone
5. It is also known as essential parts of the company accountable for
checking and dispatching goods and services.
A. Accounting staff C. Controlling staff
B. Auditing staff D. Receiving staff
6. Equipment used to roll or compress into the thin plate the important
document such as permit, announcement, and ID.
A. copier machine C. router
B. laminator D. shredder
7. A device that mediates the transmission of data packets over an
electronic communication network.
C. copier machine C. router
D. laminator D. shredder
8. It has many functions, from keeping things together, to labeling and
serving as a reminder.
A. office stationaries C. shredder
B. router D. telephone
9. It’s useful machines that allow you to make almost infinite copies of
whatever you need
A. computer C. printer
B. copier machine D. telephone
10. A simple machine that used to digitize some old documents or scan a
physical photograph of a new employee.
A. computer C. printer
B. copier machine D. scanner

TLE - EXPLORATORY FRONT OFFICE

SERVICE
Directions: Look at the picture below and answer the following questions.

1. What can you say about the picture?

2. Give at least five (5) examples of tools, equipment, and paraphernalia in

Front Office Services.

Nowadays the essential parts of the company are the Front of Office
Services in the layman terms there are so-called the receptionist. Right now,
the common terms used are the Front liner. In every field of the career, there
was a receiving area which is responsible for the receiving and dispatching of
good and services.
There are accountable for the proper channeling of the transactions in any
field of works. In every department or unit of the companies, there are
respective front office services that help you with your concern. Such as in
department store the information area is the best example of front office
services, in a parking area, there is a valet station who is the one responsible
for your car parking, in the hotel the reception areas are the one taken up your
issued such as check-in and check out and many other that you can identify
and understand the functions of the front office services.
As a receptionist or front liner, you must have a simple tool, equipment,
and paraphernalia used in their field of works. Most of them must have a
skilled receptionist, which requires developing many manual skills using

TLE - EXPLORATORY FRONT OFFICE

SERVICE
different tools and equipment. An hour of practice is required to become
competent at using different tools, equipment, and paraphernalia for receiving
a transaction.

The seven essential tools, equipment, and paraphernalia that no office can
operate without this:

1. Computer- used to receiving, sending

(internal and external data), and make
a report for the company. It also called
the modern typewriter wherein you
can easily make a transaction,
presentation, and data analysis.
Needed to have in the company. https://www.legit.ng/1129733-types-office-
equipment-functions.html

2. Telephone – is one of the essential

tools for the proper functioning of
the company want your office to be
reachable, you need to have a phone https://www.legit.ng/1129733-types-
office-equipment-functions.html

3. Printer – is used to print a document.

It is a machine that makes working at
the office much easier and it can print
many copies as you needed.

https://www.legit.ng/1129733-types-office-
equipment-functions.html

4. Scanner – used to digitize some old

documents or scan a physical
photograph of a new employee. It
transforms the scanned documents
back into text form with the use of https://www.legit.ng/1129733-types-
office-equipment-functions.html
additional software.

5. Copier – it’s used to make infinite

copies of document needed
https://www.legit.ng/1129733-types-office-equipment-
functions.html

TLE - EXPLORATORY FRONT OFFICE

SERVICE
 6. Shredder – use to shred confidential
documents such as personal profile,
company old files like quotation,
prices and etc.

https://www.legit.ng/1129733-types-office-
equipment-functions.html

7. Office Stationery – it has many

functions, from keeping things
together (scotch tape, paper clips or
staples) to labelling and serving as a
reminder (sticky notes, markers
and pens). https://www.legit.ng/1129733-types-office-equipment-
functions.html

As we discussed above are the absolute minimum for any offices. Then, we will
also consider some office equipment that is not strictly necessary, but it might
make life easier. However, if you have some additional funds to spend, consider
investing in the following things.

It refers to the miscellaneous electronic equipment’s these are things that are
not obligatory but make a good working environment for the worker.

1. Webcams – is a video camera that

feeds its images in real-time to a
computer or computer network often
via USB, Ethernet or Wi-Fi

2. Television or T.V. - is one of our

most important means of
communication. The name Television
comes for the Greek word tele
meaning “far” and Latin word vision
meaning https://www.gettyimages.com%2Fphotos%2Ftelevision

“to see”, so the word television means

“to see far”

TLE - EXPLORATORY FRONT OFFICE

SERVICE
3. Airconditioning Unit. – is the process
of altering the properties of air
(primarily temperature and humidity)
to more favorable conditions.
https://www.tclusa.com/products/
appliances/window-air-
conditioners/taw-05cr19

4. Modem - Short for modulator-

demodulator, a device that enables a
computer to transmit data over a
telephone or cable line.

5. Wi-Fi Router– it’s a device that uses

to connect to a computer, printer,
audio files, and internet access.

6. Projector – is an output device that

can take images generated by a
computer or Blu-ray player and
reproduce them onto a screen, wall, or
another surface. The most common
type of projector used today is called a
video projector.

7. Computer Server - it refers to server

software that accepts requests for data
from client software and returns the
results to the client.

8. Web Server – any computer used

to provide files to other computers
connected to it through a network.

9. Port – in computer term port can refer

to either physical or virtual
connection points. Physical ports
refer to the connecting cables to the
computer, routers, modem, and
others. While virtual ports refer to the
wireless connection of the computer
devices to other devices such as
Bluetooth and Wi-Fi connection.

TLE - EXPLORATORY FRONT OFFICE

SERVICE
 10. Label Marker – is used to
making a label to differentiate things,
inventory records and marks various
cable or attach important notes or
reminders. For easy determining the
priority at work.
https://www.legit.ng/1129733-types-office-
equipment-functions.html

Directions: Write at least ten (10) words that connected to the words inside
the cloud.

Front Office Services as a Career

1. 6.
2. 7.
3. 8.
4. 9.
5. 10.

Directions: List at least ten (10) tools, equipment, and paraphernalia used in
Front Office Services. Use the table below by putting a check
(√)to
classify according to essential or miscellaneous.

Tools, equipment, and paraphernalia used in Essential Miscellaneous

Front Office Services Office Office
Equipment Equipment
1.
2.
3.
4.
5.
6.
7.
8.
9.
7

TLE - EXPLORATORY FRONT OFFICE

SERVICE
10.

TLE - EXPLORATORY FRONT OFFICE

SERVICE
A. Directions: Arrange the jumble word or words to form a word
that reveals your answer. Write your answer to your answer sheet.

1. ORPT

2. REVERS

3. RSHEDRED

4. LEBAL REKAM

5. LENOPEHTEE

6. RETPUMOC

7. PIEROC

B. Directions: Based on your understanding. Answer the following

questions.

1. What are the different careers in front office services?

2. How does the front office services career are in demand in the world?

3. Why is it important to identify the different tools, equipment

and paraphernalia in front offices services?

TLE - EXPLORATORY FRONT OFFICE

SERVICE
 Directions: Read the statements below carefully. Write “True” if it is correct
and “False” if not then write the correct word/words.

1. Physical ports refer to the connecting cables to the computer, routers,

modem, and others.

2. Wi-Fi Route it’s a device that use to not connect to a computer, printer,
audio files, and internet access.

3. Label Marker used for uneasy determining the priority at work

4. Airconditioning Unit. Use to altering the properties of air (primarily

temperature and humidity) to more favorable conditions.

5. Computer unnecessary needed to have in the company.

6. Physical ports refer to the wireless connection of the computer devices to

other devices such as Bluetooth and Wi-Fi connection.

7. Television or T.V. is one of our most important means of communication.

8. The projector is an output device that can take images generated by a

computer or Blu-ray player.

9. Wi-fi is reproduced onto a screen, wall, or other surfaces.

10. Webcams is a video camera that not feeds its images in real-time to a
computer or computer the network often via USB, Ethernet, or Wi-Fi.

TLE - EXPLORATORY FRONT OFFICE

SERVICE