CABAROAN ELEMENTARY SCHOOL

Pinili District
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CLIENT SATISFACTION SURVEY

Sto. Tomas Elementary School would like to thank you and your organization
for visiting our school. As we pursue our commitment to serve you better, we
are continually improving our systems and processes to ensure total client
satisfaction. As such, we would like to seek your help in evaluating our
services. This information is very valuable in our continuing effort to give you
excellent service.

Part I. Client Profile

Name (Optional)_________________________Age :_______ Sex: Male ( ) Female (
)
Address:____________________________________________________________________
Postion/Department:_______________________
Organization:____________________

Part II
A. Process Very Moderately Slightly Satisfied (Not
Satisfie Satisfied Satisfie (2) Satisfied)
d (5) (4) d 1
(3)
Timeliness of response to
clients requirements
Responsiveness to the
requirements
Consistency in updating
transaction progress
Delivery of requested files
Please suggest ways in how we can improve our processes
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 B. Personnel (refers to Very Moderately Slightly Satisfied (Not
our project team, Satisfie Satisfied Satisfie (2) Satisfied)
resource persons, d (5) (4) d 1
facilitators, consultants (3)
Courtesy
Availability
Knowledge
Professionalism
Complaint Resolution
Please suggest ways by which we can improve the way our personnel attent to
your needs.
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C. Facilities and Very Moderately Slightly Satisfied (Not

Equipments Satisfie Satisfied Satisfie (2) Satisfied)
d (5) (4) d 1
(3)
Adequacy
User-friendliness
Cleanliness
Please suggest ways by which we can improve the way our personnel attent to
your needs.
______________________________________________________________________________
______________________________________________________________________________

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Signature