RUKIYA DANIEL RESUME

59A San Gangar Trace, Diego Martin

Email: Rukiya_D@hotmail.com , contact: (1868)-325-5174

Summary
A dedicated individual with a growing passion in customer service. I have almost three years of
experience in the customer service industry and pride myself on delivering exceptional customer service
through active listening, building rapport and ensuring the customer’s need are met. I thrive in a dynamic
fast pace environment and always put my best foot forward to maintain company standards.
Skills
 Proficiency in Microsoft Word, PowerPoint and other office applications.
 Excellent Team player, experience working in a team environment.
 Excellent time management skills and strong attention to detail.
 Excellent oral and interpersonal communication skills

Education
• 2004-2011 Point Cumana R.C School
• 2011-2016 Diego Martin Central Secondary
Subjects Pursued:
P.O.B (Principle of Business) Art
EDPM Mathematics
Social Studies English

Work Experience

• Cashier (Kappa Drugs) – As a Cashier I achieved my sales target by engaging customers

in a friendly demeanour to promote sales, and assisted them with their needs and demands.
• I also ensured that the store was always able to support and meet customers’ needs by keeping
track of inventory to ensure availability of stock, and the quality of the products in the showroom
were up to the businesses standards.
• As a result I was trusted to work independently with little supervision.

• Sales Representative at (Zina’s jewellery) – As a Sales Representative I achieved my

monthly sales quota by building rapport with clients to assist them in meeting their needs.
• I was given responsibility over a particular section of the store and was entrusted to keep
track of inventory.

References
• Leshawn Moriss - 335-0289
• Lashonda Joseph - 317-7650
Rukiya Daniel
59A San Gangar Trace,
Diego Martin.
Human resource Department
Dear Dir/Madam,
I am writing this letter to introduce myself and give you some insight as
to why I would be fit for the job available. I am a very dedicated and passionate
individual. I have learnt how to apply myself practically and make decisions that further
facilitate my growth. Although I am young, I do not see this as a disadvantage as I
believe it gives me the opportunity to constantly learn and grow, and develop new skills
which will continuously be beneficial to me.
I am a fast learner as I take constructive criticism very seriously and use it to
improve my performance. I believe this job will help me gain a lot of experience which I
can use to propel myself forward and simultaneously help me begin a career. Although I
am just learning to define myself and my interest, I do believe that this job can help me
by exposing me to different opportunities that may help in my development. If given the
opportunity I intend to work passionately and vigorously to prove that I am grateful for
this opportunity and that I am an asset to this business. If you wish to contact me I can be
reached through my cell phone at 868325-5174, or my email; Rukiya_D@hotmail.com. I
look forward to being contacted and scheduling an interview with you.

Thank You.
Sincerely,
Rukiya Daniel.