RSA Guidance myTechCare

Device
Registration
Work Instruction
Device Registration RSA Process
Browser access
To start configuring your device for
Embraer SA two factor authentication
(2FA), access the URL:
https://embraer-comercial.auth.securid.com/mypage
Authenticate using: login@embraer.tech

Customer: portal myTechCare login
Do not use your email, use your login

Check an example on the next page
Browser access Download RSA App Device Registration Test now Done!
Browser access
If your myTechCare login is peterwil,

enter peterwil@embraer.tech peterwil@embraer.tech
Browser access
Use your Portal

myTechCare password
Browser access
As soon as you log on, your

location will be requested.
Click on OK
Browser access
Click on Continue and then click on Register
Download RSA App

If you don’t have the
RSA SecurID Authenticate
app, download it from your
smartphone’s app store
App Store
After the app is fully installed

click on Next
Device Registration
2
Access the
My Accounts tab
1
Open the app
RSA SecurID
Authenticate
3
Click on
Add Account
Device Registration
4
Scan the QR Code on the page
https://embraer.auth.securid.com/
Device Registration
4
If there is any error when trying
to scan the QR Code, such as
“Expired QR Code”, you can use
the other registration method:
“Enter Details”.
Device Registration
4
If there is any error when trying
to scan the QR Code, such as
“Expired QR Code”, you can use
the other registration method:
“Enter Details”.
Test now
After completing the

Registration, you will
be asked to perform an
initial connection test
(“Test Now”).
Test now
A token authentication
request will be sent
to the RSA SecurID
Authenticate application,
to validate and finish
your registration process.
Done!
Done! Your access has been

correctly configured to use
two-factor authentication.
RSA Desktop
If you prefer to install the desktop
version of RSA follow the steps on
the next page
If you already have the app installed

and want to proceed, go to the
First login with two-factor
authentication page
DESKTOP Registration RSA Process
ATTENTION
1. The software only works on Windows 10.
2. Only 1 device per user is allowed for RSA use. If the user
has set up the phone and wants to use the computer, the
registration made on the cell phone must be deleted.
Attention Install RSA Desktop Browser access Device Registration Test now Done!
Install RSA Desktop
Go to the Microsoft Store

e search for RSA SecurID
Authenticate
Click on Get
Browser access
To start configuring your device for
Embraer SA two factor authentication
(2FA), access the URL:
https://embraer-comercial.auth.securid.com/mypage
Authenticate using: login@embraer.tech

Customer: portal myTechCare login
Do not use your email, use your login

Check an example on the next page
Browser access
If your myTechCare login is peterwil,

enter peterwil@embraer.tech peterwil@embraer.tech
Browser access
Use your Portal

myTechCare password
Browser access
As soon as you log on, your

location will be requested.
Click on OK
Browser access
Click on Continue and then click on Register
Device Registration
Click on
Next
Device Registration
Open RSA App

and copy the
information from
the QR code
screen in the
corresponding
fields
Test now
After completing the

Registration, you will
be asked to perform an
initial connection test
(“Test Now”).
Test now
A token authentication
request will be sent
to the RSA SecurID
Authenticate application,
to validate and finish
your registration process.
Done!
Done! Your access has been

correctly configured to use
two-factor authentication.
Portal FlyEmbraer Access
First login with

two-factor authentication
www.techcare.embraer.com/
Go to the normal myTechCare

Portal login page and enter your
account credentials.
Remember to use correct URL:
https://www.techcare.embraer.com/
Portal FlyEmbraer Access
First login with

two-factor authentication
In the Access Manager window, enter
your normal account Login in the
“Username” block and enter your
normal account password in the
“Token” block.
You should receive an
authentication message on your
mobile device or desktop to
confirm your login.
Select the Green Check Mark to
confirm.
ATTENTION
With the implementation of two factor
authentication, it will be not possible users
share the same login.
Do you need
to create new
accounts?
Check the steps
User Registration Guide
To get yourself registered on myTechCare,

you may access the website
www.mytechcare.embraer.com,
then go on the right side of the page
(Register to myTechCare) and click on
As a user of a registered company
myTechCare Support +55 12 3927 2337

How to request access as new users support@mytechcare.embraer.com USA/Canada toll free: 1 877 362 0003
On the window that will open,

you must choose the business
type and the market segment
of your company, then
click on “Next”

You will have to fill out the form with

your personal data then submit.
The company name must be exactly as
registered on myTechCare. (You may
consult your company administrator
or myTechCare Support)

On the Available Services tab, you may provide to your company administrator a
brief description of the services you want to access on myTechCare.
After filling the form click on Submit, then an email will be sent to your company administrator
informing that he/she has a new request to approve. When your company administrator approves
it, you will receive an email containing your credentials for access the myTechCare Portal


RSA Guidance myTechCare

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

RSA Guidance myTechCare

Uploaded by

Copyright:

Available Formats

Device

Authenticate using: login@embraer.tech

Do not use your email, use your login

If your myTechCare login is peterwil,

Use your Portal

As soon as you log on, your

Download RSA App

After the app is fully installed

After completing the

Done! Your access has been

If you already have the app installed

Install RSA Desktop

Go to the Microsoft Store

Authenticate using: login@embraer.tech

Do not use your email, use your login

If your myTechCare login is peterwil,

Use your Portal

As soon as you log on, your

Open RSA App

After completing the

Done! Your access has been

First login with

Go to the normal myTechCare

First login with

To get yourself registered on myTechCare,

As a user of a registered company

myTechCare Support +55 12 3927 2337

On the window that will open,

myTechCare Support +55 12 3927 2337

You will have to fill out the form with

myTechCare Support +55 12 3927 2337

myTechCare Support +55 12 3927 2337

You might also like