5/19/22, 11:11 AM

PR Certificate No : 74909
PRC Issue Date : May 19, 2022 11:04 AM
Shop / CC Dealer : CUSTOMER
SINGER PRODUCT REPLACEMENT CERTIFICATE
Service Center Name & Address  : SERVICE -ANURADHAPURA Shop Dealer Name & Address   : SERVICE - ANURADHAPURA

: 596/53, BANDARANYAKA MW, ANURDHAPURA : Customer

Service Franchise Name &
Address   : INTERNAL TECHNICIANS - SC APURA
: 10 Bandaranaike Mawatha, Anuradhapura, Sri Lanka
Work Order No  : WO2205142532158 Work Order Date   : May 14, 2022 10:08 AM
Customer Information
Name  : Mr. AJITH SUSANTHA Customer ID  : 691953068V
Contact No(Mobile)  : 0775804941 Contact No(Fixed)  : -
Address :  513/AA,BUDDAGAYA MW,A,PURA null ANURADHAPURA
Product Information
Model  : STO-28 Serial No  : 2021040827
Order No / Acc No   : BLU-R32283 Date of Sale   : Feb 15, 2022 12:00 AM
Debit note to date : Feb 15, 2022 12:00 AM PO Number : 10 prsent dip exchange
Remarks : PRODUCT NOT SUTABLE FOR CX
REQUIRNMENT. DO NOT EXCHANGE WITH NEW
PRODUCT.  CASH REFUND WITH 10%
DEPRECIATION CHARGE
Order Number : BLU-R32283
Warranty Term :  OUT OF WARRANTY
Warranty Scheme :  OG
Service Information
Reason For Exchange :  SPECIAL REASON
Not Available Parts : Part Code Part Description Panel Ref NO : -
R&D Ref No   : -
Special Remarks  : PRODUCT NOT SUTAABLE FOR CUSTOMER REQUIRN MENT
Defect Reported by Customer   : CAKE LOW BAKING
Defect Diagnosed by Engineer : SENSOR BULB , THERMO SENSOR DEFECT
Remark  :
DECLARATION
1. I hereby declare that I have checked the serial no the product and on the certificate
2. I hereby declare that the above mentioned information is true to the best of my knowledge and to get a new replacement I shall
submit the origial certificate along with the product to the shop / dealer within 30 days from the issue of this certificate.
PRODUCT REPLACEMENT CHECKPOINTS (To be filled by Service Center Engineer)
Checkpoint Description Yes No
1 Product containing all accessories as was provided in the sales package at the time of purchase? Y N
2 Is the problem reported by customer and diagnosed by engineer, reproducible? Y N
3 There are no signs of unauthorized repair ( Tamppering) ? Y N
4 Product is not physically damaged ( Outside / Inside) and no scratches on cosmetic / covers ? Y N
5 Product is not water logged ( Outside / Inside) ? Y N
6 Product satisfied the warranty terms and condition mentioned in the warranty certificate ? Y N
If All the above checkpoints are Y then Product Repalcement Certificate can be Issued
Product Replacement Authorization
...........................................................................
(Manager Name & Signature)
THIS CERTIFICATE IS VALID FOR 30 DAYS ONLY FROM THE DATE OF ISSUE
FOR COMPUTER DEALER SALES, PRODUCT REPLACEMENTS WILL NOT BE APPLICABLE. CREDIT WILL BE GRANTED BASED ON THEIR DEALER PURCHASE PRICE

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