Professional Documents
Culture Documents
Maintaining: Confidentiality in the workplace has always been important, but modern offices
have complicated the status quo. With every technology upgrade, the workforce is forced to
adjust to new procedures and expectations. New workplace laws come out to set the standards
for businesses and threaten serious penalties in the face of violations. As much work as it is
though, confidentiality needs to take priority. The loss of information can mean anything from
legal hassles to a complete shutdown of a business. The most important component of
confidentiality is awareness. When employees stop paying attention, this is when problems
start to occur. It's why large and small companies alike will have training sessions, sometimes
less to teach new skills and more to remind people of the importance of confidentiality. It's also
led to more restrictions in terms of overall access. If employees are on a need-to-know basis,
there's less chance of information slipping through the cracks.
Ensuring: You should be clear about precisely what kind of information is confidential and what
your employees can and cannot discuss outside the workplace. Secondly, your employment
agreements should include detailed confidentiality clauses which set out your employees’
obligations. These clauses should indicate that the confidentiality obligations operate even after
the employee leaves the business. Although employees automatically owe common law
confidentiality obligations (which you do not need to write into any agreement), it is much
easier to enforce a breach of confidentiality clause than to rely on these common law
obligations.
Additionally, you should set up a clear and legally compliant surveillance policy to monitor
potential wrongdoing. For example, your policy may allow you to monitor an employee’s work
email or keep track of what they are printing. Additionally, you can check if the employee
emails anything to their personal email or downloads client files without permission.