SAP Knowledge Base Article

1705433 - Contact person 'vendor' can not be selected in the quality notifications using
F4-help in transactions QM01/QM02
Component: QM-QN (Quality Notifications), Version: 5, Released On: 09.10.2019

Symptom
It is not possible to assign a contact person (partner type AP) to a vendor in a quality notification using F4-help. The F4-help
always displays the contact persons for customers.

Environment
Quality Management (QM)
SAP R/3
SAP R/3 Enterprise 4.7
SAP ERP Central Component
SAP ERP
SAP Enhancement package for SAP ERP
SAP Enhancement package for SAP ERP, version for SAP HANA

Reproducing the Issue

1. Call transaction QM01 to create a complaint against vendor (notification origin Q2)
2. Goto the Menu -> Goto -> Partner
3. Add a partner function with partner type AP to the notification
4. Use F4-help for this contact person
5. You expect that a list of vendors with contact person is displayed, but instead of the vendors the customers are displayed

Cause
The partner function 'Contact person' in QM/PM/CS modules is designed for customer's notification.
It is hardcoded that the F4-help for the partner rule 'contact person' (AP) calls the list of customers. The system behaviour
differs from the behavior of other modules, e.g. SD transactions.

Resolution
Workaround:
The number of contact person to the vendor has to be entered directly in field 'Name'. After 'Enter' field 'Name' will be
updated with the first name and last name of the contact person. The address data to vendor is transferred to field 'Address'.
Field 'Partner' remains initial.

See Also
Include LIPARF00, Form F4_PARNR_F00:
...
  CASE G_TPAR-NRART.
    ...
    WHEN 'AP'.
      IF F_AP IS INITIAL.
        H_SHLPNAME = 'DEBI'. 
      ENDIF.
...

Keywords
ECC, IHPA-PARNR, DIADR-NAME_LIST, IX065,  'No contact person has been entered for the specified customer'
 Attributes
Key Value

Other Components CS-CM-SN (Service Notification)

Other Components PM-WOC-MN (Maintenance Notifications)

Products
Products

SAP ERP Central Component all versions

SAP ERP all versions

SAP R/3 Enterprise all versions

SAP R/3 all versions

SAP enhancement package for SAP ERP all versions

SAP enhancement package for SAP ERP, version for SAP HANA all versions

This document refers to

SAP Note/KBA Title

Partners in Quality Notification Processing

This document is referenced by

SAP Note/KBA Title