SOP for Human Resource Department

1. Employee hiring process

2. Employee personal file
3. Salary processing and disbursement
4. Employee benefits
5. Attendance tracking
6. Leave management
7. Appraisal, increment and promotion
8. List of employees
9. Procedure for lay-offs
10. Disciplinary proceedings
11. Annual performance review
12. Procedure on posting job enquiries at social media
13. Job description of employees

SOP for Admin Department

1. Procedure on office management
2. Procedure on canteen management

SOP for Forwarding Department

1. Chain of contact
2. Invoicing information
3. Information on the product or commodity
4. Delivery schedules
5. Escalation approval and procedure
6. Communication expectations

SOP for Warehouse Department

1. Procedure on receiving consignments
2. Procedure on the storage of consignments
3. Procedure on dispatching consignments
4. Procedure on repacking consignments
5. Procedure on safe disposal of unusable supplies
6. Warehouse cleanliness and tidiness
7. Procedure on stock take
8. Procedure on conduct temperature monitoring in warehouse
9. Procedure on nonconforming outputs and corrective action

SOP for Account & Finance Department

1. Procedure on issue of cheques
2. Procedure on fixed asset register
3. Procedure on cash & bank payment
4. Procedure on annual budgeting
5. Procedure on accounts receivable & payable
6. Procedure on cash-flow management