Assignment title: Facilities Management in the Tourism and Hospitality Industry

word: 4000 (4200). Date of submission 25th September 2021

 Harvard Referencing example: Royal Palm Beachcomber (2021). Uniform Facebook

picture. Available at:
https://www.facebook.com/RoyalPalmMauritius/photos/3089894751030279
 Intext referencing
 research should be year 2015 to 2021
 Students are required to select an organisation in the Tourism or Hospitality Industry (Hotel
5-star hotel).
Definition of facilities management

Task 1 – Evaluation of role of a facilities manager (1600 words)

1.1 Assess the scope of facilities management
 Generic and specific issues in FM practice
 Typical approach to FM
 Differences between Fm and Facilities services
 What are customer needs?
 Definition of a facilities manager.
 Roles of facilities manager.
 Challenges faced by facilities manager.
1.2 Evaluate outsourcing the facilities function
 List the outsourcing facilities function.
 Advantages and disadvantages.

1.3 Assess the quality of existing and potential suppliers.

 Explain the quality and advantages of existing and potential suppliers.

1.4 identify new suppliers and negotiate contracts.

Recognise and specify the needs.
Search for potential and suitable suppliers.
Negotiate contracts (fixed, cost, reimbursable or time and material).

Task 2 Analyse of how to optimise the facilities of chosen org (facilities optimisation)
(800 words).
2.1 Determine the factors affecting current and future space needs.
 Space planning and management.
 Factors affecting current and future space needs.
2.2 Appraise capital investment options.
  Definition of capital investment appraisal.
 Capital investment options (new premises, extensions, change of use, etc).

2.3 determine the cost involved.

 Define cost benefits analysis.
 Business ownership, leasing, franchising.
2.4 forecast expected income and investment costs of a capital investment project. (Slide
9 – 12).
 Resource optimisation, its goals, path, and benefits.

Task 3 –Maintain and develop healthy, safe, and environmentally sound facilities (1600
words).
3.1 Explain the legislative requirements.
 Hospitality, health and safety laws and regulations, responsibilities.
 Sustainability in FM and its issues.
3.2 identify risks, problem, and security issues
 Definition of risk assessment.
 Steps of risk assessment.
 Definition of security management.
 Role of a security manager.
 The risks in workplace.
 General hazards in chosen org.
3.3 recommend procedures for monitoring health safety and sustainability standards
(slide 23 – 31).
 Health and safety policies.
 Fire safety policies and guidelines.
 Insurance implications.
 Sustainability in FM.

3.4 ensure the security of the facilities.

 Define security.
 Security issues.
 Control measure and safety.

3.5 explain the contract provisions of technical services and maintenance suppliers.

 Define contract and contract law.

 Legal liability.
 3.6 identify need for improvement.
 According to chosen org, identify the needs for improvements in the maintenance
department.

3. 7 implement appropriate changes.

 Implement the appropriate changes in the chosen organisation.