Communication in Everyday Life A Survey of Communication 3rd Edition Duck Test Bank Download

Solution Manual for Communication in Everyday Life
A Survey of Communication 3rd Edition by Duck and

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Chapter 5: Nonverbal Communication
Test Bank
Multiple Choice
1. Vocalics is also referred to by which term?

a. Parasol
b. Paralanguage
c. Parabasis
d. Paradromic
Ans: B
Focus Question: What are the most common types of nonverbal communication?
Answer Location: Types of Nonverbal Communication
Difficulty Level: Easy
2. Illustrators are the kinds of nonverbal gestures that ______.

a. signal a feeling not expressed in words to clarify meaning
b. are emblematic
c. signal something said in words to help visualize meaning
d. are more ambiguous
Ans: C
Focus Question: How does nonverbal communication regulate interactions?
3. Sustained eye contact for a longer period of time, or gaze, is _____.

a. always threatening
b. sometimes threatening
c. always positive
d. always misinterpreted
Ans: B
Answer Location: What Is Nonverbal Communication?
Difficulty Level: Medium
4. The study of proxemics in nonverbal communication would include ______.
a. observing eye blinks in a conversation
b. observing numbers of “ums” and “you knows” in a conversation
c. observing how people claim space and territory
d. observing how people gesture
Ans: C
5. If you like to sit in the same seat in class every day and get upset if someone takes
your spot, you are experiencing ______.
a. gestures
b. territoriality
c. expressionism
d. posture
Ans: B
6. The study of kinesics in nonverbal communication would include ______.

a. observing vocal variety in a conversation
b. observing numbers of “ums” and “you knows” in a conversation
d. observing how people stand or gesture
Ans: D
7. The study of vocalics in nonverbal communication includes ______.

a. observing tone of voice in a conversation
b. observing how people claim space and territory
c. observing how people stand or gesture
d. observing eye blinks in a conversation
Ans: A
8. The study of chronemics in nonverbal communication includes ______.

a. observing eye blinks in a conversation
b. observing vocal variety in a conversation
d. observing how people time the “flow” of conversation
Ans: D
9. When we hand over speaking to another person, it is known as ______.

a. turnover
b. turnaround
c. turnkey
d. turn taking
Ans: D
Answer Location: Regulates Interactions
10. The study of haptics in nonverbal communication includes ______.

a. observing vocal variety in a conversation
b. observing how people time the “flow” of conversation
c. observing how people casually touch each other
d. observing eye blinks in a conversation
Ans: C
11. Effective encoding of your nonverbal communication involves ______.

a. disguising your emotions and feelings
b. paying more attention to the other person
c. exhibiting emotional clarity
d. paying less attention to the other person
Ans: C
Focus Question: What is nonverbal communication?
12. We are more likely to require more personal space in a communication interaction if
______.
a. we know the other person extremely well
b. we come from an Arabic cultural background
c. we come from a Hispanic cultural background
d. we do not know the other person at all
Ans: D
13. Similarities between verbal and nonverbal communication include that ______.
a. both are impersonal
b. both are precise and nonambiguous
c. both are free from rules
d. both are influenced by culture
Ans: D
14. Nonverbal communication is different from verbal communication because it is

______.
a. continuous
b. under our control
c. guided by rules
d. connected to culture
Ans: A
Difficulty Level: Hard
15. Nonverbal communication often happens without our control and knowledge; when
this betrays our internal feelings, it is called ______.
a. adage
b. leakage
c. prestige
d. vantage
Ans: B
Focus Question: How does nonverbal communication transmit emotional information?
16. Nonverbal communication can do which of the following in relation to verbal

communication?
a. Repeat or reinforce
b. Remain impersonal
c. Remove all ambiguity
d. Be conveyed only through a single channel
Ans: A
Focus Question: How does nonverbal communication interconnect with verbal
communication?
Answer Location: The Functions of Nonverbal Communication
17. According to Mehrabian, Ferris, and Wiener, more than 50% of emotional word
meaning comes from ______.
a. tone of voice
b. words
c. body movement
d. pitch of voice
Ans: C
Focus Question: What are some common misconceptions about nonverbal
communication?
Answer Location: Misconceptions About Nonverbal Communication
18. Examples of dynamic nonverbal communication would not be likely to include

______.
a. facial expressions
b. gestures
c. eye contact
d. eye color
Ans: D
19. Examples of static nonverbal communication would include ______.

a. eye contact
b. eye color
c. pupil dilation
d. blinking rate
Ans: B
20. When an environment is perceived to restrict movement, this is referred to as the

dimension of ______.
a. distance
b. privacy
c. constraint
d. formality
Ans: C
Multiple Response
1. CHOOSE ALL THAT APPLY. Personal space researchers have determined

that ______.
a. personal distance measures 18-48 inches
b. intimate distance measures contact to 18 inches
c. public distance measures 10-15 feet
d. social distance measures 48-144 inches
Ans: A, B, D
2. CHOOSE ALL THAT APPLY. Examples of overintensification in facial management

would be ______.
a. widening eyes when surprised
b. cringing at the sight of something unpleasant
c. curtseying in the presence of the Queen of England
d. gaping at a person dressed inappropriately
Ans: A, B, D
3. CHOOSE ALL THAT APPLY. Pitch is described as ______.

a. the frequency of sound waves
b. the highness of a person’s voice
c. the lowness of a person’s voice
d. the speed at which a person speaks
Ans: A, B, C
4. CHOOSE ALL THAT APPLY. When nonverbal cues are missing, it can be difficult to
evaluate or assess ______.
a. text messages
b. facial expressions
c. e-mails
d. comments on social networking websites
Ans: A, C, D
Answer Location: Nonverbal Communication
5. CHOOSE ALL THAT APPLY. Messages may be conveyed through multichanneled

nonverbal communication by way of ______.
a. sight
b. sound
c. taste
d. smell
Ans: A, B, C, D
True/False
1. You cannot have face-to-face interactions without nonverbal communication.

Ans: T
Answer Location: Nonverbal Communication
2. Nonverbal communication is always intentional.

Ans: F
3. Nonverbal communication can help to begin, regulate, or terminate communicative

interactions.
Ans: T
4. If you can decode nonverbal communication successfully, you do not need to be

concerned about encoding it.
Ans: F
5. Nonverbal communication does not have an effect on the flow (the starting and
stopping) of communication.
Ans: F
6. Nonverbal communication is rarely ambiguous or difficult to interpret.

Ans: F
7. Nonverbal and verbal communication are both influenced by culture.
Ans: T
8. Nonverbal communication can sometimes contradict verbal communication within the

same message.
Ans: T
communication?
9. Some cultures may view silence as a sign of respect.

Ans: T
Short Answer
1. Why might people believe that some nonverbal communication is universally

understood?
Ans: This may occur if someone uses a similar facial expression or reacts to an innate
situation like contorting one’s face when being shocked or when scared. These
nonverbal behaviors and symbols are perhaps universally recognized, but they do not
necessarily have universal meaning in the same contexts.
communication?
2. Identify at least three types of nonverbal communication.

Ans: Nonverbal communication includes facial expression, hand movements and
gestures, physical appearance, attire, physical attractiveness, timing, body movement
and posture, eye contact, tone/pitch/volume of voice, touch, and smell, to name just a
few.
3. How does eye contact differ in Western and Eastern cultures?

Ans: In Western cultures, eye contact is considered to be positive, while in Eastern
cultures eye contact is thought to be disrespectful.
Essay
1. Explain why the four common misconceptions about nonverbal communication are
false or misleading.
Ans: Contrary to common belief, 93% of meaning is not conveyed nonverbally, universal
understanding of nonverbal communication does not exist, deception cannot always be
detected nonverbally, and nonverbal communication is not something a person reads.
Some people believe that most of the meaning in a conversation is conveyed by
nonverbal messages because people misunderstood the results of a few experiments
from 1967. There is no particular percentage of meaning derived from nonverbal
communication. Some nonverbal behaviors are universally recognized (e.g., the smile),
but they do not necessarily have universal meaning in the same contexts. Meanings of
nonverbal symbols and behaviors can vary within a single culture, so nonverbal
communication is not universally understood. People tend to believe that certain
nonverbal communication will consistently reveal deception, but no particular nonverbal
behavior consistently reveals deception. And because nonverbal communication does
not involve language, it cannot be read.
communication?
2. Explain how it is or is not possible for people to read the nonverbal communication of
others.
Ans: People assign meaning to nonverbal communication just as they do with verbal
communication. However, because nonverbal communication does not involve
language, it cannot be read in the same way that verbal communication can be.
communication?
3. Explain how it is or is not possible to detect deception accurately through nonverbal

communication.
Ans: People may believe that they can tell if others are lying when they are not talking
by observing their body language. In reality, according to scholars, there is no true way
to determine whether someone is being honest or dishonest on a consistent basis.
Although people not making eye contact when speaking may reveal that they are lying
in that instance, if they do it in another circumstance, it may be just a choice to look in a
direction other than the eyes of the person to whom they are speaking.
communication?
4. Explain the difference between static and dynamic nonverbal communication.

Ans: Static nonverbal communication does not change during an interaction (color of
someone’s eyes, furniture arrangement—usually). Dynamic nonverbal communication is
changeable during the course of an interaction (tone of voice, eye contact).
5. Give an example of a form of nonverbal communication that is influenced by culture.

Ans: Examples might include eye contact, use of space, touch, time, dialect/accent, and
gestures. These may be used in situations in which people of certain cultures speak
quickly, in a lower or higher tone, or at a higher pitch.
6. Discuss the connection between relationships and use of personal space.

Ans: We tend to allow people we know well or have an intimate relationship with to
stand closer to us, but we expect that strangers or people we know less well will stand
further away; followers tend to give more space to leaders; we might move closer to
someone if we want to make the relationship more intimate, or even just begin a
conversation; we tend to use objects to indicate when we need more personal space.
7. How are the rules of nonverbal communication learned?

Ans: The rules of nonverbal communication are not learned in the typical, direct fashion.
They are learned indirectly, primarily through interactions with others. This process
takes place over years, is a product of a lifetime of study, and grows through continued
nonverbal interactions with individuals.
8. Explain how a nonverbal signal can substitute or emphasize a verbal message.

Ans: Nonverbal signals or messages can substitute for or enhance a verbal message
through the use of gestures or tone of voice. To substitute, for example, you might wave
to acknowledge someone rather than saying hello. To emphasize a verbal message that
is a secret, for instance, you might use a hushed voice to emphasize the private nature
of the verbal message.
communication?
Answer Location: Interconnects with Verbal Communication
9. How does the context of environment affect the way people communicate with one
another?
Ans: People are impacted by their environment, which can affect the way they
communicate with one another. For example, hot or cold weather as well as feelings of
hunger or exhaustion may result in individuals exhibiting signs of happiness or even
frustration or negative behaviors. Some restaurants have capitalized on this by
controlling the lighting and temperature of dining rooms, hoping that diners’ comfort will
result in their spending more money in the establishment.
10. Explain how chronemics involves the passage of time.

Ans: The length of time that an event takes can be a method of nonverbal
communication. Staring into someone’s eyes for an extended amount of time can mean
that the person is angry, that he or she is pondering an answer to a question, or it can
be an endearing gesture. Another example would be spending a long time reading the
chapter of a textbook. This action can convey interest, as opposed to quickly scanning a
chapter to end the task as quickly as possible, conveying disinterest or boredom.
11. How can people’s personal habits assist in identifying them?

Ans: It is possible to identify people by observing their behaviors, including smoking or
wearing a particular scent. At the workplace, for example, it may be possible to guess
who is present in a crowded room by a noticeable odor in the air, whether it is of
cigarettes, food, cologne, or perfume.
Focus Question: How does nonverbal communication identify people?
13. Explain how nonverbal communication serves to punctuate how you talk to people.
Ans: Nonverbal communication can start and end a communication session. For
example, if someone in a conversation turns away from the person speaking to him or
her, the lack of eye contact may result in the end of the conversation.

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Solution Manual for Communication in Everyday Life

A Survey of Communication 3rd Edition by Duck and

1. Vocalics is also referred to by which term?

2. Illustrators are the kinds of nonverbal gestures that ______.

3. Sustained eye contact for a longer period of time, or gaze, is _____.

6. The study of kinesics in nonverbal communication would include ______.

7. The study of vocalics in nonverbal communication includes ______.

8. The study of chronemics in nonverbal communication includes ______.

9. When we hand over speaking to another person, it is known as ______.

10. The study of haptics in nonverbal communication includes ______.

11. Effective encoding of your nonverbal communication involves ______.

14. Nonverbal communication is different from verbal communication because it is

16. Nonverbal communication can do which of the following in relation to verbal

18. Examples of dynamic nonverbal communication would not be likely to include

19. Examples of static nonverbal communication would include ______.

20. When an environment is perceived to restrict movement, this is referred to as the

1. CHOOSE ALL THAT APPLY. Personal space researchers have determined

2. CHOOSE ALL THAT APPLY. Examples of overintensification in facial management

3. CHOOSE ALL THAT APPLY. Pitch is described as ______.

5. CHOOSE ALL THAT APPLY. Messages may be conveyed through multichanneled

1. You cannot have face-to-face interactions without nonverbal communication.

2. Nonverbal communication is always intentional.

3. Nonverbal communication can help to begin, regulate, or terminate communicative

4. If you can decode nonverbal communication successfully, you do not need to be

6. Nonverbal communication is rarely ambiguous or difficult to interpret.

8. Nonverbal communication can sometimes contradict verbal communication within the

9. Some cultures may view silence as a sign of respect.

1. Why might people believe that some nonverbal communication is universally

2. Identify at least three types of nonverbal communication.

3. How does eye contact differ in Western and Eastern cultures?

3. Explain how it is or is not possible to detect deception accurately through nonverbal

4. Explain the difference between static and dynamic nonverbal communication.

5. Give an example of a form of nonverbal communication that is influenced by culture.

6. Discuss the connection between relationships and use of personal space.

7. How are the rules of nonverbal communication learned?

8. Explain how a nonverbal signal can substitute or emphasize a verbal message.

10. Explain how chronemics involves the passage of time.

11. How can people’s personal habits assist in identifying them?

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