Questionnaire Survey

To investigate of Impact of Employee Motivation & Reward on Organizational Performance-

A case study of Bank of Scotland

1. Gender
o Male
o Female

2. Age of participants?

o Less than 20
o 31-30
o 31-40
o 41-50
o Above 50

3. What are your total income?

o $0 - $3000
o $3,001 - 15,000
o $16,000 - $100,000
o $110,000 - $200,000
o $More than 200,00

4. What is your motivation level at workplace?

o Extremely motivated
o Motivated
o Neutral
o Demotivated
o Highly Demotivated

5. In your view point, the total reward system and motivation level have significant impact on
organizational performance?

o Yes
o No
Reward Management
Please rate the following criteria on a scale of 1 to 5, with 1 being “strongly disagree”
and 5 being “strongly agree”

1. I am contented with current financial rewards offered by bank?

1 2 3 4 5

2. The bank offer excellent non-financial rewards such as recognition

1 2 3 4 5

3. I am satisfied with both tangible and non-tangible rewards

1 2 3 4 5

4. I am happy with my job due to regular salary increment

1 2 3 4 5

5. Rewards management system in bank is more flexible to fulfill the needs of

multicultural team members
1 2 3 4 5

Employee Motivation
6. My supervisor appreciated my work that boost up my motivation
1 2 3 4 5

7. I am highly motivated to achieve my personal and professional objectives at

workplace
1 2 3 4 5

8. The accessibility of promotional opportunities in bank increases my motivation level

1 2 3 4 5

9. The motivational and reward packages motivate me to show better performance

1 2 3 4 5
 10. The positive work environment of bank increases my motivation level
1 2 3 4 5

Organizational Performance
11. Extrinsic motivation and reward have significant effect on organizational performance
in Royal bank of Scotland?
1 2 3 4 5

12. Intrinsic motivation and reward have significant effect on organizational performance
in Royal bank of Scotland?
1 2 3 4 5

13. When my supervisor praised me increases my morale to perform my job in better

manner.
1 2 3 4 5

14. Informal recognition from supervisor increases my motivation to enhance my

performance level
1 2 3 4 5

15. The better compensation and benefit package can maximize my performance level
1 2 3 4 5