Hrmc003 Human Resource Management Final Exam Dump

1 Under which system win-win situation gets created for both employees and employers unitary perspective
2 HRM aims at optimum utilisation of Human Resources

3 Contextual performance refers to all these following tasks except ______ Unwilling to stay late at work to meet dead lines
4 which one of the following is not an advantage of having open pay system? It May Breed jealously and resentment
General Manger has delegated authority to production Manager for achieving budgeted
5 production, who is responsible for lower production to the BOD? General Manager
6 In an incentive pay plan, worker pay is determined by Performance
There are four groups of learning styles in Kolb's learning cycle. In which one group, the
unstructured learning environment is most suitable where trial and error method is
7 preferrable to solve problems? Accomodating
When applicants who are predicted to be successful and hired out but ultimately who fail,
8 are called as false positives- type II error
9 Which one of the following is a method/technique to reduce labour cost? outsourcing
10 Which one is not necessary for career planning of employees? To block avenues for growth to higher levels of responsibilities
11 Which one statement out of the following is not true? career planning has no limitations and potential pitfalls
12 The key investments is strategic HRM are? capital & people
Which one type of organisations are not doing good business and almost at the verge of
13 taking turn-over strategies? fortress
The types of separation in any organisation such as layoffs, discharges, VRS and rightsizing
14 is called Downward seperation
15 Which out of the following is not a prime activity under performance management system? training and development of employees
Which statement is true as per the amendment of the year 2001 regarding outsiders leading
16 the trade union? one third of the union office brearers
Which of the following term is used to identify the physical & mental skills, required to
17 perform by an individual within a particular position in an organization? Job description
The Number of broad themes of occupational interests and skills in the Campbell Interest
18 and Skill Survey (CISS) are ______ Seven
A typical individual progresses through four career stages. Which one of the following is
19 establishment stage Second stage
Under which theoratical perspectives on Industrial relations win-win situation gets created
20 for both employees and employers and hence trade unions are perceived as redundant? unitary perspective
A training in which usually fewer than 12 member in a group with meeting have no agenda,
21 held anyway from workplace and questions deal with here and now is Sensitivity training
22 which one of the following is not an actor in systems approach in Industrial relations? Union leader
A modern method of performance appraisal in which employees receive their performance
feedback from their boss, colleagues, customer peers, and their subordinates is known as
23 _______ 360 degree appraisals
24 The forecasting technique of Human Resource planning? All (delphi, regression, ratio trend analysis)
An international Business model that calls for a much heavier use of host country nationals
(HCNs) from top to bottom throught the organisation on the premise that they are better
25 equipped to deal with local market and conditions is called as _____ polycentric staffing model
potential questions asked to gauge participants reactions to training might include all of the
26 following except Why were course objectives provided at the first meeting?
Which one type of organization nurtures personal growth and development and generally
27 does very well in their core competency domain? Academy
28 Which one is not the importance of performance appraisal job analysis
use of computers for for collecting, storing, maintaining, retrieving and validating HR data is
29 popularly called? HRIS
Which one is the third level of training evaluation in Kirpatrick's model of training
30 evaluation? behaviour
The performance method which is used all over the world in which an employee's
31 performance is rated by superiors, peers, subordinates is called? 360 degree appraisals
which one of the following made it clear exactly how interdependent global economies really
32 are? all (check again as option were not clear)
33 An organization mission all of these
34 Which one of the following is not an example of perquisites Accidental Benefits
Large Organization is an EEO employer with an affirmative action plan, Which of these
35 activities is performed as part of the plan? Job requirements are determined based on skills, knowledge and abilities
36 which one of the following does not constitute Industrial Disputes Settlement Machinery? district inspector of factories
An auto mechanic undergoes job when he switches from only changing oil to changing
37 grease, oil and changing transmission fluid becomes job enlargement
Which mechanism is typically used to assess the organization's job related needs and the
38 capabilities of its current workforce? Needs analysis
which one is not a dimension of Geert Hofstede (Ducth Scholar) study of cultural difference
39 in 53 countries? Certainity avoidance
40 When trainees are attached to senior workers, it is called Apprenticeship Training
41 Which of the following is not an approach used by organization to try to lower labor costs? employee development
The process by which employers transfer routine or peripheral work to another organization
42 that specializes in that work and can perform it more efficiently outsourcing
Balanced Score card tries to look at organisational performance holistically from four
43 important perspective. Which one is not the correct perspective out of the following? Quality Control
Through Performance appraisal system, companies generally identify who are the key
performers coaching , mentoring and special assignments are given to them to develip
44 potential successors. All of these activities constitute ______ Succession Planning
45 which one of the following is not part of employee development strategy? employee benefits
In the process of selection a test that seeks to predict success or failure through one's
46 handwriting is called ? Graphology
47 which one is not the dimension of culture political and legal issues
Which one job analysis technique is better suited to classify managerial positions as well as
48 estimate resonable compensation for them? Management Position Description Questionnaire
49 Which is the source
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Which one of the following is not an advantage of having a compensation strategy of paying Higher labour costs may become institutionalised and downward adjustment may
51 above the market rate? become difficult…..of entitlements
which of the following emerged when individuals realized the strength they could gain by
52 joining together to negotiate with employers Trade unions
Every year Natural Foods Ltd. share a part of the profit with its employees. This benefit that
the employees receive is directly related to the organization’s performance. Natural Foods
Ltd. feels that it is rewarding its employees every year because they are contributing to its
53 success. Which of the following benefits is Natural Foods Ltd giving its employees? bonus
54 which one is not an option available under restructuring strategy ? Solvency strategy
55 Organisations that match global resources with global markets at a profit are Transnational organisation
when a firm starts operating in International business, It is bound to feel pressure on its HR.
56 This pressure, however, is least in ______ approach licensing and exporting
Employee referrals can be good source of recruitment, When employees recommend
57 successful referrals. They are paid monetary incentives called as reference fees
A work-simulation technique in which the job is performed under a condition that closely
58 simulates the real work environment is called as ______ Vestibule training
59 Which one cost is really not part of replacement cost model ? Succession planning cost
60 Which one of the following is not an external factor influencing recruitment? Outsourcing of non-core activities
61 Which one of the following is not a HRM function? to improve the global economy
62 The factors which effects the job design are ? Both
The process of attracting and obtaining as many applications as possible from eligible job
63 seekers is called? Recruitment
Interviewers generally prefer _______ , because they believe these interviews allow them
to gather richer information and provide the freedon to make employment decisions on their
64 own Unstructured employment interviews
65 Wage curve(s) curve showing the relationship between value of the job and average wage paid for it
The South Asian bank has declared a voluntary retirement scheme for its employees, What
66 is one of the basic objective of such and initiative? Downsizing
67 Which one out of the following does not comprise of incentives? Employee's stock option
In this approach a group of candidates take the same test twice with a gap of 2 to 3 weeks.
68 This method to measure the reliability of selection process is known as The repeat or test retest approach
The expanison of number of different tasks performed by an employee in a in a single job is
69 called Job enlargement
all forms of pay going to employees and arising from their effort and consequent result
70 employee compensation is within the employment.
71 Which one of the following is the third career stage? maintainence
e-HRM (electronic HRM) uses uses web application technology and has the potential to
72 ensure all of the following except _______ Think on development tasks
Any conflict between employees and employers, between employers and employers and
73 between employees and employees is called? Industrial dispute
Which one rating error occurs when we compare people against one another instead of
74 against an objective standards? Contrast error
75 compensation based on time refers to Wages
76 Which one of the following is not a problem of external equity? savings in remuneration payments
77 Recruitment and selection function consist of all these, except _______ To Monitor monetory and non Monetory benefits
Which method is applicable for determining the relative value or worth of a job for
78 compensation purposes? Job evaluation
Which term is used for such an arrangement and describes a situation in which actual
79 equity ownership exsts Joint venture
80 The external factors which influencing the Recruitments are ? labour market
The Importance of human behavior at work got highlighted for the first time and human
81 relations era emerged as a fallout of ______ Hawthorne studies
Which strategy is involved when an organizations are downsizing the number of employees
82 in the hierarchy ? retrenchment
83 A laborer who is responsible for landscaping a local golf course likely receives a wage
84 Which method can be used for job evaluation? Job grading method
Managers have to find ways to empower employees and encourage their participation and
85 involvement to more fully utilie human capital because employees skills often go unsued
comprehensive set of managerial activities and tasks concerned with developing and
86 HRM rerers to maintaining a qualified work force
87 Which of the following is not a competitive strategy Analyzer strategy
88 Which out of the following is not an essentail approach to improve productivity and quality? carry out proper job analysis and job evaluation
Challenging Job assignments constitute which one component of the following
89 remunerations? Non-monetary benefits
90 Which organisational design is used when unrelated diversification is implemented holding
A planned attempt by an organization to facilitate employee learning of job related
91 knowledge, skills and behaviours is known as _____. training
92 The inability to adjust to a different cultural environment is known as cultural shock
93 Which of the following is not applicable within a defender strategy focus on external competitiveness
When a company grants its permission to another company in a foreign country to
94 manufacture or market its product in its local markets, the process is known as licensing
one positive performance characteristics causes to rate all other aspects of
95 Halo error occurs when performance positively
That ignores its environment or else attempts to react to its environment in
96 Reactor is a firm inappropriate ways
97 The taxonomy of Fleishman job-analysis system includes a total of ________ abilities fifty-two
98 HRM is people centered
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theoretically there are certain differences. Which one of the following will apply better when
99 the focus is specially on values, attitudes, innovation and outcome accomplishment? learning
which one factor is instrumental in defeating the very purpose of performance appraisal in
100 system in an organisation? discriminatory awards based on gender or race
101 The number of career anchors identified by edger schein are ________ Eight
102 job analysis methods used for establishing compensation rates are often referred as ______ Job evaluation
Companies that view their human resource function as a strategic asset should NOT
103 evaluate HR effectiveness by investigating: costs as the only factor
Which of the following is a process of attracting individuals on timely basis, in sufficient
104 numbers and with appropriate qualifications, to apply for jobs with an organization? Recruitment
In the negotiation process, bargaining issues like wages, working hours, terms & conditions
105 of employment etc. all comes under: mandatory issues
106 H-form of organisation design is used when when an organisation has implemented a strategy of unrelated diversification
107 which of the following is true lock out is collective stoppage of work by a group of workers
108 which are the methods used in the on-the job- training programme? All
The variable rewards granted to employees according to variations in their performance is
109 called? Incentive
110 Which one cost is really not part of replacement costs model? Succession planning cost
Experiential learning has been viewed by Kolb's as four stage cycle. Which one of the
111 following is the second stage of such a learning cycle? observations and reflections
112 In Delphi technique of HR demand forecasting the interation among experts is? no interaction
?Self motivated & result oriented individuals with sound knowledge of combined cycle gas
turbine power plant operations and practical experience of mechanical, electrical and I&C
maintenance of plant? This section of job advertisement represents which of the given
113 term? Job Specification
The one great advantage of companies declaring their successor much before hand is
114 _____ Proper development of announced successor can be systematically carried out
115 The best way of recruiting is always variable
an international business model that primarily uses parent country nationals to staff higher
level foreign positions based on the assumption that home office perspectives and issues
116 should take precedence over local perspectives is called as ______ ethnocentric staffing model
In which technique, experts never meet face to face, a facilitator circulates open ended
117 questions among the experts and the experts send their opinion to the facilitator? Delphi Technique
118 A negative aspect of promotion from within is idea stagnation
_________are investments people make in themselves to increase their value in the
119 workplace. These investments might take the form of additional education or training. Human capital investemnts
In the selection process, similarity error occurs when the interviewer is unduly influences by
120 the fact ________ that the interviewee is similar to the interviewer in one or more important ways.
Which of the following is NOT likely to be a part of a compensation package designed for an
121 expatriate Unlimited travel to and from the home country
the services provided by these employees are considered essential to the well being of
122 Strikes are largely prohibited in the public sector because; the public.
In performance appraisal which method is used where the rater is forced to select
123 statements which are readymade? None
In recent years, the tendency for many firms has been to move towards becoming flat
124 organisations and the one aspect not favourable for it is __________ . Increasing bureaucracy
125 Which one out of the following does not comprise of fringe benefits? Flexi timings
126 systematically moving employees from one job to another is called Job rotation
127 The required components of building a capable organisation are ? both
After the world war II and during the 1950's, the only major industrial power and dominant
128 economic power which emerged in the world was _______ USA
Work based training programs which involve a combination of on the-job-training and class
129 room instruction is called as ______ Apprenticeship training
130 The methods of collecting job data ? All
To plan for future uncertainities, HR managers need to use some quantitative techniques.
131 Which one of the following is not a quantitative technique? Scenario planning
What type of screening mode is used to reduce absenteeism and establish a baseline for
132 future isnurance claims? Physical examinations
133 Which one is not correct statement regarding job analysis ? it does not indicate the exact tasks to be performed by the person to be hired
134 Which one of the following is the first stage of development of translational organisation? Domestic Organisation
Which adaption model of business strategy is best used when the situation is highly stable
135 with low uncertainty? Defender
136 which one of the following is not a competitive strategy ? Analyzer strategy
An application form is a formal record of an individuals appeal or intention for employment.
In which of the following items that usually appear on the application form, applicants are
137 required to state their professional goals? Both long-term and short-term? Personal information
138 Employees who are sent by a firm to work in another country are called expatriates
which statement is true as per the amendment of the year 2001 regarding outsiders leading
139 the trade union? one third of the union office bearers
Which one is the basic purpose of having a fair and reasonable performance appraisal
140 system in place? to affect promotions, transfers, terminations, demotions and rewards based on merit
141 In social learning theory, which one is not necessary condition for effective modelling? learning
For industrial establishments how many workers to be employed in the preceding months
142 employers are required to constitute work committee 100
143 One of the biggest disadvantage of assessment centrte technique of selection is ________ expensive to run
role of participative management (through formation of work committee/joint management
144 council) was emphasised in which phase on Indian Industrial Relations? First Phase (1950 to mid 1960s)
145 Which one statement is not true in respect of job families? knowledge, skills, and abilities (KSA) requirements may be dissimilar for a set of jobs
146 Relationship between seniority and pay is expressed as maturity curve
147 The role of HR in Traditional HRM following which category? Transformational
148 career planning is defined as the process by which one selects career goals and the path to these goals
149 which of the following is not the big five personality traits? Introversion
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150 industrial relations? trusteeship
A national hotel chain established a plan that describes how top managers will be promoted
151 throughout the organization over time. This is called executive succession
152 Interviewing mistakes include all except realising that foreign nationals may have different cultures
153 Critical incident approach focuses on critical behaviour that distinguish effective from ineffective performs.
An Organisation is likely to augment its labour force to replace those individuals who leave
the organisation for various reasons Alternatively the organisation might implement
programs that help to reduce turn over. Such a business Is likely to follow a strategy of
154 ______ Stability
155 A sound appraisal system should comply with all except ______ closed communication
156 Workers' compensation is is insurance that covers individuals who suffer a job related illness or accident
The evaluator uses a list of behavioral descriptions and checks off those behaviors that
157 apply to the employee. This method of appraisal is called behaviorally anchored rating scales
158 internal recruitment may cause ripple effect
159 which one is not true in respect of job enlargement ? it is vertical expansion of jobs
The test designed to analyze the handwriting of an individual to find his/her degree of
160 energy, element of balance and control Graphology test
Assessment centre idea is to evaluate managers over period of time, say one or three
161 Which one of the following is True? days, by observing their behavior across a series a select exercises or work samples.
162 Payment of Gratuity act was enacted in the year _______ 1972
163 which one of the following is not a level of strategy? Tactical level strategy
Position Analysis questionnaire is a standard method of job analysists that describe job in
164 terms of worker activities. Who developed this method of job analysis? Ernest J Mc Cormick
Questions limited to hypothetical situations. Evaluation is based on the solution and
165 approach of the applicant is Behavioural interview
A horizontal movement of an employee which accompanied by a change in the job place of
166 an employee without a change in responsibilities or remuneration is called Transfer
167 Which of the following favours a defender strategy? There is relatively narrow niche
Life style, Individuals under this category do not strive for a work-life balance since
168 which one career anchor is not true as per schein's career anchor list? career is nore important to them that their family.
169 The final step in effective career planning is Career counselling
Which one is the rating error which occurs when one positive trait causes the manager to
170 rate all other traits positively halo error
A statistical tool used in forecasting the future behaviour of a employee or a system based
171 on probabilities instead of certainities is called as Markov Chain Analysis
which job evaluation method identifies a job various compensable factors for which the
172 organization is willing to provide compensation? Point system
173 which one is an advantage of external recruiting? brings in new ideas, new perspectives and new ways of doing this
When international staffing model is typified by an organization using many host country
174 nationals to staff a variety of positions at many levels Polycentric
According to HR Compass, which out of the following is not an example of functional
175 technical competency? Business knowledge
When the interviewer may be inappropriately influenced by an individual"s posture, dress or
176 appearance, the type of error is called as non relevancy
177 when was factories act enacted 1946
178 Which one is the greatest advantage of realistic job perviews (RJP)? RJP provide a candid and realistic introduction to the working conditions of the job
179 In the welfare system which category falls in Non-statutaory benefits? Education of children and leave travel compensation
Which one is not commonly included distinct component of human resource strategy
180 formulation? Quality assurance strategy
181 Which one is false for collective bargaining right being granted to ______ Industrial workers in government undertaking
182 unitary perspective for organization is an approach in which the entire organization is viewed as a harmonious system
183 What are the two sources of recruitment internal and external
When an applicant is asked to perform job related activities that represents the actual work
184 is referred as work simulation
185 The process of first contact that a company makes with potential employees is called Recruitment
186 Which one is not an advantage of internal recruitment ? can result in stagnation and stifle creativity
187 Which is not a feature of employee empowerment? lack of freedom to make mistakes and failure
188 Corporate strategy deals with determine what business firm will operate
Which strategy involves the actions taken by firms to better operate in a relevant industry or
189 market ? Business
The job evaluation method focussing on the job's various compensatable factors for which
190 the organisation is willing to pay is Point system
191 Employees State Insurance Act was enacted in the year 1948
192 Organizations operating in advertising agencies, semiconductor industries are example of Baseball team
When major key questions are decided in advance but the interviewer is also given the
prerogative to ask follow up questions to probe the interviewee's specific answer, the type of
193 interview is known as: semistructured employment interview
The process of setting procedures for making decisions about an organization's long term
194 goals is called Strategic planning
Which one is not considered as one of the responsibilities of the organization in the
195 performance appraisal process? To have the ratee express a clear, unbiased view of his or her performance
Stages of career development include organizational entry, early career mid career, late
196 career and preparation for work
Mr Ahmed was working as a computer operator but he was unable to work in MS Excel with
the required speed. Due to this reason management has forcefully retired him & appointed a
197 new person to replace him, the company is said to be indulged in Rightsizing
198 According to Herzberg, an enriched job has characteristics ? All
It allows managers to provide individual employees with precise examples of
199 Which one is the advantage of critical incident method of performance appraisal? behaviours that are believed to be effective
When an international Business model adopt for a much heavier use of HCNs from top to
200 bottom throught the organisation the model is polycentric staffing model
201 Which one of the following is not a cognitive ability for effective job performance? strength and stamina
202 What
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203 Which one is not true in respect of Nominal Group Technique ? Experts do not meet face to face
The voluntary organisations of employees or employers formed to promote and protect their
204 interests through collective action is called ? Trade unions
205 Environmental uncertainty in HRM involves the factors All
Which type of strategy is assumed to work best when a business operates in an
206 environment which has high degree of stability Defender strategy
cultural beliefs and values are often spoken and may not be take for granted by those
207 which statement is not true out of the following? who live in a particular country
How many years of continued minimum service is essential for an employee to become
208 eligible for gratuity? 5 years
IBM headquarted in USA, if sends some Japanese employees to its Indian operations at
209 Noida (U.P.), then these employees will be known as ____ TCNs
Which is the most critical resource out of the following for gaining competitive advantage
210 and organisation's success? Human resources
To determine whether HR department will be able to procure the required number of
personnel. It ensures to find and measure number of people available from within and
211 outside an organization HR Demand Forecast
When a merger or acquisition takes place, which one of the following is most critical role of
212 HR managers Integrating the two workforces and workplace culture
213 _____ and _____ are created as a part of Job Analysis Job Description and Job Specification
The downsizing done by many companies results to the uncertainity in the job for existing
214 employees which leads to create what kind of enviorenemt in the job market? none
Designing an integrated HRD system requires a thorough understanding of following in an
215 organization. Organization culture, existing HRD practices, development climate.
216 The Strategic Management process involves in which role ? All
Which source provide an opportunity for the employee to share in decision making, to learn
217 by watching others, and to investigate specific organizational problems. Committee Assignments
218 Which of the following is NOT true the single most complicated aspects of international HR is housing
The process of forecasting a firm's future demand for and supply of the right type of people
219 in the right number is called HRP
which of the following factors could impact a supervisor"s motivation, rather than ability, to
220 provide a meaningful appraisal? Favoritism toward specific workers
221 which one of the following is not the retirement benefits program in India flexi time
According to HR compass, Networking Management is an example of which type of
222 competency? general behavioral
223 Performance appraisals can contribute to firm's competitive advantage by? Improving performance
which one is the strategy for competing in the international environment when a company
grants its permission to another company in a foreign country to manufacture or market its
224 products in the foreign country local market? Licensing
Organizations doing well in core competencies having highly specialised and firm specific
225 knowledge employees are Academy
226 Which methods can be used in Off-the-job training programme? all
which one of the following made it clear exactly how independent global economies really
227 are? All these (1), (2) and (3) above
228 The job specification focuses on all these aspects of a job except ______ General educational requirements
Scanning the internal environment of business helps list out its strengths and weaknesses
229 and that of external environment helps identify opportunities and threats is called? SWOT
230 360 degree appraisals gather information from all the above
231 The type of interview in which one applicant is interviewed by many interviewers is called Panel Interview
232 The MPDQ is stands for Management Position Description Questionnaire
233 Performance Appraisal can be conducted once in the intervals of ? all
234 The first stage of career planning is Exploration
235 The process of adding more motivators to a job to make it more rewarding is called? Job enrichment
To provide a valid and reliable assessment of cost and value of people which will support
236 management and investor to make decisions is called the concept of _______ HR Accounting
which effect occurs when an interview judges an applicant's entire potential for job
237 performance on the basis of a single trait suc as how the applicant dresses or talks Halo effect
238 Which out of the following is not true in respect of salary? paid to operating staff on hourly or daily basis
239 which one is not a step in the selection process? carry out induction, orientation , socialising
Which approach follows where the organisation has a vision of where it want to to after
240 certain years and has human resources who help it reach there? forecasting
The process of negotiating the terms of employment between employer and group of
241 workers Collective bargaining
242 One of the pre-requisites for an effective performance appraisal process is ______ Establish and communicate performance standards
In order to to assess the organization's job related needs and the capabilities of its current
243 workforce, one is most likely to accomplish a ______ Needs analysis
The procedure of initiating a document that specifies job title, department, the date the
244 employee is needed for work, and other details, is known as employee requisition
245 Which one is a method of internal recruitment job posting
Which process seeks to determine the relative worth of each job so that salary differentials
246 can be established? Job evaluation
247 vestibule training is provided in the classroom
In the selection process when a candidate is hired expecting success and success results is
248 called True positive
Individuals learn through observation of others behavior, attitudes and consequences of
249 such behavior. Individuals who are observed are called as models
Since recruitment is extremely costly, companies become extremely cautious about
250 potential wrong hire. Implicit costs of wrong hire include all these except _______. Satisfied customers
251 The name of two reaserchers who developed the Warwick model of HRM ? Hendry and Pettigrew
Method that involves grouping employees into predefined frequencies of performance rating
252 is forced distribution method
253 The method of resolving Industrial disputes are ? both
254 Which one of the following is the final step in effective career planning? Career counselling
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255 called ____ Development
256 In the process of performance appraisal rating "BARS" stands for ? Behaviourally Anchored Rating Scales
Which phase of Indian industrial relations saw the rise of independent unions not affiliated to
257 any political party? Third phase (1980 to 1991)
When a rater compares people against one another instead of using a set standard, which
258 type of error is the rater exhibiting? Contrast
According to which approach entire organization is viewed as a harmonious system, where
management, workers and other work towards the same organizational objective and share
259 same interests unitary perspective
temporary leaves of absence from an organization usually, usually at a reduced amount of

260 pay helps employees for refreshing their learning & rejuvinating their energies is said as Sabbaticals
Collection of information that should include knowledge, skill and ability the incumbent
261 should possess to discharge duties effectively. job families
A system wide effort, managed from the top of the organisation, to increse the
organisation's overall performance through planned interventions is popularly known as
262 _____ organisational development
When the individual begins to pull away from her work in the organisation the career stage
263 is disengagement
A systematic and planned introduction of employees to their jobs, their co-workers and the
264 organisations is called? Orientation
265 The external sources in Recruitment process can be? all
266 The internal factors which influencing the Recruitments are ? both
which analysis of HRP involves studying past ratios and forecasting future ratios making
267 some allowances for changes in the organisation or its method ratio trend analysis
The analysis which seeks to examin the goals of the organisation and the trend that are
268 likely to affect these goals is called? Organisational analysis
Which of the model attempts to hire the best person available for a position regardless of
269 where that individual comes from Geocentric staffing model
A graphical representation of all organizational jobs along with the numbers of employees
270 currently occupying those jobs and future employment requirement is called A staffing table
271 Employee leasing is
The practice by which the services of a neutral third party are used in a dispute resolution is
272 called all the above
273 In the organisation the process of imparting specific skills of employees is called training
The process refers to the allocation of people to job Which includes initial assignment of
274 new employees, promotion, transfer of demotion of present employees is called? Placement
which mechanism in the career planning process is designed to align the organization's and
individual's expectations of the individual's role and career prospects within the
276 organization? Career counseling
277 Which one is not true in respect of job enrichment? it is horizontal expansions of jobs
he emigration of trained and talented individuals due to lack of opportunity other nations due
278 to lack of opportunity or other reasons is known as Brain Drain
In the organisation moving employees from job to job to add variety and reduce boredom is
279 called? Job rotation
280 Which of the followings fall in the category of non monetary rewards? all
281 One of the is a future oriented appraisal technique MBO
282 which one of the following is not part of staffing strategy ? Development
283 Which of the following is the last stage of development of translational organisation global organisation
The training program which is conducted at the work site and in the context of the job is
284 called? on-the-job training
When a firm maintenance its production facilities within its home country and transfers it
285 products for sale in foreign countries, it is called exporting
CASE STUDY
Infor Tech Ltd. Is a Bangalore based company with a countrywide network. It is considered
as a leading software company with a turnover of 7500 crore rupees. The company is
growing rapidly and during the last year, the number of employees increased from 50 to
125. Most of the employees and graduate engineers with BE degreed in computers,
Information Systems and Electronics and Communications. The employees in the sales field
are MBAs with basic degrees in Science and Engineering. The work pressured and result -
focused in return form which large reward.......
Which of the following would be considered an important organization goal in recruiting
efforts optimize the size of the pool
What is the main problem in the case Inadequate job analysis
You are the responsible for recruiting the right people for info tech Ltd. Which of the
following would be most important goal for you Providing Honest decision
Which of the following statement is correct in reference to case All of these
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1 Under which system win-win situation gets created for both employees and employers unitary perspective
2 HRM aims at optimum utilisation of Human Resources
3 Contextual performance refers to all these following tasks except ______ Unwilling to stay late at work to meet dead lines
4 which one of the following is not an advantage of having open pay system? It May Breed jealously and resentment
General Manger has delegated authority to production Manager for achieving budgeted
5 production, who is responsible for lower production to the BOD? General Manager
6 In an incentive pay plan, worker pay is determined by Performance
There are four groups of learning styles in Kolb's learning cycle. In which one group, the
unstructured learning environment is most suitable where trial and error method is
7 preferrable to solve problems? Accomodating
When applicants who are predicted to be successful and hired out but ultimately who fail,
8 are called as false positives- type II error
9 Which one of the following is a method/technique to reduce labour cost? outsourcing
10 Which one is not necessary for career planning of employees? To block avenues for growth to higher levels of responsibilities
11 Which one statement out of the following is not true? career planning has no limitations and potential pitfalls
12 The key investments is strategic HRM are? capital & people
Which one type of organisations are not doing good business and almost at the verge of
13 taking turn-over strategies? fortress
The types of separation in any organisation such as layoffs, discharges, VRS and rightsizing
14 is called Downward seperation
15 Which out of the following is not a prime activity under performance management system? training and development of employees
Which statement is true as per the amendment of the year 2001 regarding outsiders leading
16 the trade union? one third of the union office brearers
Which of the following term is used to identify the physical & mental skills, required to
17 perform by an individual within a particular position in an organization? Job description
The Number of broad themes of occupational interests and skills in the Campbell Interest
18 and Skill Survey (CISS) are ______ Seven
A typical individual progresses through four career stages. Which one of the following is
19 establishment stage Second stage
Under which theoratical perspectives on Industrial relations win-win situation gets created
20 for both employees and employers and hence trade unions are perceived as redundant? unitary perspective
A training in which usually fewer than 12 member in a group with meeting have no agenda,
21 held anyway from workplace and questions deal with here and now is Sensitivity training
22 which one of the following is not an actor in systems approach in Industrial relations? Union leader
A modern method of performance appraisal in which employees receive their performance
feedback from their boss, colleagues, customer peers, and their subordinates is known as
23 _______ 360 degree appraisals
24 The forecasting technique of Human Resource planning? All (delphi, regression, ratio trend analysis)
An international Business model that calls for a much heavier use of host country nationals
(HCNs) from top to bottom throught the organisation on the premise that they are better
25 equipped to deal with local market and conditions is called as _____ polycentric staffing model
potential questions asked to gauge participants reactions to training might include all of the
26 following except Why were course objectives provided at the first meeting?
Which one type of organization nurtures personal growth and development and generally
27 does very well in their core competency domain? Academy
28 Which one is not the importance of performance appraisal job analysis
use of computers for for collecting, storing, maintaining, retrieving and validating HR data is
29 popularly called? HRIS
Which one is the third level of training evaluation in Kirpatrick's model of training
30 evaluation? behaviour
The performance method which is used all over the world in which an employee's
31 performance is rated by superiors, peers, subordinates is called? 360 degree appraisals
which one of the following made it clear exactly how interdependent global economies really
32 are? all (check again as option were not clear)
33 An organization mission all of these
34 Which one of the following is not an example of perquisites Accidental Benefits
Large Organization is an EEO employer with an affirmative action plan, Which of these
35 activities is performed as part of the plan? Job requirements are determined based on skills, knowledge and abilities
36 which one of the following does not constitute Industrial Disputes Settlement Machinery? district inspector of factories
An auto mechanic undergoes job when he switches from only changing oil to changing
37 grease, oil and changing transmission fluid becomes job enlargement
Which mechanism is typically used to assess the organization's job related needs and the
38 capabilities of its current workforce? Needs analysis
which one is not a dimension of Geert Hofstede (Ducth Scholar) study of cultural difference
39 in 53 countries? Certainity avoidance
40 When trainees are attached to senior workers, it is called Apprenticeship Training
41 Which of the following is not an approach used by organization to try to lower labor costs? employee development
The process by which employers transfer routine or peripheral work to another organization
42 that specializes in that work and can perform it more efficiently outsourcing
Balanced Score card tries to look at organisational performance holistically from four
43 important perspective. Which one is not the correct perspective out of the following? Quality Control
Through Performance appraisal system, companies generally identify who are the key
performers coaching , mentoring and special assignments are given to them to develip
44 potential successors. All of these activities constitute ______ Succession Planning
45 which one of the following is not part of employee development strategy? employee benefits
In the process of selection a test that seeks to predict success or failure through one's
46 handwriting is called ? Graphology
47 which one is not the dimension of culture political and legal issues
Which one job analysis technique is better suited to classify managerial positions as well as
48 estimate resonable compensation for them? Management Position Description Questionnaire
49 Which is the source
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50 Which ine is not applicable to Prospector Strategy? Extensive training programme
Which one of the following is not an advantage of having a compensation strategy of paying Higher labour costs may become institutionalised and downward adjustment may
51 above the market rate? become difficult…..of entitlements
which of the following emerged when individuals realized the strength they could gain by
52 joining together to negotiate with employers Trade unions
Every year Natural Foods Ltd. share a part of the profit with its employees. This benefit that
the employees receive is directly related to the organization’s performance. Natural Foods
Ltd. feels that it is rewarding its employees every year because they are contributing to its
53 success. Which of the following benefits is Natural Foods Ltd giving its employees? bonus
54 which one is not an option available under restructuring strategy ? Solvency strategy
55 Organisations that match global resources with global markets at a profit are Transnational organisation
when a firm starts operating in International business, It is bound to feel pressure on its HR.
56 This pressure, however, is least in ______ approach licensing and exporting
Employee referrals can be good source of recruitment, When employees recommend
57 successful referrals. They are paid monetary incentives called as reference fees
A work-simulation technique in which the job is performed under a condition that closely
58 simulates the real work environment is called as ______ Vestibule training
59 Which one cost is really not part of replacement cost model ? Succession planning cost
60 Which one of the following is not an external factor influencing recruitment? Outsourcing of non-core activities
61 Which one of the following is not a HRM function? to improve the global economy
62 The factors which effects the job design are ? Both
The process of attracting and obtaining as many applications as possible from eligible job
63 seekers is called? Recruitment
Interviewers generally prefer _______ , because they believe these interviews allow them
to gather richer information and provide the freedon to make employment decisions on their
64 own Unstructured employment interviews
65 Wage curve(s) curve showing the relationship between value of the job and average wage paid for it
The South Asian bank has declared a voluntary retirement scheme for its employees, What
66 is one of the basic objective of such and initiative? Downsizing
67 Which one out of the following does not comprise of incentives? Employee's stock option
In this approach a group of candidates take the same test twice with a gap of 2 to 3 weeks.
68 This method to measure the reliability of selection process is known as The repeat or test retest approach
The expanison of number of different tasks performed by an employee in a in a single job is
69 called Job enlargement
all forms of pay going to employees and arising from their effort and consequent result
70 employee compensation is within the employment.
71 Which one of the following is the third career stage? maintainence
e-HRM (electronic HRM) uses uses web application technology and has the potential to
72 ensure all of the following except _______ Think on development tasks
Any conflict between employees and employers, between employers and employers and
73 between employees and employees is called? Industrial dispute
Which one rating error occurs when we compare people against one another instead of
74 against an objective standards? Contrast error
75 compensation based on time refers to Wages
76 Which one of the following is not a problem of external equity? savings in remuneration payments
77 Recruitment and selection function consist of all these, except _______ To Monitor monetory and non Monetory benefits
Which method is applicable for determining the relative value or worth of a job for
78 compensation purposes? Job evaluation
Which term is used for such an arrangement and describes a situation in which actual
79 equity ownership exsts Joint venture
80 The external factors which influencing the Recruitments are ? labour market
The Importance of human behavior at work got highlighted for the first time and human
81 relations era emerged as a fallout of ______ Hawthorne studies
Which strategy is involved when an organizations are downsizing the number of employees
82 in the hierarchy ? retrenchment
83 A laborer who is responsible for landscaping a local golf course likely receives a wage
84 Which method can be used for job evaluation? Job grading method
Managers have to find ways to empower employees and encourage their participation and
85 involvement to more fully utilie human capital because employees skills often go unsued
comprehensive set of managerial activities and tasks concerned with developing and
86 HRM rerers to maintaining a qualified work force
87 Which of the following is not a competitive strategy Analyzer strategy
88 Which out of the following is not an essentail approach to improve productivity and quality? carry out proper job analysis and job evaluation
Challenging Job assignments constitute which one component of the following
89 remunerations? Non-monetary benefits
90 Which organisational design is used when unrelated diversification is implemented holding
A planned attempt by an organization to facilitate employee learning of job related
91 knowledge, skills and behaviours is known as _____. training
92 The inability to adjust to a different cultural environment is known as cultural shock
93 Which of the following is not applicable within a defender strategy focus on external competitiveness
When a company grants its permission to another company in a foreign country to
94 manufacture or market its product in its local markets, the process is known as licensing
one positive performance characteristics causes to rate all other aspects of
95 Halo error occurs when performance positively
That ignores its environment or else attempts to react to its environment in
96 Reactor is a firm inappropriate ways
97 The taxonomy of Fleishman job-analysis system includes a total of ________ abilities fifty-two
98 HRM is people centered
Leaning, training,
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theoretically there are certain differences. Which one of the following will apply better when
99 the focus is specially on values, attitudes, innovation and outcome accomplishment? learning
which one factor is instrumental in defeating the very purpose of performance appraisal in
100 system in an organisation? discriminatory awards based on gender or race
101 The number of career anchors identified by edger schein are ________ Eight
102 job analysis methods used for establishing compensation rates are often referred as ______ Job evaluation
Companies that view their human resource function as a strategic asset should NOT
103 evaluate HR effectiveness by investigating: costs as the only factor
Which of the following is a process of attracting individuals on timely basis, in sufficient
104 numbers and with appropriate qualifications, to apply for jobs with an organization? Recruitment
In the negotiation process, bargaining issues like wages, working hours, terms & conditions
105 of employment etc. all comes under: mandatory issues
106 H-form of organisation design is used when when an organisation has implemented a strategy of unrelated diversification
107 which of the following is true lock out is collective stoppage of work by a group of workers
108 which are the methods used in the on-the job- training programme? All
The variable rewards granted to employees according to variations in their performance is
109 called? Incentive
110 Which one cost is really not part of replacement costs model? Succession planning cost
Experiential learning has been viewed by Kolb's as four stage cycle. Which one of the
111 following is the second stage of such a learning cycle? observations and reflections
112 In Delphi technique of HR demand forecasting the interation among experts is? no interaction
?Self motivated & result oriented individuals with sound knowledge of combined cycle gas
turbine power plant operations and practical experience of mechanical, electrical and I&C
maintenance of plant? This section of job advertisement represents which of the given
113 term? Job Specification
The one great advantage of companies declaring their successor much before hand is
114 _____ Proper development of announced successor can be systematically carried out
115 The best way of recruiting is always variable
an international business model that primarily uses parent country nationals to staff higher
level foreign positions based on the assumption that home office perspectives and issues
116 should take precedence over local perspectives is called as ______ ethnocentric staffing model
In which technique, experts never meet face to face, a facilitator circulates open ended
117 questions among the experts and the experts send their opinion to the facilitator? Delphi Technique
118 A negative aspect of promotion from within is idea stagnation
_________are investments people make in themselves to increase their value in the
119 workplace. These investments might take the form of additional education or training. Human capital investemnts
In the selection process, similarity error occurs when the interviewer is unduly influences by
120 the fact ________ that the interviewee is similar to the interviewer in one or more important ways.
Which of the following is NOT likely to be a part of a compensation package designed for an
121 expatriate Unlimited travel to and from the home country
the services provided by these employees are considered essential to the well being of
122 Strikes are largely prohibited in the public sector because; the public.
In performance appraisal which method is used where the rater is forced to select
123 statements which are readymade? None
In recent years, the tendency for many firms has been to move towards becoming flat
124 organisations and the one aspect not favourable for it is __________ . Increasing bureaucracy
125 Which one out of the following does not comprise of fringe benefits? Flexi timings
126 systematically moving employees from one job to another is called Job rotation
127 The required components of building a capable organisation are ? both
After the world war II and during the 1950's, the only major industrial power and dominant
128 economic power which emerged in the world was _______ USA
Work based training programs which involve a combination of on the-job-training and class
129 room instruction is called as ______ Apprenticeship training
130 The methods of collecting job data ? All
To plan for future uncertainities, HR managers need to use some quantitative techniques.
131 Which one of the following is not a quantitative technique? Scenario planning
What type of screening mode is used to reduce absenteeism and establish a baseline for
132 future isnurance claims? Physical examinations
133 Which one is not correct statement regarding job analysis ? it does not indicate the exact tasks to be performed by the person to be hired
134 Which one of the following is the first stage of development of translational organisation? Domestic Organisation
Which adaption model of business strategy is best used when the situation is highly stable
135 with low uncertainty? Defender
136 which one of the following is not a competitive strategy ? Analyzer strategy
An application form is a formal record of an individuals appeal or intention for employment.
In which of the following items that usually appear on the application form, applicants are
137 required to state their professional goals? Both long-term and short-term? Personal information
138 Employees who are sent by a firm to work in another country are called expatriates
which statement is true as per the amendment of the year 2001 regarding outsiders leading
139 the trade union? one third of the union office bearers
Which one is the basic purpose of having a fair and reasonable performance appraisal
140 system in place? to affect promotions, transfers, terminations, demotions and rewards based on merit
141 In social learning theory, which one is not necessary condition for effective modelling? learning
For industrial establishments how many workers to be employed in the preceding months
142 employers are required to constitute work committee 100
143 One of the biggest disadvantage of assessment centrte technique of selection is ________ expensive to run
role of participative management (through formation of work committee/joint management
144 council) was emphasised in which phase on Indian Industrial Relations? First Phase (1950 to mid 1960s)
145 Which one statement is not true in respect of job families? knowledge, skills, and abilities (KSA) requirements may be dissimilar for a set of jobs
146 Relationship between seniority and pay is expressed as maturity curve
147 The role of HR in Traditional HRM following which category? Transformational
149 which of the following is not the big five personality traits? Introversion
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150 industrial relations? trusteeship
A national hotel chain established a plan that describes how top managers will be promoted
151 throughout the organization over time. This is called executive succession
152 Interviewing mistakes include all except realising that foreign nationals may have different cultures
153 Critical incident approach focuses on critical behaviour that distinguish effective from ineffective performs.
An Organisation is likely to augment its labour force to replace those individuals who leave
the organisation for various reasons Alternatively the organisation might implement
programs that help to reduce turn over. Such a business Is likely to follow a strategy of
154 ______ Stability
155 A sound appraisal system should comply with all except ______ closed communication
156 Workers' compensation is is insurance that covers individuals who suffer a job related illness or accident
The evaluator uses a list of behavioral descriptions and checks off those behaviors that
157 apply to the employee. This method of appraisal is called behaviorally anchored rating scales
158 internal recruitment may cause ripple effect
159 which one is not true in respect of job enlargement ? it is vertical expansion of jobs
The test designed to analyze the handwriting of an individual to find his/her degree of
160 energy, element of balance and control Graphology test
Assessment centre idea is to evaluate managers over period of time, say one or three
161 Which one of the following is True? days, by observing their behavior across a series a select exercises or work samples.
162 Payment of Gratuity act was enacted in the year _______ 1972
163 which one of the following is not a level of strategy? Tactical level strategy
Position Analysis questionnaire is a standard method of job analysists that describe job in
164 terms of worker activities. Who developed this method of job analysis? Ernest J Mc Cormick
Questions limited to hypothetical situations. Evaluation is based on the solution and
165 approach of the applicant is Behavioural interview
A horizontal movement of an employee which accompanied by a change in the job place of
166 an employee without a change in responsibilities or remuneration is called Transfer
167 Which of the following favours a defender strategy? There is relatively narrow niche
Life style, Individuals under this category do not strive for a work-life balance since
168 which one career anchor is not true as per schein's career anchor list? career is nore important to them that their family.
169 The final step in effective career planning is Career counselling
Which one is the rating error which occurs when one positive trait causes the manager to
170 rate all other traits positively halo error
A statistical tool used in forecasting the future behaviour of a employee or a system based
171 on probabilities instead of certainities is called as Markov Chain Analysis
which job evaluation method identifies a job various compensable factors for which the
172 organization is willing to provide compensation? Point system
173 which one is an advantage of external recruiting? brings in new ideas, new perspectives and new ways of doing this
When international staffing model is typified by an organization using many host country
174 nationals to staff a variety of positions at many levels Polycentric
According to HR Compass, which out of the following is not an example of functional
175 technical competency? Business knowledge
When the interviewer may be inappropriately influenced by an individual"s posture, dress or
176 appearance, the type of error is called as non relevancy
177 when was factories act enacted 1946
178 Which one is the greatest advantage of realistic job perviews (RJP)? RJP provide a candid and realistic introduction to the working conditions of the job
179 In the welfare system which category falls in Non-statutaory benefits? Education of children and leave travel compensation
Which one is not commonly included distinct component of human resource strategy
180 formulation? Quality assurance strategy
181 Which one is false for collective bargaining right being granted to ______ Industrial workers in government undertaking
182 unitary perspective for organization is an approach in which the entire organization is viewed as a harmonious system
183 What are the two sources of recruitment internal and external
When an applicant is asked to perform job related activities that represents the actual work
184 is referred as work simulation
185 The process of first contact that a company makes with potential employees is called Recruitment
186 Which one is not an advantage of internal recruitment ? can result in stagnation and stifle creativity
187 Which is not a feature of employee empowerment? lack of freedom to make mistakes and failure
188 Corporate strategy deals with determine what business firm will operate
Which strategy involves the actions taken by firms to better operate in a relevant industry or
189 market ? Business
The job evaluation method focussing on the job's various compensatable factors for which
190 the organisation is willing to pay is Point system
191 Employees State Insurance Act was enacted in the year 1948
192 Organizations operating in advertising agencies, semiconductor industries are example of Baseball team
When major key questions are decided in advance but the interviewer is also given the
prerogative to ask follow up questions to probe the interviewee's specific answer, the type of
193 interview is known as: semistructured employment interview
The process of setting procedures for making decisions about an organization's long term
194 goals is called Strategic planning
Which one is not considered as one of the responsibilities of the organization in the
195 performance appraisal process? To have the ratee express a clear, unbiased view of his or her performance
Stages of career development include organizational entry, early career mid career, late
196 career and preparation for work
Mr Ahmed was working as a computer operator but he was unable to work in MS Excel with
the required speed. Due to this reason management has forcefully retired him & appointed a
197 new person to replace him, the company is said to be indulged in Rightsizing
198 According to Herzberg, an enriched job has characteristics ? All
It allows managers to provide individual employees with precise examples of
199 Which one is the advantage of critical incident method of performance appraisal? behaviours that are believed to be effective
When an international Business model adopt for a much heavier use of HCNs from top to
200 bottom throught the organisation the model is polycentric staffing model
201 Which one of the following is not a cognitive ability for effective job performance? strength and stamina
202 What
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203 Which one is not true in respect of Nominal Group Technique ? Experts do not meet face to face
The voluntary organisations of employees or employers formed to promote and protect their
204 interests through collective action is called ? Trade unions
205 Environmental uncertainty in HRM involves the factors All
Which type of strategy is assumed to work best when a business operates in an
206 environment which has high degree of stability Defender strategy
cultural beliefs and values are often spoken and may not be take for granted by those
207 which statement is not true out of the following? who live in a particular country
How many years of continued minimum service is essential for an employee to become
208 eligible for gratuity? 5 years
IBM headquarted in USA, if sends some Japanese employees to its Indian operations at
209 Noida (U.P.), then these employees will be known as ____ TCNs
Which is the most critical resource out of the following for gaining competitive advantage
210 and organisation's success? Human resources
To determine whether HR department will be able to procure the required number of
personnel. It ensures to find and measure number of people available from within and
211 outside an organization HR Demand Forecast
When a merger or acquisition takes place, which one of the following is most critical role of
212 HR managers Integrating the two workforces and workplace culture
213 _____ and _____ are created as a part of Job Analysis Job Description and Job Specification
The downsizing done by many companies results to the uncertainity in the job for existing
214 employees which leads to create what kind of enviorenemt in the job market? none
Designing an integrated HRD system requires a thorough understanding of following in an
215 organization. Organization culture, existing HRD practices, development climate.
216 The Strategic Management process involves in which role ? All
Which source provide an opportunity for the employee to share in decision making, to learn
217 by watching others, and to investigate specific organizational problems. Committee Assignments
218 Which of the following is NOT true the single most complicated aspects of international HR is housing
The process of forecasting a firm's future demand for and supply of the right type of people
219 in the right number is called HRP
which of the following factors could impact a supervisor"s motivation, rather than ability, to
220 provide a meaningful appraisal? Favoritism toward specific workers
221 which one of the following is not the retirement benefits program in India flexi time
According to HR compass, Networking Management is an example of which type of
222 competency? general behavioral
223 Performance appraisals can contribute to firm's competitive advantage by? Improving performance
which one is the strategy for competing in the international environment when a company
grants its permission to another company in a foreign country to manufacture or market its
224 products in the foreign country local market? Licensing
Organizations doing well in core competencies having highly specialised and firm specific
225 knowledge employees are Academy
226 Which methods can be used in Off-the-job training programme? all
which one of the following made it clear exactly how independent global economies really
227 are? All these (1), (2) and (3) above
228 The job specification focuses on all these aspects of a job except ______ General educational requirements
Scanning the internal environment of business helps list out its strengths and weaknesses
229 and that of external environment helps identify opportunities and threats is called? SWOT
230 360 degree appraisals gather information from all the above
231 The type of interview in which one applicant is interviewed by many interviewers is called Panel Interview
232 The MPDQ is stands for Management Position Description Questionnaire
233 Performance Appraisal can be conducted once in the intervals of ? all
234 The first stage of career planning is Exploration
235 The process of adding more motivators to a job to make it more rewarding is called? Job enrichment
To provide a valid and reliable assessment of cost and value of people which will support
236 management and investor to make decisions is called the concept of _______ HR Accounting
which effect occurs when an interview judges an applicant's entire potential for job
237 performance on the basis of a single trait suc as how the applicant dresses or talks Halo effect
238 Which out of the following is not true in respect of salary? paid to operating staff on hourly or daily basis
239 which one is not a step in the selection process? carry out induction, orientation , socialising
Which approach follows where the organisation has a vision of where it want to to after
240 certain years and has human resources who help it reach there? forecasting
The process of negotiating the terms of employment between employer and group of
241 workers Collective bargaining
242 One of the pre-requisites for an effective performance appraisal process is ______ Establish and communicate performance standards
In order to to assess the organization's job related needs and the capabilities of its current
243 workforce, one is most likely to accomplish a ______ Needs analysis
The procedure of initiating a document that specifies job title, department, the date the
244 employee is needed for work, and other details, is known as employee requisition
245 Which one is a method of internal recruitment job posting
Which process seeks to determine the relative worth of each job so that salary differentials
246 can be established? Job evaluation
247 vestibule training is provided in the classroom
In the selection process when a candidate is hired expecting success and success results is
248 called True positive
Individuals learn through observation of others behavior, attitudes and consequences of
249 such behavior. Individuals who are observed are called as models
Since recruitment is extremely costly, companies become extremely cautious about
250 potential wrong hire. Implicit costs of wrong hire include all these except _______. Satisfied customers
251 The name of two reaserchers who developed the Warwick model of HRM ? Hendry and Pettigrew
Method that involves grouping employees into predefined frequencies of performance rating
252 is forced distribution method
253 The method of resolving Industrial disputes are ? both
254 Which one of the following is the final step in effective career planning? Career counselling
Teaching managers
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255 called ____ Development
256 In the process of performance appraisal rating "BARS" stands for ? Behaviourally Anchored Rating Scales
Which phase of Indian industrial relations saw the rise of independent unions not affiliated to
257 any political party? Third phase (1980 to 1991)
When a rater compares people against one another instead of using a set standard, which
258 type of error is the rater exhibiting? Contrast
According to which approach entire organization is viewed as a harmonious system, where
management, workers and other work towards the same organizational objective and share
259 same interests unitary perspective
temporary leaves of absence from an organization usually, usually at a reduced amount of

260 pay helps employees for refreshing their learning & rejuvinating their energies is said as Sabbaticals
Collection of information that should include knowledge, skill and ability the incumbent
261 should possess to discharge duties effectively. job families
A system wide effort, managed from the top of the organisation, to increse the
organisation's overall performance through planned interventions is popularly known as
262 _____ organisational development
When the individual begins to pull away from her work in the organisation the career stage
263 is disengagement
A systematic and planned introduction of employees to their jobs, their co-workers and the
264 organisations is called? Orientation
265 The external sources in Recruitment process can be? all
266 The internal factors which influencing the Recruitments are ? both
which analysis of HRP involves studying past ratios and forecasting future ratios making
267 some allowances for changes in the organisation or its method ratio trend analysis
The analysis which seeks to examin the goals of the organisation and the trend that are
268 likely to affect these goals is called? Organisational analysis
Which of the model attempts to hire the best person available for a position regardless of
269 where that individual comes from Geocentric staffing model
A graphical representation of all organizational jobs along with the numbers of employees
270 currently occupying those jobs and future employment requirement is called A staffing table
271 Employee leasing is
The practice by which the services of a neutral third party are used in a dispute resolution is
272 called all the above
273 In the organisation the process of imparting specific skills of employees is called training
The process refers to the allocation of people to job Which includes initial assignment of
274 new employees, promotion, transfer of demotion of present employees is called? Placement
which mechanism in the career planning process is designed to align the organization's and
individual's expectations of the individual's role and career prospects within the
276 organization? Career counseling
277 Which one is not true in respect of job enrichment? it is horizontal expansions of jobs
he emigration of trained and talented individuals due to lack of opportunity other nations due
278 to lack of opportunity or other reasons is known as Brain Drain
In the organisation moving employees from job to job to add variety and reduce boredom is
279 called? Job rotation
280 Which of the followings fall in the category of non monetary rewards? all
281 One of the is a future oriented appraisal technique MBO
282 which one of the following is not part of staffing strategy ? Development
283 Which of the following is the last stage of development of translational organisation global organisation
The training program which is conducted at the work site and in the context of the job is
284 called? on-the-job training
When a firm maintenance its production facilities within its home country and transfers it
285 products for sale in foreign countries, it is called exporting
CASE STUDY
Infor Tech Ltd. Is a Bangalore based company with a countrywide network. It is considered
as a leading software company with a turnover of 7500 crore rupees. The company is
growing rapidly and during the last year, the number of employees increased from 50 to
125. Most of the employees and graduate engineers with BE degreed in computers,
Information Systems and Electronics and Communications. The employees in the sales field
are MBAs with basic degrees in Science and Engineering. The work pressured and result -
focused in return form which large reward.......
Which of the following would be considered an important organization goal in recruiting
efforts optimize the size of the pool
You are the responsible for recruiting the right people for info tech Ltd. Which of the
following would be most important goal for you Providing Honest decision
Which of the following would be considered an important organization goal in
recruiting efforts optimize the size of the pool
You are the responsible for recruiting the right people for info tech Ltd. Which
of the following would be most important goal for you Providing Honest decision
https://www.coursehero.com/file/191761837/HRMC003-CASE-STUDYpdf/
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Hrmc003 exam sem3 - Egmc003
MBA executive (Institute of Management Technology, Ghaziabad)
Studocu is not sponsored or endorsed by any college or university

Downloaded by Gagan Nagpal (gagannagpal19@gmail.com)
lOMoARcPSD|12576906
HRMCOO3 Exam
case study - INFOTECH
which of the following statements is correct in reference to

all of these
case?
which of the following would be considered an important

optimize the size of the pool
organizational goal in recruiting efforts for infotech ltd.?
what is the main problem in the case Inadequate job analysis

you are the responsible for recruiting the right people for info
tech ltd. Which of the following would be most important goal providing honest decision
for you
when an organisation has

H-form of organisation design is used when implemented a strategy of unrelated
diversification
for industrial establishments how many workers to be
employed in the preceeding months employers are required to 100
constitute work Committee
when a company grants its permission to another company in a
foreign country to manufacture or market its product in its Licensing
local markets, the process is known as
which one is false for collective bargaining right being granted industrial workers in government
to ____ undertaking
which of the following is not applicable within a defender

focus on external competitiveness
strategy
56 the voluntary organisations of employees or employers

formed to promote and protact their interests through trade unions
collective action is called
55 which process used to determine the relative worth of each

job evaluation
job so that salary differentials can be established
54 which one of the following is not a cognitive ability for

strength and stamina
effective job performance
53 the emmigration of trained and talented individuals due to

lack of opportunity other nations due to lack of opportunity or brain drain
other reasons is known as

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All (improving performance, strategy

52 performance appraisal can contribute to firm's competitive
and behaviour, making correct
advantage by
decisions)
to block avenues for growth to higher

51 which one is not necessary for career planning of employees
levels of responsibilities
49 e-HRM (electronic HRM) uses web application technology

think on development tasks
and has the potential to ensure all of the following except ____
46 in performance appraisal which method is used where the

A forced choice method
rater is forced to select statements which are readymade
45 through performance appraisal system, companies generally

identify who are the key performers. Coaching, mentoring and
succession planning
special assignments are given to them to develop potential
successors. All these activities constitute ___
44 what is another term for 360-degree feedback multi source assessment
43 teaching managers and professionals, the skills neede for

development
both present and future jobs is called ____
42 which one of the following is not an advantage of having

it may breed jealousy and resentment
open pay system
41 which one of the following is not a part of employee

development strategy employee benefits
40 which one out of the following is not an actor in systems

approach in industrial relations management
39 in strategic management the strategies are formulated at

all (corporate, business, functional)
what levels
38 contextual performance refers to all these following tasks unwilling to stay late at work to meet
except deadlines

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both (staffing the organisation,

37 the required components of building a capable organisation structuring the organisation and work
are efforts)
36 the number of career anchors as identified by Edgar schein

are eight career anchors
35 a typical individual progresses through four career stages.

second
which one of the following is establishment stage
34 which of the following emerged when individuals realise the

strength they could gain by joining together to negotiate with trade unions
employers
33 which one factor is instrumental in defeating the very discriminatory awards based on gender
purpose of performance appraisal system in an organisation or race
32 challenging job assignments constitute which one

component of the following remunerations non-monetary
31 the taxonomy of fleishman job-analysis system includes a

73 knowledge
total of ____ abilities
30 companies that view their human resource function as a

strategic asset should NOT evaluate HR effectiveness by costs as the only factor
investigating
29 the process of negotiating the terms of employment

collective bargaining
between employer and group of workers
28 a graphical representation of all organisational jobs along

with the numbers of employees currently occupying those jobs a staffing table
and future employment requirement is called
the process by which one selects

27 career planning is defined as career goals and the path to these
goals
26 employees who are sent by a firm to work in another

expatriates
country are called
expatriates often lose touch with their
25 which of the following is not true
organisation
24 methods used in on-the-job training programme all

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23 ___ and ___ are created as a part of job analysis job description and job specification
22 interviewers generally prefer ____ , because they believe

these interviews allows them to gather richer information and
situational interviews
provide the freedom to make employment decisions on their
own.
21 in recent years, the tendency for many firms has been to
move towards becoming flat organisations and the one aspect increasing bureaucracy
not favourable for it is
20 the practice by which the services of a neutral third party are ALL (arbitration, conciliation,
used in a dispute resolution is called adjucation)
19 in social learning theory, which one is not necessary

learning
condition for effective modeling?
18 which out of the following does not constitute Industrial

district inspector of factories
Disputes Settlement Machinery?
17 the south asian bank has declared a voluntary retirement
scheme for its employees. what is one of the basic objective of downsizing
such an initiative?
lack of freedom to make mistakes and
16 which is not a feature of employee empowerment?
failures
14 psychomotor ability test measures physical abilities
12 job analysis methods used for establishing compensation

job evaluation
rates are often referred to as ___
11 every year Natural Foods Ltd. share a part of the profit with
its employees. This benifit that the employees receive is directly
related to the organizations performance. Natural Foods Ltd.
bonus
feels that it is rewarding uts employees every year because they
are contributing to its success. Which of the following benefits
is Natural Foods Ltd. giving its employees?
10 the number of broad themes of occupational interests and

7
skills in the Campbell interest and skill survey (CISS) are
paid to operating staff on hourly or

9 which one out of the following is not true in respect of salary?
daily basis
ALL (point ranking method, factor
8 which method can be used for job evaluation comparison method, job grading
method)

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7 which one of the following is not part of staffing strategy? development
31 an organisation is likely to augment its labour force to

replace those individuals who leave the organisation for various
reasons. alternatively, the organisation might implement stability
programs that help to reduce turnover. Such a business is likely
to follow a strategy of
44 which one is not applicable to a prospector strategy extensive training programme

32 one of the biggest disadvantage of Assessment centre
expensive to run
technique of selection is
46 to provide a valid and reliable assessment of cost and value

of people which will support management and investors to HR accounting
make decision is called the concept of ____
lifestyle individuals under this category

47 which one career anchor is not true as per Schein's career do not strive for a work-life balance
anchor list? since career is more important to them
than their family
57 which strategy involves the actions taken by firms to better

adaptation
operate the relevant industry or market
58 performance appraisal can be conducted once in the
yearly
intervals of
60 the job evaluation method focussing on the jobs various
compensatable factors for which the organisation is willing to point system
pay is
all (supply and demand, unemployment

6 the external factors which influencing the Recruitments are
rate, labour market)
10 potential questions asked to gauge participants reactions to why were course objectives provided at
training might include all of the following except the first meeting
one positive performance

9 halo error occurrs when characteristic causes to rate all other
aspects of performance positively

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ALL (the collapse of the Japanese

markets in the late 1900s, the
11 which one of the following made it clear exactly how
financial crisis and downturnsof US
interdependent global economies really are
markets in 2008-09, various crisi in the
'eurozone' in 2011-12))
16 which adaption model of business strategy is best used when

defender
the situation is highly stable with low uncertainty
knowledge skills and abilities

18 which one statement is not true in respect to job families requirements may be the disimilar for
a set of jobs
19 any conflict between employees and employers between
employers and employees and between employees and industrial dispute
employees is called
20 which one out of the following does not comprise of
based on cost reduction method
incentives
23 role of participative management (through formation of

work commitee/joint management council) was emphasised in first phase (1950 to mid 1960s)
which phase of Indian industrial relations
experimental learning has been viewed by kolb's as four stage

cycle. which one of the following is the second stage of such a reflection and observation
learning cycle?
according to which approach entire organization is viewed as a
harmonious system, where management, workers and other
unitary perspective
work towards the same organisational objective and share
same interests.
which term is used for such an arrangement and describes a

joint venture
situation ain which actual equity ownership exists
National hotel chain established a plan that describes out of

managers will be promoted throughout the organisation over executive succession
time this is called
which analysis of HRP involves studying past ratios and

forecasting future ratios making some allowances for changes ratio trend analysis
in the organisation or its method
the importance of human behaviour at work got highlighted for
the first time and human relations Era emerged as a fall out of Hawthorne studies

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which one type of organisations are not doing good business

fortress
and almost at the verge of taking turnover strategies
the performance method which is used all over the world in

which in employees performance is rated by the superiors 360 degree feedback
peers subordinates is called
horizontal movement of employee which accompanied by a
change in the place of an employee without a change in transfer
responsibilities or remuneration is called
a work simulation in which the job is performed under a
condition that closely simulates the real work environment is vestibule training
called as
scanning the internal environment of the business helps list out

its strength and weaknesses and that of external environment swot analysis
helps identify opportunities and threats is called
process of adding more motivators to a job to make it more

job enrichment
rewarding is called
which statement is true as per the amendment of the year
one third of the union office bearers
2001 regarding outsiders leading the trade union
all (introduction and job duties
which are the topics often covered in employee organisation
employee benefits organisational
programme
issues)
international business model that primarily uses parent country

National to staff higher levels foreign positions based on the
ethnocentric staffing model
assumption that home office perspective and issues should
take presidents over local perspective is called as
which one is not an option available for restructuring strategy solvency
when major ki questions are decided in advance but the

interviewer is also given the prerogative tu ask follow up
semi structure employment interview
questions to probe the interviewee's specific answer the type
of interview is known as
an application form is a formal record of an individual appeal
aur intention for employment in which of the following items
that usually appear on the application form applicants are work experience
required to state their professional goals both long term and
short term
in Delphi technique of HR demand forecasting the interaction
no interaction
amongs experts is

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when a merger or acquisition takes place which one of the integrating the two work forces and
following is most critical role of HR managers ___ cultures
hrm aims at optimum utilisation of human resources
when the third party to Saturday dispute is appointed by the

arbitration
government it is
to monitor monetary and

recruitment and selection function consists of all these except
nonmonetary
when applicants who are predicted to be successful and hired

false negative type 1 error
out but ultimately who fail are called as
which one is not commonly included distinct component of

compensation strategy
human resource strategy formulation
which approach follows were the organisation has a vision of it

want to after certain years and has human resources who help forecast
it reach there
BCG business portfolio 5 forces
match the following BCG industrial attractiveness 5 forces
industrial attractiveness salt analysis
business portfolio strategic analysis product market grid
strategic analysis product market grid
growth strategies
growth strategies
which of the following is not a function of HR manager development
the one great advantage of companies declaring their successor
proper development of announced
much before hand is
relationship between seniority and pay is expressed as maturity curve
when employees recommend successful referrals they are paid
rewards
monetary incentive which are called
an integrated HRD system requires thorough understanding in organisational culture conflict

an organisation development
labourer who is responsible for landscaping a local golf course
wage
likely receive
karvy showing relationship between
wage curve value of job and average wage paid for
it

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After the world war II and during the 1950s the only major industrial power and dominant economic power
which emerged in the world was: USA
During the 1950s and 1960s all of the following developed within the field of human resource management
EXCEPT: The human resource management function was recognized as being critically important to
organizational success
John prefers to work by himself on projects and avoids group work that requires him to monitor the actions
of others He would score highly on the dimension of Hofstedes model of culture: Individualism
Which one is not the dimension of culture: Political and legal
Which one of the following is not a dispute settlement machinery: Work committe
In strategic management the strategies are formulated at what levels: All
The process of negotiating the terms of employment between employer and group
of workers: Collective Bargaining
Which one is not an advantage of internal recruitment: can result in stagnation and stifle creativity
Compensation based on time refers to: Wage
Which one rating error occurs when we compare people against one another instead of against an objective
standard: contrast error
The downsizing done by many companies results to the uncertainty in the job for existing employees which
leads to create what kind of environment in the job market: both
Since recruitment is extremely costly companies become extremely cautious about potential wrong hire
Implicit costs of wrong hire include all these except: Satisfied customers
Through performance appraisal system companies generally identify who are the key performers Coaching
mentoring and special assignments are given to them to develop potential successors All these activities
constitute: Succession Planning
Which of the following is not true: Expatriate often lose touch with their organziations
which method is applicable for determining the relative value or worth of a job for compensation purposes:
Job evaluation which one out of the following does not comprise of incentives: based on cost reduction
method
Every year Natural foods ltd Share a part of the profit with its employees This benefit that employee receive is
directly related to the organizations performance Natural foods ltd Feels that it is rewarding its employees
every year because they are contributing to its success Which of the following benefits is Natural foods Ltd
giving its employees: Bonus
Which one is not true in respect of job enlargement: it is vertical expansion of jobs
When an applicant is asked to perform job related activities that represents the actual work is referred as:
work simulation
When a company grants its permission to another company in a foreign country to manufacture or market its
product in its local markets the process is known as: licensing
Which phase of Indian industrial relations saw the rise of independent unions not affiliated to any political
party: Third Phase

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Which one is the basic purpose of having a fair and reasonable performance appraisal system in place: to
affect promotions, transfers, terminations, demotions and rewards based on merit
Which one is not the importance of performance appraisal: job analysis Vestibule
training is provided: in the training department
the process of attracting and obtaining as many applications as possible from eligible job seekers is called:
Recruitment
In order to assess the organisations job related needs and the capabilities of its current work force one is most
likely to accomplish a: need analysis
Which of the following emerged when individuals realized the strength they could gain by joining together to
negotiate with employers: Trade Unions
The methods of collecting job data is: All
In an incentive pay plan worker pay is determined by: Performance
Managers have to find ways to empower employees and encourage their participation and involvement to
more fully utilise human capital because: employee skills often go unused
HRM refers to: Comprehensive set of managerial activities and tasks concerned with developing and
maintaining a qualified work force
Which one is the rating error which occurs when one positive trait causes the manager to rate all other traits
positively: Halo error
In the negotiation process bargaining issues like wages working hours terms & conditions of employment etc
all comes under: mandatory issue//LABOUR ISSUES
Which strategy is involved when an organizations are downsizing the numbers of employees in the hierarchy:
Retrenchment
In the selection process similarity error occurs when the interviewer is unduly influences by the fact: that the
interviewee is similar to the interviewer in one or more important ways
The types of separation in any organisation such as layoffs discharge VRS and rightsizing is called: Non
voluntary separation
The job specification focuses on all these aspects of a job except: place of work
Stages of career development include organizational entry early career mid career late career and: retirement
In the organisation moving employees from job to job to add variety and reduce boredom is called: Job
rotation
To provide a valid and reliable assessment of cost and value of people which will support management and
investors to make decisions is called the concept of: HR Accounting
What mechanism in the career planning process is designed to align the organizations and individuals
expectations of the individuals role and career prospects within the organization : Career counselling
which one type of organization nurtures personal growth and development and generally does very well in
their core competency domain: Academy which one is not an option available under restructuring
strategy: Solvency strategy
Role of participative management through formation of work committee Joint Management Council was
emphasised in which phase of Indian Industrial Relations: First Phase
The external factors which influencing the recruitments are: All

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The first stage of career planning is: Exploration
Which out of the following is not a prime activity under performance management system: training and
development of employees
Questions limited to hypothetical situations Evaluation is based on the solution and approach of the applicant
is: Behavioural interview which of the following is not the big five personality traits: Introversion
Which is the most critical resource out of the following for gaining competitive advantage and organisations
success: Human Resource
The MPDQ is stands for: Management Position Description Questionnaire
A typical individual progresses through four career stages. Which one of the following is establishment stage:
Second stage
The factors which effects the job design are: Both
According to HR Compass, which out of the following is not an example of functional technical competency:
Business knowledge
Which one is an advantage of external recruiting: Brings in new ideas new perspectives and new ways of
doing things
Psychomotor ability test measures: Physical abilities
An Organisation is likely to augment its labour force to replace those individuals who leave the organisation for
various reasons Alternatively the organisation might implement programs that help to reduce turn over. Such
a business Is likely to follow a strategy of: Stability
A sound appraisal system should comply with all except: Closed Communication
Which one of the following is not an example of perquisites: Accidental benefits
According to which approach entire organization is viewed as a harmonious system where management
workers and other work towards the same organizational objective and share same interests: Unitary
Perspective
Which adaption model of business strategy is best used when the situation is highly stable with low
uncertainty: Defender
Contextual performance refers to all these following tasks except: Unwilling to stay late at work to meet dead
lines which one of the following is the final step in effective career planning: Career counselling
Self motivated and result oriented individuals with sound knowledge of combine cycle gas turbine power plant
operations and practical experience of mechanical electrical and I&C maintenance of plant This section of job
advertisement represents which of the given term: Job Specification
Which planning includes training programmes and series of job assignments leading to top positions:
Managerial succession planning
Which method can be used for job evaluation: All
A preview which provides complete job related information both positive and negative to the applicants so
that they can make right decisions before taking up jobs: Realistic job preview
In which technique experts never meet face to face a facilitator circulates open ended questions among the
experts and the experts send their opinion to the facilitator: Delphi Technique

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A situation in labour management negotiation whereby management prevents union members from returning
to work is called: Lockouts
Which one of the following is the first stage of development of translational organisation: Domestic
The process of collecting job related information is called: Job Analysis
Structured circumstances are more likely to be an aspect of which cultural dimension: Uncertainty avoidance
In recent years the tendency for many firms has been to move towards becoming flat organisations and the
one aspect not favourable for it is: Increasing bureaucracy
Which one is the advantage of critical incident method of performance appraisal: It allows managers to
provide individual employees with precise examples of behaviours that are believed to be effective Which
one of the following is not a part of employee development strategy: Employee benefits
Which one is not commonly included distinct component of human resource strategy formulation: Quality
assurance strategy
The process of differentiation between applicants in order to identify and hire those with a greater likehood of
success in job is called: Selection
A planned attempt by an organization to facilitate employee learning of job related knowledge skills and
behaviours is known as: training
In the process of performance appraisal rating BARS stands for: Behaviourally Anchored Rating Scales
The forecasting technique of human resource planning: All
An application form is a formal record of an individuals appeal or intention for employment In which of the
following items that usually appear on the application form applicants are required to state their professional
goals Both long term and short term: Personal Information
In the organisation the process of imparting specific skills of employees is called: Training
When international staffing model is typified by an organization using many host country nationals to staff a
variety of positions at many levels: Polycentric
Halo error occurs when: one positive performance characteristics causes to rate all other aspects of
performance positively
Which of the model attempts to hire the best person available for a position regardless of where that
individual comes from: Geocentric staffing model
Which one of the following is not a part of staffing strategy: development
The process of first contact that a company makes with potential employees is called: Recruitment
Which out of the following does not constitute Industrial disputes settlement machinery: District Inspector of
factories
The one great advantage of companies declaring their successor much before hand is: Proper development of
announced successor can be systematically carried out which one of the following is not the retirement
benefits program in India: Flexi time
In the selection process when a candidate is hired expecting success and success results is called: None
Which of the following is not applicable within a defender strategy: focus on external competitiveness
Which of the following favours a defender strategy: There is relatively narrow niche

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Which one cost is really not part of replacement costs model: Succession planning cost
The test designed to analyze the handwriting of an individual to find his her degree of energy element of
balance and control: Graphology test
When a firm maintenance its production facilities within its home country and transfers its products for sale in
foreign countries it is called: Exporting
Which is not a feature of employee empowerment: lack of freedom to make mistakes and failure
An international business model that primarily uses parent country nationals to staff higher level foreign
positions based on the assumption that home office perspective and issues should take precedence over local
perspectives is called as: Ethnocentric staffing model
Which one is the third level of training evaluation in Kirkpatricks model of training evaluation: Behaviour
There are four groups of learning styles in kolbs learning cycle In which one group the unstructured learning
environment is most suitable where trial and error method is preferrable to solve problems: Accomodator
Which one is not applicable to prospector strategy: Extensive training programme
Which one of the following is the third career stage: maintenance
To determine whether HR department will be able to procure the required number of personnel It ensures to
find and measure number of people available from withing and outside an organization: HR Demand forecast
What are the two sources of recruitment: internal and external
The performance method which is used all over the world in which an employees performance is rated by
superiors peers subordinates is called: 360 degree appraisal
Which one of the following is not an advantage of having a compensation strategy of paying above the market
rate: higher labour costs may become instituiased
Which one of the following is not a cognitive ability for effective job performance: strength and stamina
Which one job analysis technique is better suited to classify managerial positions as well as estimate
reasonable compensation for them: Management position description questionnaire
Under which system win win situation gets created for both employees and employers: unitary perspective
The trade union AITUC which was setup in 1920 is called: All India Trade Union Congress
The process of estimating the quantity and quality of people required to meet future needs of the organisation
is called: Demand forecasting
Performance appraisals can contribute to firms competitive advantage by: Improving performance
Work based training programs which involve a combination of on the job training and class room instruction is
called as: Apprenticeship training
The taxonomy of Fleishman job analysis system includes a total of abilities: fifty two
The expansion of number of different tasks performed by an employee in a single job is called: Job
Enlargement
The importance of human behaviour at work got highlighted for the first time and human relations era
emerged as a fallout of: Hawthorne studies
A training in which usually fewer than 12 members in a group with meeting have no agenda held away from
workplace and questions deal with here and now is: Sensitivity training

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Which one is a method of internal recruitment: Job Posting
When a merger or acquisition takes place which one of the following is most critical role of HR managers:
Integrating the two workforces and workplace culture
_____ and _____ are created as a part of Job Analysis: Job Description and Job Specification
Which one statement out of the following is not true: No amount of sophisticated forecasting can predict&.
When an international business adopt for a much heavier use of HCNs from top to bottom throughout the
organisation the model is: polycentric staffing model
HCNs are LEAST likely to work in positions: Management
Organizations operating in advertising agencies semiconductor industries are example of: baseball team
Companies that view their human resource function as a strategic asset should not evaluate HR effectiveness
by investigating: costs as the only factor
A graphical representation of all organizational jobs along with the numbers of employees currently occupying
those jobs and future employment requirement is called: Staffing Table
Organizations that match global resources with global market at a profit are: Global organisation
In social learning theory which one is not necessary condition for effective modelling: learning
Potential questions asked to gauge participants reactions to training might include all of the following except:
why were course objectives provided at
The best way of recruiting is always: variable
Mr Ahmed was working as a computer operator but he was unable to work in MS Excel with the required
speed: Rightsizing
Which one is not correct statement regarding job analysis: it does not indicate the exact tasks to be
performed by the person to be hired
One of the biggest disadvantage of assessment centre technique of selection is: expensive to run
Corporate strategy deals with: determine what business firm will operate
Scanning the internal environment of business helps list out its strengths and weaknesses and that of external
environment helps identify opportunities and threats is called: SWOT
For industrial establishments how many workers to be employed in the preceding months employers are
required to constitute work committee: 100
Which one is not considered as one of the responsibilities of the organization in the performance appraisal: To
have the ratee express a clear, unbiased view of his or her performance
The voluntary organisation of employees or employers formed to promote and protect their interests through
collective action is called: Trade Union
Which one is false for collective bargaining right being granted to: Industrial workers in government
When major key questions are decided in advance but the interviewer is also given the prerogative to ask
follow up questions to probe the interviewees specific answer the type of interview is known as: semi
structured employment interview

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Leaning training development and education sound synonymous to many however theoretically there are
certain differences Which one of the following will apply better when the focus is specially on values attitudes
innovation and outcome accomplishment: Learning
Which analysis of HRP involves studying past rations and forecasting future ratios making some allowances for
changes in the organisation or its method: Ration trend analysis
Critical incident approach focuses on: critical behaviour that distinguishes&.
Psychomotor ability test measures: physical abilities
Workers compensation is: is insurance that covers individuals who suffer a job related illness or accident
Which organisational design is used when unrelated diversification is implemented: holding
Method that involves grouping employees into predefined frequencies of performance rating is: forced
distribution method
When employees recommend successful referrals they the former are paid monetary incentives which are
called: Reward
The practice by which the services of a neutral third party are used in a dispute resolution is called: all of the
above
Employees State Insurance Act was enacted in the year: 1948
The process which is used for objective assessment of an individuals performance against well defined
benchmarks is called: Performance appraisal
Job analysis methods are used for establishing compensation rates are often referred to as: Job evaluation
The decision of downsizing taken by many organisation during 1990s to cut short the staff by means of which
process: All
The role of HR in Traditional HRM following which category: Transformational
Performance Appraisal can be conducted once in the intervals of: All
The specific typical remuneration of an employee comprises of factors: All
360 degree appraisals gather information from: All of these
Job analysis methods used for establishing compensation rates are often referred to as: Job evaluation
A work simulation situation in which the job is performed under a condition that closely simulates the real
work environment is called as: Vestibule Training
Which one of the following is not a function of the HR manager: Development
Which statement is not true out of the following:
which one of the following does not constitute the top management team of an organisation:
popular leader of the union
Relationship between seniority and pay is expressed by: Maturity Curve
CASE STUDY
What is the main problem in the case: Inadequate job analysis

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You are responsible for recruiting the people for infotech ltd which of the following would be most important
goal for you: Providing an honest assessment of this job which of the following statements is correct in
reference to case: All of these
Which of the following would be considered an important organizational goal in recruiting efforts for info tech
ltd: Optimize the size of the pool of qualified applicants
which one of the following does not constitute the top popular leader of the union
management team of an organisation
which one is not the dimension of culture political and legal
relationship between seniority and pay is expressed by maturity cure
which adaption model of business strategy is best used when defender
the situation is highly stable with low uncertainty
a statement containing items such as job title location, job job description
summary and duties etc are called
which one of the following is not an advantage of having a higher labour cost&...
compensation strategy of paying above the market rate?
the role of HR in traditional HRM following which category
the one great advantage of company declaring ther successor proper development of (b)&...
much before hand is
under which international strategy will several companies strategic alliance
agree to cooperate for mutual benefit
a modern method of performance appraisal in which 360 degree
employees receive their performance feedback from their boss
managers have to find ways to empower employees and employees skill often go unused
encourage their participation&
which one is the strategy for competing in the international licensing
environment when a company grants its permission to another
company in a foreign
which one of the business are not doing good business and fortress
almost at the verge of taking turnover strategy
which one factor is instrumental in defeating the very purpose discrimination award based on gender ( C )
of performance appraisal in system in an organisation?
which one is the advantage of critical incident method of it allows managers to... (C)
performance appraisal
the process of estimating the quantity and quality of people demand forecasting
required to meet future needs of the organisation is called
which one is not the dimension of culture political and legal issues

lOMoARcPSD|12576906
mahatma Gandhi was not the proponent of which approach od trusteeship

theoretical perspectives on industrial relations?
strategy identify basic courses of action that each department functional level strategy
much pursue&
which one of the following is not an advantage of having open it may breed jealousy(B)
pay system
one of the biggest disadvantage of assessment centre technique expensive to run
of selection is&.
the south Asian bank has declared&. downsizing
which one career anchor is not true as per schiens career lifestyle ( A)
anchor list
according to Herzberg an enriched job has characteristics all
which strategy is involved when an organization are downsizing retrenchment
number of employees in the hierarchy?
which of the following is true
which one is the rating error which occurs when one positive halo error
trait causes the manager to rate all other traits
recruitment and selection function consist of all these except to monitor the monetary and non monetary
the factors which effects the job design are both
which of the following factors could impact a supervisors

motivation
challenging job assignments constitute which one component of non monetary
the following remunerations?
when was factories act enacted 1948
employee leasing is
role of participative management through formation of work first phase

committee/joint management council was emphasised
which one is not true in respect of nominal group technique do not meet face to face
temporary leaves of absence from an organisation usually&.. sabbatical
the number of career anchors identified by edgen schien&. 8
the required components of building a capable organisation are both
an organisation mission all of these
in this approach a group of candidates take the same test parallel form test
twice&
which term is used for such an arrangement and describes a
situation in which actual equity ownership exists?
job analysis methods used for establishing compensation rates job evaluation
are often referred as
Which one is not true in respect of job enrichment? it is horizontal expansions of jobs ( D )

lOMoARcPSD|12576906
balanced score cards tries to look at organisational performance quality control

holistically from four important&.
the process by which employee transfer routine or peripheral outsourcing
work to another organisation that specializes in that work and
can perform it more efficiently
an international business model that calls for a much heavier polycentric staffing model
use of host country&.......is called as.
through performance appraisal system companies generally succession planning
identifies&...all these activities constitute
which one of these not part of employee development strategy employee benefits
which one cost is not really part of replacement cost model succession planning cost
in the process of selection a test that seeks to predict success graphology
or failure through once handwriting is called
which is the method used in management development on the job, off the job, both, none
programme
which of the following is not an approach used by organization employee development
to try to lower labour cost?
which one not a dimension of &..............differences in 53 certainty avoidance
countries
which one of the following term is used to identify the physical job specification
and mental skill, required to perform by an individual within a
particular position in an organization
which mechanism is typically used to access the organizations need analysis
job related needs and capabilities of its current workforce?
an auto mechanic undergoes job when he switches from only job enlargement
changing oil to changing grease&..fluid becomes
large organization is an EEO&....performed as part of the plan job recruitment ( C )
which one of the following is not part of the prerequisites? accidental benefits
_________are investments people make in&....additional human capital investments
education or training?
organization doing well in core competencies having highly academy
specialised and firm specific knowledge employees are
the key investment in strategic HRM are capital and people
payment of quantity act was enacted in the year__________ 1972
which one is the example of external recruiting? bring in new ideas, new perspective
a national hotel chain established a new plan that describes&... executive succession
This is called
which job evaluation method identifies a job various&..........is point system
willing to provide compensation?
which one of the following is not an actor in systems approach worker
in&...
which out of the following is not an essential approach to use all possible tools and techniques for keeping the work
improve productivity and quality?

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which of the following is true? assessment all are correct

centre/assessment/after recording
the importance of human behaviour &.........emerged as a fall Hawthorne studies.
out of
which one of the following is a method or technique to reduce outsourcing
labour cost?
in an incentive pay plan worker pay in defined by performance
the forecasting technique of human resource planning is Delphi Technique
under which theoretical perspectives on industrial relations win unitary perspective
win situation gets created for both employees and hence, trade
unions are perceived as redundant
a typical individual progresses through four stages which one of second stage
the following is establishment stage
the number of broad themes of occupational interest and skills seven
in the Campbell interest and skill survey are..
which out of the following is not a prime activity under training and development
performance management system
which statement is true as per the amendment of the year 2001 one third of the union office bearers
regarding outsiders leading the trade union
which one is not necessary for career planning of employees? to block avenues ( C )
when applicants who are predicted to be successful and hired false negative type 1/ false negative type 2/ false positive
out but ultimately who fail, are called as type1/falls positive type 2
contextual performance refers to all these following task except unwilling to stay late at work
HRM aims at optimum utilisation of human resources
which one of the following made it clear exactly how the collapse of Japanese market/ the financial crisis and
independent global economies really are downturns/various crisis in eurozone/all these
which of the following emerged when individuals realised the trade unions
thought they could gain by joining together to negotiate with
employees?
which one is not a step in the selection process? carry out induction, orientation , socialising
which is not a feature of employee empowerment? lack of freedom to make mistakes..
which one of the following is not a competitive strategy ? analyser
the expansion of number of different tasks performed by an job enlargement
employee in job is called
the downsizing done by many companies results to the ..in the
job for existing employees which leads to what kind of
enrichment in the job market
the method of resolving industrial disputes are both
strategy involves the actions taken by firms to better operate in business
a relevant industry or market.
which one statement is not true in respect of job families? Is a group of position that work in same functional
occupation and have related knowledge and background
(knowledge skills abilities)
which statement is not true out of the following cultural benefits

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to determine whether HR department will be able to procure hr demand forecast

required number of personnel. It ensures
which one is not true in respect of job enlargement it is vertical expansion
environmental uncertainty in HRM involves the factors all
which one of the following is not a level of strategy? Tactical/functional/corporate/business
Tactical/functional/corporate/business
the external factors which influencing the recruitments are labour market (influence -political, legal, economic,
sociocultural, technological)
which of the following is true works committee are generally set up
which of the following is not applicable within a defender focus on external competitiveness
the job specification focuses on all these aspects of a job kra/place of work/general education
requirement/psychological characteristics
the ability to adjust in different cultural environment is known none of the above
as
which one is an advantage of external recruiting bring in new ideas, new perspective

HRMC003
Q.1 HCNs are LEAST likely to work in ___ positions.

Ans. Management
Q.2 During the 1950s and 1960s, all of the following developed within the field of human resource
management EXCEPT:
Ans. The human resource management function was recognized as being critically important to
organizational success
Q.3 John prefers to work by himself on projects and avoids group work that requires him to monitor the
actions of others. He would score highly on the dimension of Hofstede's model of culture.
Ans. Individualism
Q.4 laborer who is responsible for landscaping a local golf course likely receives
Ans. a wage
Q.5 which of the following would NOT be considered an advantage of internal recruiting?
Ans. It provides a strong force for cultural change
Q.6 which of the following factors could impact a supervisor's motivation, rather than ability, to provide
a meaningful performance appraisal?
Ans. Favoritism toward specific workers
Q.7 The first step in job analysis involves Answer Selected

Ans. determining information needs.
Q.8 A __ can often facilitate the forecasting of the supply of human resources.
Ans. human resource information system
Q.9 Organizations are MOST likely to be able to pay below-market compensation rates in an area with
Ans. high unemployment
Q.10 which method of performance appraisal involves grouping employees into frequencies of
performance evaluations?
Ans. Forced distribution
Q.11 when an organization attempts to forecast the supply of and demand for human resource this call
Ans. Human resources planning
Q.12 Susan was offered a promotion that requires relocating. Her husband and children are happy in the
current location. Susan is stressed about the career management issue of
Ans. work family balance.
Q.13 When a company hires host-country nationals to staff foreign locations in underdeveloped
countries, it must often
Ans. Provide extensive training and development
Q.14 involves the set of expectations about the exchange that occur between employees and employers
Ans. Psychological contact
Q.15 which selection criteria more directly relate to specific qualifications and capabilities of an
individual to perform a specific job?
Ans. Skills and abilities
Q.16 The process of dealing with individuals in a company who are represented by a union is called:
Ans. labor relations.
Q.17 what should be considered the ultimate goal of performance appraisal?

Ans. To be able to improve performance on the job
Q.18 which of the following would be considered a DISADVANTAGE of the use of above-market
compensation?
Ans. It may encourage voluntary turnover.
Q.19 when being interviewed during the gathering of job analysis data, which type of individual may
provide exaggerated information about a job's complexity or importance?
Ans. The job incumbent
Q.20 Jorge, a supervisor for a large luxury hotel, compared his salary to other supervisors in the same
organization. He found that his base pay was about 25 percent less than other individuals in similar
supervisory jobs. Jorge is experiencing
Ans. internal inequity
Q.21 which of the following is NOT a true statement regarding the individual perspectives on careers?
Ans. Individuals can rely on their employer to manage their
Q.22 which of the following is NOT correct regarding job analysis?

Ans. It results from the design of recruitment and selection procedures for new employees.
Q.23 which of the following statements BEST describes the link between job analysis and human
resource planning?
Ans. Job analysis helps human resource planners understand exactly what kinds of work must be
performed within the organization in the future
Q.24 when an organization attempts to forecast the supply of and demand for human resources, this is
called
Ans. human resource planning.
Q.25 who generally share responsibility for conducting a job analysis?

Ans. The line manager, the human resource department, and the job analyst
Q.26 A small management-consulting firm experiences a tremendous boost in business in one year and
must hire many new professional employees to provide services to its new customers. This business is
likely following a ____ strategy.
Ans. Growth
Q.27 when an individual seeks additional training and education to improve her or his ability to find
work, this is called:
Ans. Human Capital Investment
Q.28 A ____ provides an overview of the duties and tasks required to effectively perform a particular job
or line of work.
Ans. job description
Q.29 Organization try to develop job ____ when planning for human resources, which are groups of jobs
that are similar.
Ans. Families
Q.30 Judd is a human resource manager responsible for creating a pool of qualified applicants from
which his employer can choose. Judd is involved in human resource
Ans. recruiting
Q.31 what is probably the MOST common method organizations use for internal recruiting?
Ans. Job posting
Q.32 A truck driving certification is an example of which of the following basic selection criteria?
Ans. Education
Q.33 ____ enable recruiting to utilize both internal and external perspectives.
Ans. Internships
Q.34 The number years spent working in a profession is an example of which of the following basic
selection criteria?
Ans. Experience
Q.35 refers to all of the pay and benefits provided to employees for the completion of work.
Ans. Total compensation
Q.36 which mandated type of insurance covers individuals who suffer a job-related illness or accident?
Ans. Workers' compensation
Q.37 Organization try to develop job ____ when planning for human resources, which are groups of jobs
that are similar.
Ans. families
Q.38 which of the following statements BEST describes the link between job analysis and human
resource planning?
Ans. Job analysis helps human resource planners understand exactly what kinds of work must be
performed within the organization in the future.
Q.39 which of the following is true of the Civil Rights Act of 1964?
Ans. It required firms to fully understand the legal context in which they functioned.
Q.40 which of the following departments was usually thought of as a staff function?
Ans. Human resource
Q.41 which of the following bodies created the Human Resource Certification Institute?
Ans. The Society for Human Resource Management
Q.42 which of the following would be a measure of competency of an employee?

Ans. Decisiveness
Q.43 The type of error that involves giving low ratings to all employees by using unrealistically high
standards is called
Ans. severity
Q.44 which of the following would typically be considered a staff, rather than a line, manager?
Ans. Human resource manager
Q.45 which of the following would be considered an advantage of external recruiting?

Ans. It can enhance organizational vitality and innovation.
Q.46 Repatriation occurs when a (n)

Ans. Company sends a manager to a second foreign assignment.
Q.47 The third step in job analysis involves

Ans. determining who is responsible for collecting data.
Q.48 when an individual seeks additional training and education to improve her or his ability to find
work, this is called:
Ans. human capital investment.
Q.49 __ refers to all of the pay and benefits provided to employees for the completion of work.
Ans. Total compensation
Q.50 which of the following would NOT be considered an advantage of internal recruiting?
Ans. It provides a strong force for cultural change.
Q. 51 John prefers to work by himself on projects and avoids group work that requires him to monitor
the actions of others. He would score highly on the __ dimension of Hofstede's model of culture.
Ans. individualism
Q.52 which method of performance appraisal involves group employees into frequencies of
performance evaluation
Q.53 Information used to assess external equity is likely collected with

Ans. pay surveys.
Q.54__ enable recruiters to utilize both internal and external perspectives.

Ans. Internships
Q.55 When is pay compression MOST likely to develop?

Ans. When the market rate for starting salaries increases faster than organizations can give raises to
existing employees
Q.56 which selection criteria more directly relate to specific qualifications and capabilities of an
individual to perform a specific job?
Ans. Skills and abilities
Ans. Individuals can rely on their employer to manage their careers
Q.58 which of the following would be included in a job description for a computer programmer?
Ans. Writing programs to run network processes on the mainframe
Q.59 which of the following is NOT one of the four basic goals of the human resource management
function as discussed in the text?
Ans. helping the ______ economy global
Q.60 if an organization wants to assess whether an applicant can actually perform a particular job, which
selection technique would BEST provide this assessment?
Ans. Work simulation
Q.61 Under a geocentric staffing model,

Ans. the organization seeks to hire the best person available for a position regardless of where the
individual comes from.
Q.62 Jorge, a supervisor for a large luxury hotel, compared his salary to other supervisors in the same
organization. He found that his base pay was about 25 percent less than other individuals in similar
supervisory jobs. Jorge is experiencing
Ans. internal inequity.
Q.63 A involves the set of expectations about the exchanges that occur between employees and employers
Ans. Psychological contract
Q.64 which of the following would be considered an important organizational goal in recruiting efforts
Ans. Optimize the size of the pool of qualified applicants
Q.65 is the process by which managers and union representatives negotiate the terms and conditions of
employment
Ans. Collective bargaining
Q.66 which of the following is an accurate statement

Ans. Job specifications indicate the knowledge and Skills needed to perform work Job descriptions focus on the
Indi
Q.67 which of the following factors could impact a supervisor’s motivation, rather than ability. To provide a
meaningful performance appraisal?
Q.68 A provides an overview of the duties and tasks required to effectively perform a particular job or line of
work.
Ans. job description
Q.69 which career stage may involves individuals' analysis of their own competencies and skills.
Ans. Individual assessment
Q.70 what is the general method used to determine the relative value are worth of jobs to an organization?
Ans. Job evaluation
Q.71 improving quality productivity

Ans. always increases
Q.72 Siemens has a complex matrix organization structure. Managers who have been with the company for years
and built relationships are the most effective. Someone with a cultural dimension of is more likely to experience
success there.
Ans. Feminity
Q.73 a program that allows employees to select the benefits they want is called a (n)
Ans. cafeteria-style benefits plan
Q.74 what mechanism in the career planning process is designed to align the organization's and individual's
expectations of the individual's role and career prospects within the organization?
Ans. Career counseling
Q.75 the second step in the selection process is to

Ans. evaluate the qualifications of each applicant.
Q.76 In the 1930s and 1940s, Units within a company that dealt with employees' behavioral challenges and issues
were called
Ans. personnel departments.
Q.77 Andy, a regional manager for an office supply retail company, must formally evaluate each one of his
immediate employees every year. This process is known as
Ans. performance appraisal.
Q.78 which of the following was NOT given as a reason for the importance of performance appraisal?
Ans. It plays a large role in allocation of profit-sharing rewards to employees.
Q.79 which of the following is one of the different terms for performance appraisal?
Ans. all of these are different terms for performance appraisal
Q.80 what should be considered the ultimate goal of performance appraisal?

Ans. To be able to improve performance on the job
Q.81 which of the following is NOT considered one of the responsibilities of the organization in the performance
appraisal process?
Ans. To have the rate express a clear, unbiased view of his or her performance
Q.82 The role of the rater in the performance appraisal process includes all of the following EXCEPT
Ans. requiring the rate to gain an understanding of how his or her behavior affects performance.
Q.83 which of the following factors could impact a supervisor's motivation, rather than ability, to provide a
meaningful performance appraisal?
Q.84 __ are the most frequently utilized source of information in the appraisal process.
Ans. Supervisors
Q.85 360-degree feedback utilizes information collected from
Ans. a. customers. B. employees. C. supervisors. D. subordinates. E. all of these.
Q.86 a __ method of performance appraisal involves directly assessing each employee next to other employees.
Ans. paired comparison
Q.87 which method of performance appraisal involves grouping employees into frequencies of performance
evaluations?
Q.88 Supervisor Katy is establishing a list of the best to worst performers in the department. Which performance
appraisal method is Katy utilizing?
Ans. Simple ranking
Q.89 which of the following is NOT a potential problem associated with the use of graphic rating scales in the
performance appraisal process?
Ans. The number of included performance dimensions must be restricted to a few
Q.90 which type of performance appraisal rating method focuses on particularly good or bad performance?
Ans. Critical incident method
Q.91 which type of performance appraisal rating method is particularly reliable because examples of performance
are provided in the categories of evaluation?
Ans. Behaviorally Anchored Rating Scales (BARS)
Q.92 The performance appraisal of a restaurant includes sections that require employees and managers to develop
goals for the next rating period. This restaurant is apparently using which performance appraisal method?
Ans. Management by Objective (MBO)
Q.93 The following item appears on a student evaluation form, to assess a student's preparation outside of class.
What type of performance appraisal is represented by this example?
Ans. Behaviorally Anchored Rating Scales (BARS)
Q.94 At Lorenzo's workplace, the performance appraisal process includes measurements of organizational
citizenship behaviors, such as volunteering for unpleasant tasks and helping new employees socialize into the work
team. Lorenzo's employer is
Ans. rating contextual performance.
Q.95 when a rater compares people against one another instead of using a set standard, which type of error is the
rater exhibiting?
Ans. Projection
Q.96 when a rater tends to use only one part of a rating scale, this is known as
Ans. distributional error.
Q.97 which career stage may involve individuals' viewing work as less important and non-work activities as more
important?
Ans. Disengagement
Q.98 All of the following would place limitations on the effectiveness of career planning EXCEPT
Ans. the organization has little flexibility in altering the career paths it predicts for its employees over time
Ans. Individuals can rely on their employer to manage their careers.
Q.100 which career stage may involves individuals' analysis of their own competences and skills.
Q.101 what is the first step in the career planning process?

Q.102 The type of error that involves giving low ratings to all employees by using unrealistically high standards is
called:
Ans. severity
Q.103 The type of error that involves giving average ratings to all employees is called:
Ans. central tendency
Q.104 the type of error that involves giving low ratings to an employee based on one performance dimension is
called:
Ans. horns error
Q.105 Andy, a regional manager for an office supply retail company, must formally evaluate each one of his
immediate employees every year. This process is known as
Ans. performance appraisal.
Q.106 which of the following was NOT given as a reason for the importance of performance appraisal?
Ans. It plays a large role in allocation of profit-sharing rewards to employees.
Q.107 which of the following would be considered an important organizational goal in recruiting efforts?
Ans. Optimize the size of the pool of qualified applicants.
Q.108 Judd is a human resource manager responsible for creating a pool of qualified applicants from which his
employer can choose. Judd is involved in human resource
Ans. recruiting.
Q.109 Kraft Foods, which makes and distributes grocery products, uses online recruiting for sales personnel. On its
website, Kraft says, "A Sales Representative distributes, sells, and promotes Kraft products. You are the primary
link with retail customers and consumers. You execute company promotions, meet inventory needs, and monitor
the competition within your region. Most of your time is spent problem solving with your customer to create a
win-win solution." Which of the following goals of recruiting is Kraft trying to meet with this statement?
Ans. providing an honest assessment of the job
Q.110 the second step in the selection process is to

Ans. evaluate the qualifications of each applicant.
Q.111 Alan frequently attends professional presentations and training seminars at his work location. At one of
these presentations, it was announced that a new supervisory position in Alan's department was about to be
created and that there would be a formal external search. Which recruiting method was used?
Ans. Word of mouth
Q. 112 at which step in the selection process is information gathered about the candidates?
Ans. Step one
Q.113 In Spring 2003, the Seattle Mariners baseball team hired hitter Raul Ibanez. Which type of employment test
would be most likely to establish Ibanez's qualifications for this position?
Ans. A psychomotor ability test
Q.114 Kraft Foods, which makes and distributes grocery products, uses online recruiting for sales personnel. On its
website, Kraft says, "A Sales Representative distributes, sells, and promotes Kraft products. You are the primary
link with retail customers and consumers. You execute company promotions, meet inventory needs, and monitor
the competition within your region. Most of your time is spent problem solving with your customer to create a
win-win solution." Which of the following goals of recruiting is Kraft trying to meet with this statement?
Ans. providing an honest assessment of the job
Q.115 if an organization wants to assess whether an applicant can actually perform a particular job, which
selection technique would BEST provide this assessment?
Ans. Work simulation
Q.116 Bob has worked for a local hotel for nearly three years and is interested in advancing his career in the
organization. He notices one day on the bulletin board that a promotion opportunity in his work group is available,
so he decides to apply for the position. What type of recruiting method was used
Ans. Job posting
Q.117 which of the following external recruiting techniques is MOST associated with the goal of finding jobs for
unemployed individuals?
Ans. Public employment agencies
Q.118 which external recruitment technique is typically targeted toward higher-level positions
Ans. Public employment ages
Q.119 a realistic job preview is

Ans. a description of the actual nature of a job and its working conditions.
Q.120 which internal staffing model involves staffing high-level foreign jobs with parent-country nationals?
Ans. None of these (Ethnocentric)
Q.121 what aspect of international business do NAFTA and the EU represent?

Ans. Economic communities
Q.122 What is the term used when a company lets a foreign firm make and/or distribute its product in a local
market?
Ans. Licensing
Q.123 under which two approaches to international business will the human resource function be LEAST affected?
Ans. Exporting and licensing
Q.124 Under which international strategy will several companies agree to cooperate for mutual benefit?
Ans. Strategic alliance
Q.125 Local issues that must be dealt with by firms conducting business in foreign markets include all of the
following EXCEPT
Ans. Human resource technology
Q.126 locating a facility in a relatively underdeveloped area will impact all of the following human resource
activities EXCEPT
Ans. Production design
Q.127 which of the following is an accurate statement about labor unions outside the United States?
Ans. Foreign labor unions are more likely to be involved in political and social issues.
Q.128 a national hotel chain established a plan that describes how top managers will be promoted throughout the
organization over time. This is called
Ans. executive succession.
Q.129 which job analysis technique consists of requiring subject matter experts to develop a comprehensive
description of work?
Ans. Narrative job analysis
Q.130 what is involved in the Fleischman job analysis system of conducting work assessments?
Ans. A taxonomy of fifty-two abilities that effectively captures variations in job performance, which are rated by
job incumbents
Q.131 what is involved in the task analysis inventory method?

Ans. SMEs generating a list of tasks, and job incumbents evaluating each task on several dimensions
Q.132 Anju looks at a job analysis that reports scores on various items, organized into areas called "Information
inputs," "Mental processes," "Relationships with other people," and so on. The scales tell how frequently those
areas are used in the job, how important they are to the job, and other measures. Anju is looking at a job analysis
that was based on
Ans. a position analysis questionnaire.
Q.133 The prevailing wage rate for a given job in a given labor market is called the
Ans. market wage rate
Q.134 A computerized job classification system that is a major source of job information is called the:
Ans. O*NET
Q.135 John, a job analyst, was asked to prepare an analysis of the KSAs necessary to be a waiter at a local
restaurant. Which of the following would NOT appear in his analysis?
Ans. The waiter will have a comprehensive health coverage plan.
Q.136 When Hank needed to write a job analysis for a court reporter, he used the O*NET online database. One
section of the information stated, "Court reporters ask speakers to clarify statements, file a legible transcript of
records, verify accurate transcripts, and record depositions." This information is part of the job's
Ans. tasks.
Q.137 which of the following would be included in a job specification for an administrative assistant?
Ans. Ability to take dictation in shorthand
Q.138 On the FBI's employment Page, you read: "To qualify as an FBI Special Agent, you must be a U.S. citizen, at
least 23 and not more than 37 years old, have vision not worse than 20/40, pass a color vision and hearing test,
have a valid driver's license, be in excellent physical condition, and possess a four-year college degree." What are
you reading?
Ans. A job specification
Q.139 Organization try to develop job __ when planning for human resources, which are groups of jobs that are
similar.
Ans. families
Q.140 The __ approach to job analysis requires the specification of effective and ineffective performance.
Ans. critical incidents
Q.141 which of the following is NOT a common legal issue in job analysis and design?
Ans. The failure to perform a job analysis
Q.142 The percentage of individuals looking for and available for work who are not currently employed is called
Ans. Rate of unemployment
Q.143 Ruth has been put in charge of assessing her firm's training and development needs. Which activity would
NOT be a part of Ruth's job?
Ans. Choosing to conduct training in-house or through outsourcing
Q.144 which of the following would NOT be considered a traditional development activity?
Ans. teaching managers how to use a new management information system being implemented
Q.145 what is the MOST common form of work-based training?

Ans. On-the job training
Q.146 which of the following is NOT a requirement being a successful human resource manager
Ans. human resource management degree
Q.147 in describing the preparation done by individuals who desire to become a professional plumber, one
website says, "It is 90% on-the-job and 10% classroom training." What type of program is this website described
Ans. Apprenticeship training
Q.148 which training method involves performing a job in a situation closely simulating the actual work
environment?
Ans. Vestibule training
Q.149 at Ernst & Young professional services firm, accountants undergo hundreds of hours of training. One form of
training is material that is presented online as part of a virtual "booklet" with self-assessments conducted by the
trainee at his or her own pace. This type of training is called
Ans. programmed instruction.
Q.150 The Hu Dong Zheng Hua Shipbuilding Group of Shanghai offers its line workers courses tailored to specific
job skills. Hu Dong Zheng Hua is offering
Ans. training.
Q.151 which mechanism is typically used to assess the organization's job-related needs and the capabilities of its
current workforce?
Ans. Needs analysis
Q.152 Needs analysis information may be effectively gathered from all of the following sources EXCEPT
Ans. availability of outsourced training programs.
Q.153 Future kids is a Los Angeles-based educational technology firm that provides professional development
training for teachers. What is a benefit that Future kids' clients are likely to experience?
Ans. Professional trainers are skilled and highly qualified, providing a high-quality product.
Q.154 on Monday, Tonoi reviews and files patient charts. On Tuesday, he collects lab specimens from patients. On
Wednesday, he enters lab results into the computer. On Thursday, he collects specimens again. On Friday, he
completes insurance paperwork. Tonio's employer is using job
jay Ans. rotation.
Q.155 Eugenie used to sew pockets on shirts. Now, she sews an entire shirt. Eugenie's employer is increasing the
__ of her job.
Ans. task identity
Q.156 Atlas Paper of Miami, Florida, makes paper products from 100% recycled scrap. One set of workers at Atlas
has the full-time job of sorting scrap as it enters the facility. If the scrap is not sorted correctly, workers find out
right away, when the manufacturing process creates defective paper. The job of scrap sorter apparently has high
levels of
Ans. feedback.
Q.157 what is the work schedule plan that involves employees working a forty-hour, five-day week but with some
employee control over starting and ending times for work each day?
Ans. Flexible work hour program
Q.158 In a flexible work hour program, what is the term for the time of day when every employee must be at
work?
Ans. Core time
Q.159 under which circumstances would flexible work hour programs be less feasible for an organization?
Ans. When the organization relies heavily on the use of teams
Q.160 which of the following is NOT an issue surrounding the use of telecommuting?
Ans. Communication among employees is easier to facilitate.
Q.161 what is the MOST general form of a merit-pay plan?

Ans. Annual salary increases
Q.162 For a merit-pay plan to be effective, which of the following is necessary?

Ans. The organization must have valid and reliable measures of what merit entails.
Q.163 under which type of incentive compensation system does the organization pay an employee a certain
amount of money for each unit of output he or she produces?
Ans. Piece rate
Q.164 which of the following is NOT an incentive pay system?

Ans. Lucent pays engineers with Master's degrees more than engineers with Bachelor's degrees.
Q.165 Under a commission incentive system, which is the basis for individuals' compensation?
Ans. Sales volume
Q.166 Under her employer's incentive pay system, Vicky's team sells the most real estate and wins a trip to Hawaii.
Which is one negative consequence for Vicky and her team?
Ans. The incentive does not become part of their base compensation.
Q.167 which of the following would NOT be a method of improving the performance feedback process?
Ans. Have the manager avoid talking about the future in formal feedback sessions.
Q.168 The __ approach is an alternative to job specialization that considers the work conditions and employee
desires.
Ans. Job characteristics
Q.169__ provide(s) an employee more control over his or her work situation.
Ans. Job enrichment
Q.170 how many core dimensions does the job characteristics model contain?
Ans. 5
Q.171 Managers at a computer parts store decide to have their employees report to work four days a week for
longer hours so that full-time persons have three days off a week instead of two. This situation is called
Ans. compressed workweek
Q.172 the owner of a hardware store decides to pay his employees partly based on their ability to sell parts to
industrial buyers who patronize the business. This situation is called:
Ans. Commissions
Q.173 John Welk is the human resource manager for Ergo-Tot, a manufacturer of ergonomically designed baby
strollers. Ergo-Tot is considered a small company, employing just fifty people. Located in California, Ergo-Tot is
rapidly expanding, due to an increased demand by new parents for ergonomically correct strollers for their babies.
Ergo-Tot's manufacturing process involves the use of very new, very complex patented machinery that is exclusive
to the company. The training of manufacturing employees to effectively operate this machinery is very important
to Ergo-Tot.
The company has just invested a large amount of capital in several new machines to support this demand growth.
Therefore, Mr. Welk has a limited training budget available to train machine operators on the new machinery. He
is in the process of assessing the capabilities of Ergo-Tot's existing employees as well as the changes in job-related
needs resulting from the implementation of the new machinery. Mr. Welk needs his machine operators to be up to
speed as quickly as possible. He also wants to build employee motivation with the work environment by moving
his employees through several different jobs over time and by giving them more control over the work being
performed. Refer to Scenario 14.1. Mr. Welk is analyzing the strengths and weaknesses, skill levels, and motivation
of his current machine operators. What is Mr. Welk doing?
Ans. Workforce analysis
to Ergo-Tot.
performed. Refer to Scenario 14.1. Who would likely be the BEST choice for conducting the training program?
Ans. An in-house trainer
to Ergo-Tot.
performed. Refer to Scenario 14.1. Which training method would likely be the BEST choice, given Mr. Welk's
constraints?
Ans. On-the-job training
to Ergo-Tot.
performed. Refer to Scenario 14.1. When Mr. Welk moves his employees around into different jobs, this is called:
Ans. job rotation
to Ergo-Tot.
performed. Refer to Scenario 14.1. When Mr. Welk affords his staff more control over their work, this is called:
Ans. Job enrichment
Sr. No Question Answer
which one of the following is not a dispute Labour commission
1 settlement machinery
The process of negotiating the terms of Collective Bargaining
employment between employer and
2 group of workers.
Which one of the following does not Popular Union leader
constitute the top management team of
3 the organization
which one is not the dimension of culture Political and legal issues
4
The process which is used for objective Performance apprailsal
assessment of an individual's performance
against well-defined benchmarks is called
5
The Decision of downsizing taken by many ALL
organization during 1990 to cut short
6
Relationship Between seniority and Pay is Maturity Cure
7 expressed as
A training in which usually fewer than 12 Sensitive Training
member in a group with meeting have no
8 agenda
Which adaption model of business Defender
strategy is best used when the situation is
9 highly stable with low uncertainty
A statement containing items such as job Job Discription
10 title, location, job summary
Which one of the following is not an High Labour cost
11 advantage of having a compensation
The One great advantage of companies proper development
12 declaring the successor before hand is
Under which international strategy will Stattigic alliance
several companies agree to cooperate for
13 multi brand
A modern method of performance 360 Degrre
appraisal in which employees receive their
performance feedback from their boss and
colleagues , customer etc
14
https://www.coursehero.com/file/144248422/HRMC003-EXAMpdf/
which one is the strategy for competing in Licensing
the international environment when a
company grants its permission to another
company in a foreign
15
Which one type of organization are not fortress
doing good business and almost at the
16 verge of the taking turn over strategies
which one factor is instrumental in Discriminatory Awoards based on
defeating the very purpose of gender
17 performance appraisal in an organization
Which one is the advantage of critical it Allows managers ©
incident method of performance appraisal
18
Managers have to find ways to empower Employees skills often goes unused
employees and encourage their
19 participation and involvement
Mahatma Gandhi was the proponent of Trusteeship
which approach theoretical perspective on
20 industrial relations
Strategy identify basic course of action Fumctional level stratigy
that each department must pursue in
21 order to help
which one of the following is not an It May Breed
22 advantage of having open pay system
One of the biggest disadvantage of Expensive to Run
Assessment Centre technique of selection
23 is
The South Asian bank has declared a Downsizing
voluntary retirement scheme for its
24 employees
Which one career anchor is not true as per Life style
25 schein's career anchor list
According to Herzberg, an enriched job
26 has characteristics
which strategy is involved when an Retrenchmen
27 organization are downsizing
Which one is the rating error which occurs HALO
when one positive trait causes the
manager to rate all other traits positively
28
Recruitment and selection function consist To Monitor the monetory and non
29 of all these except Monetory
The factor which effects the job design are Both
30
Challenging Job assignments constitute Non menetory
which one component of the following
31 remunerations
32 when was factories Act enacted 1948
Role of participative management was First Pahse
emphasized in which phase of industrial
33 Relation
which one is not true in respect of nominal Do not meet face to face
34 group technique
Temporary leaves of absence from an Sabbatical
35 organization , usually at a reduced
The Number of career anchors as 8
36 identified by edgar schein are
The Required Components of buidling Both
37 organization are
38 An Organization Mission All of
In this approach a group of candidates Parallel from test
take the same test twice with a gap of 2 to
39 3 weeks
Which one job analysis technique is better MPDQ
suited to classify compensation for them
40
Job analysis methods used for establishing Job evaluation
compensation rates often referred to as
41
Which one is not true is respect of job Horizontal expansion
42 enrichment
Balanced Score card tries to look at Quality control
organizational performance holistically
from four important perspective. Which
one is not the correct perspective out of
the following
43
The process by which employees transfer Outsourcing
routine or peripheral work to another
44 organization
An international Business model that calls Polycentric
for a much heavier use of host country
45 nationals
Through Performance appraisal system Succession Planning
companies generally identify who are the
46 key performers coaching , mentoring
which one of the following is not part of Employee Benefits
47 employee development strategy
Which one cost is really not part of Succession Planning cost
48 replacement cost model
In the process of selection a test that Graphology
seeks to predict success or failure through
49 one's handwriting is called
Which of the following is not an approach Employee development
used by organization to try to lower labor
50 costs
which one is not a dimension of Geert certainty avoidance
Hofstede(Ducth Scholar) study of cultural
51 difference in 53 countries
Which of the following term is used to specification
identify the physical & mental skills,
52 required to perform
Which mechanism is typically used to Need and analysis
assess the organization's job related needs
53 and capabilities of its
Large Organization is an EEO employer Job requirement©
54 with an
Which one of the following is not an Accidental Benefits
55 example of perquisites
56 Which one of the following is true All
The Importance of human behavior at Hawthrone
work got for the first time and human
57 relations
There are four groups of learning styles in Outsourcing
Kolb’s learning cycle. In which one group
58
In an incentive pay plan , worker pay is Performance
59 determined by
The forecasting technique of Human DELPHI
60 Resource planning
Under which theoretical perspectives on Unitaryperspactive
industrial relationship win-win situation
61 gets created for both
A typical individual progresses through third stage
four career stages. Which one of the
62 following is establishment stage
The Number of broad themes of 7
occupational interests and skills in the
63 Campbell
Which out of the following is not a prime Training and development
activity under performance management
64 system
Which statement is true as per the one third of the unio office brearers
amendment of the year 2001 regarding
65 outsiders leading the trade union
The Type of separation in any organization Downward
such as layoff, discharge, VRS
66
67 The Key investments is stragic HRM are Capital and people
Which one is not necessary for career To block avenues
68 planning of employees
Manger Has delegated authority to Genral Manager
production Manager for achieving
69 budgeted production, who is responsible
when applicants who are predicted to be False positive type 1
successful and hired out but ultimately
70 who fail, are called as
which one of the following is not an It may Breed jealousy
71 advantage of having open pay system
72 Contextual performance refers to Un willing to stay late
73 HRM aims at optimum utilization of Human Resources
Which one is not a step in the selection Carry out induction(b)
74 process
Which is not a failure of employee Lack of freedom
75 empowerment
Which of the following is not a competitive Analyzer strategy
76 strategy
which one of the advantage of critical it Allows managers ©
77 incident method of
How many years of minimum service is 3
78 essential to an
Which one is not true in respect of job Vertical Expansion
79 enlargement
80 IN HRM involves the factor All
which one of the following is not a level of Tactical Level
81 strategy
people make in themselves to increase Human capital
82 their value in the workplace.
83 of Human resource planning All
84 which of the following is true D
which of the following is not applicable focus on external competitive
85 with in a defender strategy
86 focuses on all these aspect of a job Place of work
which one of the following is not an actor worker
87 in systems
which job method identifies a job's various Point system
88
A national hotel chain established a plan Executive Succession
that describes how top mangers will be
89 performed through out the organization
Which one is an advantage of external Brings in new ideas
90 recruiting
91 Payment of gratuity act was 1972
Questions Answers
1 John prefers to work by himself on projects and avoids group work that requires him to monitor the actions of Individualism
others. He would score highly on the ____ dimension of Hofstede's model of culture.
Which of the following would be considered a DISADVANTAGE of the use of above-market It may encourage a sense of entitlement among employees
2 compensation?
3 Which of the following would typically be considered a staff, rather than a line, manager? human resource
What is the general method used to determine the relative value or worth of jobs to an Job evaluation
4 organization?
When a company hires host-country nationals to staff foreign locations in underdeveloped Provide extensive training and development
5 countries, it must often
6 During the 1950s and 1960s, all of the following developed within the field of human the human resource management function was
resource management EXCEPT recognized as being critically important to organizational
success
7 The type of error that involves giving low ratings to all employees by using unrealistically Severity
high standards is called
Which of the following was NOT given as a reason for the importance of performance It plays a large role in allocation of profit-sharing rewards
8 appraisal? to employees.
What should be considered the ultimate goal of performance appraisal? To be able to improve performance on the job
9
What is probably the MOST common method organizations use for internal recruiting? Job posting
10
Which external recruitment technique is typically targeted toward higher-level positions? Headhunters
11
Which is the following is a disadvantage of external recruiting? may hurt motivation

12
When a rater compares people against one another instead of using a set standard, which Projection
13 type of error is the rater exhibiting?
Susan was offered a promotion that requires relocating. Her husband and children are work family balance.
14 happy in the current location. Susan is stressed about the career management issue of
Information used to assess external equity is likely collected with pay surveys.
15
The second step in the selection process is to evaluate the qualifications of eachapplicant.
16
is the process by which managers and union representatives negotiate the terms and Collective bargaining
17 conditions of employment
Repatriation occurs when a(n) Expatriate manager comes home from a foreign
18 assignment
An organizational recruiter tells prospective recruits that her company is active in Signaling organizational values to improve fit
19 environmental affairs. What is the recruiter doing?
If an organization wants to assess whether an applicant can actually perform a particular Work simulation
20 job, which selection technique would BEST provide this assessment?
Early research that determined the importance of individual and group behavior to Hawthorne Studies
21 organizations involved the
Which of the following is a disadvantage of internal recruiting? may foster stagnation

22
enable recruiters to utilize both internal and external perspectives. Internships

23
Which of the following would NOT be considered an advantage of internal recruiting? It provides a strong force for cultural change.
24
Jorge, a supervisor for a large luxury hotel, compared his salary to other supervisors in the internal inequity.
25 same organization. He found that his base pay was about 25 percent less than other
individuals in similar supervisory jobs. Jorge is experiencing
Which of the following is NOT a specific requirement for being a successful human resource degree in human resource management
26 manager?
Organizations are MOST likely to be able to pay below-market compensation rates in an high unemployment.
27 area with
The widespread use of ____ has affected how HR systems are delivered. electronic technology
28
A _____ provide an overview of the duties and tasks required to effectively perform a Job Description
29 particular job or line of work
Which selection criteria more directly relate to specific qualifications and capabilities of an Skills and abilities
30 individual to perform a specific job?
The role of the rater in the performance appraisal process includes all of the following requiring the ratee to gain an understanding of how his or
31 EXCEPT her behavior affects performance.
Siemens has a complex matrix organization structure. Managers who have been with the Femininity
32 company for years and built relationships are the most effective. Someone with a cultural
dimension of _________ is more likely to experience success there.
A___ involves the set of expectations about the exchanges that occur between employees psychological contract
33 and employers
Which job evaluation method identifies a job's various compensable factors for which the Point system
34 organization is willing to provide compensation?
A program that allows employees to select the benefits they want is called a(n) cafeteria-style benefits plan
35
The first step in job analysis involves determining information needs.

36
A laborer who is responsible for landscaping a local golf course likely receive a wage.
37
What mechanism in the career planning process is designed to align the organization's and Career counseling
38 individual's expectations of the individual's role and career prospects within the
organization?
Which of the following would be considered an important organizational goal in recruiting Optimize the size of the pool of qualified applicants.
39 efforts?
A truck driving certification is an example of which of the following basic selection criteria? Education
40
When a rater compares people against one another instead of using a set standard, which Projection
41 type of error is the rater exhibiting?

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1 Under which system win-win situation gets created for both employees and employers unitary perspective

2 HRM aims at optimum utilisation of Human Resources

temporary leaves of absence from an organization usually, usually at a reduced amount of

temporary leaves of absence from an organization usually, usually at a reduced amount of

Hrmc003 exam sem3 - Egmc003

MBA executive (Institute of Management Technology, Ghaziabad)

Studocu is not sponsored or endorsed by any college or university

which of the following statements is correct in reference to

which of the following would be considered an important

what is the main problem in the case Inadequate job analysis

when an organisation has

which of the following is not applicable within a defender

56 the voluntary organisations of employees or employers

55 which process used to determine the relative worth of each

54 which one of the following is not a cognitive ability for

53 the emmigration of trained and talented individuals due to

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All (improving performance, strategy

to block avenues for growth to higher

49 e-HRM (electronic HRM) uses web application technology

46 in performance appraisal which method is used where the

45 through performance appraisal system, companies generally

44 what is another term for 360-degree feedback multi source assessment

43 teaching managers and professionals, the skills neede for

42 which one of the following is not an advantage of having

41 which one of the following is not a part of employee

40 which one out of the following is not an actor in systems

39 in strategic management the strategies are formulated at

Downloaded by Gagan Nagpal (gagannagpal19@gmail.com)

both (staffing the organisation,

36 the number of career anchors as identified by Edgar schein

35 a typical individual progresses through four career stages.

34 which of the following emerged when individuals realise the

32 challenging job assignments constitute which one

31 the taxonomy of fleishman job-analysis system includes a

30 companies that view their human resource function as a

29 the process of negotiating the terms of employment

28 a graphical representation of all organisational jobs along

the process by which one selects

26 employees who are sent by a firm to work in another

Downloaded by Gagan Nagpal (gagannagpal19@gmail.com)

22 interviewers generally prefer ____ , because they believe

19 in social learning theory, which one is not necessary

18 which out of the following does not constitute Industrial

12 job analysis methods used for establishing compensation

10 the number of broad themes of occupational interests and

paid to operating staff on hourly or

Downloaded by Gagan Nagpal (gagannagpal19@gmail.com)

7 which one of the following is not part of staffing strategy? development

31 an organisation is likely to augment its labour force to

44 which one is not applicable to a prospector strategy extensive training programme

46 to provide a valid and reliable assessment of cost and value

lifestyle individuals under this category

57 which strategy involves the actions taken by firms to better

all (supply and demand, unemployment

one positive performance

Downloaded by Gagan Nagpal (gagannagpal19@gmail.com)

ALL (the collapse of the Japanese

16 which adaption model of business strategy is best used when

knowledge skills and abilities

23 role of participative management (through formation of

experimental learning has been viewed by kolb's as four stage

which term is used for such an arrangement and describes a

National hotel chain established a plan that describes out of