Professional Documents
Culture Documents
State Finished
Completed on Saturday, 19 February 2022, 2:00 PM
Time taken 45 mins 1 sec
Grade 11.00 out of 15.00 (73%)
Question 1
Complete
Mark 0.00 out of 0.50
As per the research, on Twitter you may have how many tweets per day?
Select one:
a. 10
b. 2
c. 5
d. 15
Question 2
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Select one:
a. Informative
b. None of these
c. Interpretive
d. Routine
Question 3
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Which of the following statement is true for an oral report?
Select one:
a. Can be referred to again
b. Lacks authenticity
c. provides permanent record
d. None of these
Question 4
Complete
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The communication that is meant for all employees across various levels of business units/department is called:
Select one:
a. Corporate Communication
b. Organisational Communicato
c. Management Communication
d. Corporate Communication
Question 5
Complete
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Which listening barriers occurs when the coarse language of the speaker offends a listener?
Select one:
a. Physical
b. External
c. Emotional
d. Being self absorbed
Question 6
Complete
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As per the research, on LinkedIn you may have how many posts per day?
Select one:
a. 1
b. 4
c. 5
d. 2
Question 7
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Most of our waking time goes in …..
Select one:
a. Reading
b. Hearing
c. Speaking
d. Writing
Question 8
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Select one:
a. Organisational communication
b. Mass communication
c. Transformational communication
d. Group communication
Question 9
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The main idea of the letter is conveyed in the:
Select one:
a. signature line
b. Main Body
c. Subject line
d. Complimentary clos
Question 10
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Select one:
a. Formal report
b. Special Report
c. Informal report
d. None of these
Question 11
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In a Semi-block style the paragraphs of the letter are:
Select one:
a. Right aligned
b. top aligned
c. Indented
d. Left aligned
Question 12
Complete
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Select one:
a. Precision
b. Truth
c. Randomness
d. Clarity
Question 13
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Corporate communication is considered successful when it:
Select one:
a. Brings profitability
b. provokes changes in knowledge, attitude and behaviour of employees and customers/consumers.
c. Reduces turnover
d. Improves CSR
Question 14
Complete
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______________ helps the reader to search and locate relevant information in the original source
Select one:
a. none of these
b. Annexure
c. Preface
d. List of References
Question 15
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Positive signals are body signals that make you look ….
Select one:
a. relaxed
b. nervous
c. arrogant
d. hurtful
Question 16
Complete
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Select one:
a. Only Oral
b. Can be oral or written
c. Only Written
d. Can be oral, written or silence
Question 17
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If someone has a trouble speaking, for example had a stroke, what should you do?
Select one:
a. Use other forms of communication
b. Allow them time to answer
c. Teach them sign language
d. Guess what they are trying to say
Question 18
Complete
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Select one:
a. habit
b. art
c. skill
d. gift of nature
Question 19
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Good listeners concentrate on:
Select one:
a. important words
b. the speakers main thought
c. the speakers every word
d. minor details
Question 20
Complete
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As per the research, on Facebook you may have how many posts per day?
Select one:
a. 4
b. 3
c. 1
d. 2
Question 21
Complete
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If you are speaking with someone who has a hearing impairment, what should you do?
Select one:
a. Give them paper and pen and write to each other
b. You should learn sign language to communicate with them
c. Make sure you face them when you are talking
d. Just mouth the words as it is easier for them to read your lips
Question 22
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Select one:
a. Memoi
b. Memoir
c. None of these
d. memorare
Question 23
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A written draft that has a stamp of authority and has to be accepted is a:
Select one:
a. Memo
b. Notice
c. Order
d. Email
Question 24
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As per the research, on Instagram you may have how many posts per day?
Select one:
a. 2 or 3
b. 3 or 5
c. 4 or 5
d. 1 or 2
Question 25
Complete
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What are the two channels of communication?
Select one:
a. Written and Oral
b. Formal and Informal
c. Horizontal & upward
d. Upward & Downward
Question 26
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Select one:
a. silence
b. space
c. all the above
d. gestures
Question 27
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Which of the factors do not enhance listening skills
Select one:
a. Attention
b. Clear perception
c. Fakeness
d. Frankness
Question 28
Complete
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In a complete-block style, all parts of the letter, except the printed letter head, are aligned with the:
Select one:
a. Left margin
b. right margin
c. top aligned
d. bottom aligned
Question 29
Complete
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A business letter is written to achieve goals like:
Select one:
a. All of these
b. Making enquiry
c. Selling product
d. Creating goodwill
Question 30
Complete
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A written statement that you prepare specially for a person or committee in order to give them information about a particular matter, it is
called a:
Select one:
a. Circular
b. Memo
c. Notice
d. Business letter