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BFS takes a beating; deals spark better outlook Company data and valuation summary
Mphasis reported a weak quarter with revenue decline of 3.5% qoq driven by Stock data
sharp 9% qoq decline in the banking vertical. Near-term revenue outlook has
CMP(Rs)/FV(Rs)/Rating 2,331/2,100/REDUCE
improved courtesy of (1) record high deal TCV and (2) likely bottoming out of
52-week range (Rs) (high-low) 2,445-1,660
mortgages business and demand downturn in BFS. The stock has run up
Mcap (bn) (Rs/US$) 439/5
sharply in the past month driving valuations to 22X FY2025E earnings,
ADTV-3M (mn) (Rs/US$) 1,114/14
expensive. We stay cautious on downside risks in certain large accounts and
a still weak discretionary spending environment. In-quarter miss leads to 0- Shareholding pattern (%)
2% cut in FY2024-26E EPS. Our Fair Value of Rs2,100 is based on 19X June
2025E EPS (March 2025E EPS earlier).
4.12.1
7.4
BFS shocker; stable margins at 15.4%
13.1
Mphasis revenue of US$398 mn declined 3.4% in reported terms and 3.5% in 55.6
c/c qoq, missing our estimate of decline of 2%. Revenue declined by US$14 mn 17.7
in absolute terms due to decline in Digital Risk (US$3 mn), DXC (US$1 mn) and
BFS ex-DR (US$16 mn), offset by growth in hi-tech, insurance and other
Promoters FPIs MFs BFI s Retail Others
verticals. Sharp decline in BFS ex-DR is due to weak discretionary spending by
Private Circulation Only. This document may only be distributed to QIBs (qualified institutional buyers) as defined under rule 144A of the Securities Act of 1933
banks due to uncertainty from regional banking crisis and uncertain macro. Price performance (%) 1M 3M 12M
Sequential revenue decline was higher onsite (5.9% qoq) compared to offshore Absolute 24 32 3
(0.5%). EBIT margin increased 10 bps to 15.4%. EBIT missed our estimate by Rel. to Nifty 19 20 (16)
2.3%. Net profit declined 2.3% qoq and increased 1.4% yoy to Rs3.97 bn, which Rel. to MSCI India 19 18 (11)
banking crisis recedes amid better clarity on macro, willingness to spend can pick Prices in this report are based on the market close of
up and drive increase in discretionary spends in 2HFY24. While DR and rest of BFS July 21, 2023
will bottom out in 1QFY24, the speed of recovery is uncertain and will be dictated
by (1) US macro variables and decision on rate cycle and (2) decision of clients on
excess profits (budget flush or just let it flow through P&L).
Acquires eBECS from DXC and strikes comprehensive partnership with Kore.ai
Mphasis acquired eBECS, a Microsoft Dynamics partner in the UK and Ireland region and a subsidiary of
DXC UK. Consideration was offset by receivables from unutilized DXC MRC. The acquisition will
contribute to revenue in 2QFY23. Revenue from the acquisition was not disclosed and may not be
meaningfully large. Mphasis will cull out some of less strategic engagements as part of the takeover.
In another transaction, Mphasis has formed a three-year comprehensive 360 degrees partnership with
Kore.ai, a conversational AI platform provider. Mphasis will also take over professional services team of
Kore.ai. Financial statements indicate consideration of US$60 mn over a period of 3-years as a part of
the transaction. Partnership is a comprehensive involves certain joint commitments on both sides and
might include revenue commitments.
Downside risks in large accounts can pose headwinds to strong growth of past years
Top 10 clients contribute 58% of revenue and has been a source of strength in the past few years. The
company has done a good job is scaling them up and super-sizing accounts. However, there are
downside risks. Mphasis’ largest client in logistics is cutting spends due to cost-efficiency focus, which
reflects in the revenue decline in the vertical for Mphasis. While there could be revenue recovery through
natural spending pickup and vendor consolidation wins, there is insourcing risk as well. Top client is
orienting towards higher insourcing. Another large client in BFS has indicated greater scrutiny on costs
after strong spending in lieu of M&A integration.
Insurance. The performance continues to be heavily tied to the fortunes of the largest client.
Europe. Europe’s performance has been a drag and needs improvement. The geo has done well in
FY2018-22, but performed poorly in FY2023. Peers, including Tier 1 IT, have grown this geo at a faster
pace in FY2023.
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Drivers of sequential growth in upcoming quarters. DR is bottoming out, early signs of pickup in top
banking clients and record high TCV will enable growth in other quarters of FY2024.
Signs of DR bottoming out. Digital Risk is at 6.3% of overall revenue in 1QFY24. Incremental stability
and capacity building in other segments in mortgage business by clients points to business bottoming
out.
Deal wins are strong. 33% of TCV are from pure AI deals, which involve implementation and
customization of platforms. Mphasis won 7 large deals with 5 in non BFS verticals. 1 BFS deal is a
US$100+ mn TCV deal. 3 non BFS deals are US$100+ mn TCV deals. 70% of TCV belongs to apps
service line. Mphasis signed a US$40 mn deal in Canada. No change in tenure of large deals. Duration
of 7 large deals is consistent and steady over past 4 quarters. Many of them are wallet share gain
deals.
Strong pipeline despite record conversions. Pipeline has grown 5X while revenue has grown 2X in
Canada. Overall pipeline is up 6% qoq and 23% yoy despite record conversion. BFS is 40% of pipeline.
Pipeline generation in healthcare is robust and up 63% yoy. 2/3rd of pipeline is application centric.
Pipeline is well distributed across key themes. Pipeline is up across all segments except BPO. Pipeline
is strong in BFS but closures are still left to be done. Consolidation opportunities have shown promise.
New organization structure is working well. New vertical aligned GTM yet account-centric structure
is working well. Majority of TCV and pipeline from new verticals and beyond top 10 accounts.
Pressure due to delays is still present but improving. TCV to revenue conversion is still elongated.
Some early signs of improvement in decision making with good deal wins.
Competitive process in most deals. Won against 6 vendors including incumbents in large deal won in
BFS.
Commentary on BFS. Pent-up demand can be released. CIB is still stressed. Stable on consumer side.
Wealth and asset management has been healthy. Opening up of discretionary spending in the short
run is possible.
Weakness in Direct was BFS driven. Direct ex-mortgage was flat yoy due to tightness in discretionary
spends in banking clients and pressure in regional banking clients. TMT grew 6% qoq. TCV wins and
pipeline are healthy in insurance. Expect growth momentum in next quarter.
Continuing to gain wallet share. Key clients tightened discretionary spends but Mphasis continued to
strengthen wallet share among all of them.
Upward bias to margins. Margin guidance of 15.25-16.25%. Utilization, pyramid and operating
leverage will help maintain margins.
Opportunities in AI. No existing revenue reclassified as AI in pure AI deals. Will be proactive in creating
AI propositions to clients. Won wallet share in past 5 years using the strategy. Combining
conversational AI and generative AI is an immediate opportunity. Transformation business operations
is another major opportunity. Significant opportunity in GRC and documentation phase.
Other highlights. Mortgage business revenue decline impacted client metrics leading to one account
dropping from US$100 mn bucket on sequential basis.
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Exhibit 1: Mphasis' consolidated quarterly performance (Ind-AS)—quarter ending March 2023 (Rs mn)
% chg.
1QFY24 1QFY24E 1QFY23 4QFY23 KIE yoy qoq FY2024E % chg.
Revenues (US$ mn) 398 405 436 412 (1.7) (8.7) (3.4) 1,670 (2.7)
Effective Re/US$ 81.7 82.2 78.3 81.6 82.3
Revenues 32,520 33,274 34,112 33,612 (2.3) (4.7) (3.2) 137,387 (0.4)
Cost of revenues (23,050) (23,375) (23,941) (23,786) (1.4) (3.7) (3.1) (96,508) (1.7)
Gross profits 9,470 9,899 10,171 9,826 (4.3) (6.9) (3.6) 40,879 2.6
SG&A expenses (3,601) (3,960) (4,171) (3,839) (9.1) (13.7) (6.2) (15,993) 3.1
Provision for bad debts —
EBITDA 5,869 5,939 6,000 5,987 (1.2) (2.2) (2.0) 24,886 2.2
Depreciation (874) (829) (796) (835) (3,379) 3.9
EBIT 4,995 5,110 5,204 5,152 (2.3) (4.0) (3.0) 21,507 2.0
Forex gain/(loss), net 50 — 116 59 -
Other income/(loss) 454 400 241 367 13.5 88.4 23.7 1,659 42.4
Interest income / (expense) (241) (250) (232) (237) (1,022) 5.0
PBT 5,258 5,260 5,329 5,341 (0.0) (1.3) (1.6) 22,145 1.9
Provision for tax (1,297) (1,315) (1,310) (1,288) (5,536) 3.5
PAT 3,961 3,945 4,019 4,053 0.4 (1.4) (2.3) 16,609 1.4
Extraordinaries — — — — —
Reported PAT 3,961 3,945 4,019 4,053 0.4 (1.4) (2.3) 16,609 1.4
Recurring EPS (Rs/share) 21.0 20.9 21.4 21.5 0.4 (1.8) (2.3) 188.4 -
Margins (%)
Gross margin 29.1 29.8 29.8 29.2 29.8
EBITDA margin 18.0 17.9 17.6 17.8 18.1
EBIT margin 15.4 15.4 15.3 15.3 15.7
PAT margin 12.2 11.9 11.8 12.1 12.1
SG&A expenses (% of revenues) 11.1 11.9 12.2 11.4 11.6
Tax rate (as % of PBT) 24.7 25.0 24.6 24.1 25.0
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Exhibit 4: Yoy c/c revenue growth trend of DXC/HP channel, Direct segment and gross revenues
60
40
20
0
(1.8)
(20) (29.9)
(40)
(60)
Jun-19
Jun-20
Jun-21
Jun-23
Jun-18
Jun-22
Sep-18
Sep-20
Sep-21
Sep-19
Sep-22
Dec-17
Dec-18
Dec-21
Dec-22
Dec-19
Dec-20
Mar-19
Mar-20
Mar-22
Mar-23
Mar-18
Mar-21
Mphasis
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600
505
500
401
400 360
335347
302302 309
300 259 247245 241
210 189201
183
200 153 151174
146
123130116 122
76 90 61 76 96 83 96 90
100
0
Jun-15
Jun-16
Jun-17
Jun-18
Jun-19
Jun-20
Jun-21
Jun-22
Jun-23
Sep-15
Sep-16
Sep-17
Sep-18
Sep-19
Sep-20
Sep-21
Sep-22
Dec-21
Dec-22
Dec-15
Dec-16
Dec-17
Dec-18
Dec-19
Dec-20
Mar-17
Mar-18
Mar-19
Mar-20
Mar-21
Mar-22
Mar-23
Mar-16
Exhibit 6: Seven large deals in 1QFY24 compared to 10 and 12 in the past couple of years
12 12
10 10
9
8
7
6 6
5
4
0
2019 2020 2021 2022 2023 1QFY24
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Exhibit 7: Comparison of revenue growth across DR, Direct and Direct ex-DR for available quarters
Dec-19 Mar-20 Dec-20 Mar-21 Dec-21 Mar-22 Dec-22 Mar-23 Jun-23
Revenue (US$ mn)
Total revenue 318 320 334 342 414 431 429 412 398
Digital Risk revenue 31 31 65 53 61 59 38 28 25
Direct ex-DR revenue 205 210 218 241 323 342 364 362 373
Direct revenue 236 241 283 294 384 401 402 390 378
YoY growth (%)
Total revenue 5.0 7.0 24.0 25.9 3.7 (4.3)
Digital Risk revenue 109.9 68.2 (5.3) 12.6 (38.4) (53.2)
Direct ex-DR revenue 6.3 14.8 48.2 41.9 12.7 5.8
Direct revenue 19.9 21.7 35.9 36.7 4.6 (2.9)
DR contribution to revenues (%)
Total revenue 9.7 9.8 19.4 15.3 14.8 13.7 8.8 6.7 6.3
Direct 13.1 12.9 22.9 17.9 15.9 14.7 9.4 7.1 6.6
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260 34.7 40
240 28.6
25.3 24.8 23.8 30
23.1
220 20.2
15.5 16.1 17.5
12.912.3 13.7 20
200 9.6 11.5 10.1
7.7
180 3.8 3.6 5.0 10
0.6
160
(6.9) 0
140
(14.8)
(10)
120
120 125 126 127 125 129 133 140 145 146 149 175 178 172 186 210 229 231 230 239 230 215 196
100 (20)
Jun-18
Jun-19
Jun-20
Jun-23
Jun-21
Jun-22
Sep-18
Sep-19
Sep-20
Sep-21
Sep-22
Dec-19
Dec-20
Dec-21
Dec-22
Dec-17
Dec-18
Mar-18
Mar-22
Mar-23
Mar-19
Mar-20
Mar-21
Source: Company, Kotak Institutional Equities
120
100
Jun-20
Jun-21
Jun-23
Jun-19
Jun-22
Sep-20
Sep-21
Sep-19
Sep-22
Dec-19
Dec-21
Dec-22
Dec-20
Mar-20
Mar-22
Mar-23
Mar-21
Mphasis
IT Services India Research
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Mphasis
IT Services India Research
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Mphasis
IT Services India Research
DISCLAIMERS, DISCLOSURES & LEGAL
Ratings and other definitions/identifiers
Definitions of ratings
BUY. We expect this stock to deliver more than 15% returns over the next 12 months.
ADD. We expect this stock to deliver 5-15% returns over the next 12 months.
REDUCE. We expect this stock to deliver -5-+5% returns over the next 12 months.
SELL. We expect this stock to deliver <-5% returns over the next 12 months.
60%
Percentage of companies within each category for which
Kotak Institutional Equities and or its affiliates has
50%
provided investment banking services within the previous
12 months.
40% * The above categories are defined as follows: Buy = We
expect this stock to deliver more than 15% returns over
27.7% 28.6% the next 12 months; Add = We expect this stock to deliver
30%
25.2%
5-15% returns over the next 12 months; Reduce = We
18.5% expect this stock to deliver -5-+5% returns over the next
20% 12 months; Sell = We expect this stock to deliver less than
-5% returns over the next 12 months. Our target prices
10% are also on a 12-month horizon basis. These ratings are
5.0% 5.5%
used illustratively to comply with applicable regulations. As
0.8% 0.4%
of 30/06/2023 Kotak Institutional Equities Investment
0%
Research had investment ratings on 238 equity securities.
BUY ADD REDUCE SELL
Coverage view
The coverage view represents each analyst’s overall fundamental outlook on the Sector. The coverage view will consist of one of the following
designations: Attractive, Neutral, Cautious.
Other ratings/identifiers
NR = Not Rated. The investment rating and fair value, if any, have been suspended temporarily. Such suspension is in compliance with applicable
regulation(s) and/or Kotak Securities policies in circumstances when Kotak Securities or its affiliates is acting in an advisory capacity in a merger or
strategic transaction involving this company and in certain other circumstances.
RS = Rating Suspended. Kotak Securities Research has suspended the investment rating and fair value, if any, for this stock, because there is not a
sufficient fundamental basis for determining an investment rating or fair value. The previous investment rating and fair value, if any, are no longer in
effect for this stock and should not be relied upon.
NA = Not Available or Not Applicable. The information is not available for display or is not applicable.
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