Quality Assurance Rubric

Course Title: __________________________________________ Term: ____________________________________________

Instructional Designer: __________________________________ Date Reviewed (MM/DD/YYYY):_______________________

Cohesive Design
Course is organized, easy to navigate, and has a consistent structure designed to facilitate student success.

Critical Elements Exemplary Satisfactory Needs Improvement

Course Design & Organization
The overall design of the training
is communicated clearly with
learners at the beginning of the
session.
Meets criteria for “Satisfactory” – Structure, format, and timeline are Does not achieve a “Satisfactory”
AND – delivers content in a communicated with learners at the rating due to issues noted below:
creative and/or engaging way. beginning of the training.

Learning Objectives     Meets criteria for “Satisfactory” - States objectives clearly and Does not achieve a “Satisfactory”
Objectives are clearly stated and AND - delivers a logical learning explains what learners will do by rating due to issues noted below: 
explain what learners will do by path for the outcome.  the end of the session.
the end of the session.

Accessibility & Usability
Training facilities, materials, and
technology demonstrate a
commitment to accessibility for all
learners.
Meets criteria for “Satisfactory” – All content in assessments is Some of the content within the
AND – incorporates the Universal accessible. assessments is not accessible.
Design for Learning (UDL)
Guidelines and provides
alternative assessment options.

The instructional materials are diverse, varied, meaningful, and accessible.
Critical Elements
Instructional Materials
Materials are relevant to the
objectives and support learner
success.
Activities
Activities provide learners with
multiple ways to interact with the
content.
Technology
Technology promotes and
supports learning objectives.
Accessibility & Usability
Training facilities, materials, and
technology demonstrate a
commitment to accessibility for all
learners.
Content
Exemplary Satisfactory Needs Improvement
Meets criteria for “Satisfactory” – Utilizes materials that are relevant Does not achieve a “Satisfactory”
AND – Utilizes materials that are to and support training objectives. rating due to issues noted below:
engaging, relevant to, and support
training objectives.
Meets criteria for “Satisfactory” – Provides learners with authentic Does not achieve a “Satisfactory”
AND – Provides learners with practice with real-world examples. rating due to issues noted below: 
multiple opportunities for authentic
practice with real-world examples.
Meets criteria for “Satisfactory” – Technology promotes Does not achieve a “Satisfactory”
AND – actively engages learners achievement of learning rating due to issues noted below: 
in meaningful and real-world objectives.
technology situations.
Meets criteria for “Satisfactory” – All content in assessments is Does not achieve a “Satisfactory”
AND – incorporates the Universal accessible. rating due to issues noted below: 
Design for Learning (UDL)
Guidelines and provides
alternative assessment options.
 Assessment
Assessments are directly related to content, are meaningful, and provide accurate measurements of understanding.

Critical Elements Exemplary Satisfactory Needs Improvement

Learner Support
Opportunities for learning are
scaffolded throughout the training
sessions.
Meets criteria for “Satisfactory” –
AND – Opportunities to track
learning are varied, engaging, and
provide a wide range of
opportunities throughout the
course.
Opportunities to track learning are Does not achieve a “Satisfactory”
designed to provide multiple rating due to issues noted below:
opportunities throughout the
course.

Assessment
(Summative Assessment)
Final assessment measures
learner’s mastery of the training
objectives.
Meets criteria for “Satisfactory” – Assessments provide Does not achieve a “Satisfactory”
AND – provides clear and measurable criteria that connect rating due to issues noted below: 
descriptive measurable criteria to the content and grading
(e.g., rubric) that connects directly policy.
to the content, is made available
to students, and maps directly to
course grading policy.

Accessibility & Usability
Training facilities, materials, and
technology demonstrate a
commitment to accessibility for all
learners.
Meets criteria for “Satisfactory” – All content in assessments is Does not achieve a “Satisfactory”
AND – incorporates the Universal accessible. rating due to issues noted below: 
Design for Learning (UDL)
Guidelines and provides
alternative assessment options.

Action Plan:

*Note: This rubric is designed to reflect best practices according to Quality Matters’ Continuing and Professional Education Rubric, second edition.