3.

3 Subtle differences can create significant issues between

the IT and OT teams:

Understanding the differences is an integral part of developing a good

relationship between the organizations. These differences are, in some cases,
very subtle but it is significant that both sides recognize and understand
them. These differences can be in the definition or understanding of common
terms. Don’t assume that a word such as real-time has the same meaning
in the other organization. Controversy occurs when one side does not fully
understand the issues the other side believes are important.

Differences in how IT and OT manage their technologies really matter when

it comes to making certain a remote service access solution is secure. Even
though these differences may appear subtle.

Fish Tank Analogy

An example of the subtle differences can be demonstrated in

having two fish tanks, one with salt water and the other with fresh
water. If you look at them from the outside, you may consider them
to be remarkably similar. However, if you move the fish from one
tank to another, the subtle difference will kill them. Knowing the
subtle differences is very important when considering the use of IT
methodologies in a manufacturing environment.

2021 I Practical Guide for Remote Access to Plant Equipment 22