PAPER

THE ARTS OF COMMUNICATION AND

COMMUNICATION ETHICS
Submitted to fulfill the assignment for the Character Building course
Lecturer: Dona Sartika, S.Kep, Ners, M.Kep,Sp.K

Compiled By uh :

Abdul muhiyi : P27907123001

Jaesmine Hillatunnisa : P27907123014
Faza Najwatul Afifah : P27907123009

POLTEKKES KEMENKES BANTEN

GRADUATE PROGRAM OF APPLIED INTERNATIONAL NURSING
YEAR 2023
 FOREWORD

Praise and gratitude we pray to the presence of Allah SWT,

who with His grace and His grace we can finish this paper on
time. The theme of this paper is "The Art of Communication
and Communication Ethics".
On this occasion, we would like to thank profusely to the
lecturers of the " Character Building " course. who have
given us the task. We also want to thank those who helped in the
preparation of this paper.
This paper is far from perfect, therefore we really
appreciate constructive criticism and suggestions. Hopefully this
paper can be useful for us in particular and other interested
parties in general.

Compiler

Writer
 LIST OF IS I

FOREWORD
LIST OF CONTENTS
CHAPTER I INTRODUCTION
1.1 Background
1.2 Problem Formulation
1.3 Purpose
CHAPTER II DISCUSSION
2.1 Definition of Communication
2.2 Definition of Ethics
2.3 Attitudes in Communicating
2.4 Ethics in Communication
2.5 Examples of Good Communication Techniques
CHAPTER III CLOSING
3.1 Conclusion
3.2 Suggestions
BIBLIOGRAPHY
 PIG
INTRODUCTION

1.1 Background
Communication is a means to establish a relationship
between a person and another person. With communication,
social relations occur, bearing in mind that humans as social
beings, need one another, so that reciprocal interactions occur.
a person's relationship with other people occurs in the
process of communication between them. But when
communicating, sometimes you don't pay attention to the ethics
of communication properly.

1.2 Problem Formulation

1. What is communication?
2. What is the Meaning of Communication
3. How to communicate effectively?
4. What are the ethics of communication
1.3 Purpose
1. Understand the meaning in communication
2. Understand the meaning of communicating
3. Understand effective communication
4. Understand ethics in communication
 CHAPTER II
DISCUSSION

2.1 Definition of Communication

Communication is the translation of the word
communication which means communication or news.
Communicate means to inform or relate. Etymologically,
communication comes from the Latin communicatio with the
basic word communis which means the same.
In terminology, communication is defined as notification of
something (message) from one party to another using a medium.
As social beings, humans often communicate with each other.
a. Elements of Communication
To be able to communicate effectively we need to
understand the elements of communication, including:
1. communicator
Delivery (sender) that sends messages to the
communicant using certain media.
2. Communicate
The receiver (receiver) who receives the message
from the communicator, then understands,
translate and finally respond.
3. Media
Channels (channels) used to convey messages in the
means of communication. In the form of verbal and
nonverbal language.
4. Order
The content of communication is in the form of a message
(message) conveyed by the communicator to the
communicant.
5. Feedback
Is the impact (effect) of communication as a
response to the message recipient. Implemented in
the form of feedback (feedback).

b. Functions and Benefits of Communication

By communicating, we can establish mutual
understanding with other people because
communication has several very important functions,
including:
1. Information function.
To notify something (message) to certain parties, with
the intention that the communicant can understand it.
2. Expression function.
As a form of expression of feelings / thoughts of the
communicator on what he understands about
something or problem.
 3. Control function.
Avoiding something unwanted from happening, by
giving messages in the form of orders, warnings,
judgments and so on.
4. Social function.
For recreational purposes and familiarity of the
relationship between communicators and
communicants.
5. Economic function.
For the purposes of business transactions (business)
related to finance, goods and services.
6. Da'wah function.
To convey religious messages and common struggles.

2.2 Definition of Ethics

According to experts, ethics is nothing but the rules
of behavior, human customs in dealing with each other
and confirming what is right and what is bad.
The word ethics or commonly also called ethics,
comes from the Greek word "ethos" which means norms,
values, rules and standards for good human behavior.
 Besides that, in terms of etymology (word origin),
the term ethics comes from the Latin word ethicus which
means habit. Something is considered ethical or good, if it
is in accordance with the customs of society.
Ethics is also called a normative science, so by itself
it contains provisions that can be used as a reference for
judging whether behavior is good or bad, as formulated
by some of the following experts:
1. Drs. OP Simorangkir: ethics or ethics as a human
view of behaving according to good standards and values.
2. Drs. Sidi Gajalba in the systematics of philosophy:
ethics is a theory about human behavior in terms of good
and bad, as far as reason can determine.
3. Drs. H. Burhanudin Salam: ethics is a branch of
philosophy that talks about moral values and norms that
determine human behavior in life.
We need to understand together that this ethic can be
applied in all aspects or sides of our lives, thus this ethic
can be divided into several parts according to the aspects
or sides of human life.

2.3 Attitudes in Communicating

There are several attitudes that need to be observed by
someone in communication, especially verbal
communication, which include:
1. Oriented to truth (truth)
2. Sincere
3. friendly
4. Seriousness
5. Poise
6. Confidence (self confidence)
7. Willing to listen well (good listener)

As mentioned above, that effective communication

occurs when a message that is notified by the
communicator can be received properly or equally by the
communicant, so that there is no misperception.
Therefore, in communicating, especially verbal
communication in formal forums, appropriate steps are
needed.
These steps are as follows:
1. Understand the intent and purpose of communicating
2. Recognizing the communicant (audience)
3. Oriented on the theme of communication
4. Convey the message clearly
5. Using the appropriate tools
 6. Be a good listener
7. Focus attention
8. Avoid distractions
9. Create a pleasant atmosphere
10. Make good use of body language

2.4 Ethics in Communication

Ethics in Communicating Here are some ethics in
communicating between humans in everyday life:
1. Honest don't lie
2. Be mature not childish
3. Open chest in communication
4. Use good nicknames
5. Use effective and efficient language messages
6. Not easily emotional / emotional
7. Take the initiative as a dialogue opener
8. Well spoken, friendly and polite
9. Wear appropriate clothing according to the situation
10. Be of good conduct
2.5 Examples of Good Communication Techniques
1. Use good words and sentences according to the
environment.
2. Use language that is easy for the other person to
understand.
3. Gently look into the eyes of the other person.
4. Give a friendly facial expression and smile.
5. Use polite and reasonable body movements/gestures.
6. Behave well and be friendly towards the other
person.
7. Wear neat clothes, cover your genitals and fit the
situation.
8. Not easily provoked by the other person's emotions.
9. Accept any differences of opinion or disputes that
occur.
10. Able to position yourself and adjust the style of
communication according to the characteristics of the
other person.
11. Using volume, tone, voice intonation as well
 good speech rate.

CHAPTER III
CLOSING

3.1 Conclusion
As human beings in our daily life we will never be
separated from communication. How to communicate
or use a word or sentence that we consider ethical, can
also result in something unpleasant and cause
misunderstandings between people. Therefore, there is
an ethics in communicating in order to create good
communication.

3.2 Suggestions
In communicating it should be done by using
good, polite language and when using body language,
use polite body language and not make our friends who
communicate offended by our words and gestures.
 BIBLIOGRAPHY

http://trysutriani.blogspot.co.id/2015/05/etika-
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htmlhttp://anha06.blogspot.co.id/2016/12/makalah-
etika-komunikasi-interpersonal.html
Deddy Mulyana, 2005, Communication Studies: An
Introduction, Bandung, Youth
Rosdakarya. Jalaludin Rakhamat, 1994,
Communication Psychology, Bandung, Rosdakarya
Youth. Onong Effendy, 1994, Science
Communication: Theory and Practice, Bandung,
Rosdakarya Youth.