Workshop 6

Process or Project Name: XYZ Process

Defects / Rework
Evaluation Score 0.2
Status Double RM Almost Never 3
Balpoin tidak ada Almost Never 3
form tidak rapi Frequently 5
salah orang Almost Always 7
stok obat kosong Almost Never 3 0% Never
Total 21 5% Almost Never
70% Frequently
Overproduction 90% Almost Always
Evaluation Score 100% Always
telpon berulang mengecek RM pasien Almost Never 3
mengulang isi RM poin yang sama Always 9
Never 0
Never 0
Never 0
Total 12

Waiting
Evaluation Score
menunggu dokter tiba di poli Almost Never 3
menunggu hasil hasil pemeriksaan sample Almost Always 7
Menunggu mendaftar Almost Always 7
Menunggu obat Almost Never 3
menunggu diperiksa dr Almost Never 3
Menunggu pembayaran di kasir Almost Never 3
Total 26

Not Using People Well

Evaluation Score
Never 0
Never 0
Never 0
Never 0
Never 0
Total 0

Transportation
Evaluation Score
memindahkan EKG ke beberapa ruangan Frequently 5
Never 0
Never 0
Never 0
Never 0
 Total 5

Inventory
Evaluation Score
set rawat luka berlebih Always 9
dokumen RM lebih Always 9
Obat BHP lebih Frequently 5
Never 0
Never 0
Total 23

Motion in Excess
Evaluation Score
Berjalan mencari balpoin Almost Never 3
petugas mencari-cari RM Almost Never 3
Never 0
Never 0
Never 0
Total 6

Excess Processing
Evaluation Score
pengulangan pemeriksaan Almost Never 3
memberi stempel Always 9
memberikan berkas hardcopy padahal tdk butu Always 9
memberi penyuluhan pdhal px ingin ketemu dr Always 9
Never 0
Total 30
 coba masukan waste2 yang ditemukan, b

Tdk Pernah=0
Hampir tidak pernah
Seringkali=5
Hampir selalu=7
Selalu=9
aste2 yang ditemukan, berikan score sesuai frekuensinya. Lihat radar chart nya di sheet
 Where is the DOWNTIME in this process?
Defects / Rework

Excess Processing Overproduction

Motion in Excess Waiting

Inventory Not Using People Well

Transportation