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The Effect of Time Management and Communication On
The Effect of Time Management and Communication On
EISSN 2579-8162
ISSN 2355-4150
https://ejournal.warmadewa.ac.id/index.php/jagaditha
Keywords: communication; employee per for mance; time management; wor k motivation
Balinese Uang Kepeng (Bali: Pis Bolong).
INTRODUCTION Balinese coins (pis bolong) have been a part of
Kamasan Village, located in Klungkung Balinese society since long ago. This Uang
Regency, is the village that produces the most Kepeng in the past served as a means of
number of household craft industries in the payment and materials for yadnya or religious
Klungkung District, totaling 200 industries. ceremonies. The development of the Uang
The household handicraft industry is divided Kepeng handicraft industry in Kamasan
into several types of industries such as food Village, Klungkung Regency currently faces
and beverage, textiles, metal goods, non-metal obstacles similar to those experienced by other
minerals, iron and steel, paper, and others. One small and medium industries where the main
of Kamasan Village handicraft products is problem is in terms of labor where employee
Jurnal Ekonomi dan Bisnis Jagaditha EISSN 2579-8162 CC-BY-SA 4.0 License Page 117
The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
performance is still low and there is little time direct relationship with daily activities and
spent working (Parinduri, 2014) this has an ensure the progress of a job (Deschamps &
impact on productivity. Mattijs, 2017). Time management has a
Robbins (2006) defines performance is positive effect in improving employee
the result of work done by employees in performance for achieving organizational goals
accordance with the objectives to be achieved (Ziekye, 2016). Time management techniques
in the work performed. Employee performance promote performance and give more time to
is a form of behavior of people or carry out higher priority tasks (Thomack,
organizations with achievement orientation 2012).
(Rusman, 2011:50). According to Another factor that also has an influence
Mangkunegara (2010:55), performance (work on employee performance other than time
performance) is the result of quality and management is communication.
quantity of work achieved by an employee in Communication is the key to opening a
carrying out their duties in accordance with cooperative relationship between employees
their responsibilities. An important component and employees and leaders. Through
in providing space for the realization of communication a person can convey the
employee's personal creativity to move with desires that are hidden in his heart to others,
confidence, build creativity, in producing either through sound, gestures or limbs and so
meaningful performance is time management on. The more smooth and fast the
(Zampetakis, Bouranta, & Moustakis, 2010). communication is carried out, the faster the
One of the factors that influence work relationship can be established.
employee performance in an organization is According to Fahmi (2016:163)
time management. The relationship between communication is the process of delivering
time management and performance shown by messages or intentions carried out through one
Ugwulashi (2013) in time management party or person to another party or person
research is considered as one of the factors that whether done directly or through the media.
can lead to increased performance more Interviews with the number of
efficiently and effectively. Technological respondents were limited to the Uang Kepeng
progress in the current era of globalization handicraft industry in Kamasan Village,
coupled with high global business competition, conducted to find out more in detail about the
time management is considered as one of the phenomena that occurred in the field. The
most effective management principles to reach interview found a number of facts related to
the peak of an organization's success. employee performance that is still low and not
Adu-oppong et al. (2014) explained that optimal, especially from the point of view of
every activity allocated would be achieved in time management and communication. This
the organization if it effectively used the time. condition is caused by various kinds of
Time is used to maintain and control the obstacles or problems in managing time
course of all tasks on effective and quality including: 1) employees often procrastinate; 2)
inspection and supervision in the workplace. employees are often absent and work less than
Effective time ensures unambiguous goals, office hours; 3) employees are more concerned
proactive planning, priorities and well-defined with personal matters outside the office; 4)
actions and participates in the delegation of employees often arrive late at the office; 5)
successful activities. Time management acts to employees often neglect their duties during
take the initiative in order to produce work that work hours. In addition to problems in
provides benefits for organizational goals. managing time, there are also communication
constraints in the environment of the Uang
Time management is defined as planning, Kepeng handicraft industry in Kamasan
organizing, mobilizing and controlling the Village, such as: 1) work instructions are often
productivity of time. Time is one of the not conveyed clearly; 2) employees are
resources that must be managed properly so indifferent and rarely greet; 3) employees are
that individuals or organizations can achieve rarely involved in discussions around tasks
their goals effectively and efficiently. Time and; 4) employees are too focused on gadgets
management is a broad concept of various rather than interacting between employees.
variations associated with improved This results in not achieving the target work
performance Macan (1994). Time management output in terms of both quantity and quality so
is the best method for using time, namely: that it then has an impact on the performance
setting priority goals, making plans, and of the employees of the Kepeng handicraft
recording the results of inspections of work to industry in Kamasan Village.
achieve personal goals in work and create a
Page 118 Jurnal Ekonomi dan Bisnis Jagaditha EISSN 2579-8162 CC-BY-SA 4.0 License
The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
Research by Khan et al. (2016) found that someone who stimulates to take an action.
there was a significant relationship between Motivation is a process in which various needs
teacher time management and their encourage a person to carry out a series of
performance at the secondary level. That is, activities that lead to the achievement of a
teachers who have better time management certain goal (Mangkunegara, 2010).
techniques, show high performance. On the Some researchers have conducted studies
other hand, teachers with poor time on the relationship of motivation to employee
management show poor performance in class. performance. Ganta (2014) states motivation is
Another study, Qteat & Sayej (2014) also very important for every company in an effort
found a significant influence between time to improve employee performance and
management and nursing performance. organizational productivity. Manzoor, (2011),
However, research by Abbasnejad et al., Beltrán-Martín & Bou-Llusar (2018), Rita et
(2013) produced different findings, where time al. (2018), and Rukmana et al. (2018) find
management did not significantly influence the evidence that work motivation has a significant
performance of physical education teachers effect on employee performance. The results
and other teachers. of these studies show empirical evidence that
The results of research from Raza et al. motivation is an important factor in improving
(2017) regarding the relationship between HR employee performance.
practices, communication at work, and Based on the phenomena and the results
employee performance prove that of studies of the previous studies described
communication at work has a very important above, differences are still found, so this study
and positive impact on employee performance. aims to fill these gaps with an integrated model
Nebo et al. (2015) in their research on the role approach to examine employee performance
of effective communication on performance through time management, communication,
also found that there was a significant and work motivation variables at the Kepeng
relationship between effective communication Money Craft Industry in Kamasan Village,
and employee performance. Anto et al's Klungkung District.
research (2015) also found that Interpersonal
Communication has a significant effect on
employee performance. However, different CONCEPT AND HYPOTHESIS
results were obtained from Maria's research, Time Management
(2019) where the results showed that there was Golabli et al. (2013) defines optimal time
no significant effect between communication management as follows: 1) controlling and
on employee performance, which means managing the pressure and flow of daily tasks;
employees who have high interpersonal 2) reduce individual anxiety and stress; 3)
communication might not necessarily have better time management techniques and
high performance. Other studies from Valaei technologies are expected to have an effective
& Jiroudi (2016) also produce insignificant role in improving operations. Adu-oppong et
findings on the relationship between al. (2014) states that time management is a
communication and employee performance. type of skill related to all forms of efforts and
The results of research on the effect of actions of a person that are carried out in a
time management and communication on planned manner so that individuals can make
employee performance did not show consistent the best use of their time. Time management
results where several studies found that time according to Akcoltekin (2015), is a personal
management and communication had a process by utilizing analysis and planning in
significant effect on employee performance, using time to increase effectiveness and
while several other studies found the opposite efficiency. Channar et al. (2014) said that time
results of time management and management is a way of making time under
communication not having a significant effect control so as to ensure the creation of
on performance the employee. The difference effectiveness and efficiency of productivity.
between the results of these studies makes the Kouali & Pashiardis (2015) defines it as the
research gap raised in this study by adding one power of individuals to set certain targets
mediating variable, namely work motivation. among various priorities which are mostly very
important, and achieve the specified targets,
Robbins (2006) defines motivation as a
the skill of using certain time periods that is
willingness to make high efforts towards
most efficient to achieve a goal.
organizational goals which are conditioned by
the ability of those efforts to meet individual Time management measurement
needs. Motivation is the desire found in indicators in this study refer to some of the
Jurnal Ekonomi dan Bisnis Jagaditha EISSN 2579-8162 CC-BY-SA 4.0 License Page 119
The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
most appropriate indicators based on the positive and significant effect on employee
definitions and theories of time management. performance
This is based on the suitability between the
factors to measure time management in the Work Motivation
dimensions of assessment which includes According to Ardana et al. (2012:193),
(Ahmad et al. 2012; Azar & Zafer, 2013; Adu- motivation is the force that drives someone to
oppong et al. 2014; Akcoltekin, 2015): 1) do something that is essentially internal or
setting priority goals, focusing on priority external that can be positive or negative, and to
standards setting goals and work activities as direct it highly depends on the toughness of the
well as utilizing time as efficiently as possible manager. While work motivation is something
in carrying out tasks and work, 2) making that can cause encouragement or enthusiasm
plans and arranging schedules, which refers to for work. According to Rivai (in Kadarisman
the planning of a work to be carried out in (2012:276), motivation is a series of attitudes
accordance with the target time, 3) recording and values that influence individuals to
and checking, namely recording the work that achieve specific things in accordance with
has been scheduled to be re-examined to find individual goals. A slightly different thing was
out whether the work has been done or not. expressed by Stokes (in Kadarisman
Based on the results of the study, the research (2012:278), work motivation is someone's
hypothesis was built, namely: motivation to do a better job. Greenberg (in
Wibowo, 2013:379) states motivation is a
Hypothesis 1: Time management has a
series of processes that have the ability to
positive and significant effect on work
arouse (direct), direct (direct), and maintain
motivation
(maintain) human behavior toward achieving
Hypothesis 2: Time management has a goals. Wibowo (2013) concluded that
positive and significant effect on employee motivation is an impetus for a series of
performance processes of human behavior in efforts to
achieve goals. Robbins & Judge, (2013:202)
Communication defines motivation as a process that takes into
Communication is a process of delivering account the intensity, direction, and
information from one person to another in the persistence of individual efforts to achieve
hope that there will be a common goals.
understanding and perception which will then
be directed to a certain action to achieve the Indicators of measurement of work
goals that have been set in advance (Gorda, motivation in this study use the theory of needs
1994:193). Communication is very important from McClelland (Robbins & Judge,
in the organization, because communication 2013:203) which include: 1) the need for
acts as a coordination chain between achievement is the drive to excel, to achieve
employees and organizational functions that is related to a set of standards, 2) the need
(Manullang, 2001:209). According to Supadi, for power is the need for get others to behave
(2002:81), communication is an effort to in ways they don't want, 3) the need for
encourage others to interpret opinions as what affiliation is the desire for friendly and close
is desired by those who have these opinions, so interpersonal relationships. Based on the
that it is expected to obtain a point of mutual results of the study, the research hypothesis
understanding. Based on the description above, was built, namely:
it can be concluded that communication is a Hypothesis 5: Work motivation has a
process of delivering information from one positive and significant effect on employee
person to another, giving rise to an interaction performance
between the two parties to be able to Hypothesis 6: Work motivation acts as a
understand each other and achieve a goal. mediator of the effect of time management on
Effective communication according to Tubbs employee performance
& Moss (1974) includes: understanding,
pleasure, influencing attitude, good social Hypothesis 7: Work motivation acts as a
relations, and action. Based on the results of mediating effect between communication on
the study, the research hypothesis was built, employee performance
namely:
Employee Performance
Hypothesis 3: Communication has a Performance is the result obtained by an
positive and significant effect on work organization both profit oriented and non profit
motivation oriented organizations produced over a certain
Hypothesis 4: Communication has a period of time (Fahmi, 2016:127). Meanwhile,
Page 120 Jurnal Ekonomi dan Bisnis Jagaditha EISSN 2579-8162 CC-BY-SA 4.0 License
The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
Jurnal Ekonomi dan Bisnis Jagaditha EISSN 2579-8162 CC-BY-SA 4.0 License Page 121
The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
Figure 1. Path Coefficient of Time Management, Communication, Wor k Motivation, and Employee Per for mance
Variables
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The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
Table 1. Dir ect Influence of Time Management, Communication Var iables, Wor k Motivation, and Employee Per -
formance
Relationship Between Variables Koef. Indirect Influence t-statistics t-tabel p-value Remark
X1→Y1→Y2 0,120 1,966 > 1,96 0,048 Sig
X2→Y1→Y2 0,134 2,022 > 1,96 0,044 Sig
Source: data processed, 2019
Jurnal Ekonomi dan Bisnis Jagaditha EISSN 2579-8162 CC-BY-SA 4.0 License Page 123
The Effect of Time Management and Communication on Employee Performance with Mediation of Work Motivation in The
Kepeng Money Crafts Industry, Kamasan Village, Klungkung District
1) The Role of Work Motivation in indication that the higher the work motivation,
Mediating the Effect of Time Management on the higher the performance of Uang Kepeng
Employee Performance craft industry employees in Kamasan Village.
Work motivation is able to mediate the Work motivation has the role of partially
relationship between time management and mediating the influence of time management
employee performance, where the value of on employee performance. This gives an
indirect path coefficient is 0.120 with t- indication that good time management,
statistics 1.966> 1.96. The results of this test coupled with high work motivation, can
prove that Hypothesis 6 (H6) which states that improve the performance of employees of the
work motivation acts as a mediator of the Kepeng Crafts industry in Kamasan Village.
influence between time management on Work motivation has the role of partially
employee performance is acceptable. This mediating the effect of communication on
indicates that work motivation plays a partial employee performance. This gives an
mediation (partial mediation) effect of time indication that good communication, coupled
management on employee performance. with high work motivation, can improve the
performance of the Uang Kepeng handicraft
2) The Role of Work Motivation in industry employees in Kamasan Village.
Mediating the Effects of Communication on Therefore, there are some suggestions to be
Employee Performance given to management of the Kameng Desa
Work motivation is able to mediate the Kepeng handicraft industries are: 1) Trying to
communication relationship to employee improve indicators of time management that
performance, where the value of indirect path are still lacking compared to other indicators,
coefficient is 0.134 with t-statistics 2.022> namely making a list of activities, and marking
1.96. The results of this test prove that each activity. 2) Trying to improve indicators
Hypothesis 7 (H7) which states that work of communication that are still lacking
motivation acts as a mediating effect between compared to other indicators, namely carrying
communication on employee performance can out tasks with pleasure and social relations
be accepted. This indicates that work such as celebrating company birthdays. 3)
motivation plays a partial mediation (partial Trying to increase the indicator of work
mediation) effect of communication on motivation which is still less than other
employee performance. indicators, namely influencing others and
becoming part of the group. 4) Try to improve
CONCLUSION indicators of employee performance that are
Based on the result and discussion still lacking compared to other indicators,
described above, it can be concluded that time namely speed in working, prioritizing basic
management has a positive and significant tasks, and being able to work together. 6) To
effect on work motivation. The results of this overcome the decline in employee
study indicate that the better the time performance, companies are advised to pay
management, the higher the work motivation more attention to employee work motivation,
of Kepeng handicraft industry employees in especially giving awards to employees who
Kamasan Village. Time management has a excel. 6) It is recommended to management to
positive and significant effect on employee pay more attention to employees, such as the
performance. The results of this study mean presence of employees to come and go home
that the better the time management, the higher from work on time, and employees do not
the performance of the Kepeng handicraft leave work during working hours. It is also
industry employees in Kamasan Village. recommended for further research to include
Communication has a positive and significant other variables that have the potential to
influence on work motivation. This gives the influence employee performance in addition to
meaning that the better the communication the time management and communication
higher the work motivation of Kepeng money variables, such as organizational culture, work
craft industry employees in Kamasan Village. environment, leadership, discipline, employee
Communication has a positive and significant competence, and other relevant variables.
effect on employee performance. This gives an
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