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    Fredrick Muthoka
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    The service call sheet summarizes a technician visit to service a machine. It lists the technician and customer details, parts inspected and serviced including feed rollers, CIS section, scanner, machine panel, main board, power supply unit, and blower. The document provides spaces to note actions taken, recommendations, customer remarks, and support contact information.

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    The service call sheet summarizes a technician visit to service a machine. It lists the technician and customer details, parts inspected and serviced including feed rollers, CIS section, scanner, machine panel, main board, power supply unit, and blower. The document provides spaces to note actions taken, recommendations, customer remarks, and support contact information.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    8 views1 page

    Counter+Sorter New Worksheet

    Uploaded by

    Fredrick Muthoka
    The service call sheet summarizes a technician visit to service a machine. It lists the technician and customer details, parts inspected and serviced including feed rollers, CIS section, scanner, machine panel, main board, power supply unit, and blower. The document provides spaces to note actions taken, recommendations, customer remarks, and support contact information.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    SERVICE CALL SHEET

    Tech. Name: Date:


    Customer Name & Branch:

    Contact person : Mobile:

    Email Address:
    Machine Model: Serial Number: Machine Tag: Remarks:

    Call Type: Time In: Time Out:


    Parts Inspected/Serviced

    Advance Cleaning Kit (T-


    1 Feed Rollers
    Card)
    Regular Cleaning Kit
    2 CIS Section
    (Adhesive Card)
    Print Head Cleaning Kit
    3 IR/UV/MG Scanner
    (Cleaning Pen)

    4 Machine Panel Dongle


    Monochrome black
    5 Main Board / PCBs ribbon (Evolis Primacy-
    Old Model)
    Monochrome White
    6 Physical damage ( if yes, explain) ribbon (Evolis Primacy2-
    New Model)

    7 Power supply unit Blower

    Evolis Dust Clean


    8 Cleaning Kit (Saturated
    Cleaning Wipes)

    Action Taken by Technician

    Comments/Recommendations

    Customer Remarks

    Customer Sign & Stamp

    Common Remarks:
    Support Email Id: Helpdesk.kenya@groupmfi.com

    Support Contact Numbers: Tel. +254 0203251051-56, +254 733600362, +254 720515010

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