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Church Satisfaction Survey

1. Gender
¨ Male
¨ Female

2. Age
¨ Under 20
¨ 20-29
¨ 30-39
¨ 40-49
¨ 50-59
¨ 60-69
¨ 70+

3. How Active of a Member Are You?


¨ I attend service but am otherwise inactive
¨ I am somewhat active--I have made connections with other church
members
¨ Moderately active--I have formed friendships with other church
members and occasionally attend events
¨ I am quite active--I have close friendships with church members,
regularly attend events and am part of a small group
¨ I am very active--I have close friendships with church members, I
attend most events, am part of a small group and help with church
leadership (i.e., worship team, childcare, event hosting, small group
hosting, etc.)
4. What First Attracted You to This Church (Check All That Apply)?
¨ The worship
¨ The sermons
¨ The community
¨ The activities/events
¨ The refreshments
¨ The opportunities for outreach
¨ The small groups
¨ Close to home/convenience
¨ I knew other church members who attended
¨ My parents and/or other family members attend this church
¨ I share the same denomination as this church
¨ I heard positive reviews about the church
¨ I liked a social media post or some other ad online
¨ It fit my style/aesthetics preferences
¨ Other

5. Do You Find That Your Answer(s) to #5 Is Still an Attractive Feature


of This Church?
¨ Yes
¨ No

6. Why or Why Not (Choose All That Apply)?


¨ My answer to #5 is still an attractive feature of the church
¨ Change in church leadership or pastor
¨ Change in church mission
¨ Change in worship team or worship style
¨ Change in culture/community aspect
¨ Other

7. What Prevents You from Getting More Engaged at Church?


¨ I am actively involved in church
¨ Not enough time
¨ I am not interested in being more involved at church
¨ I have not connected with a lot of people at church
¨ I am not a member or a new church member
¨ Transportation
¨ Other

8. On a Scale of One to Five, How Would You Rate the Worship


Service (One being strongly disliked and 5 being loving it)?

1 2 3 4 5

9. On a Scale of One to Five, How Would You Rate the Sermons?

1 2 3 4 5
10. On a Scale of One to Five, How Much Have You've Grown
Spiritually Since Attending This Church?

1 2 3 4 5

11. On a Scale of One to Five, How Would You Rate the Spiritual
Vitality of the Church as A Whole?

1 2 3 4 5

12. What Three Words Would You Use to Describe the


Personality/Culture of the Church? Explain.

13. In Your Personal Opinion, What Is This Church's Biggest Strength


and Biggest Weakness?
14. One a Scale of One to Five, How Likely Are You to Invite a Friend
to This Church?

1 2 3 4 5

15. Are the Church Service Times Suitable for You (Choose All That
Apply)?
¨ Yes, church service times are suitable for me
¨ No, I wish there were more service time options
¨ No, I wish there were an earlier service
¨ No, I wish there were a later service
¨ Yes, but I wish the service were longer
¨ Yes, but I wish the service were shorter

16. Answer True or False to the Following Questions:


 (True or False) I feel welcome here
 (True or False) I perceive that others feel welcome here too
 (True or False) The church leadership team is doing an excellent job
 (True or False) The pastor's teachings are from the Word of God
 (True or False) The church's mission statement and doctrine are
biblically sound
 (True or False) I believe that church leadership allocates funds wisely
 (True or False) This church has made a significant difference in the
community
 (True or False) This church has made a significant difference in other
nations

17. Do You Have Any Comments/Suggestions to Add to This Church


Satisfaction Survey?

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