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Establishing/Using the VNX Service LAN Port Connection

Connecting your laptop to the Storage Processor’s (SP) Service LAN port allows VNX management and
code upgrades without using a customer’s management station or connecting your laptop to the
customer’s network. This procedure for VNX5100 – 7500 models, specifically describes how to establish
the Service LAN port connection and how to setup Unisphere Manager on this port.

IMPORTANT: The VNX Storage Processor’s Service LAN ports are not always connected to an internal
switch. The VNX5700 and VNX7500 Service LAN ports are internally switched, but the VNX5100, 5300
and 5500 are not internally switched.

The Service LAN of the two SPs in every VNX series storage system has the following factory-set IP
addresses:
SP-A: 128.221.1.250 (Service LAN port on SP-A SAN Management Module)
SP-B: 128.221.1.251 (Service LAN port on SP-B SAN Management Module)

Task 1: Establish the LAN Port Connection

1. [   ] To connect your laptop to the array’s Service LAN port and access Unisphere Manager
you must first set your laptop’s TCP / IP Properties.

Note: The storage system’s internal network (Service LAN) is mutually exclusive from the customer’s
main management ports on the Storage Processor (SP).

2. [   ] Navigate to your Network Connections and select your Local Area Connection (Figure 
1), the physical LAN cable port on your laptop.
3. [   ] On the TCP/IP Properties page, click the Use the following IP address radio button.
4. [   ] Set your laptop’s TCP/IP properties to the following IPs:
IP address: 128.221.1.249
Subnet mask 255.255.255.248
Default Gateway – 128.221.1.1
DNS server entries – leave blank

Note: 128.221.1.254 can also be used to set your laptop.

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Figure 1 TCP/IP Properties Setup Screen

Connecting to a VNX5700 or VNX7500

1. [   ] Connect the laptop serial cable directly to a VNX5700 or 7500 as shown in Figure 2
(right-side). The Service LAN Interface may be used to connect to either SPA or SPB. The SP
Service LAN port (with wrench) location is shown in Figure 3.

IMPORTANT: The VNX5700 and VNX7500 have the Service LAN ports internally switched. Do not
connect a switch or hub to the Service LAN ports on these arrays.

CAUTION: Never connect a switch or hub between the two Service LAN Ports on any VNX5700 or
VNX7500 storage system. Connecting a switch or hub will cause the internal ports to go up and
down as shown in the event logs. Use a single cable for a connection with a hub or a direct
connection from your laptop to the Service LAN port. In the past, connecting a Hub to the
management module has caused a network storm. If this problem occurs, promptly remove the
Ethernet cable. Reseat the Management Module if the port appears not to function. The
Management Modules are hot-swappable and may be removed and reseated without affecting the
array’s operation. Refer to Primus emc199379.

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Figure 2 VNX Service LAN port Connectivity DPE (left)/SPE (right)

Figure 3 VNX5700 and VNX7500 Service LAN Port Location

Connecting to a VNX5100, VNX5300 or VNX5500

IMPORTANT: The VNX5100, 5300 and 5500 are not internally switched so you may use a switch or hub
to connect to the Service LAN ports on these arrays.

1. [   ] Connect the laptop serial cable through a switch or hub to the Service LAN ports on the
VNX5100, VNX5300 or VNX5500 as shown in Figure 2 (left-side).

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This Service LAN Interface connects to both SPA or SPB. The SP Service LAN port (RJ-45 with
wrench) location is shown in Figure 4.
2. [   ] Ping both SPs to verify connectivity.

Figure 4 VNX5100, 5300 and 5500 Service LAN Port Location

Task 2: Setup Unisphere Manager On-Array VNX

To set up Unisphere Manager as an On-Array process via Service LAN:

1. [   ] To run Unisphere Manager, open a browser and type in 128.221.1.250 for a
connection to SPA or 128.221.1.251 for a connection to SPB.
2. [   ] Answer Yes to the Security Alert if necessary.
3. [   ] The Navisphere Login screen will appear.
4. [   ] Enter the user name and password.
5. [   ] Enter the NAT IP address to add the peer SPs IP address.

Task 3: Setup Unisphere Manager Off-Array Client

To set up Unisphere Manager as an Off-Array Client via a Service LAN:

1. [   ] Navigate to: Start/ Programs/ EMC/ Unisphere/ Unisphere Client and open the Off
Array “Unisphere Client”. It is usually located here: C:\Program Files\EMC\UIClient
2. [   ] If JAVA scripts are disabled on your browser and you receive the message:
To help protect your security, Internet Explorer has restricted this file from
showing Active content that could access your computer. Click here for options -
and select Allow Blocked Content.

3. [   ] Your browser will then change and show “Start a new Unisphere Session”.
4. [   ] Click on Start.
5. [   ] You may get another request to “Allow Blocked Content”
6. [   ] Click to allow blocked content.
7. [   ] Accept any Certificate requests.

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8. [   ] When requested, enter the IP address, user name and password.
9. [   ] Enter the NAT IP address when prompted.

Task 4: Starting the Unisphere Service Manager via Service LAN Port
1. [   ] Select USM in Start/ Programs/ EMC/ Unisphere/USM
2. [   ] Enter the Storage Processor’s IP address.
3. [   ] When requested, enter the user name and password.
4. [   ] Enter the NAT IP address when prompted after login.