SUMMER INTERNSHIP PROJECT REPORT

On

“A study on create a successful online learning management system

in Mayoor school of music”

Submitted in the partial fulfillment of the requirement for the

award of

Master of Business Management

Noida International University, Greater Noida
ACADEMIC SESSION
(2022 – 2024)

Under the Guidance of: Submitted By:

Prof. Ashima Jaswal Raj Goyal
Designation- Assistant Professor MBA – 3rd Trimester
Noida International University Roll No- 12214141003
Date: 17/07/23

1
 Date: 17-07-23

TO WHOMSOEVER IT MAY CONCERN

This is to certify that Raj Goyal a student of MBA from Noida International University,
(Batch 2022-2024), Roll No 12214141003 has undergone his/her Internship on the topic “A
study on create a successful online learning management system in
Mayoor school of music” under my guidance and supervision from 02/05/23 to 03/07/23

Signature of Internship Guide

Internship Guide Name- Prof. Ashima Jaswal

Designation - Assistant Professor
Company - Noida International University

2
 Date: 17-07-23

CERTIFICATE

This is to certify that Mr./Ms. Raj Goyal, Roll No: 1224141003 is a student of Noida International
University and has done his/her Internship titled “A study on create a successful online learning
management system at Mayoor school of music” from 02/05/23 to 03/07/23.

The work embodied in the report is original and is of the standard expected of a MBA student and has
not been submitted in part or full, to this or any other Institution, for the award of any Degree or
Diploma. He/she has completed all requirements for Internship and the report work is fit for evaluation.

Signature of Head of Institution:

Dr. Atul Sharma

Director

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4
 Declaration

I Raj Goyal , hereby declare that the Internship work title ““A study on create a
successful online learning management system ” completed & submitted in parti al
fulfillment of the award of the degree of “Master of Business Management ” by Noida
International University and the work was carried out with the help and under guidance of
“Prof. Ashima Jaswal” and staff of the “Mayoor school of music, Noida”.

I further declare this Internship report has not formed the basis for the award of any other
Degree/Diploma of any other University/Institution.

Date: 17/07/23 Raj Goyal

1224141003
MBA(2022-24)

5
 Acknowledgement
The internship opportunity I had with Mayoor School of Music was a great chance for learning
and professional development. Therefore, I consider myself as a very lucky individual as I was
provided with an opportunity to be a part of it. I am also grateful for having a chance to meet so
many wonderful people and professionals who led me though this internship period.

I am using this opportunity to express my deepest gratitude and special thanks to “Mayoor
Chaudhary” “Chief Executive Officer” of Mayoor school of music who in spite of being
extraordinarily busy with “her/his” duties, took time out to hear, guide and keep me on the
correct path and allowing me to carry out my internship at their esteemed organization.

I express my deepest thanks to Mr. Saurabh Sir , Head of Sales team for taking part in useful
decision & giving necessary advices and guidance and arranged all facilities to make life easier.
I choose this moment to acknowledge his/her contribution gratefully.

It is my radiant sentiment to place on record my best regards, deepest sense of gratitude to Dr.
Atul Sharma [Director], Noida Institute of Engineering & Technology for his careful and
precious guidance which were extremely valuable for my study both theoretically and
practically.

I further want to thanks Prof. Ashima Jaswal Sunstone, who helped me to better understand
concepts of professionalism and become a better person and employee in my life. I sincerely
want to thank Prof. Sarita Shankar for being our programme coordinator and helping me at
every stage of my internship and studies.

I would also like to thank my parents and friends who helped me a lot during my life and this
internship period. I perceive this opportunity as a big milestone in my career development. I
will strive to use gained skills and knowledge in the best possible way, and I will continue to
work on their improvement, in order to attain desired career objectives. Hope to continue
cooperation with all of you in the future.

Sincerely,

Raj Goyal

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 Contents Table

S. No. Item Page No.

1. Executive Summary 8
2. Company Profile 9-16
3. SWOT Analysis 17-18
4. Music Activities 19-20
5. Initiative towards better customer satisfaction 21-22
6. Problem faced/ Handled 23
7. Objective of the study 24
8. Scope of the study & Research design 25
9. Introduction 26-32
10. Difference between LMS v/s LXP 33-34
11. LMS used by Researcher 35-36
12. Literature Review 37
13. Questionnaire 38-39
14. Data Interpretation 40-50
15. Findings 51-52
16. Recommendations & Conclusion 53-55
17. Limitations of the study 56
18. Learning from study 57
19. Appendix: Questionnaire 58-59
20. List of References 60
21. Bibliography 61

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 Executive Summary
Mayoor School of Music is a renowned music institution dedicated to providing comprehensive
music education and fostering musical talent. With a rich heritage spanning several decades, the
school has consistently upheld its commitment to excellence in music education and has
emerged as a leading institution in the field. Mayoor School of Music is an online singing
learning platform created on the increasing demands for a Hindi singing lessons for beginners
legitimate music certification institute to counter the problems faced by singing aspirants.

1. Programs and Curriculum:

Mayoor School of Music offers a diverse range of programs and courses catering to students of
all ages and skill levels. The curriculum is carefully designed to encompass various musical
genres, instruments, and theoretical aspects of music.

2. Expert Faculty:

The school has a faculty comprising highly skilled and experienced musicians who provide
expert guidance and mentorship to students. They bring their expertise and passion for music to
create a nurturing and inspiring learning environment.

3. State-of-the-Art Facilities:

Mayoor School of Music boasts modern and well-equipped facilities, including classrooms,
practice rooms, and performance spaces. Students have access to a wide range of musical
instruments.

4. Community Engagement:

Mayoor School of Music actively engages with the local community as well as out of country
through outreach programs, workshops, and music appreciation sessions. The school strives to
make music accessible to all and promotes the importance of music education in the broader
community.

5. Commitment to Excellence:

Mayoor School of Music maintains a strong commitment to upholding its legacy of excellence
in music education. The school continuously seeks to enhance its programs, resources, and
teaching methodologies to provide the best possible learning experience for its students.

6.

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 Company Profile

Company Name- Mayoor school of music

Contact Person- Mayoor Chaudhary
Year of establishment- 2009
Contact no. - +91 9354311882
Address- Mayoor School of Music E-83 Sector-51, Noida 201301
Website: www.mayoorschoolofmusic.com

History

We are Mayoor School of Music, an institution solely dedicated towards introducing a passive
innovation in the teaching format for better guidance for Hindi singing lessons for beginners in
singing art. Mayoor School of Music is an online singing learning platform created on the
increasing demands for a Hindi singing lessons for beginners legitimate music certification
institute to counter the problems faced by singing aspirants. Mayoor School of Music was
formed by our dear Mayoor Chaudhary Sir.

Mayoor Chaudhary is a professional singer, songwriter, composer and performer, he has a

YouTube channel since 2009 where he has been helping people with online music tutorials
apart from that he has taught various students online who have made a mark in their careers.
But over the years he realized the massive potential in the upcoming decade and critical
shortage of legitimate institutes and dire need of its reach, so that’s why he founded Mayoor
School of Music to coach music aspirants online in their endeavor.

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Aim

The aim of Mayoor School of Music, like any other music school, is likely to provide high-
quality music education and training to individuals of all ages who are interested in learning and
enhancing their musical abilities.

The primary goal is to foster a love for music and help students develop their skills to become
proficient musicians.

Vision

Mayoor School of Music is an institute fully capable and willing to dedicate itself to the cause
for providing universal accessible platform for learning music. We at Mayoor School of Music
doesn’t believe in schooling for business rather we strike towards addressing the shortage of
true professional music teacher and to resolve the issue of all those expansive schooling
institutes who are both incapable and unwilling to produce a single result. Don’t be persuaded
by these fancy and expansive, incapable and undeserving music institutes. If you wish to learn
music by professionals, come join us!!!

Mission:

Mayoor School of Music's mission is to foster a passion for music and create a nurturing
environment where students can explore, learn, and excel in their musical journey. The school
aims to provide comprehensive music education, instill discipline, and encourage creativity
among students.

Services

Mayoor school of music provides the various courses for the one who have interest to make a
carrer in Music industry to achieve his/her goal. These services may include:

1. Music Instrumental Lessons: Offering individual or group lessons in various musical

instruments such as piano, guitar, violin, drums, etc.

10
2. Vocal Training: Providing vocal lessons and coaching for singing.

3. Ensemble Training: Offering opportunities for students to play in musical ensembles or

bands.

4. Competition: Conducting specialized competition between the students by great teachers.

Core Values:

Mayoor School of Music is built on a foundation of strong core values, including:

 Excellence: Striving for excellence in music education and performance.

 Passion: Instilling a deep love and passion for music among students.

 Respect: Fostering an environment of mutual respect and appreciation for all.

 Creativity: Encouraging creative expression and exploration in music.

 Community: Creating a supportive and inclusive community of musician.

Target Audience:

Mayoor School of Music caters to individuals of all ages and skill levels who have a keen
interest in learning music. Its programs are designed to meet the needs of beginners,
intermediate learners, and advanced musicians looking to hone their skills and pursue a career
in music.

Competitors:

 Mayoor School Of Music has 606 active competitors and it ranks 461st among them. 35 of
its competitors are funded while 8 have exited.

 Overall, Mayoor School Of Music and its competitors have raised over $56.7M in funding
across 77 funding rounds involving 262 investors.

 There are no private Unicorns in the entire competition set.

Top Competitors:

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1. Artium Academy - Mumbai based, 2020 founded, Series A company

2. Spardha School of Music - Pune based, 2016 founded, Seed company

3. Musopia - Helsinki based, 2011 founded, Seed company

Competitive Advantage:

 Mayoor School of Music has several competitive advantages that set it apart from other
music education institutions:

 Highly qualified and experienced faculty: The school boasts a team of skilled and
passionate instructors with extensive experience in music education and performance.

 Comprehensive curriculum: Mayoor offers a well-structured curriculum that covers a

diverse range of musical genres and styles, providing students with a well-rounded music
education.

 Performance opportunities: The school offers regular performance opportunities, allowing

students to showcase their talents and gain valuable stage experience.

 State-of-the-art facilities: Mayoor is equipped with modern music studios and practice
rooms, providing students with a conducive learning environment.

Growth Prospects:

Mayoor School of Music has significant growth prospects due to its commitment to excellence
and continuous improvement. The school can expand its reach by leveraging technology to
offer online music lessons and reach students beyond its physical location. Additionally,
strategic partnerships with local schools, community centers, and music organizations can help
broaden its impact and attract more students.

Code of Conduct:

Mayoor School of Music believes in creating an inclusive environment for everyone, regardless
of race, ethnicity, nationality, religion, skin color, sex, sexual orientation, gender identity,
national origin, age, health (physical or mental), genetic information, parental status, marital
status, political affiliation, veteran status, socioeconomic status or background,
12
neuro(a)typicality, appearance. Hence we do not tolerate harassment of any of our members in
any form. Harassment includes offensive verbal comments related to the protected classes
above, photography or audio/video recording against reasonable consent, sustained disruption
of talks or other events. Complaints of harassment will be strictly investigated by the school.
Students who fail to comply with School’s policies may be dismissed at any time with no
reimbursement of fees. Students who would like to report the violation of code of conduct can
email us at contact@mayoorschoolofmusic.com.

SYSTEM REQUIREMENTS:

For Instructor-Led courses (live, virtual classes)

 Mayoor School of Music makes high-quality music education available through online
classes and videos. Hence, it is important for you to go through the list below:

 Computer with either Windows 7, Windows Vista, Windows XP or Mac OS

 High-speed Internet connection (preferably broadband with 2-4 Mbps speed)

 Audio headset with microphone

 Built-in or external webcam for video calls

 The following software installed:

 Google Chrome

 Microsoft Internet Explorer™ version 7 or higher, Firefox™

 version 3.0 or higher, or Safari™ 4 or higher

 Adobe Flash™ 6.0 or later

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.

Company Policies

Attendance policy :-

 A student is expected to attend all classes in the batch of 12 classes.

 Before starting the course, a consultation will be provided by the school in which the
student can ask any questions or can resolve his/her queries regarding courses, fees
structure & timing.

 A student may choose to have 2 classes per week if they wish to complete the course in a
shorter duration.

 If a student is absent for more than 2 classes, the given teacher/time slot will be closed for
the student. After rejoining you may given the same time slot and the teacher on
availability. Mayoor School of Music reserves the right to do the same.

 The student may re-join for the same course within a maximum of 14 days from the last
class attended. Failure to do so will result in the termination of the course.

One O One Class:-

 The academy offers one on one virtual class.

 The one on one class will be for 50 minutes and 1 class per week.

Recordings:-

 Class recordings will be provided by the school throughout the session and also for a week
after the completion of the course (12 weeks-from the date of first video class). After seven
days of the completion of the course the provided recordings will be unavailable.

 The videos are only view-able.

Reschedule and schedule:-

 The request to reschedule the class should be given at least a day in advance. The classes
will be rescheduled keeping in mind the teacher and student’s availability.

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 The classes including the rescheduled classes should be scheduled within the timespan of
12 weeks(from the date of first video class).

 If a class is cancelled due to the unavailability of the teacher or due to technical problems
arising from the MSM’s (Teacher’s) end, the class is rescheduled to a mutually agreed date
and time.

Location based pricing:-

 Our pricing totally depends on the location, so the payment should be done as per the
location.

 In case if the student is travelling to another region, the Academy will allow the student to
take a maximum of 4 classes outside their local region. If the classes exceed beyond 4
classes the student needs to pay in the local currency for the classes attended / will be
attending.

 If the student takes over 4 classes outside their local region, they would receive an e-mail
requesting them to confirm their current location. In case their current location is different
from the location of registration, they would be required to pay the difference in fees. Not
hearing back from the student within 5 days of the e-mail request may lead to the
suspension of their account.

Payment policy:-

Mayoor School of Music reserves the right to raise prices at any time. Both current and new
students enrolling in any of the courses must pay the current prices in effect at the start of each
course term.

Refund policy:-

There will be no refund for those students who have taken at least one virtual/video class.

Technology Policy :-

a) All members of the School’s community must abide by the following technology policies:

b) You should follow proper security procedures like not sharing your passwords and logins
with any other person, changing your passwords regularly etc.

15
c) Using MSM’s resources for learning purpose only.

d) Cooperate with MSM staff for any technological issues or escalations .

The following will be considered as serious violations:

e) Downloading, copying information without authorization.

f) Stealing, using, or disclosing someone else’s password without authorization.

g) Sending or posting discriminatory, harassing, or threatening messages or images .

h) Introducing malicious software onto the website, or simply damaging files .

i) Making the recordings or any other resource available to others.

j) Posting any unlawful, threatening or objectionable material on the website or any other
resources

Registration Questions:-

1. How many people can use an account?

Ans- As per our policies, one account can be used by only one enrollment.

2. What are the time slots of the classes?

Ans- The class timings can be fixed as per your convenience.

3. How can I enroll for the courses?

Ans- You can purchase the course from our website: Mayoor School of Music or you can send
us an e-mail on contact@mayoorschoolofmusic.com.

4. What is the procedure after enrollment?

Ans- Once you enrol for a course with MSM, our team will get in touch with you to discuss the
class scheduling and other details.

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 SWOT ANALYSIS

Strengths:

 Reputation: Mayoor School of Music has a strong reputation for providing high-quality
music education and training.

 Experienced Faculty: The school boasts a team of experienced and skilled music instructors
who are experts in their respective fields.

 Diverse Music Programs: Mayoor School of Music offers a wide range of music programs,
catering to students of all ages and skill levels.

 State-of-the-art Facilities: The school is equipped with modern facilities and instruments,
providing students with a conducive learning environment.

 Strong Student Community: The school fosters a supportive and vibrant student community
that encourages collaboration and creativity.

Weaknesses:

 Limited Reach: Mayoor School of Music may have limited reach or visibility in certain
regions, potentially missing out on prospective students.

 Competition: There might be intense competition from other music schools and institutions
in the area.

 Limited Extracurricular Activities: The school's focus on music education might limit the
availability of other extracurricular activities for students.

Opportunities:

 Online Learning: Mayoor School of Music can explore opportunities for online music
education to reach a broader audience beyond its physical location.

 Collaborations: Partnering with local schools, colleges, or music organizations can enhance
the school's reputation and attract more students.
17
 Music Events and Workshops: Organizing music events, workshops, and concerts can
showcase the talents of students and attract potential students and music enthusiasts.

Threats:

 Changes in Demand: Shifts in music preferences or changes in the demand for certain
music programs may impact enrollment numbers.

 Economic Factors: Economic downturns or financial constraints may affect the willingness
of individuals to invest in music education.

Technological Advances: Advancements in technology may lead to the emergence of new

online music learning platforms, increasing competition

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 MUSIC ACTIVITIES
At Mayoor School of Music, we believe that music is a universal language that transcends
boundaries and brings people together. Our passion for music drives us to organize a wide range
of musical activities and events that cater to music lovers of all ages and skill levels. Whether
you’re a seasoned musician or someone who simply enjoys the magic of melodies, we have
something special in store for you.

1. Music Competitions

Get ready to showcase your talent and passion on our grand stage. Our music competitions are
designed to provide a platform for budding musicians to shine and express their unique artistry.
With various categories spanning genres like Hindustani classical, Semi Classical, Sufi,  Pop,
and more, there’s something for everyone. Our esteemed panel of judges comprises industry
professionals and renowned musicians who will provide valuable feedback and recognition to
participants.

Fig,1.0

2. Karaoke Nights

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Sing your heart out and unleash your inner superstar at our lively karaoke nights. It’s the perfect
opportunity to gather with friends, family, and fellow music enthusiasts for a fun-filled evening
of singing and laughter. Our extensive song library caters to a diverse range of musical tastes,
ensuring that everyone finds a favorite tune to belt out. Whether you’re a rockstar or a shower
singer, the spotlight is yours to embrace.

Fig,2.0

3. Community Events

We strongly believe in building a vibrant music community, and our community events reflect
this ethos. From open jam sessions to music workshops and collaborative performances, these
events encourage musicians of all levels to connect, learn, and grow together. It’s an incredible
opportunity to network, share experiences, and foster lasting friendships with like-minded
individuals who share a deep love for music. Come, let the music captivate your soul, and let
your talent shine in this musical journey.

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 Fig,3.0

INITIATIVES TOWARDS BETTER CUSTOMER

SATISFACTION
Mayoor School of Music has taken several initiatives towards better customer satisfaction to
enhance the overall learning experience for students and ensure their needs are met effectively.
Some of these initiatives include:

1. Personalized Learning Plans: Mayoor School of Music offers personalized learning plans
for each student based on their musical interests, goals, and skill levels. This tailored
approach ensures that students receive individualized attention and guidance, leading to
better satisfaction and progress.

2. Qualified and Experienced Instructors: The school ensures that all instructors are highly
qualified and experienced in their respective musical disciplines. This commitment to
excellence in teaching enhances the learning experience and instills confidence in students,
contributing to higher customer satisfaction.

3. Regular Progress Evaluation: Mayoor School of Music conducts regular progress

evaluations to assess each student's growth and development. Feedback sessions with
students and parents help identify areas of improvement and provide valuable insights for
enhancing the learning process.

4. Flexible Class Scheduling: The school offers flexible class scheduling options to
accommodate students' busy schedules and preferences. This approach enables students to
manage their learning alongside other commitments, leading to increased satisfaction and
convenience.

5. Interactive Workshops and Events: Mayoor School of Music organizes interactive

workshops, concerts, and events that allow students to showcase their talents and interact
with peers. These events create a sense of community and motivation, contributing to
higher engagement and satisfaction.

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6. State-of-the-Art Facilities: The school invests in state-of-the-art facilities and equipment to
provide a conducive learning environment for students. Well-equipped practice rooms,
recording studios, and performance spaces enhance the overall learning experience.

7. Continuous Improvement and Innovation: Mayoor School of Music actively seeks feedback
from students and parents to identify areas for improvement. They continuously innovate
and update their curriculum and teaching methodologies to stay relevant and meet the
evolving needs of their customers.

8. Customer Support and Communication: The school maintains open lines of communication
with students and parents through regular updates, newsletters, and responsive customer
support. This approach fosters a strong relationship with customers and ensures their
concerns are addressed promptly.

9. Community Engagement: Mayoor School of Music actively participates in community

events and outreach programs, creating a positive impact beyond their student base.
Engaging with the community helps build goodwill and a positive reputation, contributing
to customer satisfaction.

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 Problem
Faced :-
“Scheduling and coordination of musical classes for a large number of
students.”
Handled :-
During my internship at the Mayoor School of Music, one of the key problems I handled was
the school had a significant number of students enrolled in various music programs, including
vocal, instrumental, and group of classes.

However, due to the increasing student population and limited availability of instructors and
practice rooms, scheduling and managing these classes became a challenging task.

As I, and my colleague is the only office administrator who can manage the all musical classes
without any interruptions. But at the end it was a huge problem which I suffer most.

It is important to effectively handling this problem because Firstly, it directly impacted the
learning experience of mine in Mayoor school of music. If there is timely and well-organized
class schedules so it ensured the students could attend their desired classes without any conflicts
and disruptions. It also allowed for a balanced distribution of classes across different days and
time slots,as per according the students preferences, also ensuring the equal access to learning
opportunities for all students.

Secondly, By efficient scheduling and coordination had a direct impact on the productivity and
effectiveness of the music instructors. By optimizing the use of practice rooms and instructors'
time, i aimed to create a streamlined and productive teaching environment in the Mayoor school
of music. Ultimately, this contributed to the overall growth and success of the music program at
the school.

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 Objectives
The objectives of doing an internship which I expected to do are as follows:-

 Assisting music teachers in preparing lesson plans and teaching materials.

 Supporting music classes and workshop by setting up equipment and materials.

 Assisting in organizing and coordinating music events and performances.

 Helping students with their musical instruments and practice sessions.

 Conducting research on music education trends and techniques.

 Assisting in administrative tasks such as managing student records and attendance.

 Participating in team meetings and contributing ideas for improving the music program.

 Supporting the marketing and promotion of music program and events.

 Providing feedback and evaluations on student performances and progress.

 Assisting with any other tasks or projects as directed by the school management

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 Scope of the study
Field of study :- Field of study is Learning management system
Region :- Delhi NCR
Segment :- All age/income group

Research Design
 Survey Method -
Random Sampling:
In this method, I randomly select a representative sample of students from the
Mayoor School of Music. Random sampling can provide a fair representation of
the entire student population and reduce the potential for bias for me.
Convenience Sampling:
By my convenience I chooses the random participants. While it's easy to
implement, it may introduce bias as it may not represent the entire student
population.

 Sample Unit - All employers and students

 Sample Size - 50 employees
 Questionnaire

Data Collection Method

 Primary Data: - Primary data means data that are collected by different techniques

like questionnaire, Depth interview, Survey, Schedules etc. In this project, primary

data has been collected by the means of questionnaire.

 Secondary Data: - Secondary data means data that are already available i.e.: they

refer to the data which have already been collected and analyzed by someone else.

Usually published data are available in: Various publications of the central, state/local

governments or foreign governments, technical and trade journals etc. The secondary

data involved in this project has been gathered from the medical journals, literatures

and internet.
25
 Introduction

Learning Management System :-

A Learning Management System (LMS) is a software application or platform that allows

organizations and educational institutions to manage, deliver, and track various types of
learning and training activities. It provides a centralized and efficient way to deliver educational
content, track learner progress, and manage training programs.

In essence, an LMS empowers instructors to create and deliver educational content, monitor
student engagement, and assess their performance. For students, it offers interactive features
like threaded discussions, video conferencing, and discussion forums to enhance the learning
experience.

Learning management systems find applications across various sectors, including businesses,
government agencies, and traditional as well as online educational institutions. They enhance
conventional teaching methodologies while streamlining organizational processes, saving time
and resources. With an effective LMS, instructors and administrators can efficiently manage
tasks such as user registration, content organization, scheduling, communication, assessments,
certifications, and notifications.

To promote standardization in LMSes, the Advanced Distributed Learning group, backed by the
U.S. Department of Defense, has developed a set of specifications known as the Sharable
Content Object Reference Model (SCORM). These specifications encourage compatibility and
interoperability among different LMS platforms.

26
Applications:-

Learning Management Systems (LMS) are used for various purposes in different settings,
including educational institutions, corporate organizations, and training centers. Some common
uses of LMS are:

1. Training and Development: LMS is widely used for employee training and development in
businesses. It allows organizations to create and deliver online training courses, track
employee progress, and assess their performance.

2. Education: In educational institutions, LMS is used to deliver online courses and manage
course content, assignments, quizzes, and grades. It provides a centralized platform for
students and teachers to interact and access learning materials.

3. Onboarding: LMS facilitates the onboarding process for new employees by providing them
with training materials and resources to quickly get up to speed with their roles and
responsibilities.

4. Compliance Training: Many industries require employees to undergo specific compliance

training to adhere to regulations. LMS helps organizations deliver and track such training
efficiently.

5. Certification and Skill Development: LMS is used to offer certification courses and skill
development programs to individuals seeking to enhance their knowledge and expertise in
various fields.

6. Blended Learning: LMS allows organizations to adopt blended learning approaches,

combining both online and in-person training to cater to diverse learning needs.

7. Performance Management: LMS can be integrated with performance management systems

to track employee performance and identify areas where further training may be required.

8. Mobile Learning: LMS platforms offer mobile compatibility, allowing learners to access
training content and materials on their smartphones or tablets, promoting learning on-the-
go.

9. Resource Management: LMS provides a centralized repository for training resources,

making it easier to organize, update, and share learning materials.

27
10. Collaboration and Communication: LMS platforms often have built-in communication
tools, discussion forums, and chat features that foster collaboration and knowledge sharing
among learners.

Key Features:

 Course Management: LMS allows administrators to create, organize, and manage courses,
modules, and learning materials.

 Content Delivery: It enables the delivery of various types of content, such as videos,
presentations, quizzes, and assignments, to learners.

 User Management: LMS helps manage user accounts, enrollments, and user roles, ensuring
secure access to the appropriate content.

 Progress Tracking: Learner progress and performance can be tracked and monitored,
allowing administrators to identify areas for improvement.

 Assessment and Quizzes: LMS supports the creation and administration of quizzes,
assessments, and evaluations to measure learner understanding.

 Reporting and Analytic: It provides detailed reports and analytic on learner engagement,
performance, and course effectiveness.

 Communication Tools: LMS includes communication tools like discussion forums, chat,
and messaging to facilitate collaboration and interaction among learners and instructors.

 Mobile Learning: Many modern LMS platforms offer mobile compatibility, allowing
learners to access content from any device.

28
Functions:
 Course Management: LMS allows administrators and instructors to create and manage
online courses. It includes features for organizing course materials, setting up assessments,
and tracking student progress.

 Content Management: LMS provides a platform to upload and organize learning content
such as documents, videos, presentations, and quizzes. It ensures that learners have easy
access to all the necessary resources.

 User Management: LMS allows administrators to manage user accounts, enroll learners in
courses, and assign specific roles to instructors, students, and other stakeholders.

 Tracking and Reporting: LMS offers tracking and reporting functionalities to monitor
learners' progress and performance. Instructors and administrators can generate reports on
completion rates, quiz scores, and other learning metrics.

 Assessment and Evaluation: LMS facilitates the creation and delivery of assessments and
quizzes to evaluate learners' knowledge and understanding of the course material.

 Communication and Collaboration: LMS provides tools for communication and

collaboration, such as discussion forums, chat rooms, and messaging, enabling learners to
interact with instructors and peers.

 Gamification: Some LMS platforms incorporate gamification elements, such as badges,

points, and leaderboards, to enhance learner engagement and motivation.

 Mobile Accessibility: Many modern LMS platforms are mobile-friendly, allowing learners
to access course content and participate in learning activities on their smartphones and
tablets.
29
Benefits:

 Scalability: LMS can accommodate large numbers of learners and can scale to meet the
organization's growing needs.

 Cost-Effective: It reduces costs associated with traditional training methods like travel,
accommodation, and printed mate

 rials.

 Time Savings: LMS streamlines course creation, delivery, and assessment processes,
saving time for both learners and instructors.

 Consistency: LMS ensures a consistent learning experience for all learners, regardless of
their location or access to resources.

 Accessibility: Learners can access learning materials and resources at their convenience,
promoting self-paced learning.

 Performance Improvement: LMS allows organizations to identify areas of improvement

and tailor training programs accordingly.

 Compliance and Certification: It helps track compliance with regulatory requirements and
provides certification for completed courses.

Pricing model:

 Freemium: This model allows users to access the basic features of certain LMS platforms
for free. However, when users utilize more advanced functionalities, a fee is charged.

 Subscription: Users pay a recurring fee at regular intervals to access the LMS. Depending
on the subscription plan, organizations may gain complete access to all LMS features or
pay for each user separately.

 Licensing: LMS licensing can be based on either an annual fee that companies must renew
or a one-time fee, granting users unlimited lifetime access.

 Open Source: Some LMS products are available at no cost. Examples of open-source LMS
platforms include Chamilo, EdApp, Ilias, Moodle, and Saka
30
Advantages of Learning Management Systems (LMS):

 Centralized Learning Hub: LMS provides a centralized platform for hosting and
accessing learning resources, courses, assessments, and materials, making it convenient for
learners to access everything in one place.

 Flexibility and Accessibility: Learners can access content and courses anytime, anywhere,
fostering self-paced and flexible learning.

 Scalability: LMS can accommodate a large number of learners, making it suitable for
organizations of varying sizes.

 Tracking and Reporting: LMS offers tracking tools to monitor learner progress,
completion rates, and performance, providing insights for improvement.

 Customization: LMS can be tailored to the organization's needs, allowing for personalized
learning experiences and content.

 Collaboration: LMS often includes discussion forums, chat, and collaboration tools to
encourage interaction and knowledge sharing among learners.

 Cost-Efficiency: LMS reduces the need for physical materials and instructor-led training,
leading to potential cost savings.

 Automated Administration: LMS streamlines administrative tasks like enrolment,

notifications, and grading, reducing manual efforts.

 Consistency: LMS ensures uniform content delivery and assessment, maintaining

consistency in training outcomes.

31
Disadvantages of Learning Management Systems (LMS):

 Initial Setup Complexity: Implementing and configuring an LMS can be complex and
time-consuming, requiring technical expertise.

 Technical Glitches: LMS may experience technical issues, affecting user experience and
learning continuity.

 Costs: While cost-effective in the long term, setting up and maintaining an LMS can
involve upfront expenses.

 User Resistance: Some learners and instructors may resist the shift to digital learning,
preferring traditional methods.

 Lack of Personal Interaction: Online learning through LMS may lack the personal touch
of face-to-face instruction, impacting engagement and motivation.

 Content Quality: Poorly designed or outdated content can negatively affect the learning
experience and outcomes.

 Learning Curve: Learners and instructors unfamiliar with LMS may require time to adapt
to the new platform.

 Dependence on Technology: Technical issues or disruptions can hinder access to learning

materials and courses.

 Security Concerns: Protecting sensitive learner data and preventing unauthorized access is
crucial, requiring robust security measures.

 Customization Challenges: While customizable, extensive customization of an LMS can

require significant resources and expertise.

32
 Difference between LMS v/s LXP
 LMS (Learning Management System) and LXP (Learning Experience Platform) are both
software solutions used in the field of e-learning, but they have some key differences in
their functionalities and focus:

 Functionality:

LMS: A Learning Management System is primarily focused on the administration and

management of learning content. It provides tools for creating, delivering, and tracking online
courses and training programs. LMSs are often used for compliance training, employee
onboarding, and skill development.

LXP: A Learning Experience Platform, on the other hand, is more focused on the learner
experience. It curates and delivers personalized content to learners based on their interests,
preferences, and learning goals. LXP platforms often use AI and machine learning to
recommend relevant content and create engaging learning pathways.

 Content Curation:

LMS: LMSs typically offer a structured and predefined course catalog that follows a specific
curriculum. Content is usually organized into modules and follows a linear learning path.

LXP: LXPs emphasize content curation and allow learners to explore a wide range of resources,
including articles, videos, podcasts, and social learning content. Learners have more control
over their learning journey and can access content in a non-linear fashion.

 Personalization:

LMS: While some LMSs offer basic personalization options, their primary focus is on the
management and delivery of standardized courses to a large audience.

LXP: Personalization is a core feature of LXPs. They use data analytics and user behavior to
recommend relevant content that aligns with each learner's preferences and learning objectives.

 Social and Collaborative Learning:

LMS: LMSs may have limited social learning features, such as discussion forums or chat tools,
but they are not the main focus.

33
LXP: LXPs often include robust social and collaborative learning tools that facilitate knowledge
sharing, peer-to-peer learning, and interactions among learners.

 Integration and Compatibility:

LMS: LMSs are commonly integrated with other HR and talent management systems to
manage employee training and development.

LXP: LXPs are designed to integrate with various content sources and LMSs, allowing them to
complement existing learning ecosystems.

Fig,4.0

34
 LMS Used by Researchers
Researchers use various LMS to support online learning. Based on the source, the LMS used
can be classified into two, namely LMS developed specifically by researchers or institutions
and LMS that are freely available or commercial, such as Blackboard ,Moodle, Edusoft, Canvas
and Blendspace.

In addition, based on access, the LMS can be classified into two, web-based and application-
based.

Rizal etal, developed an LMS named LMS3 (Learning Management System Supported
Smartphone). This LMS can be accessed using a PC or laptop and a smartphone. In addition,
this LMS also supports synchronous learning. Then Saputro et al , developed an LMS named
BERSAQURAL. The LMS is founded upon scientific principles, the teachings of the Qur'an,
and observations of the natural world. It utilizes open-source materials and employs an adaptive
approach through ProblemBased Learning. Additionally, the LMS is equipped with features
such as plagiarism checkers, download facilities, and rating menus. Furthermore, Thepwongsa
et al and their colleagues at the faculty developed an LMS named KKUMEDX. This LMS
allows users to adjust the function and appearance more flexibly.

35
LMS:- The advent of technology has transformed the education landscape, including music
education. Mayoor School of Music recognizes the importance of embracing digital solutions to
enhance the learning experience for its students. This study aims to explore the development
and implementation of an effective online learning management system (LMS) for the school,
catering to the diverse needs of students and instructors.

Functions:-
1) Content Delivery: The LMS allows instructors to upload and share course materials,
including video lectures, audio recordings, sheet music, and supplementary resources.

2) Interactive Features: Students can engage in discussions, participate in virtual classrooms,

and collaborate with peers on music projects, fostering a sense of community and
creativity.

3) Assessment and Feedback: The LMS enables instructors to create quizzes, assignments,
and exams, providing real-time feedback to students and tracking their progress.

4) Personalized Learning: The platform offers adaptive learning features, allowing students to
learn at their own pace and receive personalized recommendations for further study.

5) Multimedia Integration: The LMS supports multimedia elements, such as audio and video
demonstrations, to enhance the learning experience.

Importance:-
 Flexibility: Students can access course materials and engage in learning activities at their
convenience, accommodating various schedules and learning preferences.

 Expanded Reach: The online platform has allowed Mayoor School of Music to reach a
broader audience, including students from different geographic locations.

 3Improved Communication: The LMS facilitates seamless communication between

students and instructors, fostering a supportive and interactive learning environment.

 Enhanced Learning Experience: The integration of multimedia elements and interactive

features enriches the learning experience and promotes active engagement.

36
 Data-driven Insights: The LMS provides valuable data and analytics, enabling instructors to
track student performance, identify areas of improvement, and tailor instruction
accordingly.

Literature Review
According to Araújo Júnior and Marquesi (2009) a Learning Management System, widely
spread as LMS and, hence the use of this acronym in this study may be defined, in the user
perspective, as a virtual environment that aims to simulate face-to-face learning environments
with the use of Information Technology. In an LMS, the interaction happens through devices
that enable communication either synchronously or asynchronously, allowing the creation of
different strategies to encourage a dialogue and active participation of students.
According to Lonn and Teasley (2009) Learning Management Systems are web-based systems
that enable teachers and students to share materials, to submit and return assignments and to
communicate online. Meanwhile Almrashdeh et al. (2011) point out that an LMS is software
used to plan, implement and evaluate a specific learning process.

In LMS, mediation involves both the acquisition of competences and communication skills of
all teachers and students, and a greater concern to create interaction moments and practical
application possibilities of collaborative work, with that learning process happening in a
participatory manner.
For that, the teacher relies on communication devices, such as chat rooms, forums, blogs, video
blogs (Souza, 2005; Sartori & Garcia, 2009; Rosini, 2013). To these authors, it is necessary to
consider that an LMS must seek to get the best advances in technology available today, for
reasons of efficiency and for enabling the maximum degree of interactivity and communication
among users. Learning and collaborative work have become fundamental and technological
advances should lead to the achievement of high interaction levels.The first LMS appeared in
the nineties, along with the first web browsers.
According to Silva (2013), Learning Management Systems are often criticized, due to the belief
that these technologies simply virtualize non-virtual classrooms. However, according to the
author, they are not the main problem, but the way they are designed, structured and crafted.
Furthermore, the use of an LMS requires careful studies particularly in relation to educational
and financial aspects.

37
 Questionnaire

1) How satisfied are you with the quality of music instruction at Mayoor School of Music?
 Very Satisfied
 Satisfied
 Neutral
 Unsatisfied
 Very Unsatisfied
2) On a scale of 1 to 10, how likely are you to recommend Mayoor School of Music to a
friend or family member.

1 2 3 4 5

3) How do you rate the overall learning environment and facilities at Mayoor School of Music?
(Excellent, Good, Average, Below Average, Poor)

4) How do you stay informed about updates and events at Mayoor School of Music?
a) Email notifications
b) Website announcements
c) Social media posts
d) Flyers and posters at the school

5) How long have you been using the Learning Management System (LMS) at Mayoor School of
Music?
a) Less than 6 months
b) 6 months to 1 year
c) 1 year to 2 years
d) More than 2 years

6) How do you find the user interface of the LMS?

a) Intuitive and easy to navigate
b) Requires some learning, but manageable
c) Confusing and difficult to use
38
d) Not applicable, I haven't used the LMS

7) How has the LMS impacted student engagement and participation in online learning activities?
a) Increased student engagement
b) No change in student engagement
c) Decreased student engagement
d) Not applicable, I don't interact with students on the LMS

8) Have you received any training or support to effectively use the LMS?
a) Yes, comprehensive training
b) Some basic training
c) No, I haven't received any training
d) Not applicable, I am already familiar with LMS usage

9) How do you assess the effectiveness of the LMS in improving student learning outcomes?
a) Through regular assessments and tests
b) Student feedback and surveys
c) Analyzing student performance data on the LMS
d) Not sure/I don't assess student learning outcomes

10) How has the LMS improved communication and collaboration among students, teachers, and
parents?
a) Facilitated seamless communication
b) Improved communication to some extent
c) No significant improvement in communication
d) Not applicable, I don't use the LMS for communication

11) Do you think the LMS has positively contributed to the overall educational experience at Mayoor
School of Music?
a) Yes, definitely
b) Yes, to some extent
c) No, it hasn't made a noticeable impact
d) Not sure/I can't tell

39
 Data Interpretation

Question: How satisfied are you with the quality of music instruction at Mayoor
School of Music?

Fig,5.0

Interpretation : In the above data, 50% must be very satisfied , 20% of which is
satisfied ,18% is neutral, the rest 8% and 4% are the unsatisfied and very unsatisfied to it.

40
Question: On a scale of 1 to 5, how likely are you to recommend Mayoor School
of Music to a friend or family member.

Fig,6.0

Interpretation : In the above chart , 60% of the employees rated the MSM workshop 5 out
of 5,20% employees rated it 4 out of 5,10% rated it 3 out of 5,8%
rated it 2 out of 5 and the rest 2% rated it 1 out of 5.

41
Question: How do you rate the overall learning environment and facilities at
Mayoor School of Music?

Fig,7.0

Interpretation : In the above chart , 35% of the employees rated the excellent,30%
employees say good learning environment, 20% say average,10%
Must be below average and the rest 5% are of poor one.

42
Question: How do you stay informed about updates and events at Mayoor School
of Music?

Fig,8.0

Interpretation : In the above chart , 70% of the employees rated the email notification ,15%
employees say website announcements, 8% say social media posts, and the rest are Flyers and
posters at the school which they use.

43
Question: How long have you been using the Learning Management System
(LMS) at Mayoor School of Music?

Fig,9.0

Interpretation : In the above chart , 45.5% of the employees rated 6 months to 1 year,27.3%
employees say 1 year to 2 year, 18.2% say More than 2 years ,and the rest are Less than 6
months. .

44
 Question: How do you find the user interface of the LMS?

Fig,10.0

Interpretation : In the above chart , 80% of the employees rated the Intuitive and easy to
do,10% employees requires some learning , 8% are confusing and difficult to use, and the
rest are Not applicable..

45
Question: How has the LMS impacted student engagement and participation in
online learning activities?

Fig,11.0

Interpretation : In the above chart , 70% of the employees rated the Increased student
engagement, 20% employees say No change in student engagement, 90% say Decreased
student engagement, and the rest are Not applicable, they don’t interact.

46
 Question: Have you received any training or support to effectively use the
LMS?

Fig,12.0

Interpretation : In the above chart , 60% of the employees rated the Yes,comprehensive
,35% employees say some basic training , 4% say No, I haven’t received, and the rest are of
Not sure.

47
 Question: How do you assess the effectiveness of the LMS in improving
student learning outcomes?

Fig,13.0

Interpretation : In the above chart , 50% of the employees rated the Through regular
assessment and text,40% employees say student feedback, 8% say Analyzing student
performance data , and the rest 2% are Not sure.

48
Question: Do you think the LMS has positively contributed to the overall
educational experience at Mayoor School of Music?

Fig,14.0

Interpretation : In the above chart , 77% of the employees rated the Yes, definitely,14%
employees say Yes,to some extent, 7% say No, it not made a noticeable impact ,2%
Must be Not sure.

49
Question: How has the LMS improved communication and collaboration
among students, teachers, and parents?

Fig,15.0

Interpretation : In the above chart , 40% of the employees rated that they improve seamless
communication, 30% employees say improved communication to some extent, 25% say No,
significant improvement are made using LMS ,5% Must be Not applicable, they do not use.

50
 Findings

 50% must be very satisfied , 20% of which is satisfied ,18% is neutral, the rest 8% and 4%
are the unsatisfied and very unsatisfied to it.

 60% of the employees rated the MSM workshop 5 out of 5,20% employees rated it 4 out of
5,10% rated it 3 out of 5,8% rated it 2 out of 5 and the rest 2% rated it 1 out of 5.

 35% of the employees rated the excellent,30% employees say good learning environment,
20% say average,10% Must be below average and the rest 5% are of poor one.

 70% of the employees rated the email notification ,15% employees say website
announcements, 8% say social media posts, and the rest are Flyers and posters at the school
which they use.

 45.5% of the employees rated 6 months to 1 year,27.3% employees say 1 year to 2 year,
18.2% say More than 2 years ,and the rest are Less than 6 months. .

 80% of the employees rated the Intuitive and easy to do,10% employees requires some
learning , 8% are confusing and difficult to use, and the rest are Not applicable..

 70% of the employees rated the Increased student engagement, 20% employees say No
change in student engagement, 90% say Decreased student engagement, and the rest are
Not applicable, they don’t interact.

 60% of the employees rated the Yes,comprehensive ,35% employees say some basic
training , 4% say No, I haven’t received, and the rest are of Not sure.

 50% of the employees rated the Through regular assessment and text,40% employees say
student feedback, 8% say Analyzing student performance data , and the rest 2% are Not
sure.

51
 77% of the employees rated the Yes, definitely,14% employees say Yes,to some extent, 7%
say No, it not made a noticeable impact ,2% Must be Not sure.
 40% of the employees rated that they improve seamless communication, 30% employees
say improved communication to some extent, 25% say No, significant improvement are
made using LMS ,5% Must be Not applicable, they do not use.

52
 Conclusion

In conclusion, my internship and conducted research on the topic "A Study of Online Learning
Management System in Mayoor School of Music" have been a rewarding and enlightening
experience. Throughout this journey, I have delved deep into the world of online education and
explored the benefits and challenges of implementing a learning management system (LMS) in
the context of music education.The research findings have shed light on the significant
advantages of an LMS, such as enhanced accessibility, flexibility, and personalized learning
experiences for students. The LMS has also streamlined administrative tasks, improved
communication between instructors and learners, and facilitated efficient content delivery.

However, the study also revealed some challenges, including the need for continuous updates
and technical support to ensure a seamless learning experience. Additionally, adapting to online
learning methodologies requires proper training for both educators and students to maximize the
platform's potential.

53
 Recommendations

Based on my experience as an intern conducting research at Mayoor School of Music, I would

like to provide the following recommendations:-

i. Clear Research Objectives: Before starting the research, clearly define the objectives of
your study. Discuss and finalize the research questions with your supervisor to ensure that
your research aligns with the goals and needs of Mayoor School of Music.

ii. Collaboration with Faculty: Engage with the music faculty and instructors to understand
their perspectives and insights. Collaborating with experienced educators will provide
valuable input and help in shaping your research design.

iii. Data Collection: Use a combination of qualitative and quantitative data collection methods.
Conduct interviews, surveys, and observations to gather comprehensive data on the
effectiveness of the learning management system and its impact on music education.

iv. Stay Organized: Keep track of your research progress, data, and notes in an organized
manner. Utilize software tools, spreadsheets, or research management platforms to
streamline the process.

v. Ethical Considerations: Adhere to ethical guidelines while conducting research. Obtain

informed consent from participants and maintain confidentiality and anonymity where
required.

vi. Regular Updates with Supervisor: Schedule regular meetings with your supervisor to
discuss your progress, challenges, and findings. Their guidance and feedback will be
invaluable in shaping the direction of your research.

vii. Continuous Learning: Embrace the learning experience throughout your internship. Be
open to new ideas, insights, and challenges that arise during the research process. Engage in
discussions with peers and faculty members to broaden your perspective.

54
viii. Long-Term Impact: Consider the potential long-term impact of your research on Mayoor
School of Music. How can the findings be applied to improve music education and enhance
the learning experience for students?

55
 Limitation of the Study
 The sample area and sample size has been limited due to time constraint.

 Employess (respondents) are reluctant for their feedbacks & opinions, and authenticity of
their statements can’t be verified too.

 All the observation and recommendation will be made on the feedback obtained from
survey.

56
 Learning from the Internship

I. I learned how to design and administer questionnaires, conduct interviews, and analyze
data.
II. Working at Mayoor School of Music allowed me to collaborate with music faculty,
instructors, and other team members.
III. I gained a deeper understanding of music education, the challenges faced by teachers, and
the impact of technology on the learning process.
IV. I learned about various research methodologies and data analysis techniques. This
experience enhanced my ability to design and execute a research project effectively.
V. Balancing my internship tasks with other responsibilities required strong time management
skills.
VI. The internship allowed me to expand my professional network by interacting with
professionals in the field of music education.

57
 Appendix

Questionnaire

1. How satisfied are you with the quality of music instruction at Mayoor School of Music?
 Very Satisfied
 Satisfied
 Neutral
 Unsatisfied
 Very Unsatisfied
2. On a scale of 1 to 10, how likely are you to recommend Mayoor School of Music to a
friend or family member.

1 2 3 4 5

3. How do you rate the overall learning environment and facilities at Mayoor School of Music?
(Excellent, Good, Average, Below Average, Poor)

4. How do you stay informed about updates and events at Mayoor School of Music?
a) Email notifications
b) Website announcements
c) Social media posts
d) Flyers and posters at the school

5. How long have you been using the Learning Management System (LMS) at Mayoor School of
Music?
a) Less than 6 months
b) 6 months to 1 year
c) 1 year to 2 years
d) More than 2 years

6. How do you find the user interface of the LMS?

a) Intuitive and easy to navigate
b) Requires some learning, but manageable
c) Confusing and difficult to use
d) Not applicable, I haven't used the LMS

58
7. How has the LMS impacted student engagement and participation in online learning activities?
a) Increased student engagement
b) No change in student engagement
c) Decreased student engagement
d) Not applicable, I don't interact with students on the LMS

8. Have you received any training or support to effectively use the LMS?
a) Yes, comprehensive training
b) Some basic training
c) No, I haven't received any training
d) Not applicable, I am already familiar with LMS usage

9. How do you assess the effectiveness of the LMS in improving student learning outcomes?
a) Through regular assessments and tests
b) Student feedback and surveys
c) Analyzing student performance data on the LMS
d) Not sure/I don't assess student learning outcomes

10. How has the LMS improved communication and collaboration among students, teachers, and
parents?
a) Facilitated seamless communication
b) Improved communication to some extent
c) No significant improvement in communication
d) Not applicable, I don't use the LMS for communication

11. Do you think the LMS has positively contributed to the overall educational experience at Mayoor
School of Music?
a) Yes, definitely
b) Yes, to some extent
c) No, it hasn't made a noticeable impact
d) Not sure/I can't tell

59
 List of References

1. Company Profile: www.mayoorschoolofmusic.com

2. Learning management system: www.google.com /
https://www.techtarget.com/searchcio/definition/learning-management-system/
https://en.wikipedia.org/wiki/Learning_management_syst
3. Data Collection: www.googlemaps.com/ www.linkedin.com/
www.facebook.com/ www.youtube.com

60
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 Grob, H. L., Bensberg, F., & Dewanto, B. L. (2004). Developing, deploying, using and
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61