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1. Microfinance refers to: B. Banks lending

A. Banks lending money to a very small number of money to low in-
businesses. come businesses
B. Banks lending money to low-income businesses.
C. Banks lending very small amounts of money to
wealthy businesses.
D. Banks charging low fees for all business loans.

2. A society where economic power is concentrated in central state sys-

the hands of government officials and political author- tem
ities is called:

3. The theory of comparative advantage states that Theory that states

that a country
should sell to oth-
er countries those
products that is
produces most ef-
fectively and ef-
ficiently and buy
from other coun-
tries those prod-
ucts that it cannot
produce as effec-
tively or efficiently.

4. The most important agreement which codifies human C. The Universal

rights is the:A. The American Civil Liberties Act. Declaration of Hu-
B. The Versailles Treaty. man Rights.
C. The Universal Declaration of Human Rights.
D. The U.S. Declaration of Independence.

5. An individual who is a supporter of globalization D. All of the above.

would argue that it helps the developing world by:A.
Giving entrepreneurs access to foreign investment
funds to support economic development.
B. Allowing new ideas and technological innovations
to spread quickly.
C. Providing people in developing countries with more
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jobs.
D. All of the above.

6. As a stakeholder, suppliers' interests include:

7. A visual representation of the many links between a supply chain map

lead firm and its suppliers, superimposed on a geo-
graphical map is called a:

8. Social impacts of global supply chains include: wages, working

conditions, health
& safety

9. According to a recent survey of supply chain man- health and afety

agers, which of these social and environmental issues
was the most important?

10. Studying the underlying cause of repeated supplier root cause analy-
violations is called: sis

11. A thin layer of gas that protects the earth from exces- ozone
sive ultraviolet radiation from the sun is:

12. Natural capital refers to the world's: resources of the

planet

13. Reasons for the destruction of rain forests include: Commercial log-
ging.
Conversion of
forests to planta-
tions.
Cattle ranching.

14. Sustainable development: development that

"meets the needs
of the present
without compro-
mising the ability
of future genera-
tions to meet their
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own needs".

(requires that hu-

man society use
natural resources
at a rate that can
be continued over
an indefinite peri-
od)

15. The amount of land and water a human population ecological foot
needs to produce the resources it consumes and print
to absorb its wastes given prevailing technology is
called:

16. Which of the following statements accurately de- Supervises staff

scribe the role of chief sustainability officer? across functional
areas.
Requires strong
interpersonal
skills.
Typically reports to
the CEO.

17. Which of the following statements is not true about it is a nonrenew-

arable land? able resource.

18. Which of these factors has accelerated the current Rapid Industrial-
ecological crisis? ization

19. Which stage of corporate environmental responsibili- Product steward-

ty focuses on the full life cycle of a product? ship stage.

20. Life-cycle analysis involves: Collecting infor-

mation on the life-
long environmen-
tal impact of a
product in order
to minimize its ad-
verse impacts at
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all stages, includ-
ing design, manu-
facture, use, and
disposal.

21. Which of these steps has the U.S. recently taken to Setup a system of
counter cybercrime? voluntary cyberse-
curity standards.
-opened a new
center dedicated
to managing cyber
activity

22. Which of these statements accurately describe hack- They seek media
tivists known as grey hatters? attention and prof-
its.

23. The use of robotics in the workplace has increased robots are more
recently because: reliable than peo-
ple, the cost of
robots has de-
creased, and new
collaborative ma-
chines have been
invented.

24. The practice of using fake business emails in order phishing

to trick users into divulging personal data, such as
usernames and passwords, is called:

25. M-Commerce is facilitated primarily by: mobile or cell

phone

26. Cybersecurity experts recommend including which focus on how to re-

essential elements for an incident-response plan for spond to a break,
cyberattacks? incitement by all
functional depart-
ments, and sup-
port from execu-
tive leadership.
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27. Intellectual property refers to: Protecting one's

ideas, concepts,
and symbolic cre-
ations, prohibit-
ing the download-
ing of commer-
cial software or
video games, and
special laws pro-
tecting copyrights,
patents, and trade-
marks.

28. Most U.S. state laws permit the monitoring of employ- Eavesdropping on
ees through: phone calls, track-
ing software, and
recording comput-
er keystrokes.

29. In the U.S., the right to free speech: Must be weighted

against the con-
sequences for the
community

30. The primary reason that governments try to keep pace ensure that the
with technology is to public is protected.

31. According to a survey of community relations man- education

agers, what is the most important social issue facing
communities today?A.
Public safety.

B.
Health care.

C.
Housing.

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D.
Education.

32. As communications improve and people around the more important

world are able to witness the horrors of natural disas-
ters, terrorism, and war, international relief efforts by
corporations are becoming:A.
A liability because of negative media.

B.
Obsolete because of social media.

C.
More important.

D.
Less important.

33. Factor conditions are strategic contributions focusing C.

on: The supply of
trained workers,
A. physical infra-
Policies that create a more productive environment for structure, and nat-
competition. ural resources.

B.
The demand for a product or service.

C.
The supply of trained workers, physical infrastructure,
and natural resources.

D.
All of the above.

34. Which of the following statements is true about the C.

relationship between business and the community? It is one of mutual
interdependence.
A.

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Communities possess more social power than busi-
nesses do.

B.
Business has more responsibility towards community
than the community does towards business.

C.
It is one of mutual interdependence.

D.
All of the above statements are true.

35. The "right to be heard" assures that consumers' inter- B.

ests will: Receive full and
sympathetic con-
A. sideration.
Be given all the facts to make an informed choice.

B.
Receive full and sympathetic consideration.

C.
Be protected against fraudulent or misleading infor-
mation.

D.
Be assured satisfactory quality and service at a fair
price.

36. The term civic engagement describes: C.

The active involve-
A. ment of business-
A close and collaborative business-government rela- es and individuals
tionship. in improving com-
munities.
B.
Strong governmental regulation to control business-
es at the municipal level.

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C.
The active involvement of businesses and individuals
in improving communities.

D.
A competitive, free market environment.

37. When businesses adopt voluntary policies for protect- D.

ing the privacy of individuals' information disclosed Industry self-regu-
during electronic transactions, this is an example of: lation.

A.
Privacy legislation.

B.
Consumer self-help.

C.
Business privacy regulation.

D.
Industry self-regulation.

38. Which of the following is (are) core rights of con- B.

sumers? The right to safety.

A.
The right to be represented.

B.
The right to safety.

C.
The right to purchase.

D.
All of the above.

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39. In some cases, businesses have banded together to A.
agree on how they will treat their customers. This is Voluntary industry
called: codes of conduct.

A.
Voluntary industry codes of conduct.

B.
Code of regulation.

C.
Industry action standards.

D.
Consumer affairs doctrine.

40. Warning consumers about the possible side effects A.

of pharmaceutical drugs is an example of consumer Hazardous prod-
protection against: ucts.

A.
Hazardous products.

B.
Predatory pricing.

C.
Violations of individual privacy.

D.
Incomplete information disclosure.

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